HP ProLiant DL180 Gen9 User Manual
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HP ProLiant DL180 Gen9 User Manual

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HP ProLiant DL180 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 775439-001
September 2014
Edition: 1

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Summary of Contents for HP ProLiant DL180 Gen9

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    DIMM slot locations .......................... 14 System maintenance switch ....................... 14 NMI functionality ..........................15 Drive numbering ............................16 HP SmartDrive LED definitions........................16 FBWC module LED definitions ........................17 Fan locations ............................. 19 Operations..........................20 Power up the server ............................ 20 Power down the server ..........................
  • Page 4 Controller options ............................64 Storage controller installation guidelines ..................... 65 Installing a storage controller and FBWC module ................65 Installing an HP Smart Storage Battery ....................68 Optical drive cage option ........................... 70 Processor option............................73 Redundant fan option ..........................78 Fan population guidelines .........................
  • Page 5 Drivers ............................117 Software and firmware ........................118 Version control ..........................118 HP operating systems and virtualization software support for ProLiant servers ........118 HP Technology Service Portfolio ....................... 118 Change control and proactive notification ..................119 Troubleshooting ........................120 Troubleshooting resources .........................
  • Page 6 Environmental specifications ........................126 Mechanical specifications ......................... 126 Power supply specifications ........................127 Support and other resources ...................... 128 Before you contact HP ..........................128 HP contact information ..........................128 Customer Self Repair ..........................128 Acronyms and abbreviations ...................... 136 Documentation feedback ......................

  • Page 7: Component Identification

    USB 3.0 connector (in servers using quick-release latch rack ears) USB 2.0 connector (in servers using thumbscrew rack ears) • 8-bay SFF drive model Item Description HP Universal Media Bay (box 1, for the optical drive cage option) Component identification 7...

  • Page 8: Serial Label Pull Tab Information

    Right side—Default iLO account information label and the QR code label Use your mobile device to scan the QR code label to display the server mobile product page (http://www.hp.com/qref/dl180gen9). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
  • Page 9 • Front panel LEDs and buttons in an LFF chassis with quick-release latch rack ears • Front panel LEDs and buttons in an SFF chassis with thumbscrew rack ears • Front panel LEDs and buttons in an SFF chassis with quick-release latch rack ears Component identification 9...

  • Page 10: Power Fault Leds

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply...

  • Page 11: Rear Panel Components

    Rear panel components Item Description PCIe3 slots 1-3 (primary, associated with processor 1) PCIe3 slots 1-3 (secondary, associated with processor 2) Non-hot plug power supply NIC connector 2 NIC 1/shared iLO connector Video connector USB 3.0 connectors Dedicated iLO connector (optional) Rear panel LEDs Item Description...

  • Page 12: Pcie Riser Board Slot Definitions

    PCIe riser board slot definitions Slot 2-slot PCIe3 riser 1, 2 3-slot PCIe3 riser 1, 2 PCIe3 x16 (16, 8, 4, 1) — Slot 1 = Full-length, full-height — PCIe3 x8 (8, 4, 1) Slot 1 = Half-length, full-height PCIe3 x8 (8, 4, 1) PCIe3 x8 (8, 4, 1) Slot 2 = Half-length, full-height...

  • Page 13: System Board Components

    System board components Item Description FlexibleLOM sideband signal connector System battery Primary PCIe riser board connectors* Dedicated iLO module connector microSD card slot Reserved SATA optical drive connector Internal USB 3.0 connector (for USB flash devices) Front USB 3.0 connector (for the USB 3.0 connector on the right quick-release latch rack ear) Mini-SAS connector 1 Mini-SAS connector 2...

  • Page 14: Dimm Slot Locations

    Description Fan connector 1 Reserved 12-bay LFF drive identification signal connector GPU power connector 24-pin power supply connector HP Smart Storage Battery connector 20-pin drive power connector 16-pin power supply sideband signal connector 10-pin RPS connector Processor 2 NMI header...

  • Page 15: Nmi Functionality

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

  • Page 16: Drive Numbering

    16-bay SFF hot-plug drive model HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.

  • Page 17: Fbwc Module Led Definitions

    When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs indicate the condition of the drive. Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update.
  • Page 18 1 - Amber 2 - Green 3 - Green Interpretation The FBWC module is not powered. Flashing once Flashing once The cache microcontroller is executing from within its every 2 seconds every 2 seconds boot loader and receiving new flash code from the host controller.

  • Page 19: Fan Locations

    Fan locations Component identification 19...

  • Page 20: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
  • Page 21 In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server faceplate to the front of the enclosure, and then slide the server out of the enclosure. In a server that uses quick-release latch rack ears: Open the latches on both sides of the server.

  • Page 22: Remove The Server From The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 23: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. The security bezel is only supported in servers that are using the quick-release latch rack ears. Access the product rear panel Opening the cable management arm To access the server rear panel: Release the cable management arm.

  • Page 24: Remove The Access Panel

    Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 25: Install The Access Panel

    Lift and remove the access panel. Turn the access panel over to locate the HP ProLiant DL180 Gen9 Server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information. Install the access panel Place the access panel on top of the server with the access panel locking latch open.

  • Page 26: Install The Pci Riser Cages

    Primary PCI riser cage Secondary PCI riser cage Install the PCI riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. To install the component: Align the riser board with the corresponding connectors on the system board, and then press down the PCI riser cage.

  • Page 27: Remove The Air Baffle

    Primary PCI riser cage Secondary PCI riser cage If necessary, connect all required internal cabling to existing expansion boards. For more information on these cabling requirements, see the documentation that ships with the option. Install the access panel (on page 25). Do one of the following: Slide the server into the rack.
  • Page 28 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. To remove the component: Power down the server (on page 20).
  • Page 29 Remove the air baffle in an upward direction as shown in the following image. If a PCI riser cage has a half-length expansion board installed on it, do the following: Release the expansion board cables from the air baffle cable clip. Operations 29...

  • Page 30: Install The Air Baffle

    Remove the air baffle in the direction shown in the following image. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.
  • Page 31 If there is a cabled half-length expansion board installed in a PCI riser cage, install the air baffle in the direction shown in the following image. If necessary, secure the half-length expansion board cables in the air baffle cable clip. Install the access panel (on page 25).

  • Page 32: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 33: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 34: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 35: Rack Warnings

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 36: Identifying The Contents Of The Server Shipping Carton

    To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp-dl180-g9-rails.html). Follow the server-specific instructions on the website to install the rack brackets. Setup 36...
  • Page 37 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 38 Position the power cord inside the clip, and then close the clip. Slide the clip forward until it is flushed against the edge of the power cord plug. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 39: Installing The Rack Rail Hook-And-Loop Strap

    Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. HP recommends installing it on the left rack rail for better cable management. To install the rack rail hook-and-loop strap: Install the server into the rack ("Installing the server into the...

  • Page 40: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 41: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com). Setup 41...

  • Page 42: Hardware Options Installation

    For a list of drive configurations supported in this server, see "Drive numbering (on page 16)." The embedded storage controller supports SATA drive installation. For SAS drive installation, install an HP Host Bus Adapter or an HP Smart Array Controller board option ("Installing a storage controller and FBWC...

  • Page 43: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering"...
  • Page 44 Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 20). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Hardware options installation 44...

  • Page 45: Installing A Hot-Plug Drive

    Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: Remove the drive blank: LFF drive blank SFF drive blank Prepare the drive.

  • Page 46: 8-Bay Sff Hot-Plug Drive Cage Option

    ("HP SmartDrive LED definitions" on page 16). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). 8-bay SFF hot-plug drive cage option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 47 Remove the access panel (on page 24). Use a T-10 Torx screwdriver to remove the box 2 SFF drive cage blank screws, and then remove the blank. Retain the blank for future use. Install the SFF hot-plug drive cage. Connect the power cable to the new 8-bay SFF hot-plug drive cage: Secure the power cable in the left front chassis cable clip.
  • Page 48 Connect the BP2 power connector of the SFF power cable to the 8-bay SFF backplane on box 2. Remove the primary PCI riser cage ("Remove the PCI riser cages" on page 25). Install the storage controller: Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot.
  • Page 49 Install the storage controller. Verify that the board is firmly seated in the slot. Connect the 630-mm Mini-SAS Y-cable: Connect the common end of the Mini-SAS Y-cable to the controller option. Install the primary PCI riser cage ("Install the PCI riser cages"...

  • Page 50: 12-Bay Lff Hot-Plug Drive Enablement Option

    42). 12-bay LFF hot-plug drive enablement option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).
  • Page 51 Use a flathead screwdriver to carefully pry the blanks from the box 1 drive bays 1-4. Retain the blanks for future use. Remove the primary PCI riser cage ("Remove the PCI riser cages" on page 25). Remove the air baffle (on page 27). Disconnect the fan cables.
  • Page 52 Secure the backplane with the three screws. Install the fan cage. Connect the fan cables. Connect the 12-bay LFF drive identification signal cable to the 8-bay LFF hot-plug drive cage backplane, and then to the system board. Hardware options installation 52...
  • Page 53 Connect the BP1 power connector of the LFF power cable to the 4-bay LFF hot-plug drive cage backplane. To connect the 4-bay LFF hot-plug drive backplane to the onboard controller, connect the 520-mm Mini-SAS cable: Connect the Mini-SAS cable to the system board. Route the Mini-SAS cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.
  • Page 54 Identify the riser slot compatible with the new option, and then remove the cover opposite from that slot. Install the HBA. Verify that the board is firmly seated in the slot. For more information about the HBA and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Hardware options installation 54...
  • Page 55 Route the Mini-SAS cable through the cable clip on the air baffle, and then connect the cable to the drive backplane. Secure the Mini-SAS cable in the right front chassis cable clip. To connect the 4-bay LFF hot-plug drive backplane to an HP Smart Array P-series Controller option, connect the 540-mm Mini-SAS cable: Hardware options installation 55...
  • Page 56 Install the storage controller. Verify that the board is firmly seated in the slot. For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Hardware options installation 56...
  • Page 57 Connect the Mini-SAS cable to the storage controller. Install the air baffle (on page 30). Install the primary PCI riser cage ("Install the PCI riser cages" on page 26). Route the Mini-SAS cable through the cable clip on the air baffle, and then connect the cable to the drive backplane.

  • Page 58: Drive Cable Options

    Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 59 Release the Mini-SAS cables from the right front chassis cable clip. If the 8-bay LFF hot-plug drive cage is currently connected to an HBA, do the following: Disconnect the existing Mini-SAS cables from the drive backplane and the HBA. Remove the primary PCI riser cage ("Remove the PCI riser cages"...
  • Page 60 Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Install the storage controller. Verify that the board is firmly seated in the slot. Connect the 620-mm Mini-SAS Y-cable: Connect the common end of the Mini-SAS Y-cable to the controller option. Hardware options installation 60...

  • Page 61: Connecting The Mini-Sas Y-Cable Option For 8-Bay Sff Hot-Plug Drive Configurations

    This section explains how to connect the 630-mm Mini-SAS Y-cable option to upgrade the fixed 8-bay SFF hot-plug drive cage (box 3) connection from the onboard storage controller or from an HBA to an HP Smart Array P-series Controller.
  • Page 62 If the fixed 8-bay SFF hot-plug drive cage (box 3) is currently connected to the Mini-SAS connectors on the system board, do the following: If an expansion board is installed in the primary PCI riser cage, then remove the PCI riser cage ("Remove the PCI riser cages"...
  • Page 63 Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Install the storage controller. Verify that the board is firmly seated in the slot. Connect the 620-mm Mini-SAS Y-cable: Connect the common end of the Mini-SAS Y-cable to the controller option. Hardware options installation 63...

  • Page 64: Controller Options

    Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller. For more information about the controller and its features, see the HP Dynamic Smart Array B140i RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).

  • Page 65: Storage Controller Installation Guidelines

    LED is still flashing. Storage controller installation guidelines To maintain optimal thermal conditions when installing an HP P-series Smart Array Controller or an HP H-Series Host Bus Adapter option, HP recommends the following guidelines: •...
  • Page 66 If you intend to use an FBWC module, install the module in the storage controller. Depending on the controller model, the cable connector on the cache module might be facing up or down when the module is installed on the controller board. Connect the cache module cable to the module.
  • Page 67 Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Install the storage controller. Verify that the board is firmly seated in the slot. Install the PCI riser cage ("Install the PCI riser cages"...

  • Page 68: Installing An Hp Smart Storage Battery

    Connect all necessary internal cables to the storage controller. For internal drive cabling information, see "Storage cabling (on page 96)." If you are planning to install an HP Smart Storage Battery Pack, install it now ("Installing an HP Smart Storage Battery"...
  • Page 69 Extend the server from the rack (on page 20). Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the battery pack holder. Install the HP Smart Storage Battery in the holder. Hardware options installation 69...

  • Page 70: Optical Drive Cage Option

    Install the HP Smart Storage Battery on the server. Install the access panel (on page 25). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 36).
  • Page 71 Remove the HP Universal Media Bay blank. Install the optical drive cage. Hardware options installation 71...
  • Page 72 Install the optical drive into the bay. If an expansion board is installed in the primary PCI riser cage, then remove the PCI riser cage ("Remove the PCI riser cages" on page 25). Connect the optical drive cable: Connect the optical drive cable to the optical drive. Connect the four-pin (2x2) power supply cable to the power connector of the optical drive cable.

  • Page 73: Processor Option

    IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. To install the component: Power down the server (on page 20).
  • Page 74 Remove the processor blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket.
  • Page 75 Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
  • Page 76 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
  • Page 77 Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines (on page 79)."...

  • Page 78: Redundant Fan Option

    Connect the fan cable to the system board. Store any unused fans as spares. Install the air baffle (on page 30). If removed, install the PCI riser cage ("Install the PCI riser cages" on page 26). Install the access panel (on page 25). Do one of the following: Slide the server into the rack.

  • Page 79: Fan Population Guidelines

    Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 One processor, non-redundant Blank Blank Blank Blank One processor, redundant Blank Two processors, non-redundant Two processors, redundant • In a redundant fan mode: If one fan fails, the system continues to operate without redundancy.
  • Page 80 Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the air baffle (on page 27). To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines (on page 79)."...

  • Page 81: Memory Options

    LRDIMM HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 82: Single-, Dual-, And Quad-Rank Dimms

    Channel Population order Slot number For the location of the slot numbers, see "DIMM slot locations (on page 14)." This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Online Spare Memory mode. DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot numbers indicate the DIMM slot ID for spare replacement.

  • Page 83: Dimm Identification

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 84: Advanced Ecc Memory Configuration

    Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/uefi/docs).

  • Page 85: Advanced Ecc Population Guidelines

    DIMM, then dual-rank DIMM, and then lastly single-rank DIMM. • DIMMs should be populated starting farthest from the processor on each channel. For more information about server memory, see the HP website (http://www.hp.com/go/memory). The DIMM speeds supported in this server are listed in the following table: Populated slots...

  • Page 86: Pci Riser Cage Assembly Options

    "PCIe riser board slot definitions (on page 12)." For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).
  • Page 87 Remove the access panel (on page 24). If you are installing this PCI riser cage assembly option in the primary PCIe riser location, remove the default primary PCI riser cage ("Remove the PCI riser cages" on page 25). If you are installing this PCI riser cage assembly option in the secondary PCI riser location, then remove the secondary PCI riser blank.

  • Page 88: Expansion Board Options

    Power up the server (on page 20). Expansion board options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
  • Page 89 Remove the access panel (on page 24). Remove the PCI riser cage ("Remove the PCI riser cages" on page 25). Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Verify that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option.

  • Page 90: Dedicated Ilo Management Module Option

    Power up the server (on page 20). Dedicated iLO management module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).

  • Page 91: Enabling The Dedicated Ilo Management Module

    (http://www.hp.com/go/ilo/docs). • UEFI Boot Mode, use the iLO 4 Configuration Utility. For more information on this utility, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/uefi/docs). IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost.

  • Page 92: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...

  • Page 93: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 94: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the expansion board. Install the access panel (on page 25). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...
  • Page 95 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 96: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 97: 4-Bay Lff Non-Hot-Plug Sata Drive Cabling

    4-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 8-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 97...

  • Page 98: 8-Bay Lff Hot-Plug Sata Drive Cabling

    8-bay LFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS X-cable 8-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS X-cable Cabling 98...

  • Page 99: 12-Bay Lff Hot-Plug Sas/Sata Drive Cabling

    • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini SAS Y-cable 12-bay LFF hot-plug SAS/SATA drive cabling Item Description 12-bay LFF drive identification signal cable Drive power cable Mini-SAS cable to the box 1 drives (4-bay LFF backplane)

  • Page 100: 8-Bay Sff Hot-Plug Sata Drive Cabling

    8-bay SFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 8-bay SFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 100...

  • Page 101: Fbwc Module Cabling

    • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini-SAS Y-cable FBWC module cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed.

  • Page 102: Hp Smart Storage Battery Cabling

    HP Smart Storage Battery cabling Optical drive cabling Item Description Optical drive power cable Optical drive SATA cable Cabling 102...

  • Page 103: Fan Cabling

    Fan cabling Item Description Fan 1 cable Fan 2 cable Fan 3 cable Fan 4 cable Fan 5 cable HP 550-W Power Supply cabling (non-hot-plug) Item Description 24-pin power supply cable Cabling 103...

  • Page 104: Front Panel Cabling

    Item Description 16-pin power supply sideband signal cable Front panel cabling • Front panel cabling in an LFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable USB 2.0 connector cable Front I/O cable • Front panel cabling in an LFF chassis with quick-release latch rack ears Cabling 104...
  • Page 105 Item Description Ambient temperature sensor cable Front I/O cable USB 3.0 connector cable • Front panel cabling in an SFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable USB 2.0 connector cable • Front panel cabling in an SFF chassis with quick-release latch rack ears Item Description Ambient temperature sensor cable...
  • Page 106 Item Description USB 3.0 connector cable Cabling 106...

  • Page 107: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 108: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 109: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 110: Hp Insight Remote Support

    HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information.

  • Page 111: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 112: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 113: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 114: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 115: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 116: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 117: External Usb Functionality

    Before the OS loads, HP provides support for USB 2.0 devices through legacy USB support, which is enabled by default in the system ROM. USB 3.0 ports are not functional before the OS loads. The native OS provides USB 3.0 support through appropriate xHCI drivers.

  • Page 118: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 119: Change Control And Proactive Notification

    Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 120: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 121: System Battery Replacement

    Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 113) to reconfigure the system. To replace the component, reverse the removal procedure.
  • Page 122 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 122...

  • Page 123: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 123...

  • Page 124: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 124...

  • Page 125: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 126: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/go/proliant/ASHRAE).

  • Page 127: Power Supply Specifications

    16-bay SFF drive model without optical drive Power supply specifications The server supports the HP 550-W Power Supply (PN 730941-B21). This is an Entry Level Power Supply product for HP ProLiant servers. For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply).

  • Page 128: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 129 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 130 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 131 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 132 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 133 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 134 Support and other resources 134...
  • Page 135 Support and other resources 135...

  • Page 136: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery backplane column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 Acronyms and abbreviations 136...
  • Page 137 DIMMs per channel file allocation table FBWC flash-backed write cache graphics processing unit host bus adapter HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization...
  • Page 138 LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory Onboard Administrator Optical Disk Drive PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer...
  • Page 139 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant HP Smart Storage Administrator solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI...
  • Page 140 universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 140...

  • Page 141: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 142: Index

    24 configuration settings 114 Active Health System 107, 108 configuring AMP modes 83 ACU (Array Configuration Utility) 116 contacting HP 128 Advanced ECC memory 84, 85 crash dump analysis 15 Advanced ECC population guidelines 85 CSR (customer self repair) 128...
  • Page 143 32 HP Service Pack for ProLiant 107, 111, 112 environmental specifications 126 HP Smart Storage Battery 68, 102 Erase Utility 107, 111 HP Smart Storage Battery cabling 102 error messages 120 HP Smart Update Manager overview 107, 112...
  • Page 144 memory subsystem architecture 81 processor blank 73 memory, Advanced ECC 84 Product ID 115 memory, configuring 83, 84 PXE (preboot execution environment) 112 memory, maximum supported 83 memory, online spare 84 microSD card slot 13 QR code label 8, 113 Mini-SAS cabling 58, 61 QuickSpecs 58, 64, 83, 107 Mini-SAS Y-cabling 58, 61...
  • Page 145 127 warnings 34, 35 specifications, server 126 warranty information 124 SPP 112 website, HP 128 static electricity 125 weight 126 storage cabling, eight-bay drive 97, 98, 100 storage cabling, four-bay drive 97 storage cabling, twelve-bay drive 99...

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