Fortinet FortiVoice Manuals

Manuals and User Guides for Fortinet FortiVoice. We have 2 Fortinet FortiVoice manuals available for free PDF download: Administrator's Manual, Quick Start Manual

Fortinet FortiVoice Administrator's Manual

Fortinet FortiVoice Administrator's Manual (271 pages)

enterprise phone system 4.0.0

Brand: Fortinet | Category: Telephone | Size: 2.79 MB

Table of Contents

Table of Contents

3
- Introduction
  
  8
  - Registering Your Fortinet Product
    8
    
    Customer Service & Technical Support
    8
  - Training
    8
  - Documentation
    9
    
    Comments on Fortinet Technical Documentation
    9
    
    Fortinet Knowledge Base
    9
    
    Fortinet Tools & Documentation CD
    9
  - Scope
    9
  - Conventions
    9
    
    IP Addresses
    9
    
    Cautions and Notes
    10
    
    Typographical Conventions
    10
    
    Command Syntax Conventions
    11
- Connecting to the Fortivoice System
  
  14
- Monitoring the Fortivoice System
  
  21
  - Viewing Overall System Status
    21
    
    Viewing the Dashboard
    21
    
    Using the CLI Console
    24
    
    Viewing the Call Statistics
    24
  - Viewing Phone System Status
    24
    
    Viewing Active Calls
    24
    
    Viewing Conference Calls
    25
    
    Viewing Extension Status
    25
    
    Viewing Parked Calls
    25
    
    Viewing Hot Desking Configurations
    26
    
    Viewing Trunk Status
    27
    
    Viewing Unassigned Phones
    27
    
    Viewing DHCP Client List
    28
  - Viewing Call/Fax Storage
    30
    
    Playing Recorded Calls
    30
    
    Viewing Archived Faxes
    30
    
    Viewing Current Fax Accounts
    30
    
    Viewing Fax Queues
    31
  - Viewing Call Records
    31
  - Viewing Generated Reports
    31
  - Viewing Log Messages
    32
    
    Displaying and Arranging Log Columns
    34
    
    Using the Right-Click Pop-Up Menus
    35
    
    Searching Log Messages
    36
  - Viewing Phone Directories
    37
- Configuring System Settings
  
  38
Table of Contents

61
Resetting Voice Messages

156
- Creating Extension Groups
  156
  - Creating User Groups
    156
  - Creating Extension Departments
    157
  - Creating Ring Groups
    157
  - Creating Page Groups
    160
- If You Select User Defined, Click New to Define a Call Process According to a Schedule
  
  160
- Click OK
  
  166
- Configuring Trunks
  
  167
  - Setting up Voip Trunks
    167
    
    Testing SIP Trunks
    172
    
    Creating a SIP Trunk with Forticall Service
    173
  - Modifying PSTN/PRI Trunks (200D-T and 2000E-T2 Only)
    174
    
    Configuring the T1/E1 Span
    178
    
    Configuring the Analog Voice Trunk
    182
  - Configuring Office Peers
    182
- Configuring Call Routing
  
  186
  - Configuring Inbound Dial Plans
    186
  - Configuring Direct Inward Dialing
    190
    
    Mapping Dids
    191
  - Configuring Outbound Dial Plans
    193
    
    Testing Outbound Dial Plans
    195
    
    Creating Dialed Number Match
    196
    
    Configuring Call Handling Actions
    198
- Working with Property Management System
  
  200
  - Configuring Hotel Management Settings
    200
  - Configuring Hotel Room Status
    201
- Configuring Call Features
  
  203
  - Configuring Auto Attendants
    203
    
    Viewing Auto Attendant Hierarchies
    206
    
    Configuring Key Actions
    208
  - Configuring User Privileges
    210
  - Configuring Account Codes
    215
  - Mapping Speed Dials
    215
  - Configuring Conference Calls
    216
  - Recording Calls
    218
    
    Configuring Call Recordings
    218
    
    Setting the Recorded File Format
    219
    
    Archiving Recorded Calls
    220
  - Creating Call Queues
    221
  - Configuring Call Parking
    226
  - Configuring Fax
    227
    
    Receiving Faxes
    227
    
    Sending Faxes
    229
    
    Configuring Other Fax Settings
    235
    
    Archiving Faxes
    236
  - Modifying Feature Access Codes
    237
- Configuring Logs and Reports
  
  241
  - About Fortivoice Logging
    241
    
    Fortivoice Log Types
    241
    
    Log Message Severity Levels
    242
  - Configuring Logging
    243
    
    Configuring Logging to the Hard Disk
    243
    
    Choosing Which Events to Log
    244
    
    Configuring Logging to a Syslog Server or Fortianalyzer Unit
    245
  - Configuring Report Profiles and Generating Call Reports
    247
    
    Configuring the Report Query Selection
    249
    
    Configuring the Report Time Period
    250
    
    Choosing Call Rate
    251
    
    Configuring Report Email Notifications
    251
    
    Configuring the Report Schedule
    251
    
    Generating a Report Manually
    252
    
    Setting Call Rates
    252
  - Configuring Station Messaging Detail Record (SMDR)
    253
    
    Configuring SMDR Settings
    253
    
    Setting SMDR Formats
    253
  - Configuring Alert Email
    254
    
    Configuring Alert Categories
    255
    
    Configuring Alert Recipients
    255
- Installing Firmware
  
  257
  - Testing Firmware before Installing It
    257
  - Installing Firmware
    259
    
    Reconnecting to the Fortivoice Unit
    261
    
    Restoring the Configuration
    262
    
    Upgrading
    263
    
    Verifying the Configuration
    263
  - Clean Installing Firmware
    264
- Appendix A: Installing Click-To-Dial Software
  
  266
- Index
  
  267

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Fortinet FortiVoice Quick Start Manual

Fortinet FortiVoice Quick Start Manual (17 pages)

Brand: Fortinet | Category: Telephone System | Size: 1.01 MB

Table of Contents

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