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Other Issues
Symptom
Horizontal lines and
spots appear
periodically.
White area of paper is
lightly stained.
Periphery of letters is
smudged.
The entire paper area is
lightly stained when
printing on envelopes or
coated paper.
Toner comes off when it
is rubbed.
Glossiness is not
uniform.
Black or white dots
appear.
Dirt is printed.
The entire page is
printed black.
Point to check
If the interval of lines or spots is
about 94 mm (3.7 inches), the
image drum (the green tube) is
damaged or dirty.
If the interval of lines or spots is
about 40 mm (1.6 inches), foreign
materials may be present on the
image drum.
The image drum has been exposed
to light.
The paper feed path is dirty.
The paper contains static
electricity.
The paper is too thick.
The toner is low.
The LED heads are dirty.
The paper is unsuitable.
The paper is moist.
The toner may be sticking to the
whole area of the envelope or
coated paper.
The settings of media type and
width are incorrect.
The paper is recycled.
The settings of media type and
width are incorrect.
The paper is unsuitable.
When the interval of the dots is
about 94 mm (3.7 inches), the
image drum (the green tube) is
damaged or dirty.
The document glass or the
document holding pad is dirty.
The paper is moist.
The paper is unsuitable.
The document glass or the
document holding pad is dirty.
The machine may be
malfunctioning.
Lightly wipe the image drum with
soft tissue paper.
Replace the image drum if it is
damaged.
Open and close the top cover, and
print again.
Place the image drum back into
the machine and leave it for a few
hours. If it does not solve the
problem, replace the image drum.
Print a few test copies.
Use paper stored under proper
temperature and humidity
conditions.
Use thinner paper.
Replace the toner cartridge.
Wipe the LED heads with soft
tissue paper.
Use recommended paper.
Replace it with new paper.
This is not a malfunction of the
machine.
Coated paper is not recommended.
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the proper values for [Media
Type] and [Media Weight]. Or,
select the thicker values for
[Media Weight].
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the thicker values for [Media
Weight].
Press the <SETTING> key and
select [Paper Setup] > the paper
tray you are using, and then select
the proper values for [Media
Type] and [Media Weight]. Or,
select the thicker values for
[Media Weight].
Use supported paper.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum when it is
damaged.
Clean the document glass and the
document holding pad.
Replace it with new paper.
Use supported paper.
Clean the document glass and the
document holding pad.
Contact your dealer.
- 158 -
Remedy
Reference
P.166
-
P.166
-
P.35
-
P.165
P.170
-
P.36
-
P.40
P.40
P.40
-
P.166
P.168
P.36
-
P.168
-
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