Epson TM-C3500 Series Technical Reference Manual page 150

Trouble
When paper is loaded,
it is fed and an error
occurs
For Die-cut label
(Blackmark) and Con-
tinuous paper (Black-
mark)
I want to use the large-
diameter roll paper
supply unit and take-
up unit
150
Description
Check the paper you are using and
The paper you are
the printer's [Media detection set-
using does not match
tings].
the [Media detection
See
settings].
page
The black marks may not be
detected if their reflection rate is
higher than the specified value.
Infrared light is used to detect the
black marks; therefore, the reflec-
tion rate for the infrared light must
be lower than the specified value.
Check the black mark printing
specifications, and use the black
marks that match the printer speci-
Black marks are out of
fications. You may be able to
the specifications.
detect the black marks by perform-
ing [Adjust the Black Mark Detec-
tion Sensor].Click [Printer Setting
Utility] on the printer driver's [Printer
Utilities] tab. When the PrinterSetting
screen is displayed, click [Printer
Adjustment] - [Sensor Adjustment]
and perform [Adjust the Black Mark
Detection Sensor].See
Adjustment" on page
If the printer has been working
An error has occurred properly so far, the sensor may be
in the sensor. malfunctioning. Contact your
dealer for repairs.
Use the large-diameter roll paper
supply unit and take-up unit that
match the printer specifications.
For the specifications of the large-
diameter roll paper supply unit and
take-up unit, see "TM-C3400/C3500
-
Series Design Manual for Media
Take-up Unit".
For more information on "TM-
C3400/C3500 Series Design Manual
for Media Take-up Unit", contact
your dealer.
Recovery method
"Media detection settings" on
115.
"Sensor
136.
Image/
Illustra-
tion
-