Automated Attendant; Department Dialing Service - Panasonic KX-TVP50 Installation Manual

5.
Enter the subscriber's mailbox and Record the Questions. Call the VPS and Press [#6 ]
then Dial the Mailbox Number assigned to the interview mailbox. From the Main Menu
Press [6-1].
6.
Confirm that your questions have been recorded. Call the VPS and Press [#6] and the
Interview Mailbox Number. All your questions should be played.
Note
When using the Custom Service setting, 1 digit can be assigned to go to the mailbox
of the Interview Service. The mailbox owner's message waiting lamp will go on for
normal Voice Mail messages and for message left in the separate interview mailbox.

5.2.10 Automated Attendant

Automated Attendant service answers incoming calls and waits for the caller to input an
extension number. It transfers the caller to the appropriate extension.
Callers can access Automated Attendant Service by:
• Automated Attendant Port—This service can be programmed independently of any or
all ports of the VPS. Callers reaching these ports access Automated Attendant service.
• Service Access Command—A caller can switch to Automated Attendant service by
dialling [#8] during a call.
• Via Custom Service—The call transfer service can be assigned to a keypad digit within
a Custom Service. After pressing this key, the caller enters Automated Attendant Service.
Note:
When the VPS calls an extension, the VPS waits for a reply. This waiting time is established
by "Call Transfer No Answer Time" in Table 60 (B6.7 Other Parameters).

5.2.11 Department Dialing Service

Callers can access extensions by pressing a key 1 through 9 (one-touch dialling). As a guide
for the caller, the Message Manager should record the Department Dialing Menu—for
example, "Thank you for calling. For overseas travel, press 1. For domestic travel, press 2. For
group travel, press 3".
This service can be assigned to a keypad digit within Custom Service; after pressing this key,
the caller will hear the Department Dialing Menu.
Installation Manual
CUSTOMISING THE SYSTEM
101