Scan/Fax/Copy Symptoms - Lexmark MX610 Service Manual

Action
Step 7
Replace the ADF. See "ADF unit removal" on page
Did this fix the problem?
Step 8
Replace the controller board. See
page 239.
Did this fix the problem?

Scan/fax/copy symptoms

Symptom
ADF won't duplex (Duplex ADF only)
ADF skew
Multiple pages feed into ADF
Documents wont feed into ADF
Scanner makes buzzing noise on startup or during a scan.
Document feeds, but jams in ADF.
Black streaks on scans
Blank page
Black page
No dial tone
Machine dials a number but fails to make a connection with another
fax machine.
Incoming fax has blank spaces or poor quality.
Invalid fax partition, or fax partition too small.
Some words on an incoming fax are stretched.
Faxes fail to transmit.
Fax reception fails.
316.
"Controller board removal" on
Diagnostic information
141
Yes
The problem is solved. Go to step 8.
The problem is solved. Contact the next level
Action
See "ADF duplex service check" on page
See "ADF feed errors service check" on page
See "Flatbed home position service check" on
page 143.
See "ADF paper jam service check" on page
See "ADF streak service check" on page
See "Black or blank page copy service check" on
page 142.
See "Modem/fax card service check" on page
The other fax machine may be turned off. Ask the fax
recipient to check their machine.
•
The sending fax machine may be faulty.
•
The sending fax machine may have a dirty
document glass.
•
A noisy phone line can cause errors.
•
Check the MFP print quality by making a copy.
•
The print cartridge may be empty.
See "Format fax storage" on page
Enter Configuration menu >Format Fax Storage.
The sending fax machine had a temporary jam.
See "Fax transmission service check" on page
See "Fax reception service check" on page
7016
No
of support.
149.
148.
146.
146.
150.
189.
152.
151.