Polycom VVX 300 Quick Start Manual
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Polycom VVX 300 Quick Start Manual

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Quick Start Guide
Intermedia Unite
Polycom VVX 300/310 and VVX 400/410

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Summary of Contents for Polycom VVX 300

  • Page 1 Quick Start Guide Intermedia Unite Polycom VVX 300/310 and VVX 400/410...
  • Page 2 Welcome to Intermedia Unite.

  • Page 3: What's In The Box

    What’s in the box? Polycom VVX 300/310 and VVX400/410 A. Phone E. Stand B. Ethernet Cable F. Ferrite Clamp C. Handset Cable G. Quick Start Guide D. Handset H. AC Adapter (optional) Quick Start Guide...

  • Page 4: Guided Setup

    Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Once the phone has been plugged in and is operational, the voicemail box is functional with a default greeting.
  • Page 5 Passthrough ethernet connection to PC (optional extra cable not included) Cable groove (press straight part of handset cable into groove) Auxiliary port Optional PC port cable should be rated CAT-5E; attach ferrite clamp close to PC port jack on phone...
  • Page 6 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Messages” button, and press the “Connect” soft key. Enter the PIN provided to you by your Administrator, followed by the # key. Select option 3 for personal options. Select option 1 to record your voicemail greeting. Follow the voice prompts to record and check your greeting.
  • Page 8 Features Polycom VVX 300/310 Security Slot (on back) Reversible Tab (for wallmount installation) Speaker Soft Keys Transfer Button Dial Pad Messages Button Hold Button...
  • Page 9 Message Waiting Indicator Screen Line Keys Home Button Navigation Pad/Select Button Headset Button Speakerphone Button Mute Button Volume Buttons Microphone...
  • Page 10 Features Polycom VVX 400/410 Security Slot (on back) Hookswitch Reversible Tab (for wallmount installation) Speaker Dial Pad Transfer Button Messages Button Hold Button...
  • Page 11 Message Waiting Indicator Line Keys Home Button Soft Keys Navigation Pad/Select Button Headset Button Speakerphone Button Mute Button Volume Button Microphone...

  • Page 12: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...

  • Page 13: Rejecting An Incoming Call

    REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to voicemail. IGNORING AN INCOMING CALL Press the “More” Soft key, then press the “Ignore” Soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding”...

  • Page 14: Transferring Calls

    TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Tap the “Blind” soft key. Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.

  • Page 15: Volume Adjustment

    VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.
  • Page 16 CALL WAITING (CONTINUED) To Ignore the Second Call: • Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. SPEAKERPHONE While the phone is not in use: •...

  • Page 17: Forwarding Calls

    FORWARDING CALLS Press the “Forward” soft key OR Press the “Home” button and the “Right Arrow” button to navigate to “Forward”, and select it. If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always”. Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
  • Page 18 DESKTOP AND MOBILE APPS U N I T E Seamlessly extend the features of your Unite service to your desktop and your Android or iOS mobile device for free. Receive your calls, manage your voicemail, and update settings and more. Visit www.intermedia.net/uniteapps to learn more.
  • Page 19 We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055...
  • Page 20 UN-PolycomVVX3xx-4xx-QS-001 *UN-POLYCOMVVX3XX-4XX-QS-001* ©2017 Voice Telco Services 121334_HPBX_Guide_vvx_3xx_4xx_V1_121317...

This manual is also suitable for:

Vvx 310Vvx 400Vvx 410

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