Page 1 IX System IP network-compatible intercom IX Support Tool Setting Manual Software version 2.0.0.0 or later Before configuring and using the system, read Setting Manual and Operation Manual (PDF) carefully. *For the installation and connection of each device, refer to Installation Manual. Impo Important ...
Page 2: Table Of Contents
2. Device type..........................8 3. Product manuals ........................9 4. Station description....................... 10 4.1. Master Station (IX-MV) ....................10 4.2. Video Door Station (IX-DA) / Audio Only Door Station (IX-BA) ........12 5. Configuring the system......................14 6. Flowcharts for configuring the system................. 15 Startup and Configuration ..................
Page 3 2.8. Location Registry ......................92 2.9. Manual Date / Time Setup.................... 92 2.10. IX Support Tool Settings....................93 3. Language ..........................95 4. Tools............................ 96 4.1. Station Search ......................96 4.2. Association Settings ..................... 97 4.3. Station Replacement ....................99 4.4.
Page 4 6. Function Settings....................... 159 6.1. Door Release Settings....................159 6.2. Contact Input Call ....................... 165 6.3. Paging Settings ......................173 6.4. Paging Output Setting (Door Station only) ..............174 6.5. Network Camera Integration (Master Station only) ............ 175 6.6. E-mail Settings ......................178 6.7.
Page 5 4. Contact / Audio Output Settings ..................236 4.1. Contact Input ......................236 4.2. Output Specifications....................237 5. Call Settings ........................239 5.1. Called Stations (for Master Station)................239 5.2. Called Stations (for Door Station)................239 5.3. Call Origination (Door Station only) ................241 5.4.
Page 6: Introduction
This manual describes the IX Support Tool in detail. IX system offers a separate manual for Installation, Settings, and Operations. Refer to the relevant manual. For any questions concerning how to use or set up the tool, see our Web site "http://www.aiphone.net/."...
Page 7: Notational Symbols In This Manual
Introduction Introduction 1. Notational symbols in this manual The following symbols identify important information concerning operational procedures. Indicates important instructions that should be observed or avoided. Caution Caution Please read and understand before proceeding. Indicates what should be known before operation. Impo Important Please read and understand before proceeding.
Page 8: Device Type
Introduction Introduction 2. Device type The stations are shown as below. Device type Example Model Names Master Station IX-MV Video Door Station IX-DA, IX-DF, IX-DF-HID-I* , IX-DF-HID * , IX-DF-2RA* IX-DF-PI* , IX-DF-P* Audio Only Door Station IX-BA, IX-SS, IX-SS-2RA*...
Page 9: Product Manuals
Describes how to set up Door Station for the Internet connection. (For system administrator) IX-MV Installation Manual (Electronic format (PDF file).) Describes how to install Master Station. (For system administrator and Installer) IX-DA, IX-BA Installation Manual (Electronic format (PDF file).) Describes how to install Door Station.
Page 10: Station Description
Introduction Introduction 4. Station description 4.1. Master Station (IX-MV)  Part names Back Handset 13 SETTING button / Setting indicator (blue) Hook switch 14 Select button Speaker 15 ADJUST button Keypad 16 Up/Down and L/R buttons MONITOR button 17 Microphone...
Page 11 Introduction  Indicators : On; : Off Name Status (pattern) Description Status indicator Orange Normal flashing Booting flashing 0.75 sec 0.75 sec Fast flashing Device error 0.25 sec 0.25 sec Long interval flashing Communication failure 0.5 sec 4 sec Long irregular flashing Firmware version upgrading 1 sec...
Page 12: Video Door Station (Ix-Da) / Audio Only Door Station (Ix-Ba)
Introduction 4.2. Video Door Station (IX-DA) / Audio Only Door Station (IX-BA)  Part names IX-DA IX-BA (Video Door Station) (Audio Only Door Station) Side Back Call indicator (orange) 14 Speaker Camera 15 Call Button Microphone 16 Status indicator (red) Communication indicator (green) 17 Drain holes (4) Speaker...
Page 13 Introduction  Indicators : On; : Off Name Status (pattern) Description Status indicator Red Normal flashing Booting flashing 0.75 sec 0.75 sec Fast flashing Device error 0.25 sec 0.25 sec Long interval flashing Communication failure 0.25 sec 4 sec Long irregular flashing Firmware version upgrading 1 sec...
Page 14: Configuring The System
Introduction Introduction 5. Configuring the system After installing and connecting all stations, the system will need to be fully configured before it will be operational. IX system can be configured in one of the two methods below. Choose one method. Using the IX Support Tool is the recommended method.
Page 15: Flowcharts For Configuring The System
Introduction Introduction 6. Flowcharts for configuring the system When configuring the system using IX Support Tool, follow the flowchart that fits the application. Save the settings after configuring the system. Otherwise, it may become impossible to restore the settings after maintenance or after-sales servicing. Flowcharts are for configuration using IX Support Tool.
Page 16 Introduction  For Static IPv4 Address  Create new data Use flowchart to create new configuration, e.g., when installing a new system. 1. Set "Language." ➤ P.95 "3. Language" 2. "New System." ➤ P.81 "1.1. Create New System" 3. Configure using "Settings (Table View)." Configure the station according to the description of each item.
Page 17 Introduction  To change the Settings (For Static IPv4 Address) Use flowchart to change the settings. 1. Set "Language." "3. Language" ➤ P.95 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3. Configure the station. ➤...
Page 18 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 19 Introduction  To add a station (For Static IPv4 Address) Use flowchart to add a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3. Add the setting data. "System settings (Settings (Table View))"...
Page 20 Introduction  To delete a station (For Static IPv4 Address) Use flowchart to delete a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3. Delete the data of the station to be deleted. "1.1.1.
Page 21 Introduction  To replace a station (For Static IPv4 Address) Use flowchart to replace a station. 1. Set "Language." ➤ P.95 "3. Language" Can the setting data of the station to be replaced be retrieved? 2. Retrieve the setting data from the station to 2.
Page 22 Introduction  For IPv4 address with DHCP  Create new data Use flowchart to create new configuration, e.g., when installing a new system. 1. Verify managed DHCP environment exists and that each station has been assigned a static IP address. 2.
Page 23 Introduction  To change the Settings (For IPv4 Address with DHCP) Use flowchart to change the Settings. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3.
Page 24 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 25 Introduction  To add a station (For IPv4 Address with DHCP) Use flowchart to add a station. 1. Configure the DHCP server to assign a static IP address. 2. Set "Language." ➤ P.95 "3. Language" 3. Retrieve the setting data for all the stations. ➤...
Page 26 Introduction  To delete a station (For IPv4 Address with DHCP) Use flowchart to delete a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3.
Page 27 Introduction  To replace a station (For IPv4 Address with DHCP) Use flowchart to replace a station. 1. Configure DHCP server so that the new station installed inherits the IP Address assigned to the replaced station. 2. Set "Language." ➤ P.95 "3.
Page 28 Introduction  For Static IPv6 Address  Create new data Use flowchart to create new configuration, e.g., when installing a new system. 1. Set "Language." ➤ P.95 "3. Language" 2. "New System." ➤ P.81 "1.1. Create New System" 3. Configure using "Settings (Table View)." Configure the station according to the description of each item.
Page 29 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 30 Introduction  To change the Settings (For Static IPv6 Address) Use flowchart to change the Settings. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3. Configuring the station. ➤...
Page 31 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 32 Introduction  To add a station (For Static IPv6 Address) Use flowchart to add a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3. Choose "IPv4" for the communication method of IX Support Tool. ➤...
Page 33 Introduction  To delete a station (For Static IPv6 Address) Use flowchart to delete a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3. From the setting data, delete the data of the station to be deleted. ➤...
Page 34 Introduction  To replace a station (For Static IPv6 Address) Use flowchart to replace a station. 1. Set "Language." ➤ P.95 "3. Language" Can the setting data of the station to be replaced be retrieved? 2. Retrieve the setting data from the station to 2.
Page 35 Introduction  For stateless IPv6 Address  Create new data Use flowchart to create new configuration, e.g., when installing a new system. 1. Install a device (e.g., router) which can transmit RA (supports the stateless IPv6 setting). Do not change the device so that it cannot transmit Router Advertisement (RA). For how to set up, refer to the manual of the device.
Page 36 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 37 Introduction  To change the Settings (For stateless IPv6 Address) Use flowchart to change the Settings. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3. Configuring the station. ➤...
Page 38 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 39 Introduction  To add a station (For stateless IPv6 Address) Use flowchart to add a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3. Add the setting data. ➤...
Page 40 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 41 Introduction  To delete a station (For stateless IPv6 Address) Use flowchart to delete a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3. From the setting data, delete the data of the station to be deleted. ➤...
Page 42 Introduction  To replace a station (For stateless IPv6 Address) Use flowchart to replace a station. 1. Set "Language." ➤ P.95 "3. Language" Can the setting data of the station to be replaced be retrieved? 2. Retrieve the setting data from the 2.
Page 43 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 44 Introduction  For IPv6 Address with DHCP  Create new data Use flowchart to create new configuration, e.g., when installing a new system. 1. Verify managed DHCP environment exists and that each station has been assigned a static IP address. DUID of the station is "00030001 + MAC address."...
Page 45 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 46 Introduction  To change the Settings (For IPv6 Address with DHCP) Use flowchart to change the Settings. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. ➤ P.83 "1.4. Download Settings From Station" 3.
Page 47 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 48 Introduction  To add a station (For IPv6 Address with DHCP) Use flowchart to add a station. 1. Verify managed DHCP environment exists and that each station has been assigned a static IP address. DUID of the station is "00030001 + MAC address." 2.
Page 49 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 50 Introduction  To delete a station (For IPv6 Address with DHCP) Use flowchart to delete a station. 1. Set "Language." ➤ P.95 "3. Language" 2. Retrieve the setting data for all the stations. "1.4. Download Settings From Station" ➤ P.83 3.
Page 51 Introduction  To replace a station (For IPv6 Address with DHCP) Use flowchart to replace a station. 1. Configure DHCP server so that the new station installed inherits the IP Address assigned to the replaced station. 2. Set "Language." ➤ P.95 "3.
Page 52 Introduction Impo Important Save the settings after configuring the system. Refer to "Where the setting file is saved" ➤ P.82. If the setting file is lost, station settings will need to be reconfigured.
Page 53: Startup And Configuration
Startup and Configuration...
Page 54: System Requirements
Startup and Configuration Startup and Configuration 1. System requirements PC requirements for using the IX Support Tool. Operating System Windows XP Professional Edition SP3 Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate Windows 8, Windows 8 pro, Windows 8 Enterprise 32 bit (x86) processor or 64 bit (x64) processor of 1 GHz or higher Memory 1 GB RAM (32 bit) or 2 GB RAM (64 bit)
Page 55: Installing Ix Support Tool
Startup and Configuration Startup and Configuration 2. Installing IX Support Tool 1) Insert the DVD-ROM that comes with the Master Station into the PC. When the following window is shown, select the language. 2) Click "IX Support Tool."...
Page 56 Startup and Configuration 3) Click "IX Support Tool" again. 4) Next, install IX Support Tool onto PC. Double-click "setup.exe" to install IX Support Tool. • If .NET Frameworks4 is not installed yet, install .NET Frameworks4 first. Install this, following the instructions on the screen.
Page 57 Startup and Configuration 5) Click 6) Choose the user who will use IX Support Tool, and click...
Page 58 Startup and Configuration 7) Click * When the "User Account Control" is shown, click YES/OK. 8) Click * IX Support Tool is now installed.
Page 59: Login And Registration Of The Station
Startup and Configuration Startup and Configuration 3. Login and registration of the station 1) In the folder specified at installation, double-click "SupportTool.exe." (With the default setting, IX Support Tool will be installed in "My Computer" > "Local disc (C)" > "Program Files" > "SupportTool.") 2) Enter "ID"...
Page 60 Startup and Configuration When first logging into IX Support Tool: 3) "New System" will be shown. Enter the number of stations to be registered and the system name*, then click When Door Release Settings do not exist or when Door Release Settings for each door will be configured individually, disable "Automatically configure door release for all stations?"...
Page 61: How To Configure
Startup and Configuration Startup and Configuration 4. How to configure When logging into the IX Support Tool, the following setting window will be shown. Each station can be configured from this window.  Depending on PC and OS being used, the window may be slightly different. ...
Page 62 Startup and Configuration ➤ P.200 Settings (Station View) Configure each station in the system individually. Setting Switching: Update button: Click to switch the window to Settings (Table View). Click this button to update the station settings. ➤ P.80 Menu bar: Copy Settings: Change Station: Choose the station to be edited.
Page 63: How To Configure
Startup and Configuration 4.2. How to configure 1) Click the title to be configured. The Settings window for that particular title will be shown. 2) Configure each entry in this window. • The selected field will turn orange. (Settings (Table View) only) •...
Page 64: Copy Settings (Settings (Station View))
Startup and Configuration 4.3. Copy Settings (Settings (Station View)) Copy the settings marked with "♠" in the Settings (Station View). The copied settings can be applied either to all the stations or to all the station of the same type. How to copy the settings 1) Display the setting window to be copied.
Page 65: System Settings List
Startup and Configuration Startup and Configuration 5. System settings list The following items can be configured using IX Support Tool. The symbols indicate the following: ♦: Indicates a required field. A value should be entered. Retain the default settings, unless a change is necessary. ♠: The content of the settings item can be copied.
Page 66 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.118 IP Address IPv6 Address IP Address ♦ ➤ P.118 Default Gateway Primary Server IPv4 ➤ P.120 ➤ P.120 IPv6 Secondary Server IPv4 ➤ P.120 ➤ P.120 IPv6 ➤ P.121 Connection SIP Signaling Port ♦...
Page 67 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.126 Video Video Encoder 2 Second Video Encoder (Video Door Station only) Coding System (Video Door ➤ P.126 Station only) ➤ P.126 Resolution (Video Door Station only) ➤ P.126 Frame Rate [fps] (Video Door Station only) Select Profile [H.264 / AVC] ➤...
Page 68 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.134 Primary Server Address [IPv4] ➤ P.134 Address [IPv6] Port ➤ P.134 ➤ P.135 Secondary Server Address [IPv4] Address [IPv6] ➤ P.135 ➤ P.135 Port ➤ P.135 Synchronization Interval [hour] ♦ System Information ➤...
Page 69 Startup and Configuration Category Subcategory Entry Reference Page Function Settings ➤ P.159 Door Release Door Release Tone (Door Station Door Release Operating Tone Settings only) ➤ P.160 Door Release Authorization Authentication Key ➤ P.160 Door Release Output Settings Output Time [msec / sec] ♦ (same as Contact / Audio Output ➤...
Page 70 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.178 E-mail Settings Server Settings SMTP Server ➤ P.178 SMTP Port ♦ SMTP Encryption ➤ P.178 ➤ P.179 Authentication Settings SMTP Authentication Mode ➤ P.179 ➤ P.179 ➤ P.179 Password ➤ P.180 E-mail Addresses Destination 1 ➤...
Page 71 Startup and Configuration Category Subcategory Entry Reference Page Station Hardware Settings ➤ P.190 Speed Dial Button Buttons #1 - #6 Mode Selection Settings (Master Station Group Number ➤ P.190 only) ➤ P.190 Station Number Priority ➤ P.190 ➤ P.191 Privacy Setting Privacy (Master Station only) ➤...
Page 72 Startup and Configuration Category Subcategory Entry Reference Page Maintenance ➤ P.197 Firmware Update Initialization ➤ P.198 ➤ P.198 Settings File Management...
Page 73 Startup and Configuration  Settings (Station View) Category Subcategory Entry Reference Page Station Information ➤ P.201 Identification Number ♦ Name ➤ P.201 ➤ P.201 Location ➤ P.202 ID and Password Administrator ID ♦♠ ➤ P.202 Administrator Password ♦♠ ➤ P.202 User ID ♦♠...
Page 74 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.211 Video Video Encoder 1 Coding System ♠ (Video Door Station only) Resolution ♠ (Video Door Station ➤ P.211 only) ➤ P.212 Frame Rate [fps] ♠ (Video Door Station only) ➤ P.212 Select Profile [H.264 / AVC] (Video Door Station only) I-picture interval [H.264 / AVC] ♦...
Page 75 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.216 Audio Audio CODEC ♠ ➤ P.216 Audio RTP Transmission Interval [msec] ♠ ➤ P.216 RTP Idle Detection Time [sec] ♦♠ ➤ P.217 Audio 1 RTP Start Port ♦ ➤ P.217 Audio 1 RTP End Port ♦...
Page 76 Startup and Configuration Category Subcategory Entry Reference Page Contact / Audio Output Settings ➤ P.236 Contact Input Contact Input Specifications Type Detection time [msec] ♦ ➤ P.236 ➤ P.236 Usage Output Specifications Relay Output Specifications Output Time [msec / sec] ♦ ➤...
Page 77 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.249 Contact Input Call Call Setting (Door Station only) ➤ P.254 Door Station Call Group Group Number Assignment (Door Station only) Priority ➤ P.254 ➤ P.254 Call Acknowledged Settings Ringback Tone ♠ (Door Station only) ➤...
Page 78 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.267 SIF Integration SIF Functionality ➤ P.268 SIF Communication Settings (sif.ini) ➤ P.268 SIF Parameter Settings (sif_conf.ini) Transfer Schedule ➤ P.269 Absent Transfer Absent Transfer Settings (Master ➤ P.269 Transfer to Station Number Station only) ➤...
Page 79 Startup and Configuration Category Subcategory Entry Reference Page ➤ P.278 Master Station Brightness Display Settings ➤ P.278 Time Format ♠ (Master Station only) Standby LED State ♠ ➤ P.278 ➤ P.279 Camera settings Environmental Settings Backlight Compensation (Video Door Station Adjustment ♠...
Page 80: Menu Bar
Menu bar...
Page 81: File
Menu bar Menu bar 1. File 1.1. Create New System Choose "File" > "Create New System," the "New System" window will be shown. ➤ P.101 "4.4. Restore System Settings" How to create New System 1) Enter the number of stations. 2) Enter the system name in "System Name."...
Page 82: Select Existing System
Menu bar 1.2. Select Existing System View or edit existing system setting data. Choose "File" > "Select Existing System," the "System Selection" window will be shown. How to select a system 1) Select the system name of the setting data to be edited. 2) Click •...
Page 83: Download Settings From Station
Menu bar 1.4. Download Settings From Station Obtain (download) settings from a station. To download the file, associate the station in "4.2. Association Settings" ➤ P.97. Impo Important If the station was configured or modified using the web interface, the setting file cannot be downloaded using the IX Support Tool.
Page 84 Menu bar 3) Click • Click , to go back to "Setting File Download" without downloading the file. 4) Click • The result of the setting file download will be shown in "Status" in "Station List." Downloading: The setting file is in the process of downloading. Success: Download is completed.
Page 85: Upload Settings To Station
Menu bar 1.5. Upload Settings To Station Upload settings created using IX Support Tool onto the station. Before uploading the file, the station will need to be associated. "4.2. Association ➤ Settings" P.97. Click "File" > "Upload Settings To Station," the "Setting File Upload" window will be shown. How to upload settings 1) Check of the station whose settings is to be uploaded in "Station List."...
Page 86: Import Setting File
Menu bar 4) Click • The result will be shown in "Status" in "Station List." Uploading: The Setting File is in the process of uploading. Success: Upload is completed. Failed: Upload failed. 1.6. Import Setting File A setting file can be modified using a text editor and imported into IX Support Tool. Click "File"...
Page 87: Exit
Menu bar 4) Click • Click , to return to "Import Setting File" without importing the file. • The result will be shown in "Status" in "Station List." • If the file to be imported is mismatched with the original file, the file will not be imported. •...
Page 88: Edit
Menu bar Menu bar 2. Edit 2.1. Settings (Table View) All stations in the system can be configured from the Settings window. Click "Edit" > "Settings (Table View)" in "Settings (Station View)," the "Settings (Table View)" window will be shown. "Settings (Station View)"...
Page 89: Settings (Station View)
Menu bar 2.2. Settings (Station View) Configure each station in the system individually. Click "Edit" > "Settings (Station View)" in "Settings (Table View)," the "Settings (Station View)" window will be shown. "Settings (Table View)" window "Settings (Station View)" window For each item in "Settings (Station View)," refer to "System settings (Settings (Station ➤...
Page 90: Register Network Camera
Menu bar 2.4. Register Network Camera Click "Edit" > "Register Network Camera," the following window will be shown. For "Register Network Camera," refer to "3.2.2. Network Camera List" ➤ P.137. 2.5. Register Network Camera Event Click "Edit" > "Register Network Camera Event," the "Network Camera Event Setup" window will be shown.
Page 91: Master Station Group Settings
Menu bar 2.6. Master Station Group Settings Click "Edit" > "Master Station Group Settings," the following window will be shown. ➤ For "Master Station Group Settings," refer to "3.3. Group" P.142. 2.7. Door Station Group Settings Click "Edit" > "Door Station Group Settings," the following window will be shown. For "Door Station Group Settings,"...
Page 92: Location Registry
Menu bar 2.8. Location Registry Click "Edit" > "Location Registry," the "Location Registry" window will be shown. For "Location Registry," refer to "1.1.2. Location Registry" ➤ P.111. 2.9. Manual Date / Time Setup Click "Edit" > "Manual Date / Time Setup," the "Manual Date / Time Setup" window will be shown. ➤...
Page 93: Support Tool Settings
Menu bar 2.10. IX Support Tool Settings Click "Edit" > "IX Support Tool Settings," the "IX Support Tool Settings" window will be shown. How to configure 1) Configure each item. • Configure each item with "♦." 2) Click • Click , to terminate without registering the information.
Page 94: System Name
Menu bar  System Name ♦ Description Change the system name. When changing the system name, the name of the folder where the setting data is stored will be changed as well. Settings 1-64 alphanumeric characters Default values The system name of the setting data being edited will be shown. ...
Page 95: Language
Menu bar Menu bar 3. Language Set the language of following items.  The display content of the IX Support Tool.  The input text language of settings item. (Station Name, Address book, etc.)  The content of the e-mail message and system log. 1) Click "Language"...
Page 96: Tools
Menu bar Menu bar 4. Tools 4.1. Station Search Search the stations in IX System connected in the network to show the list. 1) Connect the PC to the network to which the station is connected. • Choose the same protocol as the system. For how to set up the protocol, refer to ➤...
Page 97: Association Settings
Menu bar 4.2. Association Settings The data created with IX Support Tool is to be assigned to each station. Associate the settings when creating the setting data. Some items cannot be configured without association. The setting data created will be shown. The searched stations will be shown.
Page 98 Menu bar 2) Click "Tools" > "Association Settings," the stations will be searched and the "Association Settings" window will be shown. (Searching may take several minutes.) • The stations without power and the stations in the process of initialization will not be subject to search.
Page 99: Station Replacement
Menu bar 4.3. Station Replacement Use this feature to replace a station. The station can only be replaced with the same type. Click "Tool" > "Station Replacement," the "Station Replacement" window will be shown. The MAC address of the associated station will be shown.
Page 100 Menu bar 5) Choose the station newly installed in the "Station List." 6) Click • The setting data will be uploaded to the newly installed station. 7) Click...
Page 101: Restore System Settings
Menu bar 4.4. Restore System Settings If the setting file is lost, the setting file can be restored. Choose "Tool" > "Restore System Settings" or click on the "New System" window ➤ ➤ P.60, P.81, the "Restore System Settings" window will be shown. 1) Connect the PC to the network to which the station is connected.
Page 102 Menu bar 8) Click • If clicking , the screen goes back to "Restore System Settings" window. 9) Click • The restored setting files are stored at "SupportTool" > "SystemData" > "(System name chosen)" > "Setting_ForUser" as "Config-(Station Number)-(yyyy.mm.dd.hh.mm.ss).txt" for each station. •...
Page 103: Link
Menu bar Menu bar 5. Link 5.1. Line Supervision Monitor the stations in the system for any failure. Click "Link" > "Line Supervision," the "Line Supervision" window will be shown. The station information for a current error will be shown. The content of the communication error will be shown.
Page 104: Line Supervision Log
Menu bar 5.2. Line Supervision Log Check the Line Supervision Log for any device error or a communication error. Click "Link" > "Line Supervision Log," the "Line Supervision Log" window will be shown. Select the date to check the Line Supervision Log and click , the Line Supervision Log will be shown.
Page 105: Help
Menu bar Menu bar 6. Help 6.1. Update Firmware Click "Help" > "Update Firmware," the "Update Firmware" window will be shown. ➤ For "Update Firmware," refer to "9.1. Firmware Update" P.197.
Page 106: About
Menu bar 6.2. About Click "Help" > "About," the "Version Information" window will be shown. The current version of the IX Support Tool. The installer, the owner, and the notes entered in "2.10. IX Support Tool Settings" ➤ P.93 will be shown. Click , to close the window.
Page 107: System Settings (Settings (Table View))
System settings (Settings (Table View)) Impo Important  Depending on the language for the display on the Master Station, the content of the settings item may appear incorrectly.  The symbols indicate the following: ♦: Indicates a required field. A value should be entered. Retain the default settings, unless a change is necessary.
Page 108: Station Information
System settings (Settings (Table View)) System settings (Settings (Table View)) 1. Station Information 1.1. Identification Set up the station number, station name, and location of each station. ➤ P.110 "1.1.1. Remove Station" ➤ P.111 "1.1.2. Location Registry"  Number ♦ Description Enter the station number.
Page 109 System settings (Settings (Table View))  Type Description Enter the station type. Settings • Master Station • Video Door Station • Audio Only Door Station Default values Point Name (furigana) is only accessible when using Japanese or Chinese language.
Page 110 System settings (Settings (Table View)) 1.1.1. Remove Station Delete a station from the settings. Click , the "Station Removal" window will be shown. How to delete a station 1) Check of the station to be deleted. 2) Click • Click , to cancel deletion.
Page 111 System settings (Settings (Table View)) 1.1.2. Location Registry Click , the "Location Registry" window will be shown. Register up to 50 locations. How to register a Location 1) Enter the Location in "Location List." • Location Name: 1-24 alphanumeric characters 2) Click •...
Page 112: Id And Password
System settings (Settings (Table View)) 1.2. ID and Password Set the ID and password for logging in via a Web browser (WEB Settings Access) to configure a station.  Administrator ID ♦ Description Set the ID of the administrator account for accessing via a Web browser (WEB Settings Access) to configure a station.
Page 113: Time
System settings (Settings (Table View)) 1.3. Time Set the date and time for each station. "1.3.4. Manual Date / Time Setup" ➤ P.114 1.3.1. NTP  Enable NTP Description Enable NTP server time retrieval. ➤ If selecting "Yes," configure "2.8. NTP" P.134.
Page 114 System settings (Settings (Table View)) 1.3.4. Manual Date / Time Setup Enter the time for each station. The time is used for incoming calls, outgoing calls, and the system log. Caution Caution Time is set with "Association Settings." The time cannot be set unless the station is connected to the network to which the PC is connected.
Page 115 System settings (Settings (Table View)) How to configure the date and time 1) Select "Year," "Month," "Day," "Hour," "Minute," and "Second." Or click to synchronize with PC. 2) Click • If date and time is not set with "Association Settings," or if the station is not connected to the PC, the following screen will be shown.
Page 116: Network Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 2. Network Settings 2.1. IP Address Configure the IP address, subnet mask, and default gateway for each station. ➤ P.119 "2.1.3. Batch IP Address Configuration"  IP Version Description Select the communication type for each station. Settings •...
Page 117 System settings (Settings (Table View))  IP addressing method  Description Select the addressing method for the IP version selected in " IP Version." Settings When selecting IPv4: • Static • DHCP When selecting IPv6: • Static • Stateless • DHCPv6 Default values IPv4 •...
Page 118: Subnet Mask
System settings (Settings (Table View)) 2.1.1. IPv4 Address  IP Address ♦ Description Set the IP address of each station. Set a unique IP address for each station. Settings 1.0.0.0-223.255.255.255 Default values  Subnet Mask ♦ Description Set the subnet mask for each station. Settings 128.0.0.0-255.255.255.255 Default values...
Page 119 System settings (Settings (Table View)) 2.1.3. Batch IP Address Configuration Click , the "Batch IP Address Configuration" window will be shown. How to perform Batch IP Address Configuration 1) Enter the start address that is to be automatically assigned to "IPv4 Address" or "IPv6 Address."...
Page 120: Dns
System settings (Settings (Table View)) 2.2. DNS ➤ To set the NTP server with a host name in "2.8. NTP" P.134, or when configuring "6.6. E-mail ➤ P.178 Settings" to use the e-mail function, set the address of the DNS server to perform name resolution.
Page 121: Sip
System settings (Settings (Table View)) 2.3. SIP 2.3.1. Connection  SIP Signaling Port ♦ Description Set the port for SIP communication. Set the same port number for the stations which communicate with each other. Settings 1-65535 Default values 5060 2.3.2. Miscellaneous ...
Page 122: Multicast Address (Master Station And Video Door Station Only)
System settings (Settings (Table View)) 2.4. Multicast Address (Master Station and Video Door Station only) ➤ Set when configuring to use multicast in "3.3. Group (Master Station only)" P.229, "5.5. All ➤ P.245 ➤ P.151 Page" (for Master Station), or "5.2.2. Called Station List" (for Video Door Station).
Page 123 System settings (Settings (Table View)) 2.4.1. Batch Multicast Address Configuration Click , the "Batch Multicast Address Configuration" window will be shown. How to perform Batch Multicast Address Configuration 1) Enter the start multicast address that is to be automatically assigned to "IPv4" or "IPv6." 2) For IPv4, enter "Subnet Mask."...
Page 124: Video
System settings (Settings (Table View)) 2.5. Video Configure video settings. 2.5.1. Video Encoder 1 Configure video settings for a call between IX system stations.  Coding System (Video Door Station only) Description Select the coding system for the video. Settings •...
Page 125 System settings (Settings (Table View))  I-picture interval [H.264 / AVC] ♦ (Video Door Station only) Description Set the interval for transmitting pictures with H.264 / AVC. Settings 1-100 Default values  Bit rate [kbps] [H.264 / AVC] (Video Door Station only) Description Select the bit rate for H.264 / AVC.
Page 126 System settings (Settings (Table View)) 2.5.2. Video Encoder 2 Set when transmitting video using ONVIF. When viewing video of Video Door Station with other manufacturer's product, refer to ➤ "2.5.3. Viewing video from Door Station with 3rd party products (ONVIF)" P.128.
Page 127 System settings (Settings (Table View))  I-picture interval [H.264 / AVC] ♦ (Video Door Station only) Description Set the interval for transmitting pictures with H.264 / AVC. Settings 1-100 Default values  Bit rate [kbps] [H.264 / AVC] (Video Door Station only) Description Select the bit rate for H.264 / AVC.
Page 128 2) Register Video Door Station on the product. • Enter the authentication ID and password given below: Authentication ID: aiphone, Password: aiphone • For how to register, refer to the instruction manual of the product to be registered.
Page 129: Audio
System settings (Settings (Table View)) 2.6. Audio Configure the settings for audio.  Audio CODEC Description Select the audio CODEC. Settings • G.711 (μ-law) • G.711 (A-law) Default values G.711 (μ-law) Caution Caution Stations with different audio CODEC cannot call, monitor, or page each other. ...
Page 130 System settings (Settings (Table View))  Audio 1 RTP Start Port ♦ Description Set the start port for the Audio 1 RTP communication range. The (RTP End Port) should be greater than 210 digits from the (RTP Start Port). If a smaller range is set, in some cases ports outside the range will still be used.
Page 131 System settings (Settings (Table View)) 2.6.1. Audio Buffer  Packets Buffered at Audio Start Description Set the number of packets buffered until audio is started. Settings Default values  Maximum Packets Buffered Description Set the maximum number of packets to be buffered. When the system receives more packets, oldest packets are discarded.
Page 132: Packet Priority
System settings (Settings (Table View)) 2.7. Packet Priority Configure the Packet Priority and VLAN for video, audio, and SIP packets. Caution Caution When a setting related to VLAN is updated at a station, it will restart. In some cases, it may take around 10 minutes for the station to start up.
Page 133: Vlan Priority
System settings (Settings (Table View))  VLAN ID ♦ Description Enter the VLAN ID. Settings 1-4094 Default values  VLAN Priority Description Set the VLAN priority. Settings 0 (Low) through 7 (High) Default values...
Page 134: Ntp
System settings (Settings (Table View)) 2.8. NTP ➤ Configure the settings for NTP. When using NTP, set "Enable NTP" P.113. 2.8.1. Primary Server  Address [IPv4] Description Set the IPv4 address of the primary NTP server. ➤ When using a "Hostname," set up "2.2. DNS" P.120.
Page 135 System settings (Settings (Table View)) 2.8.2. Secondary Server  Address [IPv4] Description Set the IPv4 address of the secondary NTP server. ➤ When using a "Hostname," set up "2.2. DNS" P.120. Settings 1.0.0.0-223.255.255.255 or Hostname (1-64 alphanumeric characters) Default values ...
Page 136: System Information
System settings (Settings (Table View)) System settings (Settings (Table View)) 3. System Information 3.1. Location Registry Register a location. ➤ For how to register a location, refer to "1.1.2. Location Registry" P.111. 3.2. Address book (Master Station only) Set up Address Book for Master Station. Use the Address Book to call/page a station or monitor a network camera.
Page 137 View video with Master Station monitor taken with a network camera made by other manufacturers supporting the ONVIF specification. (For products with confirmed interoperability, refer to our Web site "http://www.aiphone.net/.") Register the network camera in the Address Book. To register a network camera, one or more Master Station should be set using "Association Settings"...
Page 138 System settings (Settings (Table View)) How to create Network Camera List 1) Identify the station to be configured using "List of Master Stations in the Settings data." 2) Identify the network camera to be registered in the Address Book using "Address Book list." 3) Click the cells that correspond to 1) and 2).
Page 139 System settings (Settings (Table View))  Profile Description The selected video profile is shown. Settings Default values  ID Description Enter the authentication ID of the network camera. Settings 1-32 alphanumeric characters Default values  Password Description Enter the authentication password of the network camera. Settings 1-32 alphanumeric characters Default values...
Page 140 System settings (Settings (Table View)) 2)-A 2)-B 1) Click to search a network camera. (Searching may take several minutes.) When searching is done, the network cameras connected in the network will be shown in the "Network Camera Search List." 2) Choose method A or B for specifying the network camera: A: When specifying the IP address directly (For the multicast-incompatible network, use this search method.) Check "Manual Network Camera Configuration,"...
Page 141 System settings (Settings (Table View)) 4) Choose the video profile to be registered from the list. 5) Click to register a network camera. 6) When done, click 7) Click...
Page 142: Group
System settings (Settings (Table View)) 3.3. Group Configure the group in the Master Station. Up to 50 groups can be registered in each station. Select a group registered in the Address Book. 3.3.1. Configuring a Group  Shared Group Settings A group registered in the shared group settings will be applied to all Master Stations.
Page 143 System settings (Settings (Table View)) 1) Verify that the "Shared Group" table is shown. If "Shared Group" is not visible, scroll the screen all the way to the left. 2) Enter the "Number" and "Group Name" of the group to be set up in the Group Registry. Number: 01 through 99 (2 digits) Group Name: 1-24 alphanumeric characters 3) Identify the group to be configured in "Group Registry List"...
Page 144 System settings (Settings (Table View))  Individual Settings Configure the group to be registered in each station. Settings Station Selection Station List Group Registry List Setting Station Name: pull-down menu Configure a group from the stations shown. 1) Select the station number to be configured from Settings Station Selection pull-down menu. 2) Scroll to the right using the scroll bar at the bottom of the screen to show the settings station to be configured.
Page 145 System settings (Settings (Table View)) 7) When done, click 8) Click Point  No group is registered in the default settings.  The station preceding and following the station selected will be shown. For example, if "003" is selected, "002," "003," and "004" are all shown. ...
Page 146: Custom Sound Registry
System settings (Settings (Table View)) 3.4. Custom Sound Registry Register the audio files to be used for a ringtone. For each station, up to 100 files can be registered (total length of within approximately 200 seconds). Supported file format  File format: .wav ...
Page 147: Contact / Audio Output Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 4. Contact / Audio Output Settings 4.1. Contact Input Configure the settings for Contact Input of each station. 4.1.1. Contact Input Specifications  Type Description Set the type of contact Input for each station. Settings •...
Page 148: Output Specifications
System settings (Settings (Table View)) 4.2. Output Specifications Configure the settings for output specifications of each station. 4.2.1. Relay Output Specifications  Output Time [msec / sec] ♦ Description Set the output time of the relay output for each station. ➤...
Page 149 System settings (Settings (Table View)) 4.2.2. Audio Output Specifications (Door Station only)  Audio Output Description Set how audio is to be delivered. The entry is identical to "Paging Audio Output (same as Contact / Audio Output ➤ Settings)" P.173. When the setting is changed, "Paging Audio Output (same as ➤...
Page 150: Call Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 5. Call Settings 5.1. Called Stations (for Master Station) A call destination does not have to be set up. Any station registered in the Address Book can be called. 5.2. Called Stations (for Door Station) Configure the settings for call destination of Door Station.
Page 151 System settings (Settings (Table View)) 5.2.2. Called Station List Configure the stations to be called from the Door Stations. Select up to 20 Master Stations registered in the system. Click , the following window will be shown. Master Station list Door Station list How to select Call Destination Register the Master Stations in the Master Station list for the call destination for each Door...
Page 152: Call Origination (Door Station Only)
System settings (Settings (Table View)) 5.3. Call Origination (Door Station only) Configure the settings for an outgoing call. 5.3.1. Call Acknowledged Settings  Ringback Tone Description Select the ringback tone (tone heard at calling station when a call is placed). Settings •...
Page 153: Busy Tone
System settings (Settings (Table View))  Busy tone Description Select the tone that will be heard at the calling station when the called station is busy. Settings • Call pattern 1 • Call pattern 2 • Call pattern 3 • Call pattern 4 •...
Page 154: Incoming Call
System settings (Settings (Table View)) 5.4. Incoming call Configure the settings for an incoming call. "5.4.3. Station Ringtone Settings" ➤ P.156 5.4.1. Call Answer Settings (Master Station only)  Auto Answer Description Set auto answer feature for an incoming individual call. Auto answer: When a call comes in, it is automatically connected.
Page 155 System settings (Settings (Table View)) 5.4.2. Ringtone Settings (Normal Call) (Master Station only) Set the ringtone for an incoming call. Set a different ringtone for each source. Call source Master Station list How to configure the ringtone 1) Identify the Master Station to be configured using "Master Station list." 2) Identify the station to be registered in "Call source."...
Page 156 System settings (Settings (Table View)) 5.4.3. Station Ringtone Settings Assign the ringtone to the stations in the Address Book or Door Station call destination in a batch. Assign the ringtone to all the stations (Master Stations) registered in the Address Book of the calling station or in the call destination of the station.
Page 157 System settings (Settings (Table View)) 2) Configure the settings for the ringtone. • Ringtone Settings (Normal Call): The settings configured in "5.4.2. Ringtone Settings ➤ P.155 (Normal Call) (Master Station only)" will be shown. When the setting is changed, ➤ P.155 the settings in "5.4.2.
Page 158: All Page
System settings (Settings (Table View)) 5.5. All Page When paging all stations, the default setting is multicast. When unicast is required, configure the following settings. Unicast can transmit up to 50 stations.  When paging stations in multicast, configure "2.4. Multicast Address (Master Station and ➤...
Page 159: Function Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 6. Function Settings 6.1. Door Release Settings Configure the Door Release Settings. ➤ P.162 "6.1.5. Individual Master Station Door Release Settings (Master Station only)" 6.1.1. Door Release Tone (Door Station only) ...
Page 160 System settings (Settings (Table View)) 6.1.2. Door Release Authorization  Authentication Key Description Set the authentication key to authenticate the release of the door. Authentication key: When this matches the key of the station, the release will be permitted. Settings 1-4 digits Default values Point...
Page 161 System settings (Settings (Table View)) 6.1.4. Door Release Output Assignment Configure the connected station and the Authentication Key to release the door during a call. Destination Station: Serial Number, Station Number, Station Name  Contact Assignment Description Set which door is to be released for an outgoing or incoming call or during monitoring for each station.
Page 162 System settings (Settings (Table View)) 6.1.5. Individual Master Station Door Release Settings (Master Station only) Click , the following window will be shown. Selected station information. When the station selected in 2) is the Destination Station When the station selected in 2) is the Originating Station How to configure 1) Select the station number (Master Station only) of the station to be edited, and click...
Page 163 System settings (Settings (Table View)) 2) Click , the following window will be shown. Select the destination station to be released when the station selected in 1) operates the door release, and click When the station selected is the destination station 3) Only the door release operating tone will be set up.
Page 164 System settings (Settings (Table View)) 4) Change the door release output specification of the station connected in the door release settings. Click then , the settings configured in "6.1.3. Door Release Output ➤ P.160 Settings (same as Contact / Audio Output Settings)" will be shown.
Page 165: Contact Input Call
System settings (Settings (Table View)) 6.2. Contact Input Call Configure the settings for a call when a Contact Input Call is made. When choosing "Call," configure "Usage" ➤ P.147. ➤ P.168 "6.2.5. Master Station Group List (Master Station only)" ➤ P.169 "6.2.6.
Page 166 System settings (Settings (Table View)) 6.2.2. Call Acknowledged Settings  Ringback Tone (Door Station only) Description Select the Ringback tone when a contact input is triggered on the Door Stations. Settings • Call pattern 1 • Call pattern 2 • Call pattern 3 •...
Page 167 System settings (Settings (Table View)) 6.2.3. Master Station Call Group Assignment (Master Station only)  1 - Group Number Description Set the group to be called when a contact input is triggered on the Master Station. Enter the group number directly, or click to choose a group.
Page 168 System settings (Settings (Table View)) 6.2.4. Ringtone Settings (Option Input) (Master Station only) Select the ringtone for an incoming contact input call. Set a different ringtone for each source. Master Station list Call source How to configure the ringtone 1) Identify the Master Station to be configured using "Master Station list." 2) Identify the station to be registered in "Call source."...
Page 169 System settings (Settings (Table View)) 6.2.6. Door Station Group List (Door Station only) Configure the group to be called when a contact input is triggered on the Door Stations. Click , the following window will be shown.  How to create a Called Station Group ...
Page 170 System settings (Settings (Table View)) 4) Click the cells that correspond to 2) and 3). As the pull-down menu appears, choose blank, "U," or "M/U." • Blank: The selected station will not be registered. • U: Station will be registered in the group. A call is transmitted in unicast transmission. •...
Page 171 System settings (Settings (Table View))  Individual Settings Configure the group to be registered in each station. Settings Station Selection Master Station Group Registry List Setting Station Name: pull-down menu list Configure a group from the stations shown. 1) Select the station number to be configured from Settings Station Selection pull-down menu. •...
Page 172 System settings (Settings (Table View)) Point  No group is registered in the default settings.  Register up to nine groups for each station. For each group, register up to 20 Master Stations.  When choosing "M," configure "Multicast Address" in "Network Settings." ...
Page 173: Paging Settings
System settings (Settings (Table View)) 6.3. Paging Settings Configure the settings for paging. 6.3.1. Paging Pretone Setting  Pretone Description Enable/disable the pretone function when the station is paged. Settings • ON • OFF Default values 6.3.2. Paging Time Setting (Master Station only) ...
Page 174: Paging Output Setting (Door Station Only)
System settings (Settings (Table View)) 6.4. Paging Output Setting (Door Station only) 6.4.1. Paging Audio Output (same as Contact / Audio Output Settings)  Paging Audio Output (same as Contact / Audio Output Settings) Description Set how audio is to be delivered. ➤...
Page 175: Network Camera Integration (Master Station Only)
System settings (Settings (Table View)) 6.5. Network Camera Integration (Master Station only) Configure the Event from Network Cameras. To configure the settings, register a network camera in "Network Camera Registry" ➤ P.138. Event Registry field: ➤ P.176 "6.5.2. Network Camera Event Registry" Registered events will be shown.
Page 176 System settings (Settings (Table View)) 6.5.2. Network Camera Event Registry Before configuring the settings, register a Network Camera in the Address Book of the Master Station which receives an Event beforehand. For details, refer to "3.2.2. Network Camera ➤ List" P.137.
Page 177 System settings (Settings (Table View)) How to configure Network Camera Event Setup 1) In "Master Station List," check the station in which network camera event will be registered. 2) In "Network Camera List," check the network camera which will be monitored for any event.
Page 178: E-Mail Settings
System settings (Settings (Table View)) 6.6. E-mail Settings Configure this section when e-mail notification of station operation is required. When configuring this section, also configure "2.2. DNS" ➤ P.120. 6.6.1. Server Settings  SMTP Server Description Set the SMTP server. When choosing IPv4 address, enter IP address or the host name.
Page 179 System settings (Settings (Table View)) 6.6.2. Authentication Settings  SMTP Authentication Description Enable SMTP authentication. Settings • OFF • ON Default values  Mode Description Select the SMTP authentication mode. Settings • LOGIN • CRAM-MD5 Default values LOGIN  ID Description Select the ID for SMTP authentication.
Page 180 System settings (Settings (Table View)) 6.6.3. E-mail Addresses  Destination 1 Description Set the e-mail address. Settings 1-64 alphanumeric characters Default values  Destination 2 Description Set the e-mail address. Settings 1-64 alphanumeric characters Default values  Destination 3 Description Set the e-mail address.
Page 181: Priority Call
System settings (Settings (Table View)) 6.6.4. E-mail Event Trigger Set the e-mail event trigger which initiates a message sending process. Configure the e-mail event trigger for each destination address.  Normal call Description An e-mail message will be sent when a normal call is made. Settings •...
Page 182 System settings (Settings (Table View))  Call Failed Description An e-mail message will be sent when a call fails. Settings • Enable • Disable Default values Disable  Error Occurred Description An e-mail message will be sent when a data communication error occurs. Settings •...
Page 183 System settings (Settings (Table View))  Subject Text Description Set the subject text of e-mail message for each trigger. Settings 1-64 alphanumeric characters Default values Caution Caution UTF-8 encoding is used for the "Subject Text." Depending on the e-mail client, the characters may appear incorrectly.
Page 184 System settings (Settings (Table View)) 6.6.5. Additional Settings (Video Door Station only)  Attach Image Description Choose to attach an image file captured with Video Door Station camera to the e-mail message when a Normal/Priority/Urgent call triggers "6.6.4. E-mail Event ➤...
Page 185: Cgi Integration
System settings (Settings (Table View)) 6.7. CGI Integration CGI integration allows 3rd party hardware / software to control basic functionality of the IX devices. For the details of CGI functionality, contact the local Aiphone representative.  CGI Functionality Description Enable CGI functionality.
Page 186: Transfer Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 7. Transfer Settings 7.1. Absent Transfer Settings (Master Station only) Configure the settings for absent transfer. Absent transfer: A call can be automatically transferred to another station when absent.  Absent Transfer Description Enable absent transfer feature.
Page 187: Delay Transfer Settings (Master Station Only)
System settings (Settings (Table View)) 7.2. Delay Transfer Settings (Master Station only) Configure the settings for delay transfer. Delay transfer: A call can be automatically transferred to another station after a certain period of time (delay time) elapses.  Delay Transfer Description Enable delay transfer feature.
Page 188: Transfer Schedule Settings (Master Station Only)
System settings (Settings (Table View)) 7.3. Transfer Schedule Settings (Master Station only) Configure the settings for transfer schedule. Transfer schedule: A call can be automatically transferred to another station when a call comes in during the time period set up in the weekly schedule. ...
Page 189 System settings (Settings (Table View)) 7.3.1. Weekly Schedule  From Sunday through Saturday Description Set the schedule for transfer schedule feature. A call is transferred when placed during this time. Settings Each day of the week 00:00-23:59 * Depending on the time is chosen, the time period may cover two days of the week. Example:Monday 22:00-8:00 This means the transferring is enabled for the time period between 22:00 Monday and 8:00 Tuesday.
Page 190: Station Hardware Settings
System settings (Settings (Table View)) System settings (Settings (Table View)) 8. Station Hardware Settings 8.1. Speed Dial Button Settings (Master Station only) Configure the settings for Speed Dial buttons of Master Station. 8.1.1. Buttons #1 - #6  Mode Selection Description Select the calling mode to be assigned to each Speed Dial button.
Page 191: Privacy Setting (Master Station Only)
System settings (Settings (Table View)) 8.2. Privacy Setting (Master Station only) Configure the settings for privacy. Privacy: This feature prevents outgoing audio from being heard when automatic answering feature is enabled.  Privacy Description Enable privacy. Settings • Enable • Disable Default values Disable 8.3.
Page 192 System settings (Settings (Table View))  Hands-free Transmit Volume (Master Station only) Description Set the hands-free transmit volume for communication or paging. Settings 1 (Low) - 10 (High) Default values  Hands-free Receive Volume (Master Station only) Description Set the hands-free receive volume for communication or paging. The volume for ringback tone will be changed as well.
Page 193: Communication Settings
System settings (Settings (Table View)) 8.4. Communication Settings Configure the settings for a call.  Talk Timeout [sec] ♦ Description Set the talk timeout. Settings • Infinite (Door Station only): Communication continues until the communication is terminated. • 30-600 sec (by 1 sec) Default values ...
Page 194: Master Station Display Settings (Master Station Only)
System settings (Settings (Table View)) 8.6. Master Station Display Settings (Master Station only) Configure the settings for Master Station display.  Brightness Description Set the brightness of the monitor. Settings 1 (Dark) - 10 (Bright) Default values  Time Format Description Select the time format for the display on the station.
Page 195: Camera Settings (Video Door Station Only)
System settings (Settings (Table View)) 8.7. Camera settings (Video Door Station only) Configure the settings for Video Door Station camera. 8.7.1. Environmental Settings  Backlight Compensation Adjustment Description Enable the backlight compensation adjustment. When "ADJUST" button of Master Station is pressed during a call or monitoring, the setting will be changed.
Page 196 System settings (Settings (Table View)) 8.7.2. Color Settings Caution Caution If these settings are changed while video is displayed, the changes will not be reflected until the video is accessed again.  Brightness ♦ Description Set the brightness of the picture. Settings 1 (Dark) to 100 (Bright) Default values...
Page 197: Maintenance
System settings (Settings (Table View)) System settings (Settings (Table View)) 9. Maintenance 9.1. Firmware Update Access our Web site "http://www.aiphone.net/" to download the latest version of the firmware. For how to download, refer to our Web site. How to update the firmware 1) Click and select the firmware file to be downloaded for each station.
Page 198: Initialization
System settings (Settings (Table View)) 9.2. Initialization When initializing the station, all settings go back to the default values, and the system log and incoming/outgoing call history are erased. Stations are also deleted from the settings in IX Support Tool. ➤...
Page 199 System settings (Settings (Table View)) 4) Click • The downloaded files are stored at "SupportTool" > "SystemData" > "(System name chosen)" > "Setting_ForUser" as "Config-(Station Number)-(yyyy.mm.dd.hh.mm.ss).txt" for each station.
Page 200: System Settings (Settings (Station View))
System settings (Settings (Station View)) Impo Important  Depending on the language for the display on the Master Station, the content of the settings item may appear incorrectly.  The symbols indicate the following: ♦: Indicates a required field. A value should be entered. Retain the default settings, unless a change is necessary.
Page 201: Station Information
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 1. Station Information 1.1. Identification Set the number, name, and location of each station.  Number ♦ Description Enter the station number. Give each station a unique number. The station number set will be shown to the recipient when a call is originated or when the station is paged.
Page 202: Id And Password
System Settings (Settings (Station View)) 1.2. ID and Password Set the ID and password for logging in via a Web browser (WEB Settings Access) to configure a station.  Administrator ID ♦♠ Description Set the ID of the administrator account for accessing via a Web browser (WEB Settings Access) to configure a station.
Page 203: Time
System Settings (Settings (Station View)) 1.3. Time Set the date and time for each station. 1.3.1. Time Zone  Select time zone ♠ Description Select the time zone to be used. Settings Select from 99 regions Default values (GMT-08:00)Pacific Standard Time (U.S.), Tijuana 1.3.2.
Page 204 System Settings (Settings (Station View)) 1.3.4. Manual Date / Time Setup Enter the time for each station. Time is used for incoming calls, outgoing calls, and the system log. Caution Caution Time is set using "Association Settings." The time cannot be set unless the station is connected to the network to which the PC is connected.
Page 205 System Settings (Settings (Station View)) 3) Click...
Page 206: Network Settings
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 2. Network Settings 2.1. IP Address Configure the IP address, subnet mask, and default gateway for each station.  IP addressing method ♠ Description Select the addressing method for the IP version selected. Settings When selecting IPv4: •...
Page 207 System Settings (Settings (Station View)) Caution Caution  IPv4 and IPv6 cannot be mixed in the same system.  When selecting "DHCP" for IPv4, configure the system so that the DHCP server assigns a Static IP Address to each station. ...
Page 208 System Settings (Settings (Station View)) 2.1.1. IPv4 Address  IP Address ♦ Description Set the IP address of the station. Do not duplicate IP addresses. Settings 1.0.0.0-223.255.255.255 Default values  Subnet Mask ♦♠ Description Set the subnet mask for the station. Settings 128.0.0.0-255.255.255.255 Default values...
Page 209: Dns
System Settings (Settings (Station View)) 2.2. DNS ➤ When setting the NTP server with its host name in "2.8. NTP" P.220, or when configuring "6.6. E- ➤ P.261 mail Settings" to use the e-mail function, set the DNS server to perform name resolution. ...
Page 210: Multicast Address
System Settings (Settings (Station View)) 2.3.2. Miscellaneous  Call health check timer [sec] ♦♠ Description When a communication error occurs during a call or while monitoring, the connection is disconnected after the specified time elapses. Settings • Do not transmit re-INVITE: A communication error should not be detected. •...
Page 211: Video
System Settings (Settings (Station View)) 2.5. Video 2.5.1. Video Encoder 1 Configure video settings for a call between IX system stations.  Coding System ♠ (Video Door Station only) Description Select the coding system for the video. Settings • H.264 / AVC •...
Page 212 System Settings (Settings (Station View))  Frame Rate [fps] ♠ (Video Door Station only) Description Select the frame rate. Settings 1, 3, 5, 7.5, 10, 15, 20, 30 fps Default values 15 fps  Select Profile [H.264 / AVC] (Video Door Station only) Description Select the profile for H.264 / AVC.
Page 213 System Settings (Settings (Station View)) 2.5.2. Video Encoder 2 Set when transmitting video using ONVIF. When viewing video of Video Door Station with other manufacturer's product, refer to ➤ "2.5.3. Viewing video from Door Station with 3rd party products (ONVIF)" P.215.
Page 214 System Settings (Settings (Station View))  I-picture interval [H.264 / AVC] ♦ (Video Door Station only) Description Set the interval for transmitting pictures with H.264 / AVC. Settings 1-100 Default values  Bit rate [kbps] [H.264 / AVC] ♠ (Video Door Station only) Description Select the bit rate for H.264 / AVC.
Page 215 2) Register Video Door Station on the product. • Enter the authentication ID and password given below: Authentication ID: aiphone, Password: aiphone • For how to register, refer to the instruction manual of the product to be registered.
Page 216: Audio
System Settings (Settings (Station View)) 2.6. Audio Configure the settings for audio.  Audio CODEC ♠ Description Select the audio CODEC. Settings • G.711 (μ-law) • G.711 (A-law) Default values G.711 (μ-law) Caution Caution Stations with different audio CODEC cannot call, monitor, or page each other. ...
Page 217 System Settings (Settings (Station View))  Audio 1 RTP Start Port ♦ Description Set the start port for the Audio 1 RTP communication range. The (RTP End Port) should be greater than 210 digits from the (RTP Start Port). If a smaller range is set, in some cases ports outside the range will still be used.
Page 218: Packet Priority
System Settings (Settings (Station View)) 2.7. Packet Priority Configure the Packet Priority and VLAN for video, audio, and SIP packets. Caution Caution When a setting related to VLAN is updated at a station, it will restart. In some cases, it may take around 10 minutes for the station to start up.
Page 219 System Settings (Settings (Station View)) Impo Important When "VLAN Setting" is enabled, ensure that the switches, PCs, and stations are all configured for VLAN operation.  VLAN ID ♦♠ Description Enter the VLAN ID. Settings 1-4094 Default values  VLAN Priority ♠ Description Set the VLAN priority.
Page 220: Ntp
System Settings (Settings (Station View)) 2.8. NTP ➤ Configure the settings for NTP. When using NTP, set "Enable NTP ♠" P.203. 2.8.1. Primary Server  Address ♠ Description Set the IP address of the primary NTP server. ➤ When using a "Hostname," set up "2.2. DNS" P.209.
Page 221 System Settings (Settings (Station View)) 2.8.2. Secondary Server  Address ♠ Description Set the IP address of the secondary NTP server. ➤ When using a with "Hostname," set up "2.2. DNS" P.209. Settings [IPv4]: 1.0.0.0-223.255.255.255 or Hostname (1-64 alphanumeric characters) [IPv6]: ::FF:0-FEFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF or Hostname (1-64 alphanumeric characters) Default values...
Page 222: System Information
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 3. System Information 3.1. Location Registry (Master Station only) Click , the "Location Registry" window will be shown. Register up to 50 locations. How to register a location 1) Enter the location in "Location List." •...
Page 223: Address Book (Master Station Only)
System Settings (Settings (Station View)) 3.2. Address book (Master Station only) Set Address Book for Master Station. Use the Address Book to call/page a station or monitor a network camera. ➤ P.223 "3.2.1. Station List" "3.2.2. Network Camera List" ➤ P.224 3.2.1.
Page 224 View video with Master Station monitor taken with a network camera made by other manufacturers supporting the ONVIF specification. (For products with confirmed interoperability, refer to our Web site "http://www.aiphone.net/.") Register the network camera in the Address Book. To register a network camera, association settings should be configured and a PC should be connected.
Page 225 System Settings (Settings (Station View)) 5) Click Point All items are set as "Blank" in the default settings.  Network Camera Registry A network camera should be registered. Click , the following window will be shown. Select the network camera to be deleted. Click to delete.
Page 226 System Settings (Settings (Station View))  Password Description Enter the authentication password of the network camera. Settings 1-32 alphanumeric characters Default values  IP Address (IPv4) Description Set the IPv4 address of the network camera. Settings 1.0.0.0-223.255.255.255 Default values  IP Address (IPv6) Description Set the IPv6 address of the network camera.
Page 227 System Settings (Settings (Station View)) 2)-A 2)-B 1) Click to search a network camera. (Searching may take several minutes.) When searching is done, the network cameras connected in the network will be shown in the "Network Camera Search List." 2) Choose method of A or B for specifying the network camera. A: When specifying the IP address directly (For the multicast-incompatible network, use this search method.) Check "Manual Network Camera Configuration,"...
Page 228 System Settings (Settings (Station View)) 3) Click (Obtaining the video profile may take several minutes.) When video profiles are successfully obtained, they will be shown in "Network Camera Information." 4) Choose the video profile to be registered from the list. 5) Click to register a network camera.
Page 229: Group (Master Station Only)
System Settings (Settings (Station View)) 3.3. Group (Master Station only) Configure the group in the Master Station. Register up to 50 Groups in each station. Select a group registered in the Address Book. 3.3.1. Master Station Group List Click , the window for creating a group will be shown.
Page 230 System Settings (Settings (Station View))  Shared Group Settings A group registered in the shared group settings will be applied to all Master Stations. Settings Station Station List Group Registry List Setting Station Name: Selection pull-down Configure a group from the stations menu shown.
Page 231 System Settings (Settings (Station View)) Point  No group is registered in the default settings.  Register up to 50 groups for each Master Station. ➤  When choosing "M," configure "2.4. Multicast Address" P.210.  Group Name (furigana) is only accessible when using Japanese or Chinese language. Impo Important "Shared Group"...
Page 232 System Settings (Settings (Station View))  Individual Settings Configure the group to be registered in each station. Settings Station Selection Station List Group Registry List Setting Station Name: pull-down menu Configure a group from the stations shown. 1) Select the station number to be configured from Settings Station Selection pull-down menu. 2) Scroll to the right using the scroll bar at the bottom of the screen to show the settings station to be configured.
Page 233 System Settings (Settings (Station View)) 8) Click Point  No group is registered in the default settings.  The station preceding and following the station selected will be shown. For example, if "003" is selected, "002," "003," and "004" are all shown. ...
Page 234: Custom Sound Registry
System Settings (Settings (Station View)) 3.4. Custom Sound Registry Register the audio files to be used for a ringtone. For each station, up to 100 files can be registered (total length of approximately 200 seconds/ approximately 3.2 MB). Supported file format ...
Page 235 System Settings (Settings (Station View)) 4) When done, click 5) Click Point  When using the file for a ringback tone, a ringtone, or a network camera event tone, set up the silent time for the source.  To delete a registered audio file, check the file and click .
Page 236: Contact / Audio Output Settings
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 4. Contact / Audio Output Settings 4.1. Contact Input Configure the settings for Contact Input of each station. 4.1.1. Contact Input Specifications  Type Description Set the type of general input for each station. Settings •...
Page 237: Output Specifications
System Settings (Settings (Station View)) 4.2. Output Specifications Configure the settings for output specifications of each station. 4.2.1. Relay Output Specifications  Output Time [msec / sec] ♦ Description Set the output time of the relay output for each station. ➤...
Page 238 System Settings (Settings (Station View)) 4.2.2. Audio Output Specifications (Door Station only)  Audio Output Description Set how audio is to be delivered. The entry is identical to "Paging Audio Output (same as Contact / Audio Output ➤ Settings)" P.257. When the setting is changed, "Paging Audio Output (same as ➤...
Page 239: Call Settings
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 5. Call Settings 5.1. Called Stations (for Master Station) 5.1.1. Call Destination Settings A call destination does not have to be set up. Any station registered in the Address Book can be called.
Page 240 System Settings (Settings (Station View)) How to select Call Destination Register the Master Stations in the Master Station list for the call destination for each Door Station in the Door Station list. 1) Identify the Door Station to be configured using "Door Station list." 2) Identify the Master Station to be registered using "Master Station list."...
Page 241: Call Origination (Door Station Only)
System Settings (Settings (Station View)) 5.2.2. Priority Setting  Priority Description Set the priority of a call when Call button is pressed. Settings • Normal • Priority • Urgent Default values Normal 5.3. Call Origination (Door Station only) 5.3.1. Call Acknowledged Settings ...
Page 242 System Settings (Settings (Station View))  Call Timeout [sec] ♦♠ Description Set the call timer for an outgoing call. Settings • 10-600 sec (by 1 sec) • Infinite: Ringing continues until the recipient responds Default values 10-600 sec, 60 sec ...
Page 243: Incoming Call (Master Station Only)
System Settings (Settings (Station View)) 5.4. Incoming call (Master Station only) Configure the settings for an incoming call. 5.4.1. Call Answer Settings  Auto Answer ♠ Description Set auto answer feature for an incoming individual call. Auto answer: When a call comes in, it is automatically connected. Settings •...
Page 244 System Settings (Settings (Station View)) 5.4.2. Ringtone Settings (Normal Call) Set the ringtone for an incoming call when the unit is operated. Set a different ringtone for each source. Call source How to configure the ringtone 1) Identify the station to be registered in "Call source." 2) Choose a ringtone from "Ringtone."...
Page 245: All Page
System Settings (Settings (Station View)) 5.5. All Page When paging all stations, the default setting is multicast. When paging the stations in unicast is required, configure the following settings. Unicast can transmit up to 50 stations. ➤ When paging stations in multicast, configure "2.4. Multicast Address" P.210.
Page 246: Function Settings
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 6. Function Settings 6.1. Door Release Settings 6.1.1. Door Release Tone (Door Station only)  Door Release Operating Tone ♠ Description Set the tone which comes out of the station when the door is released. Settings •...
Page 247 System Settings (Settings (Station View)) 6.1.3. Door Release Output Assignment  Contact Assignment Description Set which door is to be released when a user tries to release a door for an outgoing or incoming call or during monitoring. Settings • Originating Station: Door connected to the originating station is released. •...
Page 248 System Settings (Settings (Station View)) 6.1.4. Door Release Output Settings (same as Contact / Audio Output Settings)  Output Time [msec / sec] ♦ Description Set the output time of the relay output for each station. ➤ The entry is identical to "Output Time [msec / sec] ♦" P.237.
Page 249: Contact Input Call
System Settings (Settings (Station View)) 6.2. Contact Input Call Configure the settings for a call when a Contact Input Call is made. When choosing "Call," configure "Usage" ➤ P.236. 6.2.1. Call Setting (Door Station only) Click , the "Door Station Call Group" window will be shown.
Page 250 System Settings (Settings (Station View))  How to create a Called Station Group  Shared Called Group Settings A group registered in the shared group settings will be applied to all Master Stations. Master Station list Group Registry List Setting Station Name Nine groups can be set Configure a group from the stations up for each station.
Page 251 System Settings (Settings (Station View)) Point  No group is registered in the default settings.  Register up to nine groups for each station. For each group, register up to 20 Master Stations. ➤  When choosing "M/U," configure "2.4. Multicast Address" P.210.
Page 252 System Settings (Settings (Station View)) 5) Click the cells that correspond to 3) and 4). As the pull-down menu appears, choose blank, "U," or "M." • Blank: The selected station will not be registered. • U: Station will be registered in the group. A call is transmitted as unicast. •...
Page 253 System Settings (Settings (Station View))  Create Group from Location(s) Create a group with the stations configured for an identical location. Click , the following window will be shown. The locations registered in ➤ P.111 "1.1.2. Location Registry" will be shown. 1) Check the check box of the location for which a group is to be created.
Page 254 System Settings (Settings (Station View)) 6.2.2. Door Station Call Group Assignment (Door Station only)  Group Number Description Set the group number of the group to be called when a contact input is triggered on the Door Stations. Create a Group in "6.2.6. Door Station Group List (Door Station only)"...
Page 255 System Settings (Settings (Station View))  Call Timeout [sec] ♦♠ Description Set the call ring timer for a contact input call. Settings • 10-600 sec (by 1 sec) • Infinite: Ringing continues until the caller stops or the recipient responds. Default values 10-600 sec, 60 sec ...
Page 256 System Settings (Settings (Station View)) 6.2.5. Ringtone Settings (Option Input) Select the ringtone for an incoming contact input call. Set a different ringtone for each source. Call source How to configure the ringtone 1) Identify the station to be registered in "Call source." 2) Choose a ringtone from "Ringtone."...
Page 257: Paging Settings
System Settings (Settings (Station View)) 6.3. Paging Settings 6.3.1. Paging Pretone Setting  Pretone ♠ Description Choose to enable/disable the Pretone function when the station is paged. Settings • ON • OFF Default values 6.3.2. Paging Time Setting (Master Station only) ...
Page 258: Paging Output Setting (Door Station Only)
System Settings (Settings (Station View)) 6.4. Paging Output Setting (Door Station only) 6.4.1. Paging Audio Output (same as Contact / Audio Output Settings)  Paging Audio Output (same as Contact / Audio Output Settings) ➤ P.238 Description The entry is identical to "Audio Output" and "Paging Audio Output (same ➤...
Page 259: Network Camera Integration (Master Station Only)
System Settings (Settings (Station View)) 6.5. Network Camera Integration (Master Station only) 6.5.1. Network Camera Profile  Network Camera Registry ➤ For how to register a network camera, refer to "3.2.2. Network Camera List" P.224. 6.5.2. Event Registry Register the events from the network cameras. When an event is received, the event tone will sound and monitoring is started.
Page 260 System Settings (Settings (Station View))  Event Description Select the content of the event for the network cameras. This is enabled when a network camera is registered in"3.2.2. Network Camera ➤ P.224 List" and the event information can be obtained from it. The Event is automatically obtained when a camera is registered in the network camera list.
Page 261: E-Mail Settings
System Settings (Settings (Station View)) 6.6. E-mail Settings Configure this section when e-mail notification of station operation is required. When configuring this section, also configure "2.2. DNS" ➤ P.209. 6.6.1. Server Settings  SMTP Server ♠ Description Set the SMTP server. When choosing IPv4 address, enter IP address or the host name.
Page 262 System Settings (Settings (Station View)) 6.6.2. Authentication Settings  SMTP Authentication ♠ Description Enable SMTP authentication. Settings • OFF • ON Default values  Mode ♠ Description Select the SMTP authentication mode. Settings • LOGIN • CRAM-MD5 Default values LOGIN ...
Page 263 System Settings (Settings (Station View)) 6.6.3. E-mail Addresses  Destination 1 ♠ Description Set the e-mail address. Settings 1-64 alphanumeric characters Default values  Destination 2 ♠ Description Set the e-mail address. Settings 1-64 alphanumeric characters Default values  Destination 3 ♠ Description Set the e-mail address.
Page 264 System Settings (Settings (Station View)) 6.6.4. E-mail Event Trigger Set the e-mail event trigger which initiates a message sending process. Configure the e-mail event trigger for each Destination Address.  Normal call Description An e-mail message will be sent when a normal call is made. Settings •...
Page 265 System Settings (Settings (Station View))  Urgent call Description An e-mail message will be sent when an urgent call is made. Settings • Enable • Disable Default values Disable  Door Release Activated (Master Station only) Description An e-mail message will be sent when the door is released. Settings •...
Page 266 System Settings (Settings (Station View))  Periodic Log Transmit Interval Description Set how often the log will be sent via e-mail. Settings Every 1-7 days Default values 1 day  Subject Text Description Set the subject text of e-mail message for each trigger. Settings 1-64 alphanumeric characters Default values...
Page 267: Cgi Integration
System Settings (Settings (Station View)) 6.7. CGI Integration CGI integration allows 3rd party hardware / software to control basic functionality of the IX devices. For the details of CGI functionality, contact the local Aiphone representative.  CGI Functionality Description Enable CGI functionality.
Page 268 System Settings (Settings (Station View)) 6.8.1. SIF Communication Settings (sif.ini) Description Upload/Download SIF communication settings. Upload:Click , select a file, and click Download:Click to save the file. Settings Default values 6.8.2. SIF Parameter Settings (sif_conf.ini) Description Upload/Download SIF parameter settings. Upload:Click , select a file, and click Download:Click...
Page 269: Transfer Schedule
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 7. Transfer Schedule 7.1. Absent Transfer Settings (Master Station only) Configure the settings for absent transfer. Absent transfer: A call can be automatically transferred to another station when absent.  Absent Transfer Description Enable absent transfer feature.
Page 270: Delay Transfer Settings (Master Station Only)
System Settings (Settings (Station View)) 7.2. Delay Transfer Settings (Master Station only) Configure the settings for delay transfer. Delay transfer: A call can be automatically transferred to another station after a certain period of time (delay time) elapses.  Delay Transfer Description Enable delay transfer feature.
Page 271: Transfer Schedule Settings (Master Station Only)
System Settings (Settings (Station View)) 7.3. Transfer Schedule Settings (Master Station only) Configure the settings for transfer schedule. Transfer schedule: A call can be automatically transferred to another station when a call comes in during the time period set up in the weekly schedule. ...
Page 272 System Settings (Settings (Station View)) 7.3.1. Weekly Schedule  From Sunday through Saturday Description Set the schedule for transfer schedule feature. A call is transferred when placed during this time. Settings Each day of the week 00:00-23:59 * Depending on how the time is chosen, the time period may cover two days of the week.
Page 273: Station Hardware Settings
System Settings (Settings (Station View)) System Settings (Settings (Station View)) 8. Station Hardware Settings 8.1. Speed Dial Button Settings (Master Station only) 8.1.1. Destination Assignment Configure the settings for Speed Dial buttons of Master Station.  Mode Selection Description Select the calling mode to be assigned to each Speed Dial button. Settings •...
Page 274: Privacy Setting (Master Station Only)
System Settings (Settings (Station View))  Priority Description Select the Priority to be assigned to each Speed Dial button. Settings • Normal  • Priority (When selecting "Group page" or "All Page" in " Mode Selection," this option cannot be selected.) •...
Page 275: Volume Settings
System Settings (Settings (Station View)) 8.3. Volume Settings 8.3.1. Volume Settings Configure the settings for Volume.  Handset Transmit Volume (Master Station only) Description Set the transmit volume of the handset for communication or paging. Settings 1 (Low) - 10 (High) Default values ...
Page 276 System Settings (Settings (Station View))  Transmit Volume (Door Station only) Description Set the audio volume for communication or monitoring. Settings 1 (Low) - 10 (High) Default values  Receive Volume (Door Station only) Description Set the receive volume for communication or paging. The volume for ringback tone will be changed as well.
Page 277: Communication Settings
System Settings (Settings (Station View)) 8.4. Communication Settings Configure the settings for a call.  Talk Timeout [sec] ♦♠ Description Set the talk timeout. Settings • Infinite (Door Station only): Communication continues until the communication is terminated. • 30-600 sec (by 1 sec) Default values ...
Page 278: Master Station Display Settings (Master Station Only)
System Settings (Settings (Station View)) 8.6. Master Station Display Settings (Master Station only) Configure the settings for Master Station display.  Brightness Description Set the brightness of the monitor. Settings 1 (Dark) - 10 (Bright) Default values  Time Format ♠ Description Select the time format for the display on the station.
Page 279: Camera Settings (Video Door Station Only)
System Settings (Settings (Station View)) 8.7. Camera settings (Video Door Station only) Configure the settings for Video Door Station camera. 8.7.1. Environmental Settings  Backlight Compensation Adjustment ♠ Description Enable the backlight compensation adjustment. When "ADJUST" button of Master Station is pressed during a call or monitoring, the setting will be changed.
Page 280 System Settings (Settings (Station View)) 8.7.2. Color Settings Caution Caution If these settings are changed while video is displayed, the changes will not be reflected until the video is accessed again.  Brightness ♦ Description Set the brightness of the picture. Settings 1 (Dark) to 100 (Bright) Default values...
Page 281 System Settings (Settings (Station View)) 8.7.3. LED Illumination Control  During Call / Communication ♠ Description Activate LED illumination during communication when the ambient lighting is dark. Settings • Enable • Disable Default values Enable  While Monitored ♠ Description Activate LED illumination while being monitored when the ambient lighting is dark.
Page 282: Maintenance
System Settings (Settings (Station View)) 9. Maintenance 9.1. Firmware Update Access our Web site "http://www.aiphone.net/" to download the latest version of the firmware. For how to download, refer to our Web site. Click , the "Firmware Update" window will be shown.
Page 283: Initialization
System Settings (Settings (Station View)) 4) Click Caution Caution  If power is turned off while updating the firmware, the station may malfunction.  The station will be inoperable while updating the firmware.  When the firmware is updated, the station will be automatically restarted. Point If updating fails, repeat the procedure.
Page 284: Settings File Management
System Settings (Settings (Station View)) 9.3. Settings File Management This feature downloads or uploads the setting data from or to a station. 9.3.1. Setting File Download Click , the "Setting File Download" window will be shown. How to store the Settings File 1) Check the station whose settings are to be stored.
Page 285 System Settings (Settings (Station View)) 4) Click • The downloaded files are stored at "SupportTool" > "SystemData" > "(System name chosen)" > "Setting_ForUser" as "Config-(Station Number)-(yyyy.mm.dd.hh.mm.ss).txt" for each station. 9.3.2. Setting File Upload Click , the "Setting File Upload" window will be shown. How to upload the Settings File 1) Check of the station whose settings file is to be uploaded in "Station List."...
Page 286 System Settings (Settings (Station View)) 3) Click • When clicking , the screen goes back to "Setting File Upload" without uploading the file. 4) Click • The result will be shown in "Status" in "Station List." Uploading: The Setting File is in the process of uploading. Success: Upload is completed.
Page 287 AIPHONE CO., LTD., NAGOYA, JAPAN Issue Date : Nov. 2014 FK2127 A P1114 SQ 56146...

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Aiphone IX-MV Setting Manual

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