Epson TM-C3500 Series User Manual
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Epson TM-C3500 Series User Manual

Hvp plug-in module
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HVP Plug-in Module
User's Guide
Series
Product Overview
Describes features for the product.
Setting Up the Printing Environment
Describes how to set up the printing environment.
Product information
Describes information about the product.
M00090300
Rev. A

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Summary of Contents for Epson TM-C3500 Series

  • Page 1 Series HVP Plug-in Module User's Guide Product Overview Describes features for the product. Setting Up the Printing Environment Describes how to set up the printing environment. Product information Describes information about the product. M00090300 Rev. A...
  • Page 2 • Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and...

  • Page 3: For Safety

    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the  following carefully before handling the product. Provides information that must be observed to avoid damage to your equipment or a malfunction. Provides important information and useful tips. Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation  devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety  devices etc; or functional/precision devices etc, you should use this product only after giving  consideration to including fail‐safes and redundancies into your design to maintain safety and total  system reliability. Because this product was not intended for use in applications requiring extremely  high reliability/safety such as aerospace equipment, main communication equipment, nuclear power  control equipment, or medical equipment related to direct medical care etc, please make your own  judgment on this product’s suitability after a full evaluation.

  • Page 4: About This Manual

    About this Manual Aim of the Manual This manual is intended for users of the software and development engineers to provide information  about how to use the TM‐C35x0 HVP Plug‐in Module. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setting Up the Printing Environment Chapter 3 Product information...

  • Page 5: Table Of Contents

    Contents ■ For Safety ..........................3 Key to Symbols ............................3 ■ Restriction of Use ........................3 ■ About this Manual ........................ 4 Aim of the Manual ..........................4 Manual Content ............................ 4 ■ Contents..........................5 Product Overview ................6 ■ Introduction .......................... 6 About this manual..........................

  • Page 6: Product Overview

    Chapter 1 Product Overview Product Overview Introduction About this manual This manual is a Userʹs Guide for the HVP plug‐in for EPSON TM‐C35x0. This manual explains the HVP plug‐in software, which is required when the printer (TM‐C3500  Series) is built into the SAP EH&S WWI HVP System. HVP is the abbreviation of High Volume Printing. SAP EH&S WWI HVP System For SAP EH&S WWI HVP System, refer to SAP Note. SAP Note can be obtained from SAP Support Portal (https://support.sap.com/home.html). Before reading this manual, make sure to read the following SAP Note. SAP Note No.1394553: EH&S WWI server installation instructions...

  • Page 7: Basic Functions And Features

    SAP EH&S WWI System Network Application Server Server Client PC WWI Server HVP Driver HVP Plug-in Server TM-C3500 Series GLM is the abbreviation of Global Label Management. About the package HVP plug‐in for EPSON TM‐C35x0ʹs package file ʺTM‐C35x0_HVPxxxx.zipʺ contains the following  files. Item Description x86\HVP_PLUGIN_TM-C35x0.dll HVP plug-in module for 32-bit OS x64\HVP_PLUGIN_TM-C35x0.dll...

  • Page 8: Specifications And Restrictions

    Chapter 1 Product Overview Specifications and Restrictions If SAP EH&S WWI HVP System is not used, HVP plug‐in for EPSON TM‐C35x0 cannot be used. The HVP plug‐in for EPSON TM‐C35x0 can be used with models which have the following mark  beside the nameplate label placed on the TM‐C3500 Series. Mark Can be used only with Ethernet interface (100BASE‐TX/10BASE‐T interface). Cannot be used with parallel interface and USB interface.

  • Page 9: Setting Up The Printing Environment

    Chapter 2 Setting Up the Printing Environment Setting Up the Printing Environment This section describes how to set up the printing environment using the HVP plug‐in for EPSON  TM‐C35x0. Operating Environment • Windows 8.1 (32/64bit) • Windows 8 (32/64bit) • Windows 7 SP1 (32/64bit) • Windows Server 2012 R2 • Windows Server 2012 • Windows Server 2008 R2 SP1 • Windows Server 2008 SP2 (32/64bit) Software SAP EH&S WWI 3.2 SP38 and later...

  • Page 10: Setting Up The Printing Environment

    PC for setup Perform the setting operation in the order of procedure below. Item Description Ref. Server Settings Installation and setting up of the HVP plug-in for EPSON page 11 TM-C35x0 Printer Setting Setting up printer operation from network-connected PC page 17 Setting up printer operation from USB-connected PC...

  • Page 11: Server Settings

    Chapter 2 Setting Up the Printing Environment Server Settings Perform the installation of the HVP plug‐in for EPSON TM‐C35x0 and necessary settings to the  Server. • Server settings must be performed by administrators. • For details, see SAP Note No.1394553 "EH&S WWI server installation instructions", Section "4.8.2 Setup SAP EH&S WWI HVP printer". According to usage environment, copy the 32-bit or 64-bit DLL to the specified folder.
  • Page 12 Chapter 2 Setting Up the Printing Environment Open the [Device Setting] tab and for Plugin Dll, set "HVP_PLUGIN_TM- C35x0.dll". Select Paper Formats and then click Properties.
  • Page 13 Chapter 2 Setting Up the Printing Environment The [Paper Formats Configuration] window appears. Register the paper size to be used. Open the [General] tab and click Properties to display the [SAP EH&S WWI HVP Printing Preferences] window.
  • Page 14 Chapter 2 Setting Up the Printing Environment Click Advanced to display the [SAP EH&S WWI HVP Advanced Options] window. Set the Resolution to "360", and click [OK].
  • Page 15 Chapter 2 Setting Up the Printing Environment Open the [Device Settings] tab, select the Select Plugin Dll Configuration, and click Properties. The [TM-C35x0 Configuration] window appears.  Set the following items to match the Media used. Function Parameter Media Type Plain label, Matte, Matte label, Synthetic label, Glossy label Print Quality Speed, Quality...
  • Page 16 Chapter 2 Setting Up the Printing Environment In the [TM-C35x0 Configuration] window, you can set the following functions. Function Description Parameter Print Media The paper type to be used • Plain Paper Settings type can be set. • Matte Paper1 •...

  • Page 17: Printer Settings (Using A Network-Connected Pc)

    • Download the EPSON Monitoring Tool from the website below. https://download.epson-biz.com/modules/colorworks/ • For details of the EPSON Monitoring Tool install method and operations method, see the EPSON Monitoring Tool User’s Manual provided with the EPSON Monitoring Tool. Start the EPSON Monitoring Tool.
  • Page 18 Chapter 2 Setting Up the Printing Environment At Printer Setting, select [TM-C3500PrinterSetting], and click [Execute]. Select [Media Settings], and set the following items to match the Media used. Function Parameter Media Source • Roll paper • Fanfold paper Media Detection •...
  • Page 19 Chapter 2 Setting Up the Printing Environment Click [Apply Settings] to complete the settings. Select [Settings Save and Restore], click [Save settings...], and save the contents set in step 5 step 6 under any desired file name.
  • Page 20 Chapter 2 Setting Up the Printing Environment After saving the settings, close the window to end PrinterSetting. Select one unit on the EPSON Monitoring Tool screen from among the TM- C3500 Series printers, and click [Change Printer Setting]. Click [Multiple Printer Setup] under Printer Setting.
  • Page 21 Chapter 2 Setting Up the Printing Environment Select the TM-C3500 Series printer which setting is being changed, and click [Next >]. Thereafter, follow the instructions on the screen, and complete the settings.
  • Page 22 Chapter 2 Setting Up the Printing Environment Settings using the TM-C3500 Series Printer Driver Open the [Devices and Printers] screen, right-click on the [EPSON TM- C3500] icon, and select [Printing Preferences]. Select the [Maintenance And Utilities] tab under the [EPSON TM-C3500...
  • Page 23 Chapter 2 Setting Up the Printing Environment Select [Media Settings], and set the following items to match the Media used. Function Parameter Media Source • Roll paper • Fanfold paper Media Detection • Continuous paper • Continuous paper (Blackmark) • Full-page label •...

  • Page 24: Printer Settings (Using A Usb-Connected Pc)

    Source and Media Detection settings of the printer. • Before performing the setting of the Printer, complete Setting Up the Printer. For details, see the TM-C3500 Series Technical Reference Guide. • A PC not connected to a network can be used for the setup PC. Install the USB Printer Class Device Replacement Service to the PC.
  • Page 25 Chapter 2 Setting Up the Printing Environment Connect the TM-C3500 Series printer which setting needs to be changed and the PC for setup using a USB cable. Open the [Devices and Printers] screen, right-click on the [EPSON TM- C3500] icon, and select [Printing Preferences].
  • Page 26 Chapter 2 Setting Up the Printing Environment Select [Media Settings], and set the following items to match the Media used. Function Parameter Media Source • Roll paper • Fanfold paper Media Detection • Continuous paper • Continuous paper (Blackmark) • Full-page label •...
  • Page 27 Chapter 2 Setting Up the Printing Environment Click [Apply Settings] to complete the settings. Repeat step 2 step 6 for all TM-C3500 Series printers which settings needs to be changed.

  • Page 28: Sap Glm Setting

    Chapter 2 Setting Up the Printing Environment SAP GLM Setting Measure the label dimensions for the Media type used, and set to SAP GLM [Edit Label  Stock]‐[Attributes]. Media type Ref. Die-cut label paper page 28 Die-cut label paper (with black mark) page 29 Continuous paper, all-surface label paper page 30 Die-cut label paper Print Area Symbols Function Parameter...
  • Page 29 Chapter 2 Setting Up the Printing Environment Die-cut label paper (with black mark) Print Area : Black mark Symbols Function Parameter Label Stock Width 30 to 112 mm (1.18 to 4.41 inch) Label Stock Height 8 to 1016 mm (0.31 to 40.00 inch) Distance from Edge: Left 0 to 112 mm (0 to 4.41 inch) Distance from Edge: Top...
  • Page 30 Chapter 2 Setting Up the Printing Environment Continuous paper, all-surface label paper Print Area : Cut position Symbols Function Parameter Label Stock Width 30 to 112 mm (1.18 to 4.41 inch) Label Stock Height 8 to 1016 mm (0.31 to 40.00 inch) Distance from Edge: Left 0 to 112 mm (0 to 4.41 inch) Distance from Edge: Top...

  • Page 31: Test Printing

    Chapter 2 Setting Up the Printing Environment Test Printing After settings of the Server, Printer, and SAP GLM are completed, always be sure to perform a test  printing from the application that is actually being used before starting operations. If desired printing results is not obtained, review the setting content of the Server, Printer, and SAP  GLM. When this happens Phenomenon Countermeasure Ref. Media Size Error occurs • Check the settings of the Media used and of the TM- • page 17, C3500 Series Printer, and the settings of the SAP GLM. page 28 Fails to print in spots •...

  • Page 32: Product Information

    Chapter 3 Product information Product information OPEN SOURCE SOFTWARE LICENSE This printer product includes open source software programs listed in Section 4) according to the license terms of each open source software program. The open source software programs are WITHOUT ANY WARRANTY; without even an implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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