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Quantum LTO-3 User Manual

Half-height tape drive
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  • Page 2 Quantum LTO-3 Half-Height Tape Drive User’s Guide, P/N 81-81683-02 A01, May 2007. Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Tabletop ....................... 2 Features ....................... 3 Chapter 2 Installation Procedures Before Installing the LTO-3 Half-Height Tape Drive ........6 Handling Precautions and Installation Guidelines ....... 6 Preinstallation Requirements..............7 Unpacking and Inspecting the Drive............8 Installing the Internal LTO-3 Half-Height Tape Drive ........ 9 Configuring the Internal Parallel SCSI Tape Drive ......
  • Page 4 Connecting the Tabletop Drive Interface and AC Power Cables ..21 Restarting the Tabletop Drive System ........... 24 Installing the LTO Driver Software............... 25 Registering the LTO-3 Half-Height Tape Drive .......... 25 Chapter 3 UNIX Configuration Procedures A Word About SCSI Controllers..............26 Finding Existing SCSI Devices and Controllers ........
  • Page 5 Computer Software Does Not Recognized the Tape Drive....70 Drive Does Not Load the Tape Cartridge ..........72 Drive Does Not Eject the Tape Cartridge..........74 Slow Backup Operations ................. 76 Failed Operations TapeAlert Messages..........78 LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 6 Contents Appendix A Installation Checklists Internal LTO-3 Half-Height Tape Drive Quick Start ......... 86 Tabletop LTO-3 Half-Height Tape Drive Quick Start ........ 87 Appendix B Disposal of Electrical & Electronic Equipment Appendix C Regulatory Compliances Safety Compliances..................90 Electromagnetic Compatibility (EMC) Compliances ......... 91 Index LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 7 Figures Figure 1 Internal LTO-3 Half-Height Tape Drive ........2 Figure 2 Internal Parallel SCSI ID Configuration Jumper Pins... 11 Figure 3 Internal Parallel SCSI Bus Termination Examples ....13 Figure 4 Acceptable Mounting Orientation ........... 14 Figure 5 Internal Tape Drive Mounting Holes........15 Figure 6 Internal SCSI Drive Interface and DC Power Connectors..
  • Page 8 Voltage and Current Specifications ......... 55 Table 7 Power Dissipation ..............55 Table 8 Drive Performance Specifications..........56 Table 9 Environmental Requirements ..........58 Table 10 Reliability Specifications ............59 Table 11 Environmental Tolerances ............61 LTO-3 Half-Height Tape Drive User’s Guide viii...
  • Page 9 Preface Audience This guide is written for users of the Quantum LTO-3 Half-Height Tape Drive. This guide provides information about the LTO-3 Half-Height Tape Drive Purpose including: • Installing the drive • Basic drive operations • Maintenance • Specifications • Troubleshooting...
  • Page 10 Warnings indicate potential hazards to personal safety and Warning: are included to prevent injury. Related Documents The following subsection identifies the primary documents that are related to the LTO-3 Half-Height Tape Drive. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 11 SCSI Media Changer Commands – 2 (SMC-2) INCITS 382-2004 • SCSI Media Changer Commands – 3 (SMC-3) in development • SCSI Parallel Interface – 3 (SPI-3) INCITS 336-2000 • SCSI Parallel Interface-4 (SPI-4) INCITS 362-2002 LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 12 The term “SCSI” is used wherever it is not necessary to distinguish between the versions of SCSI. Quantum company contacts are listed below. Contacts Quantum Corporate Headquarters To order documentation on the LTO-3 Half-Height Tape Drive or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100...
  • Page 13 Quantum Home Page Visit the Quantum home page at: http://www.quantum.com Customer Support Quantum Global Services provides 24-hour support that can be reached North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) + 61 7 3839 0988 Europe/Middle East/Africa:...
  • Page 14 Preface LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 15: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an introductory overview of the Quantum LTO-3 Half-Height Tape Drive. Topics include: • Overview • Drive Models • Features Overview The Quantum LTO-3 Half-Height Tape Drive is a high-performance 16- channel tape drive that complies with the LTO interchange specifications.

  • Page 16: Drive Models

    Chapter 1 Introduction Drive Models The LTO-3 Half-Height Tape Drive has a 5¼-inch half-height form factor with automatic electromechanical cartridge soft load. It is available in two models: • Internal • Tabletop Drive Models The internal model (see figure 1) is a 5¼-inch drive that you can install...

  • Page 17: Features

    Provide fast, efficient data processing SmartVerify Includes two levels of ECC for extra data safety and error protection Supported platforms A wide variety of Windows and UNIX systems TapeAlert Monitors and reports drive performance LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 18 Chapter 1 Introduction Features Feature Description Tape picking Enhanced implementation for increased reliability Variable-speed transfer Variable speeds for matching with the host • Optimize data transfers • Shorten backup times • Increase reliability LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 19: Chapter 2 Installation Procedures

    Chapter 2 Installation Procedures This chapter provides detailed installation instructions for both the internal and tabletop models of the Quantum LTO-3 Half-Height Tape Drive, including: • Before Installing the LTO-3 Half-Height Tape Drive, which includes: • Handling Precautions and Installation Guidelines •...

  • Page 20: Before Installing The Lto-3 Half-Height Tape Drive

    Chapter 2 Installation Procedures Before Installing the LTO-3 Half-Height Tape Drive Before Installing the LTO-3 Half-Height Tape Drive Handling Precautions Always observe the following precautions and guidelines when handling and Installation and installing LTO-3 Half-Height Tape Drives: Guidelines • Internal, at all times •...

  • Page 21: Preinstallation Requirements

    LTO-3 drive to the same channel on a host SCSI adapter. Preinstallation Before installing the LTO-3 Half-Height Tape Drive, make sure you have: Requirements • A host bus adapter (HBA) installed and properly configured in the host computer: •...

  • Page 22: Unpacking And Inspecting The Drive

    2 Place the shipping container on a flat, clean, stable surface and carefully remove the contents. 3 Visually inspect the LTO-3 Half-Height Tape Drive and notify your Quantum representative immediately of any damage. 4 Always save the shipping container and packing materials for any future reshipment.

  • Page 23: Installing The Internal Lto-3 Half-Height Tape Drive

    Chapter 2 Installation Procedures Installing the Internal LTO-3 Half-Height Tape Drive Installing the Internal LTO-3 Half-Height Tape Drive To install the internal LTO-3 Half-Height Tape Drive, complete the following procedures in the order presented: 1 Depending on the interface configuration of the drive: IF the drive interface is .

  • Page 24: Configuring The Internal Parallel Scsi Tape Drive

    Each device on the parallel SCSI bus must have its own unique SCSI ID. Use SCSI configuration jumper pins 1–2, 3–4, 5–6, and 7–8 on the drive back panel to change the SCSI ID of the LTO-3 Half-Height Tape Drive (see...

  • Page 25: Figure 2 Internal Parallel Scsi Id Configuration Jumper Pins

    Chapter 2 Installation Procedures Installing the Internal LTO-3 Half-Height Tape Drive Figure 2 Internal Parallel SCSI ID Configuration Jumper Pins SCSI ID configuration jumper pins Terminator power Reserved SCSI ID bit 3 SCSI ID bit 2 SCSI ID bit 1...
  • Page 26 Configuring the Internal Parallel SCSI Terminator Power By default, terminator power is enabled on the internal parallel SCSI LTO-3 Half-Height Tape Drive. If you use this default setting, then the last device at the end of the parallel SCSI bus must have either: •...

  • Page 27: Mounting The Internal Tape Drive

    SCSI controller enabled) (termination enabled) Mounting the Internal You can mount the internal LTO-3 Half-Height Tape Drive either Tape Drive horizontally or vertically, but not upside down (see figure IF you mount the drive . . . THEN the . . .

  • Page 28: Figure 4 Acceptable Mounting Orientation

    Caution: Do not use screws longer than 4 mm to secure the internal LTO-3 Half-Height Tape Drive. After mounting the internal LTO-3 Half-Height Tape Drive, proceed to Connecting the Internal Drive Interface and DC Power Cables in the following subsection.

  • Page 29: Connecting The Internal Drive Interface And Dc Power Cables

    Connecting the Internal As shown in figure 6 figure 7, the rear panels of the internal LTO-3 Drive Interface and DC Half-Height Tape Drives have connectors for: Power Cables • Either a 68-pin parallel SCSI or a 7-pin 1x SATA style interface cable •...

  • Page 30: Figure 6 Internal Scsi Drive Interface And Dc Power Connectors

    DC power connector 7-pin 1x SATA style SAS connector 3 If you are installing the internal LTO-3 Half-Height Tape Drive in a tape library system, connect the RS-422 serial interface cable to the serial library port on the back of the drive. (The serial library port is not used on workstation or server systems.)

  • Page 31: Restarting The Internal Tape Drive System

    The tabletop LTO-3 Half-Height Tape Drive is a compact external drive that connects to the host computer through an external parallel SCSI port or an external serial-attached SCSI (SAS) port. Do not attempt to install the LTO-3 Half-Height Tape Drive until you have reviewed Handling Precautions and Installation Guidelines page 6.
  • Page 32 Chapter 2 Installation Procedures Installing the Tabletop LTO-3 Half-Height Tape Drive To install the tabletop LTO-3 Half-Height Tape Drive, complete the following procedures in the order presented: 1 Depending on the interface configuration of the drive: IF the drive interface is . . .

  • Page 33: Configuring The Tabletop Parallel Scsi Tape Drive

    Each device on the parallel SCSI bus must have its own unique SCSI ID. Use the push-button SCSI ID selector switch on the drive back panel to change the SCSI ID of the tabletop LTO-3 Half-Height Tape Drive (see figure...

  • Page 34: Figure 8 Tabletop Parallel Scsi Id Selector Switch

    In some systems, the boot drive uses ID 0 or ID 1. Avoid configuring the LTO-3 Half-Height Tape Drive to these SCSI IDs. If you are installing the tabletop LTO-3 Half-Height Tape Drive in a UNIX operating system environment, see Finding Existing SCSI Devices...

  • Page 35: Connecting The Tabletop Drive Interface And Ac Power Cables

    Installing the Tabletop LTO-3 Half-Height Tape Drive Connecting the Tabletop As shown in figure 9 figure 10, the rear panels of the tabletop LTO-3 Drive Interface and AC Half-Height Tape Drives have connectors for: Power Cables • Either a 68-pin parallel SCSI cable (two connectors), or a 26-pin SFF- 8088 mini-SAS style interface cable •...

  • Page 36: Figure 10 Tabletop Sas Interface And Power Cable Connectors

    SCSI interface connector on the back of the drive. If the tabletop LTO-3 Half-Height Tape Drive is the last or only device in a SCSI chain, you must install a 68-pin low voltage differential (LVD) terminating plug on the unused parallel SCSI connector.
  • Page 37 26-pin SFF-8088 mini-SAS connector on the back of the drive. 3 Verify that the tabletop LTO-3 Half-Height Tape Drive AC power switch is set to the off position, and connect the AC power cord to the power connector on the back of the drive.

  • Page 38: Restarting The Tabletop Drive System

    Restarting the Tabletop After connecting the tabletop drive interface and AC power cables: Drive System 1 Set the tabletop LTO-3 Half-Height Tape Drive power switch to the on position. 2 Restart the workstation or server system. 3 Refer to the operating procedures in...

  • Page 39: Installing The Lto Driver Software

    Chapter 2 Installation Procedures Installing the LTO Driver Software Installing the LTO Driver Software If you intend to use the LTO-3 Half-Height Tape Drive with the ® ® Microsoft native backup applet on a Windows 2000, Windows Server ® 2003, Windows XP , or Windows Vista operating system, install the appropriate version of the LTO driver software.

  • Page 40: Chapter 3 Unix Configuration Procedures

    33 A Word About SCSI Controllers The LTO-3 Half-Height Tape Drive transfers data natively at 68 Mbytes per second, with 2:1 compression of the data. It supports the SCSI Ultra 160 specification and can transfer data at burst rates of up to 320 Mbytes per second.

  • Page 41: Finding Existing Scsi Devices And Controllers

    SCSI devices to verify that each has a unique address. Note: SCSI ID 7 is almost always dedicated to the SCSI controller. Never configure the LTO-3 Half-Height Tape Drive for ID 7 unless you are absolutely sure that the controller is not assigned ID 7.

  • Page 42: Finding Existing Scsi Devices And Controllers

    In this example, the LTO-3 Half-Height Tape Drive can be set for SCSI ID 2 through 6 and attached to controller ithps1. (This particular controller also supports SCSI addresses 8 through 15.) You might be able to view the main pages of three types of...
  • Page 43 Certance_LTO2 = 1,0x3b,0,0x1d639,4,0x00,0x00,0x00,0x00,1; Certance_LTO3 = 1,0x3b,0,0x1d639,4,0x00,0x00,0x00,0x00,1; Quantum_LTO3 = 1,0x3b,0,0x1d639,4,0x00,0x00,0x00,0x00,1; The value 0x1d639 equates to the way the LTO-3 Half-Height Tape Drive is configured to operate in the Solaris environment. This value enables the LTO-3 Half-Height Tape Drive to support: •...

  • Page 44: Configuring Ibm Aix Unix Environments

    Other SCSI Tape Drive you will be adding. 4 Select from the available list to display the Parent SCSI Adapter Add a tape Drive “Entry Fields” LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 45 9 Subsequently: a Use the AIX commands to transfer data to backup restore and from the LTO-3 Half-Height Tape Drive. They transfer data much more quickly than other commands such as cpio However, for: • , use a blocking factor of 128 cpio •...

  • Page 46: Configuring Linux Unix Environments

    /proc/scsi/scsi This command produces output similar to: Host: scsi0 Channel: 0 Id:6 Lun:00 Vendor: Quantum Model: ULTRIUM 3 Rev: 1897 Type: Sequential-Access ANSI SCSI revision 04 Use the output of these two commands to determine which SCSI target ID numbers are available. In this example, a tape drive is attached at target ID 6.

  • Page 47: Configuring The Unix Environment

    Length is 1800 feet d For commands that use a blocking factor, use a factor of 128. Configuring HP-UX UNIX Environments This subsection provides procedures for configuring HP-UX Version 11.0 UNIX operating system environments. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 48: Finding Existing Scsi Controllers And Devices

    –C tape –f This command produces output similar to: Class I H/WPath Driver S/WState H/Wtype Description Tape 7 8/12.6.0 stape Claimed Device QUANTUM ULTRIUM 3 2 From the root directory and as superuser, issue the command: /sbin/insf –C tape 3 Issue the command: /sbin/mksf –d stape –H x/x.x.x –I y –c 1...
  • Page 49 –fn | grep –C tape This command produces an output that shows the hardware and device addressing and the device name assigned to the LTO-3 Half- Height Tape Drive. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 50: Chapter 4 Operation

    Chapter 4 Operation This chapter describes how to operate the LTO-3 Half-Height Tape Drive. Topics covered in this chapter are: • Understanding the Front Panel Display • Using LTO Tape Cartridges on page 38 • Cleaning the Tape Drive on page 41 •...

  • Page 51: Figure 12 Front Panel Display

    LED Blink Codes Drive Condition (Green) (Orange) (Amber) Cleaning Request Cleaning cartridge present Cleaning cartridge at Fast Cleaning failure or Fast Fast media error Hardware error Fast Manual intervention required Microcode download Fast Slow Fast LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 52: Using Lto Tape Cartridges

    Slow reading, or verifying Using LTO Tape Cartridges To load an Ultrium tape cartridge into the LTO-3 Half-Height Tape Drive, Loading a Tape Cartridge gently insert the cartridge into the slot and then either: • Push the cartridge further into the drive until the drive senses the cartridge and automatically completes the load operation.

  • Page 53: Unloading A Tape Cartridge

    Chapter 4 Operation Using LTO Tape Cartridges Unloading a Tape To unload an Ultrium tape cartridge from the LTO-3 Half-Height Tape Cartridge Drive, either: • Use a library or host command to unload the tape. • Press the Eject button on the front panel of the drive.

  • Page 54: Tape Cartridge Care And Maintenance

    24 hours. Then re-tension the tape to stabilize the tape pack for better performance. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 55: Cleaning The Tape Drive

    1 Load an LTO cleaning cartridge into the tape drive. 2 Observe that both the Status and Activity LEDs are on steady during the cleaning process. If the LTO-3 Half-Height Tape Drive does not recognize Note: the cartridge as an LTO cleaning cartridge, the drive stops the cleaning process and ejects the cartridge.

  • Page 56: Performing An Emergency Reset And Cartridge Eject

    Each time you use the LTO cleaning cartridge, the cleaning media advances to a new, unused section. After approximately 50 cleanings, all of the media will be used up and the LTO-3 Half-Height Tape Drive: • Turns on the green Activity LED •...
  • Page 57 Power On Self Test function. If the emergency reset procedure does not eject the cartridge from the drive, see Drive Does Not Eject the Tape Cartridge on page 74. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 58: Chapter 5 Theory

    48 Track Layout With the LTO-3 Half-Height Tape Drive, there are 704 data tracks on the LTO tape, numbered 0 through 703. Data track 703 is the track closest to the bottom edge of the tape (the reference edge).

  • Page 59: Figure 14 Layout Of The Tracks On Lto Ultrium Tapes

    Even # wrap Sub-band 0 Odd # wrap Sub-bands 1 through 14 Data Band (not shown) End of tape (EOT) Beginning of tape (BOT) Even # wrap Sub-band 15 Odd # wrap Servo band Tape edge LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 60: Recording Method

    The error rate of the LTO-3 Half-Height Tape Drive is less than 1 hard error in 10 bits. The undetectable error rate is 1 in 10 bits read.

  • Page 61: Error-Correction Code (Ecc)

    C2 ECC involves three distinct operations: : Generating C2 ECC bytes from data bytes (performed by Encoding ECC coprocessor hardware). : Generating ECC syndromes from data and ECC bytes, Decoding testing for all-zeroes (performed by ECC coprocessor hardware). LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 62: Servo-Tracking Faults

    With data compression, the redundant information in a data stream is identified and represented by codewords or symbols that allow the same LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 63: Data Compression Considerations

    The amount of compression possible in a data stream depends on factors such as: • Data pattern • Compression algorithm • Pattern repetition length • Pattern repetition frequency • Object size (block of information to be compressed) • Starting pattern chosen LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 64: Intelligent Data Compression

    • An LTO compressed data stream may not contain any of the eight reserved control symbols. • While control symbols allow switching to Scheme 2, this should never be used by operational software because this capability is only for diagnostic and testing purposes. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 65 Software data compression should never be used because the built-in intelligent data compression of the LTO-3 Half-Height Tape Drive is much more efficient than software data compression. The LTO-3 Half-Height Tape Drive uses a derivative of ALDC-2 lossless data compression that includes additional control codes for intelligent data compression.

  • Page 66: Specifications

    Chapter 6 Specifications This chapter provides technical specifications for the LTO-3 Half-Height Tape Drive. The topics covered in this chapter are: • Physical Specifications • Power Specifications on page 55 • Drive Performance Specifications on page 56 • Environmental Requirements on page 58 •...

  • Page 67: Physical Specifications

    Chapter 6 Specifications Physical Specifications Physical Specifications Table 5 lists the physical specifications of the LTO-3 Half-Height Tape Drive, which is shown in figure Table 5 Physical Specifications Internal Drive Specification Without Bezel With Bezel Tabletop Drive Height 1.63 inches 1.70 inches...

  • Page 68: Figure 15 Lto-3 Half-Height Tape Drive Dimensions

    Chapter 6 Specifications Physical Specifications Figure 15 LTO-3 Half-Height Tape Drive Dimensions TO CARTRIDGE CENTER FROM SIDE MOUNTING SURFACE TO CARTRIDGE CENTER FROM BOTTOM MOUNTING SURFACE LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 69: Power Specifications

    Chapter 6 Specifications Power Specifications Power Specifications The tabletop LTO-3 Half-Height Tape Drive has a built-in 90-260 VAC (47-63 Hz) automatic switching power supply. Maximum voltage and power specifications for the internal LTO-3 Half- Height Tape Drive is listed in table 6.

  • Page 70: Drive Performance Specifications

    36 watts RMS (1 sec max) * RMS parameters measured at the power connector using a true RMS digital meter. Drive Performance Specifications Table 8 lists the performance specifications of the LTO-3 Half-Height Tape Drive. Table 8 Drive Performance Specification Value...
  • Page 71 Synchronous transfer rate 160 Mbytes per sec max (burst) Tape drive type LTO (Ultrium) Tape speed Up to 4.53 meters per second Track density 70 tracks per mm Transfer rate (sustained) 68 Mbytes/second (max, native) LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 72: Environmental Requirements

    Chapter 6 Specifications Environmental Requirements Environmental Requirements Table 9 lists the environmental specifications of the LTO-3 Half-Height Tape Drive. Table 9 Environmental Requirements Specification Operational Nonoperational Acoustic level idling 52 dBA maximum 5.0 LwA Bels — (A-wt sum) Acoustic level operational 57 dBA maximum 5.5 LwA Bels...

  • Page 73: Injected Noise Specifications

    0 V at the power connector at any frequency between 45 Hz and 20 MHz. Reliability Specifications The LTO-3 Half-Height Tape Drive is designed for maximum reliability and data integrity. Table 10 lists the reliability specifications.

  • Page 74: Mean Time Between Failures

    The MTTR for LTO products is less than 0.5 hour (30 minutes). The Quantum LTO drives are field-replaceable units. If a problem occurs with a subassembly or component in the drive, you should replace the entire unit. Return the drive to the factory in its original packaging.

  • Page 75: Cartridge Memory

    • 1 Kbyte is available for application and OEM use. The cartridge memory is powered, read, and written to via a radio- frequency link. After 5,000 load/eject cycles, replace the cartridge to insure data Cartridge Reliability integrity. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 76: Chapter 7 Troubleshooting Guide

    Practices Tape Drive to ensure trouble-free installation and operation. Using a Parallel SCSI To achieve the very best performance from your parallel SCSI LTO-3 Host Bus Adapter (HBA) Half-Height Tape Drive and optimize your backup operations, always attach the dive to a SCSI controller that supports the SCSI Ultra 3 LVD interface with 160 MBytes per sec.

  • Page 77: Using A Serial-Attached Scsi Host Bus Adapter

    Chapter 7 Troubleshooting Guide Installation Best Practices the LTO-3 Half-Height Tape drive would degrade the performance of the drive and your backup operations. Caution: Never connect the LTO-3 Half-Height Tape Drive to a disk RAID controller. This is not supported.

  • Page 78: Hba Preinstallation Checks

    Troubleshooting Suggestions If the computer started and operated properly before installing a SCSI Computer Does Not Start HBA and the LTO-3 Half-Height Tape Drive, but does not start now: 1 Remove the SCSI HBA. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 79: Computer Hardware Does Not Recognize The Tape Drive

    2 If the SCSI controller is recognized during system startup, restart the system to determine whether the tape drive is recognized when the SCSI controller scans for devices. You should see messages similar to: Bus Target Lun Device Quantum ULTRIUM 3 LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 80 3 If the tape drive is not recognized when the SCSI controller scans for devices, check the LED on the LTO-3 Half-Height Tape Drive Power front panel to make sure the drive is receiving power.
  • Page 81 • Recognized during the SCSI controller scan, then the problem is resolved. Reinstall the computer cover. • Still not recognized, then proceed to step 5 to determine whether the drive passed the Power On Self Test functions. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 82 If the tape drive is: • Recognized during the SCSI controller scan, then the problem is resolved. • Still not recognized, then proceed to step 5 to determine whether the drive passed the Power On Self Test functions. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 83 Verify that there are no SCSI ID conflict between the tape drive and other SCSI devices. c Make sure you are using a proper SCSI cable and proper bus termination. d Check the SCSI cable for bent pins. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 84: Computer Software Does Not Recognized The Tape Drive

    When Red Hat Linux starts, the operating system recognizes the tape drive and automatically configures it as a device in the directory. If it /dev is the first tape device in the directory, the tape drive is known as: /dev /dev/st0 or /dev/nst0. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 85 This command produces an output similar to: Host: scsi0 Channel: 0 Id:6 Lun:00 Vendor: Quantum Model: ULTRIUM 3 Rev: 1897 Type: Sequential-Access ANSI SCSI revision 04 • You can also use a text editor to view the messages in the file /var/log/ and look for tape drive entries.

  • Page 86: Drive Does Not Load The Tape Cartridge

    Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Drive Does Not Load the If you cannot load a tape cartridge into the LTO-3 Half-Height Tape Tape Cartridge Drive: 1 Verify that the tape drive Power LED is on and that all other LEDs are off.
  • Page 87 Cartridge at EOT. 5 Attempt to insert a different tape cartridge. 6 If a tape still cannot be inserted into the tape drive, contact Technical Support to resolve the possible problem with the tape drive. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 88: Drive Does Not Eject The Tape Cartridge

    Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Drive Does Not Eject the If you cannot eject a tape cartridge from the LTO-3 Half-Height Tape Tape Cartridge Drive: 1 Verify that the tape drive LED is on and that all other LEDs are Power off.
  • Page 89 LED fast the cartridge might be Error flashed to indicate a hardware physically jammed inside the error, drive. Contact Technical Support to resolve the possible problem with the tape drive. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 90: Slow Backup Operations

    Many factors can make backups appear to be slow. To achieve the highest Slow Backup Operations possible transfer rate, the LTO-3 Half-Height Tape Drive: • MUST be attached to a Low Voltage Differential (LVD) SCSI controller capable of a minimum of 80 Mbytes per sec., and •...
  • Page 91 The diagnostic write/read test evaluates the connection between the tape drive and the SCSI controller and removes the network data transfer and the backup software from the performance evaluation. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 92: Failed Operations Tapealert Messages

    Failed Operations The LTO-3 Half-Height Tape Drive supports the TapeAlert standard, and TapeAlert Messages issues the appropriate alert messages in response to operational error conditions. You can view TapeAlert messages either directly, on the system screen, or in the log file of your backup application.
  • Page 93 3 If the problem persists, remove the data tape, insert a cleaning cartridge to clean the tape drive (see Cleaning the Tape Drive page 41). 4 After the tape drive ejects the cleaning cartridge, reload the data tape and retry the backup operation. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 94 6. 6 Retry the backup operation. If the backup retry: • Succeeds, the problem is resolved. • Fails, contact Technical Support to resolve the possible problem with the tape drive. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 95 <setting>. Click OK to overwrite the Refer to the documentation for media or insert new media that can your backup software for be overwritten. information on the overwrite and append settings. LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 96 Shut down the workstation or server system. c Restart the system. For the tabletop LTO-3 Half-Height Tape Drive, use the AC power on/off switch on the back panel to cycle the drive power to the off then on positions.
  • Page 97 Tape Cleaning TapeAlert Messages Tape cleaning TapeAlert messages indicate problems when you insert a cleaning cartridge into the LTO-3 Half-Height Tape Drive. Like hardware failure TapeAlert messages, tape cleaning TapeAlert messages are descriptive and straightforward. This TapeAlert message . . .
  • Page 98 2. If the operation has not stopped, Cleaning the Tape Drive wait for it to finish and then clean the drive. page 41. 3. Check the tape drive users manual for device specific cleaning instructions. LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 99: Installation Checklists

    Installation Checklists Use the following quick-start checklists to get your tape drive up and running as quickly as possible: • Internal LTO-3 Half-Height Tape Drive Quick Start • Tabletop LTO-3 Half-Height Tape Drive Quick Start LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 100: Internal Lto-3 Half-Height Tape Drive Quick Start

    Internal LTO-3 Half-Height Tape Drive Quick Start Internal LTO-3 Half-Height Tape Drive Quick Start Use the following quick-start procedure to install the internal LTO-3 Half-Height Tape Drive. Print this page and check each step as you complete it. If you need more information about a step, see the sebsection referenced in the step.

  • Page 101: Tabletop Lto-3 Half-Height Tape Drive Quick Start

    Tabletop LTO-3 Half-Height Tape Drive Quick Start Tabletop LTO-3 Half-Height Tape Drive Quick Start Use the following quick-start procedure to install tabletop LTO-3 Half- Height Tape Drive. Print this page and check each step as you complete it. If you need more information about a step, see the subsection referenced in the step.
  • Page 102 Appendix B Disposal of Electrical & Electronic Equipment This symbol on the LTO-3 Half-Height Tape Drive or on its packaging indicates that the tape drive should not be disposed of with your other waste materials. Instead, it should be submitted to a designated collection point for the recycling of electrical and electronic equipment.

  • Page 103: Regulatory Compliances

    Appendix C Regulatory Compliances This appendix identifies the he LTO-3 Half-Height Tape Drive regulatory compliances. The topics include: • Safety Compliances • Electromagnetic Compatibility (EMC) Compliances on page 91 LTO-3 Half-Height Tape Drive User’s Guide...

  • Page 104: Safety Compliances

    Appendix C Safety Compliances Safety Compliances The LTO-3 Half-Height Tape Drives are safety compliant with the following regulatory codes in the countries indicated: Country Regulatory Organization Compliant to: Canada Canadian Standards Association UL/CSA 60950-1 (CSA) EU member nations Comité Europèen de Normalisation EN 60950-1, 1st edition Electrotechnique –...

  • Page 105: Electromagnetic Compatibility (Emc) Compliances

    Appendix C Electromagnetic Compatibility (EMC) Compliances Electromagnetic Compatibility (EMC) Compliances The LTO-3 Half-Height Tape Drives are EMC compliant with the following regulatory organizations and codes in the countries indicated: Country Regulatory Organization Compliant to: Australia Australian Communications and AS/NZS 3548 (same as...
  • Page 106 Appendix C Electromagnetic Compatibility (EMC) Compliances Note: Use the LTO-3 Half-Height Tape Drive only in equipment where the combination has been determined to be suitable by an appropriate certification organization (for example, Underwriters Laboratories Inc. or the Canadian Standards Association in North America).
  • Page 107 3 specifications 60 variable-speed 4 troubleshooting 72 drive performance specifications 56 unloading 39 handling precautions 6 write-protecting 39 head positioner, description 3 cautions, internal drives 6 HP-UX 11.0 settings 33 chassis, description 3 LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 108 25 registering 25 regulatory compliance 89 troubleshooting 72 reliability 59 tape picking, description 4 RISC processor, description 3 mean time between failures 60 TapeAlert method of recording 46 description 3 LTO-3 Half-Height Tape Drive User’s Guide...
  • Page 109 UNIX settings HP-UX 33 IBM AIX 30 Linux 32 Sun (Solaris 2.4, 2.5, 2.6, 7, 8, 9) 27 unloading a cartridge 39 unpacking the drive 8 variable-speed data transfer, description 4 write-protecting a cartridge 39 LTO-3 Half-Height Tape Drive User’s Guide...

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