Network Fax Error Code; Transmission System Error Code - Konica Minolta bizhub C654 User Manual

7.2

Network fax error code

7.2 Network fax error code

Transmission system error code

If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and
error codes will be displayed in Nxx format. Take corrective actions by referring to the table below.
Code
N00
N01
N03
N04
N06
N10
N11
N12
N13
N14
N15
N16
N17
N18
bizhub C754/C654
Type Descrip-
tion
Connec- Address er-
tion error ror
Recipient Recipient
busy busy
Server Global error
LAN con- Connec-
nection tion timeout
Protocol Status
code error
Connec- Server con-
tion error nection er-
ror
Connec- Connec-
tion error tion refused
Connec- Line dis-
tion error connected
Connec- No net-
tion error work re-
sponse
Connec- Mail distri-
tion error bution error
Recipient Recipient
resetting connection
reset
Recipient Recipient
busy busy
LAN con- Connec-
nection tion timeout
Network er- Network er-
ror ror
Redial ON Corrective Actions
or OFF
OFF • Check to see if the destination is cor-
rect.
• Check the recipient's state and then re-
send the fax.
ON • Check the state of the recipient.
• Retry sending after a while.
OFF • Check the recipient's state and then re-
send the fax.
OFF • Check to see if the destination is cor-
rect.
• Verify that the cables and cords are se-
curely connected and that there is no
network failure.
OFF • Check the recipient's state and then re-
send the fax.
OFF • Check the state of the recipient.
• Check the network settings for the ma-
chine.
• Ask the network administrator to ensure
that the network is running successfully.
OFF Reception refused. Check the state of the
recipient.
ON Verify that the cables and cords are secure-
ly connected and that there is no network
failure.
OFF • Check the state of the recipient.
• Check the network settings for the ma-
chine.
• Ask the network administrator to ensure
that the network is running successfully.
OFF Check the recipient's state and then resend
the fax.
ON Check the recipient's state and then resend
the fax.
ON Check the recipient's state and then resend
the fax.
OFF Check the recipient's state and then resend
the fax.
OFF • Check that the network fax settings are
correct.
• Verify that the cables and cords are se-
curely connected and that there is no
network failure.
• Turn the Main Power Switch off and
back on and then resend the fax.
For details on how to turn the Main Power
Switch off or on, refer to [User's Guide: In-
troduction].
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