Table Of Contents; Contents - NEC R120d-1E N8100-1954F Maintenance Manual

Contents

Documents Provided with This Product ................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Document ......................................................................................................................... 6
Notations used in the text.............................................................................................................................. 6
Optical disk drives ......................................................................................................................................... 6
Hard disk drives ............................................................................................................................................ 6
Removable media ......................................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ........................................................................................... 7
Trademarks ........................................................................................................................................................... 8
Regulatory Notices ................................................................................................................................................ 9
Warnings and Additions to This Document .......................................................................................................... 11
Latest editions ............................................................................................................................................. 11
Chapter 1 Maintenance ............................................................................................................................................. 12
1.
Transfer, Movement, and Disposal.............................................................................................................. 13
1.1
Transfer to a Third Party .................................................................................................................. 13
1.2
Disposal of the Server and Consumables........................................................................................ 14
1.3
Regarding the Transportation of This Server ................................................................................... 14
1.4
Moving and Storing .......................................................................................................................... 14
2.
Daily Maintenance....................................................................................................................................... 16
2.1
Checking and Applying Updates ...................................................................................................... 16
2.2
Checking Alerts ................................................................................................................................ 16
2.3
Checking STATUS LED ................................................................................................................... 17
2.4
Backup............................................................................................................................................. 17
2.5
Cleaning........................................................................................................................................... 17
2.5.1
Cleaning the server............................................................................................................ 18
2.5.2
Cleaning the tape drive ...................................................................................................... 18
2.5.3
Cleaning the keyboard and mouse .................................................................................... 18
3.
User Support ............................................................................................................................................... 19
3.1
Maintenance Services...................................................................................................................... 19
3.2
Before Asking for Repair .................................................................................................................. 19
4.
Collecting Failure Information ..................................................................................................................... 20
4.1
Collecting Event Logs ...................................................................................................................... 20
4.1.1
Windows Server 2008 R2 / Windows Server 2008 ............................................................ 20
4.1.2
Windows Server 2003 R2 x64 Edition / Windows Server 2003.......................................... 20
4.2
Collecting Configuration Information ................................................................................................ 21
4.3
Collecting User-Mode Process Dump (Dr. Watson Diagnostic Information)..................................... 21
4.4
Collecting Memory Dump................................................................................................................. 21
5.
Troubleshooting .......................................................................................................................................... 22
5.1
Upon Power On to the End of POST ...............................................................................................22
5.2
Upon Starting EXPRESSBUILDER.................................................................................................. 24
5.3
Upon Installing OS ........................................................................................................................... 26
5.4
When OS is Started ......................................................................................................................... 29
5.5
When STOP Error Occurs ............................................................................................................... 31
5.6
When Operating a RAID System ..................................................................................................... 32
5.7
When Using Internal Devices and Other Hardware ......................................................................... 36
5.8
When OS is in Operation ................................................................................................................. 38
5.9
When EXPRESSBUILDER is Started on Windows.......................................................................... 39
Express5800/R120d-1E, R120d-2E Maintenance Guide
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