Fault Messages - Datamax M-Class Mark II Maintenance Manual

Printers
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Displayed Message
LOW VOLTAGE
RTC RAM FAILURE
TEMPERATURE PAUSE

3.3.2 Fault Messages

Fault Messages receive the highest display priority and, if multiples occur, messages will
cycle.
Note:
To return operation after a fault, correct the condition and then press FEED.
Displayed Message
24 V OUT OF TOLERANCE
ADC FAULT
Troubleshooting
Warning Messages (continued)
Description
+24 VDC has dipped
below threshold.
Permanent memory
save function failed.
High printhead
temperature has been
detected.
Fault Messages
Description
+24 VDC supply is not
within operating range.
An analog to digital
conversion has failed.
3-13
Possible Solution(s)
Possible low or fluctuating AC line
voltage; try moving the printer to
another circuit. Other causes can
include a faulty Power Supply PCB,
Main Logic PCB, or printhead.
If the condition persists, possible
faulty Main Logic PCB (see Section
4.4).
Wait. Allow the printhead to cool
before resuming operation. If the
condition persists, verify that
environmental conditions are within
specification for the printer.
Possible Solution(s)
Cycle power OFF and ON. If the
fault does not clear, adjust the +24
VDC supply voltage or replace the
Power Supply PCB; see Section 4.5.
WARNING! Use extreme
caution when measuring voltages.
Cycle power OFF and ON. If the
fault does not clear, replace the
Main Logic PCB; see Section 4.4.

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