Customer Training - Polycom BUSINESS VOICEEDGE VVX310 series User Manual

Polycom VVX600 Series Phone
Display
Handset
Dialpad
Volume Keys
Polycom VVX1500 Series Phone
Display
Handset
Dialpad
Headset

CUSTOMER TRAINING

Customer training is provided via online, interactive sessions, and ensures your end
users have what they need. Below please find a schedule of regular sessions that
you and your users can join at any time. To register, visit
getstarted.
Overview & Feature
Demo
Basic Phone Training
Unified Communications
Tech Admin Training
Trainer On The Phone
Reception Console
Typically, individual users attend Basic Training. Power-users who want to integrate with
mobility features, attend the Unified Communications Training. Technical administrators
attend Tech Admin Training to learn how to manage individual users as well as group
features such as auto attendants and hunt groups. If you ordered Reception Console,
CB_BVE_BRO_Rev_0715.indd 2
Polycom 670 Series Phone
Message Waiting
Indicator
Home Button
Feature Buttons
Headset
Speaker Phone
Mute
Message Waiting
Indicator
Volume Keys
Mute
Speaker Phone
High level basics of VoiceEdge
How to use your VoiceEdge phone
Advanced features for desktop and
mobility integration
Manage users and group features
via Business VoiceEdge portal
Ask a trainer any questions you
have about VoiceEdge
Learn the software based
Reception Console software
Handset
Display
Line Keys
Hold
Volume Keys
business.comcast.com/
Monday, Tuesday
Wednesday,
Thursday
Thursday
Friday
Friday
Custom session
Message Waiting
Indicator
Navigation Arrows
Softkeys
Mute
Headset
Speaker Phone
5/7/15 12:35 PM