Datamax M-Class Mark II Maintenance Manual page 58

Printers
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Displayed Message
POSITION FAULT
PRINT ENGINE FAULT
RAM FAULT
REFLECTIVE MODE
CANNOT CALIBRATE
Troubleshooting
Fault Messages (continued)
Description
Calibration was
incomplete; power
was removed or a
reset occurred during
a fault; or, an update
was made to the
Application Version.
A print logic problem
has been detected.
A memory error has
been detected.
Consistently low sensor
readings have occurred.
3-16
Possible Solution(s)
Press FEED. If the fault does not
clear, calibrate the printer; see
Section 2.2.2.
Cycle power OFF and ON. If the
fault does not clear, replace the
Main Logic PCB; see Section 4.4.
Cycle power OFF and ON. If the
fault does not clear, replace the
Main Logic PCB; see Section 4.4.
Press any key to continue then try
the following:
1) Retry calibration, ensuring that
the media was inserted in the
sensor during the appropriate
step.
2) Ensure that the reflective mark is
made of carbon-based ink.
3) Clean the sensor (see Section
2.1.2) then retry calibration.
4) Try Advanced Entry Calibration;
see Section 2.2.2.3.

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