Jam Error Procedures - Xerox Phaser 6121MFP Service Manual

Error Messages and Codes

Jam Error Procedures

Check Tray 1 Paper
3-58
The leading edge of the media does not reach the registration sensor on time
after the Tray1 feed solenoid has been energized. This is a feed error at Tray 1.
Applicable Error Code
• Check Tray1 Paper
Load Paper
or remove top sheet.
Initial Actions
Follow the directions in "Initial Actions for Jam Errors" on page 3-56.
Procedure
Troubleshooting Reference Table
Applicable Parts
Registration Sensor, PL7.2.3
Tray 1 Pick-up Solenoid, PL6.0.19
Engine Control Board, PL13.0.20
Troubleshooting Procedure Table
Step Action and Questions
1
Check the media.
Is the paper damp or the
incorrect media for the printer?
2 Check the Engine Control Board
connectors P/J10 and P/J12.
Are the connectors seated
properly?
Wiring and Plug/Jack References
Board Locations (page 2-10)
Sensors and Switches (page 2-11)
Motors, Fans, and Solenoids
(page 2-12)
Imaging Wiring (page 10-15)
Map 1 - Engine Control Board
Plug/Jack Locator (page 10-5)
Yes No
Replace with Go to step 2.
paper that meets
the specifications
for the printer. If
the problem
persists, go to step
2.
Go to step 3. Reseat the
connectors. If the
problem persists,
go to step 3.
Phaser 6121MFP Service Manual