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Call pickup is a convenient function which allows a user to pick up incoming call of other
extension by using his phone. For example, extension A is ringing, a user can pick up this
call by using another phone (e.g., extension B).
There are two operation modes for call pickup in practical use:
Group Call Pickup
There are three extension numbers 201, 202 and 203 for sales department; and there are two
extension numbers 204 and 205 for engineering department. When the extension 202 is
ringing, people (e.g., 201 and 203) in the same department can pick up the phone call by
pressing *1.
Direct Call Pickup
If people in engineering department want to pick up the incoming call of the extension 202,
they can simply press *1 with the extension number of phone ringing. For example, the one
with extension number 204 wants to pick up the incoming call of extension 202, he can
press*1202 to pick up the call.
VigorIPPBX 2820 Series User's Guide
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