Avaya 3641 Installation, Configuration And Administration page 140

Part D: Appendices
Message Description
Incompatible The switch is rejecting the software version
presented by the phone.
Initializing ... The Wireless IP Telephone is performing START
initialization.
Internal Err. # # The Wireless IP Telephone has detected a fault
from which it cannot recover.
OE – Error while writing the Flash (return
Wireless IP Telephone to factory).
OF – No functional code (contact Avaya
Technical Support).
Invalid Revision Gatekeeper rejected registration request from
the Wireless IP Telephone.
Invalid Usr/Pwd When WPA2-Enterprise or Cisco FSR is
selected, the handset failed to connect due to
incorrect device credentials or unavailability of
authentication server. If the error is because
of the incorrect device credentials then the
username or password doesn't match with
those configured on the authentication server.
Multiple GW Reg y...y – Gateway IP address.
yyy.yyy.yyy.yyy Wireless IP Telephone received responses from
multiple gateways; displays IP address of one
responding gateway.
Multiple AVPP Reg y...y – AVPP IP address.
yyy.yyy.yyy.yyy
Wireless IP Telephone received responses from
multiple AVPPs; displays IP address of one
responding AVPP.
Must Upgrade SW! Wireless IP Telephone software is incompatible
with hardware.
Net Busy x...x – AP MAC address.
xxxxxxxxxxxx Wireless IP Telephone cannot obtain sufficient
bandwidth to support a call; displays MAC of
failing AP.
No 802.11a Sub-bands 'a' radio selected but no sub-bands are
Enabled enabled
No 802.11 Sub-bands 'b/g' radio selected but no sub-bands are
Enabled enabled
No Answer Called party did not answer the Wireless IP
Telephone.
140 Avaya Voice Priority Processor, Avaya 3641/3645 Wireless IP Telephone, Handset Administration Tool
Action
If this condition persists, contact the Avaya
system administrator.
None. This is informational only.
Record the error code so it can be reported.
Turn the Wireless IP Telephone off then on
again.
If error persists, try registering a different
Wireless IP Telephone to this telephone port.
If error still persists, contact Avaya
Technical Support and report the error.
Verify the gatekeeper or PBX's configuration.
Ensure the gatekeeper and PBX will support
version 2 of the H.323 protocol.
Verify that the required credentials
{username, password} are created on the
authentication server and should match the
handset. This may also happen when the
authentication server is not reachable while
doing the EAP authentication. Make sure the
authentication server is active and
reachable from the WLAN access
points/controller at all times.
Check each NetLink Telephony Gateway for
the Wireless IP Telephone's MAC address on
the Telephone Line Configuration screen.
Delete any duplicate entries, leaving only
one entry on the correct Telephone Gateway
and port for this Wireless IP Telephone.
This can happen if the Wireless IP Telephone
has been re-configured to use a different
AVPP and then powered-up before the
previous server has had time to determine
that the Wireless IP Telephone is no longer
connected to it. The problem should go
away after about 30 seconds.
Download new software from the Avaya site
per Software Maintenance.
Try the call again later.
Configure 'a' radio sub-bands from
Admin menus
Configure 'b/g' radio sub-bands from
Admin menus
No action. Not an error.