Network Fax Error Code Table; Transmission System Error Code - Konica Minolta bizhub C203 Operation Manual

13
13.4.3

Network fax error code table

When any trouble occurs during network fax transmission, this machine displays an error screen with an error
code in the "Nxx" format. Refer to the following table for corrective action.

Transmission System Error Code

Code
N10
N11
N12
N13
N14
N15
N16
N17
N18
N20
N21
N22
N25
13-10
Type Error contents
Connection error Connection error in
recipient's ma-
chine
Connection error Connection with
the Recipient's ma-
chine rejected
Connection error Telephone line dis-
connection
Connection error No network re-
sponse
Protocol error Mail distribution er-
ror
Protocol error Recipient's ma-
chine connection
reset
Protocol error One's own network
is busy
Protocol error Communication
time out
Other errors Other errors
Memory error Memory overflow
HDD error HDD error
Conversion error Conversion error
Memory overflow Memory overflow
Fax/Scan function troubleshooting
Redial ON or OFF Remedy
OFF • Check the status of the re-
cipient's machine.
• Check the network settings
of this machine.
• Check with the network ad-
ministrator that the network
is operating normally.
OFF The reception was rejected.
Check the status of the recipi-
ent's machine.
ON Check whether a network error
exists, such as an unplugged
cable.
OFF • Check the status of the re-
cipient's machine.
• Check the network settings
of this machine.
• Check with the network ad-
ministrator that the network
is operating normally.
OFF Check the recipient's status and
then try sending the fax again.
ON Check the recipient's status and
then try sending the fax again.
ON Check the recipient's status and
then try sending the fax again.
OFF Check the recipient's status and
then try sending the fax again.
OFF • Check whether each setting
is correct.
• Check whether a network
error exists, such as an un-
plugged cable.
• Switch the main power sup-
ply OFF/ON, and then try
sending the fax again.
OFF Memory is full.
• Check that there are no oth-
er jobs being processed.
• Decrease the number of
pages to be set, reduce the
scanning resolution, and try
sending the fax again.
OFF HDD is full.
• Delete unwanted files.
• Decrease the number of
pages to be set, reduce the
scanning resolution, and try
sending the fax again.
OFF Switch the main power supply
OFF/ON, and then try sending
the fax again.
OFF Memory is full.
• Check that there are no oth-
er jobs being processed.
• Decrease the number of
pages to be set, reduce the
scanning resolution, and try
sending the fax again.
bizhub C353/C253/C203 (FE2)