Cleaning Card Procedure - Datamax M-Class Mark II Maintenance Manual

2.1.1.2

Cleaning Card Procedure

This procedure is recommended for printers using direct thermal media, or thermal transfer
media and a wax-based ribbon. Also use this procedure if symptoms continue after the
Cotton Swab Procedure (Section 2.1.1.1) has been tried.
1. Perform the Preliminary Cleaning Steps, as described in Section 2.1.1.
2. Place a Cleaning Card (part number 70-2013-01) under the printhead.
3. Lower and latch the Printhead Assembly. Disengage the Media Width Adjustment; see
Section 2.3.
4. Close the cover. Proceed according to printer type:
Display-Equipped Models –
•
Press and hold TEST for approximately four seconds. (As an alternate, CLEAN HEAD
NOW can be selected in the menu system.)
Non-Display Models –
•
Repeatedly press FEED until the Cleaning Card exits the printer.
5. Reinstall media (and ribbon, if necessary). Lock the Printhead Latch. If necessary,
perform a Media Width Adjustment, see Section 2.3. Close the cover. Run a few sample
labels and examine them. If streaking is still present, go to Section 2.1.1.3; otherwise,
this completes the procedure.
Adjustments and Maintenance
2-4