Problems Sending Faxes - Canon Pixma MP530 User Manual

Problems Sending Faxes
• Cannot Send a Fax
Cause Action
The machine is not on.
•
You cannot send faxes if the power is turned off.
•
Press [ON/OFF] to turn the power on. See "Turning the Machine ON and
OFF" on page 18.
• After a power failure or disconnecting of the power cord, press [ON/
OFF] to turn the power ON.
The In Use/Memory Lamp is Another document is being sent from memory.
flashing.
Wait until the machine finishes sending it.
The telephone line is connected to Reconnect to the [LINE] jack (Refer to the Easy Setup Instructions).
the [TEL] jack.
If you still cannot send a fax, there is a problem with the telephone line.
Contact your telephone company or the manufacturer of your TA (Terminal
Adapter) or telephone adapter.
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The telephone line type is not set
If the telephone line type is not set correctly, you will not be able to send
correctly. faxes, but will still be able to receive them. In this case, check the
telephone line type setting and change it as necessary. See "Setting the
- Line Type" on page 62.
<DIAL TONE DETECT> is set to Send faxes again after a while. If you still cannot send faxes, set <DIAL
<ON>. TONE DETECT> to <OFF>.
. The fax number is not correctly
Make sure that the fax number is correctly registered when coded speed
registered in a coded speed dial. dialing (See "Registering Coded Speed Dialing" on page 65).
There was an error during
• Check the LCD for an error message (See "Fax Related Messages" on
transmission.
page 118).
• Print the ACTIVITY REPORT and check for an error (See "Printing the
ACTIVITY REPORT" on page 71).
Cannot hear the dial tone.
Check that the telephone line is correctly connected to the proper jack. If
so, there is a problem with your telephone line. Contact your telephone
line provider.
The document is not loaded Remove the document then reload it on the Platen Glass or in the ADF
properly. (See "Loading Documents" on page 19).
A fax destination is displayed on the
Another document is being sent from memory. Wait until the machine
LCD. finishes sending it.
There was a printer error. Resolve the printer error. If you are out of paper, set the paper.
If you are in a hurry, you can send the fax before resolving the printer error
by pressing [Stop/Reset]. In this case, be sure to press [FAX] to print the
faxes stored in memory once the transmission is complete.
• Cannot Send a Fax Clearly
Cause Action
The document is not loaded
correctly, or the Platen Glass or the
inner side of the Document Cover is
dirty.
The setting for image quality or
I
intensity is not suitable for the
I document.
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• Remove the document, then reload it on the Platen Glass or in the ADF
(See "Loading Documents" on page 19).
• Reload the document after cleaning the Platen Glass or the ADF (See
"Cleaning Your Machine" on page 107).
On the LCD, adjust the setting for image quality (FAX Resolution) or
intensity (Scan Contrast) suitable for the document (See "BeforeS -endilng
Faxes" on page 72).
140 Troubleshooting Chapter 9