110: Print ribbon out or missing
The printer does not have usable ribbon. To complete the current card:
1.
Open the printer and remove the ribbon cartridge.
2.
Install a new ribbon and cleaning roller.
3.
Replace the cartridge and close the printer.
Press the U
button on the printer to clear the message. On the PC, click OK, or click Cancel to
SER
cancel the card.
H
& T
INTS
IPS
Used ribbon has negative images of printed data. To keep the data confidential, follow your
company policy to discard used ribbon.
111: Card not picked
The printer did not pick a card. To complete the current card:
For printers with an input hopper, open the input hopper, add or reposition cards, and close the
hopper.
For printers with single card feed, push the card in until the printer picks it.
Press the U
button on the printer to clear the message. On the PC, click OK, or click Cancel to
SER
cancel the card.
112: Card hopper empty
The printer did not detect cards in the input hopper.
Add cards to the input hopper.
Press the U
button on the printer to clear the message. On the PC, click OK, or click Cancel to
SER
cancel the card.
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Troubleshooting