Xerox Phaser 6121MFP Service Manual page 201

Phaser 6121MFP Service Manual
Symptom
Some parts of the image are lost
during 2-up copying.
The printer resets or turns off
frequently.
The printer is making unusual
noises.
With 2-up on multiple copies, the
output is incorrect.
Booklet Left and Right Binding
output is incorrect.
General Troubleshooting
Cause Solution
When printing With 2-up copying,
envelopes, the scale the scale is
was specified and automatically
then 2-up copying adjusted. For 2-up
was set. copying on media
with a narrow printing
area, set 2-up copying
and then adjust the
scale if necessary.
The power cord is not Turn off the printer,
correctly plugged confirm that the
into the outlet. power cord is correctly
plugged into the
outlet, then turn on
the printer.
The printer is not Place the printer on a
level. flat, hard, level
surface.
The paper tray is not Remove the tray that
installed correctly. you are printing from
and reinsert it
completely into the
printer.
There is a foreign Turn off the printer
object stuck inside and remove the
the printer. object.
The Fuser or Duplex Remove each unit and
Unit are not installed reinstall correctly.
incorrectly.
Both the printer For 2-up copying on
driver and the multiple copies,
application have choose Collate only in
been set for collation. the printer driver's
Basic tab. Do not set
collation in the
application.
Both the printer For Booklet Left
driver and the Binding and Booklet
application have Right Binding, choose
been set for collation. Collate only in the
printer driver's Basic
tab. Do not set
collation in the
application.
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