Page 3 VigorIPPBX 2820 Series User’s Guide Version: 2.7 Based on Firmware Version: V3.5.9 Date: 10/12/2013...
Page 4: Copyright Information
Web registration is preferred. You can register your Vigor router via Owner http://www.draytek.com. Firmware & Tools Due to the continuous evolution of DrayTek technology, all routers will be regularly Updates upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents.
Page 5: European Community Declarations
Product: VigorIPPBX 2820 DrayTek Corp. declares that VigorIPPBX 2820 of routers are in compliance with the following essential requirements and other relevant provisions of R&TTE Directive 1999/5/EEC. The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive 2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
Page 6: Table Of Contents
Chapter 1: Introduction .....................1 1.1 Web Configuration Buttons Explanation ................. 1 1.2 LED Indicators and Connectors ....................2 1.2.1 For VigorIPPBX 2820 ....................... 3 1.2.2 For VigorIPPBX 2820n ..................... 5 1.3 Hardware Installation ......................7 1.3.1 Installing Vigor Router ...................... 7 1.3.2 ISDN Phone Adapter Installation..................
Page 7 4.2.16 How to Send a FAX via Virtual FAX in VigorIPPBX ........... 175 4.2.17 How to Configure and Use the Queuing Function in Hunt Group ......183 4.2.18 How to Set the Answering Machine for DrayTek Soft Phone........187 Chapter 5: Network Configuration ................189 5.1 WAN ............................
Page 8 5.1.1 Basics of Internet Protocol (IP) Network............... 189 5.1.2 Network Connection by 3G USB Modem ..............190 5.1.3 General Setup....................... 190 5.1.4 Internet Access ......................193 5.1.5 Multi-PVCs........................209 5.1.6 Load-Balance Policy ..................... 214 5.2 LAN ............................. 216 5.2.1 Basics of LAN ....................... 216 5.2.2 General Setup.......................
Page 9: Chapter 1: Introduction
VigorIPPBX 2820, an ADSL router with IPPBX feature, provides policy-based load-balance, fail-over and BOD (Bandwidth on Demand), also it integrates IP layer QoS, NAT session/bandwidth management to help users control works well with large bandwidth. By adopting hardware-based VPN platform and hardware encryption of AES/DES/3DS, the router increases the performance of VPN greatly, and offers several protocols (such as IPSec/PPTP/L2TP) with up to 32 VPN tunnels.
Page 10: Led Indicators And Connectors
Before you use the Vigor router, please get acquainted with the LED indicators and connectors first. The displays of LED indicators and connectors for the routers are different slightly. The following sections will introduce them respectively. If the model of router you have does not support ISDN and/or VoIP function, simply ignore the relational description.
Page 11: For Vigorippbx 2820
Status Explanation ACT (Activity) Blinking The router is powered on and running normally. The router is powered off. A USB device is connected and active. Blinking The data is transmitting. The profile of CSM (Content Security Management) for IM/P2P application is enabled from Firewall >> General Setup.
Page 12 Left LED The port is connected. LAN 2/3/4 (Green) The port is disconnected. Blinking The data is transmitting. Right LED The port is connected with 100Mbps. (Green) The port is connected with 10Mbps. Left LED The port is connected. WAN 2 (Green) The port is disconnected.
Page 13: For Vigorippbx 2820N
Status Explanation ACT (Activity) Blinking The router is powered on and running normally. The router is powered off. A USB device is connected and active. Blinking The data is transmitting. The profile of CSM (Content Security Management) for IM/P2P application is enabled from Firewall >> General Setup.
Page 14 It will be off if there is nothing connected. Left LED The port is connected. LAN 1(Giga) (Green) The port is disconnected. Blinking The data is transmitting. Right LED The port is connected with 1000Mbps. (Green) The port is connected with 10/100Mbps. Left LED The port is connected.
Page 15: Hardware Installation
Before starting to configure the router, you have to connect your devices correctly. Connect the ADSL interface to the external ADSL splitter with an ADSL line cable. Also, connect Line interface to an external ADSL splitter. For second WAN, connect the cable Modem/DSL Modem/Media Converter to WAN2 port of router with Ethernet cable (RJ-45).
Page 16: Isdn Phone Adapter Installation
Caution: Each of the Phone ports can be connected to an analog phone only. Do not connect the phone ports to the telephone wall jack. Such connection might damage your router. ISDN1/2 port is configurable as NT or TE mode. When the user configures ISDN port as NT mode in IP PBX>>PBX System>>Phone Settings, the orange LED will light on to indicate ISDN-NT is selected.
Page 17: Printer Installation
You can install a printer onto the router for sharing printing. All the PCs connected this router can print documents via the router. The example provided here is made based on Windows XP/2000. For Windows 98/SE, please visit www.draytek.com. Before using it, please follow the steps below to configure settings for connected computers (or wireless clients).
Page 18 Open File>>Add a New Computer. A welcome dialog will appear. Please click Next. Click Local printer attached to this computer and click Next. In this dialog, choose Create a new port Type of port and use the drop down list to select Standard TCP/IP Port.
Page 19 In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next. Click Standard and choose Generic Network Card. Then, in the following dialog, click Finish. VigorIPPBX 2820 Series User’s Guide...
Page 20 Now, your system will ask you to choose right name of the printer that you installed onto the router. Such step can make correct driver loaded onto your PC. When you finish the selection, click Next. 10. For the final stage, you need to go back to Control Panel >> Printers and edit the property of the new printer you have added.
Page 21: Web User Interface
Note 1: Some printers with the fax/scanning or other additional functions are not supported. If you do not know whether your printer is supported or not, please visit www.draytek.com to find out the printer list. Open Support >>FAQ; find out the link of Printer Server and click it;...
Page 22 Open a web browser on your PC and type http://192.168.1.1. A pop-up window will open to ask for username and password. Please type “admin” as the username and leave blank for the password on the window. Next click OK for next screen. Now, the Main Screen will pop up.
Page 23 Now, the password has been changed. Next time, use the new password to access the Web Configurator for this router. VigorIPPBX 2820 Series User’s Guide...
Page 24: Online Status
The online status shows the system status, WAN status, ADSL Information and other status related to this router within one page. If you select PPPoE/PPPoA as the protocol, you will find out a link of Dial PPPoE or Drop PPPoE in the Online Status web page. Online status for PPPoE (WAN2) Online status for PPTP (for WAN2) VigorIPPBX 2820 Series User’s Guide...
Page 25 Online status for Static IP (for WAN1) Online status for DHCP (WAN1) VigorIPPBX 2820 Series User’s Guide...
Page 26 Online status for ISDN enabled Detailed explanation is shown below: Item Description Primary DNS Displays the IP address of the primary DNS. Displays the IP address of the secondary DNS. Secondary DNS LAN Status Displays the IP address of the LAN interface. IP Address TX Packets Displays the total transmitted packets at the LAN interface.
Page 27: Saving Configuration
RX Rate Displays the speed of received octets at the WAN interface. ISDN Status Channel Active Conn. Displays the active connection status for each channel. Displays the total transmitted packets at the ISDN interface. TX Pkts TX Rate Displays the speed of transmitted octets at the ISDN interface.
Page 28 This page is left blank. VigorIPPBX 2820 Series User’s Guide...
Page 29: Chapter 2: Wizards For Easy Configuration
This chapter explains how to adjust basic settings for accessing Internet successfully, and how to configure IPPBX settings via IPPBX wizard. Note that only the administrator can change the router configuration. If your router can be under an environment with high speed NAT, the configuration provide here can help you to deploy and use the router quickly.
Page 30: Pppoe/Pppoa
In this section, WAN1 is selected as an example. On the next page as shown below, please select the appropriate Internet access type according to the information from your ISP. For example, you should select PPPoE mode if the ISP provides you PPPoE interface. Then click Next for next step. In the Quick Start Wizard, you can configure the router to access the Internet with different protocol/modes such as PPPoE/PPPoA, 1483 Bridged IP or 1483 Routed IP.
Page 31 If your ISP provides you the PPPoE connection, please select PPPoE for this router. The following page will be shown: Available settings are explained as follows: Item Description User Name Assign a specific valid user name provided by the ISP. Assign a valid password provided by the ISP.
Page 32: 1483 Bridged Ip
Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown. Click 1483 Bridged IP as the protocol. Type in all the information that your ISP provides for this protocol. Click Next for viewing summary of such connection.
Page 33: 1483 Routed Ip
Click 1483 Routed IP as the protocol. Type in all the information that your ISP provides for this protocol. After finishing the settings in this page, click Next to see the following page. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown.
Page 34: Ippbx Wizard
IPPBX Wizard can guide the user to configure the required settings for this router within several steps. All the settings, also, can be configured by using IP PBX menu. However, the wizard is the most convenient and easy method for users. &...
Page 35 Available settings are explained as follows: Item Description Extension Group Name Type a name as a display for this extension group. Extension Group Number Type the number of extension for such group. Start Number of the Type the start extension number for such group. extension Group Number of extension in Type the total number of the extension for such group.
Page 36: Sip Trunk Setup
This page allows you to set profiles for six SIP outside lines at one time. Available settings are explained as follows: Item Description Profile Name Type a name for this profile for identifying. Domain/Realm Set the domain name or IP address of the SIP Registrar server.
Page 37: Office Hours Setup
When you finish the settings of profile name, domain/realm, proxy, account number/name, password and trunk number fields, please click OK to save them. The new added profile will be displayed on the screen. You can set 6 profiles for using in different conditions. Then click Next to access into next web page.
Page 38 When you finish the settings, click Finish to save the settings and exit the wizard. VigorIPPBX 2820 Series User’s Guide...
Page 39: Chapter 3: Ip Pbx And Isdn Configuration
IP PBX（IP -Private Branch eXchange）is a private telephone network used within an enterprise. Users of the PBX can share a certain number of outside lines for making telephone calls external to the PBX. IP PBX integrates the benefits of VoIP and transfers the message from IP phone into the data that can be accepted by traditional PBX through IP network.
Page 40 Ext. – Display the extension number of such profile. Name – Display the name of such extension profile. Email Address – Display the email address for receiving the receive voice mail message. Outgoing Call – Display the interface that the outgoing call used.
Page 41 Allow Remote If Disable registration from WAN in IP PBX >> PBX Registration from System >> SIP Proxy Setting page is unchecked, there are two options offered here (WAN / VPN) for extension registration. For getting the highest network security, please check VPN only.
Page 42 MWI (Message Waiting There are two types of MWI for users to choose. Please Indication) click the one according to the real application. Notify User who Subscribed - The user needs to send out SUBSCRIBE message first. When IPPBX detects new voice message from some extension number or the condition of the voice message is changed, it will transfer “NOTIFY”...
Page 43 Not on-line – When this extension number is not online, the incoming phone call will be processed by leaving voice mail, forwarding to certain extension or group, or forwarding to SIP Trunk. Please determine the way you want to process. Forward To SIP Trunk If you choose Forward To SIP Trunk as the Answer Mode setting, you have to specify one of the SIP Trunk...
Page 44: Trunks For Ip Pbx
After finishing all the settings here, please click OK to save the configuration. There are six SIP outside lines and one ISDN line provided by this IP PBX device. Users can set them respectively from SIP Trunk and ISDN Trunk. Click IP PBX>>Trunks to open the following page: DID (Direct Inward Dialing) is a service provided by SIP providers.
Page 45: Sip Trunk
router owns these sub-accounts at the same time. That is, people can dial main SIP accounts or sub-accounts via VigorIPPBX 2820. This page allows you to set profiles for 6 SIP outside lines (main account) at one time with 50 alias names (sub account). Available settings are explained as follows: Item Description...
Page 46 Please click any number under Index to set detailed configuration. Available settings are explained as follows: Item Description Profile Active Click Enable to enable such trunk profile. Profile Name Assign a name for this profile for identifying. You can type similar name with the domain.
Page 47 SIP Local Port Set the port number for receiving SIP message for building a session. The default value is 5070. Your peer must set the same value in his/her Registrar. Domain/Realm Set the domain name or IP address of the SIP Registrar server.
Page 48 After choosing the answer mode, you have to specify the right extension, group, or Virtual Fax from the drop down list next to the answer mode selection. Time budget (per day) Check the box to enable time budget function and configure the time value.
Page 49 Click the Alias List link to access into the configuration page as shown below. Available settings are explained as follows: Item Description Index Click the number link for each profile. Profile Name Display the alias name for such sub account. Number Display the phone number of such account.
Page 50 Available settings are explained as follows: Item Description Active Click Enable to activate this entry. Or, click Disable to inactive this entry. Alias Name Type a name for such account. Alias Number Type a number for such account. The caller ID (with name or number) will be displayed on Labeling on caller ID the phone panel of the other side.
Page 51: Isdn Trunk
forward it to any Extension or Group directly. After choosing the answer mode, you have to specify the right extension, group, or Virtual Fax from the drop down list next to the answer mode selection. After finishing all the settings here, please click OK to save the configuration. This page allows you to set profile for ISDN outside line.
Page 52 please go to IPPBX>PBX System> Phone Setting page to change the port type. Answer Mode Office hours - Set the answering mode for such outside line in office time. You can specify it with Auto Attendant (AA), or forward it to any Extension or Group directly. Non-Office hours –Set the answering mode for such outside line in non-office time.
Page 53: Pstn Trunk
This page allows you to set profile for PSTN line. Available settings are explained as follows: Item Description Trunk Number Type the PSTN Trunk number in this field. When an extension wants to access the PSTN trunk, it needs to dial the trunk number, just like you dial 0 to access trunk line in normal PBX system.
Page 54: Custom Trunk
PIN Code Off-Net - If a user needs to do off-net (from VoIP to PSTN) call, he has to input the PIN code number to do the authentication for checking if the call is off-net or not. Select Enable and type the number as a Pin Code. On-Net - If a user needs to do on-net (from PSTN to VoIP) call, he has to input the PIN code number to do the authentication for checking if the call is on-net or not.
Page 55 Item Description Index Click the number link for each account. Extension /Trunk Display the extension number or the trunk number. Number Status Display if such account is enabled or disabled. Display the IP address of the account. You can set 8 profiles. Click the number under Index to set detailed configuration. Available settings are explained as follows: Item Description...
Page 56 After finishing all the settings here, please click OK to save the configuration. VigorIPPBX 2820 Series User’s Guide...
Page 57: Dial Plan For Ip Pbx
For the convenience of user, this page allows users to edit prefix number for the SIP account with adding number, stripping number or replacing number. It is used to help user having a quick and easy way to dial out through VoIP interface. Available settings are explained as follows: Item Description...
Page 58 for the prefix number is set with 886. Replace - When you choose this mode, the OP number will be replaced by the prefix number for calling out through the specific VoIP interface. Take the above picture (Prefix Table Setup web page) as an example, the prefix number of 03 will be replaced by 8863.
Page 59 Backup Trunk It will be triggered when the original trunk is not registered or receives failed response. Click this button to move the selected item to the upper Move Up /Move Down place/ lower place. After finishing all the settings here, please click OK to save the configuration. VigorIPPBX 2820 Series User’s Guide...
Page 60: Speed Dial
In this section, you can set your VoIP contacts in the “phonebook”. It can help you to make calls quickly and easily by using Speed Dial Number. There are total 20 index entries in the phonebook for you to store all your friends and family members’ phone numbers. Available settings are explained as follows: Item Description...
Page 61: Call Barring
Call barring is used to block phone calls coming from the one that is not welcomed. Click any index number to display the dial plan setup page. Available settings are explained as follows: Item Description Enable Click this to enable this entry. Determine the direction for the phone call, IN –...
Page 62 Apply To Call barring is available when OUT is selected as the Call Direction. It can be applied to specific extension number (set in IP PBX >>Extension) or group (IP PBX>>PBX System>>Hunt Group) respectively or applied to all of extensions/groups completely. Barring Type Determine the type of the VoIP phone call, URI/URL or number.
Page 63: Pbx System For Ip Pbx
This page allows you to set relational (advanced) settings for PBX To make the IP phone to be registered in IP PBX device successfully, it is necessary for the users to configure settings in this page. Available settings are explained as follows: VigorIPPBX 2820 Series User’s Guide...
Page 64 Item Description SIP Local Port Set a port number as SIP local port. The default setting is 5060. SIP Proxy Realm Type SIP service domain name. In full SIP URI, such is the part after @ symbol. RTP Local Port Start/ If your VoIP service provider gave you such information, RTP Local Port End please type the port number for RTP traffic.
Page 65: Pbx Service Number
This page is to provide a central page to display all IPPBX provided services and the numbers to use these services. Available settings are explained as follows: Item Description Parking Server Number This number is used to communicate with the parking server and invoke the parking function.
Page 66 check your voice mail, you can dial back to IPPBX and enter this number to check your voice mail. Auto Attendant number When you setup a customer trunk device, it can use its (for Custom trunk usage) hot-line function to call the number specified here to access into IPPBX’s AA sub-system when the device receives an incoming call.
Page 67: Hunt Group
This page allows you to make several extension numbers under certain group. Thus, when a phone call incomes, all the extension numbers under such group will ring. Available settings are explained as follows: Item Description Index You can set 10 groups for using in different conditions. Simply click the number under Index to specify detailed information.
Page 68 Available settings are explained as follows: Item Description Hunt Group Name Type suitable name for such group. Hunt Group Extension Type extension number for such group. Labeling on caller ID The caller ID (with name or extension number) will be displayed on the phone panel of the other side.
Page 69 Sequentially - Choose such rule can make all the phones in the groups ring one by one while receiving incoming calls. Randomly - Choose such rule can make all the phones in the groups ring randomly while receiving incoming calls. Set the timeout for such group.
Page 70 Add>> Click this button to move the selected item in Available area to Chosen area. Add All Click this button to move all of the items in Available area to Chosen area. Remove<< Click this button to move the selected item in Chosen area to Available area.
Page 71: Voice Mail /Virtual Fax Configuration
This page allows users to set actions for voices mails and configure settings of virtual FAX. * Before using the FAX feature, please make sure the USB disk has been connected to USB port of VigorIPPBX already. Let the USB disk formatted in FAT32. After connecting the USB disk, open Advanced >>...
Page 72 Available settings are explained as follows: Item Description Voice Mail Configuration Extension for checking messages - The number specified here is used for the user to listen personal voice mail from IP PBX device. Voice mail remote access number –Type an access number for authentication.
Page 73 want to check your voicemail, you can: 1. Dial to IP PBX trunk. Then AA will answer your code. 2. Enter this number (889). 3. The system asks you to input your extension number (100). 4. The system asks you to input your voice mail PIN code. Save voice message to USB disk –...
Page 74 VigorIPPBX will delete the file of the FAX stored in USB disk after forwarding it. Email Server Setup SMTP Server - Type IP address or domain name for the server specified for receiving voice messages. SMTP Port - Type the port number for the server. The default value is 25.
Page 75: Incoming Fax Rules
This page allows you to set rules for the incoming FAX distributed to specific email address according to the Caller ID number configured here. Available settings are explained as follows: Item Description Enable Check the box to enable the entry. From Trunk Select incoming FAX from which trunk line.
Page 76 Enable – The IPPBX router will send a fax copy to 誰? Send backup When enable, the system will send a backup copy to the owner of the Virtual FAX extension number. After finishing all the settings here, please click OK to save the configuration. VigorIPPBX 2820 Series User’s Guide...
Page 77: Office Hours
You can set ten groups of office hours including starting point, ending point on duty day(s). Available settings are explained as follows: Item Description Use the drop down menu to choose the time as the starting Office Hour Start point. Office Hour End Use the drop down menu to choose the time as the ending point.
Page 78: Auto Attendant Wizard
Month 1. It means January 2,4,6 & 7 will apply the office hour settings configured in this page. After finishing all the settings here, please click OK to save the configuration. This page describes the whole flowchart of auto attendant. Follow the indication of the arrows on the page and choose suitable prompts one by one and adopts the action you want.
Page 79 configure the auto attendant profile.  Choose one of the greeting prompts and determines the Step repeating times for the prompts.  The IPPBX system will answer the incoming call based on Step the action listed below.  - 1 – Specify the prompt to notify the caller if he/she inputs wrong key.
Page 80: Auto Attendant Setting
 After finished the step 2, the system will process the Step incoming call based on the selection specified on Overflow Rule.  Ring Extension - Only the extension number selected here will ring.  Ring Hunt Group – Only the extension number within the Hunt Group will ring.
Page 81: Prompt Maintenance
The IP PBX system provides several audio files for users to choose for playing. Moreover, users can upload other audio files from USB storage or hard disk or others to make the IP PBX system playing. Users can record audio files and upload to router or download to PC. However, the file format of the audio file must follow the rule stated on the web page.
Page 82 Available settings are explained as follows: Item Description Download System Prompt G711 - The audio file can be saved with IVR file format or WAV file format. In general, it will be saved in the router’s memory after you record it. To back up the audio file(s) (saved in FLASH of the router) to your computer, please choose the one you want from the drop-down menu and click Back Up.
Page 83 This page allows the user to upload the G.711 prompt file. Later, the system will create G.729 file automatically. Download is for backup purpose, or download from this machine then upload to other machine later. Available settings are explained as follows: Item Description Download...
Page 84 the router after finishing firmware update. Click the Browse button to browse and choose other audio files. Click the Restore button to save the file to the router. Next time, the audio file will be played in IP PBX system. VigorIPPBX 2820 Series User’s Guide...
Page 85: Customer Survey
When the VigorIPPBX system is operated in a support center; in order to collect customer satisfaction of the service, you can enable the customer survey system. The system will ask the customer to input a digit (from 1~9) to represent the satisfy degree of this call. Available settings are explained as follows: Item Description...
Page 86: Phone Setting
This page allows user to set phone settings. Available settings are explained as follows: Item Description Phone List Port – There are four phone ports provided here for you to configure. Index 1 and Index 4 are fixed and two (Index 2 &...
Page 87 Index. Default SIP Account – “draytel_1” is the default SIP account. You can click the number below the Index field to change SIP account for each phone port. DTMF Relay – Display DTMF mode that configured in the advanced settings page of Phone Index. Symmetric RTP –...
Page 88 Click the number link of Phone port, you can access into the following page for configuring Phone settings. Below is the sample page for Phone port. Available settings are explained as follows: Item Description Call Feature Hotline - Check the box to enable it. Type in the SIP URL in the field for dialing automatically when you pick up the phone set.
Page 89 Single Codec – If the box is checked, only the selected Codec will be applied. Packet Size - The amount of data contained in a single packet. The default value is 20 ms, which means the data packet will contain 20 ms voice information. Voice Active Detector - This function can detect if the voice on both sides is active or not.
Page 90 Available settings are explained as follows: Item Description Tone Settings Region - Select the proper region which you are located. The common settings of Caller ID Type, Dial tone, Ringing tone, Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, congestion tone by yourself for VoIP phone.
Page 91 frequency of the ring tone. It is recommended for you to use the default setting. Call Waiting Tone Power Level - This setting is used to adjust the loudness of the call waiting tone. The smaller the number is, the louder the tone is. It is recommended for you to use the default setting.
Page 92 Click the number link of Index 2 or Index 3 (ISDN1-S0 or ISDN2-S0), you can access into the following page for configuring Phone settings. Available settings are explained as follows: Item Description Call Feature Hotline - Check the box to enable it. Type in the SIP URL in the field for dialing automatically when you pick up the phone set.
Page 93 Packet Size - The amount of data contained in a single packet. The default value is 20 ms, which means the data packet will contain 20 ms voice information. Voice Active Detector - This function can detect if the voice on both sides is active or not. If not, the router will do something to save the bandwidth for other using.
Page 94 Item Description Tone Settings Region - Select the proper region which you are located. The common settings of Dial tone, Ringing tone, Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, congestion tone by yourself for VoIP phone.
Page 95 Payload Type (rfc2833) - Choose a number from 96 to 127, the default value was 101. This setting is available for the OutBand (RFC2833) mode. MSN Alias This is ISDN MSN number, please refer ISDN setting. After finishing all the settings here, please click OK to save the configuration. The vigor router allows users to switch the function of ISDN1/ISDN2 port between TE or S0 mode.
Page 96 If your upstream speed is only 64Kbps, do not use G.711 codec. It is better for you to have at least 256Kbps upstream if you would like to use G.711. Single Codec – If the box is checked, only the selected Codec will be applied.
Page 97 Available settings are explained as follows: Item Description Tone Settings Region- Select the proper region which you are located. The common settings of Dial tone, Ringing tone, Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, and congestion tone by yourself for VoIP phone.
Page 98 tone according to the digital form it receive. This function is very useful when the network traffic congestion occurs and it still can remain the accuracy of DTMF tone. SIP INFO: Choose this one then the Vigor will capture the DTMF tone and transfer it into SIP form.
Page 99 T.38 Fax Function - Check the box to enable T.38 fax function. Error Correction Mode – choose a mode for error correction. Codecs Prefer Codec - Select one of five codecs as the default for your VoIP calls. The codec used for each call will be negotiated with the peer party before each session, and so may not be your default choice.
Page 100 Available settings are explained as follows: Item Description Tone Settings Region- Select the proper region which you are located. The common settings of Dial tone, Ringing tone, Busy tone and Congestion tone will be shown automatically on the page. If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, and congestion tone by yourself for VoIP phone.
Page 101 to use the default setting. DTMF DTMF mode – There are four selections provided here: InBand: Choose this one then the Vigor will send the DTMF tone as audio directly when you press the keypad on the phone. OutBand: Choose this one then the Vigor will capture the keypad number you pressed and transform it to digital form then send to the other side;...
Page 102 There are two ISDN physical connectors for connecting to ISDN phones. However, if these two ISDN connectors are configured with ISDN-TE port from the web page, LAN users can connect to four ISDN phones at one time through ISDN PBX system. Follow the steps below to configure the phone ports with features of ISDN-TE.
Page 103: Sip Trunk And Extension Configuration Backup
When you finished the configuration, four ISDN lines are ready for the user to communicate with others. This page allows you to backup or restore SIP Trunk and Extension Configuration to the host and restore them to the router if required. Follow the steps below to backup your configuration.
Page 104: Pbx Status
This page displays call records of IP PBX such as failed call, successful call, no-answer call, date of the call and the duration of each call, and so on. Such records can be exported as a file (with file format .csv) and stored in the host. Simply click Export.
Page 105: Fax Detail Records
This page displays fax records of IP PBX such as date of the fax and the duration of each fax and so on. Such records can be exported as a file (with file format .csv) and stored in the host. Simply click Export.
Page 106 Data call function is supported only when ISDN2 port is configured as ISDN-TE mode. In normal case, the ISDN2 port is configured as ISDN-TE mode in default. If it is configured as ISDN-S0 mode, the data call function will not be supported and Dialing to a Single ISP, Dialing to Dual ISPs and Call Control functions will not be available.
Page 107 protocol as: Point-to-Point - Configure ISDN port to use static TEI (Terminal Endpoint Identifier). Point-to-Multipoint - Configure ISDN port to use Dynamic TEI. Own Number - Enter your ISDN number. Every outgoing call will carry the number to the receiver. Blocked MSN Numbers for the router - Enter the specified MSN number into the fields to prevent the router from dialing the specific MSN number.
Page 108 Auto Attendant - The incoming call would be picked by router automatically. You could hear IVR voice to remind you to dial extension number you want to reach. Choose the prompt settings from the menu # drop down list on the right side.
Page 109 Below shows an example of MSN number usage: Refer to the following explanation: If you setup "MSN numbers for the router" as the above figure, it means the Vigor router only accepts MSN numbers of 5972727 / 5972728 / 5972729. If someone dials to the router with 5972727, the call would be picked up automatically.
Page 110: Isdn Cf Diagnosis
This page displays the record of call forwarding. Select Dialing to a Single ISP if you access the Internet via a single ISP. Available settings are explained as follows: Item Description ISP Access Setup ISP Name - Enter your ISP name such as Seednet, Hinet and so on.
Page 111 schedules. Refer to section Applications>> Schedule for detailed configuration. PPP/MP Setup There are three link types provided here Link Type – for different purpose. Link Disable disables the ISDN dial-out function. Dialup 64Kbps allows you to use one ISDN B channel for Internet access. Dialup 128Kbps allows you to use both ISDN B channels for Internet access.
Page 112: Dialing To Dual Isps For Isdn
Select Dialing to Dual ISPs if you have more than one ISP. You will be able to dial to both ISPs at the same time. This is mainly for those ISPs that do not support Multiple-Link PPP (ML-PPP). In such cases, dialing to two ISPs can increase the bandwidth utilization of the ISDN channels to 128kbps data speed.
Page 113 disconnect after being idle for a preset amount of time. The default is 180 seconds. If you set the time to 0, the ISDN connection to the ISP will always remain on. Primary ISP Setup ISP Name - Enter your ISP name. Dial Number -Enter the ISDN access number provided by your ISP.
Page 114: Call Control For Isdn
Some applications require that the router be remotely activated, or be able to dial up to the ISP via the ISDN interface. Vigor routers provide this feature by allowing user to make a phone call to the router and then ask it to dial up to the ISP. Accordingly, a teleworker can access the remote network to retrieve resources.
Page 115 Disable, Dialup 64Kbps, Dialup 128Kbps, Dialup BOD. PPP Authentication - It specifies the PPP authentication method for PPP/MP connections. Normally you can set it to PAP/CHAP for better compatibility. TCP Header Compression - VJ Compression: It is used for TCP/IP protocol header compression. Normally it is set to Yes to improve bandwidth utilization.
Page 116: Chapter 4: Applications And Tutorials
This chapter shows several scenarios for your reference to configure IP PBX for different purposes.  The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. ...
Page 117: The Ip Registration From Remote Site (Through Wan Connection)
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 118: The Integration Ip Registration With Sip Server
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 119: The Integration Voip Communications Via Sip Server
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 120: The Integration With Pstn Telephony
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 121: The Added Isdn Telephony
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 122: The Integrated Isdn Line
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 123: The 4 B Channels Of Two Isdn Lines
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 124: The Integration Of Isdn Pbx With One Isdn Line
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered On the VigorIPPBX 2820.
Page 125: The Integration Of Isdn Pbx With One Isdn Line-2
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (201, 202, and 203) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 126: The Deployment Of Isdn Pbx And Pstn Network
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820.
Page 127: The Integration Of Isdn Telephony And Pstn Network
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103.  The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on VigorIPPBX 2820.
Page 128: The Integration Of Isdn Telephony, Pstn Network And Voip Connection
 The establishment through DSL Internet.  Flexible second WAN for back-up.  IP-based telephones with ext. no. 101 & 102 are connected to LAN ports of the VigorSwitch. Analog telephones with ext. no. 701, 702 & 703 are connected to the VigorTalk ATA24 and are registered at the VigorIPPBX 2820.
Page 129: Tutorials
Assume a teleworker sometimes works at home and takes care of children. When working time, he would use Vigor router at home to connect to the server in the headquarter office downtown via either HTTPS or VPN to check email and access internal database. Meanwhile, children may chat on Skype in the restroom.
Page 130 Return to previous page. Enter the Name of Index Class 2 by clicking Edit link. In this index, the user will set reserved bandwidth for HTTPS. And click OK. Click Setup link for WAN1. Check Enable UDP Bandwidth Control on the bottom to prevent enormous UDP traffic of VoIP influent other application.
Page 131 If the worker has connected to the headquarter using host to host VPN tunnel, he may set up an index for it. Enter the Class Name of Index 3. In this index, he will set reserved bandwidth for 1 VPN tunnel. Click Edit to open the following window.
Page 132: Lan - Created By Using Nat
10. Then click Edit of Local Address to set a worker’s subnet address. Click Edit of Remote Address to set headquarter’s IP address. Leave other fields and click OK. – – An example of default setting and the corresponding deployment are shown below. The default Vigor router private IP address/Subnet Mask is 192.168.1.1/255.255.255.0.
Page 133 To use another DHCP server in the network rather than the built-in one of Vigor Router, you have to change the settings as show below. You can just set the settings wrapped inside the red rectangles to fit the request of NAT usage.
Page 134: How To Achieve Did (Direct Inward Dialing) With Sip Alias
SIP Alias is an alternative address for your main SIP Address. Normally, when you have a user account for one ITSP, you have one SIP address provided by the ITSP. However, with SIP alias, you can own multiple SIP addresses over one user account. When you register with a regular user account, alias are registered as well as the main SIP address.
Page 135 Follow the steps below to setup SIP Alias and achieve DID. Create a SIP Alias. First of all, make sure your VoIP Service Provider supports SIP Alias. For example, iptel.org provides such service. When you register an SIP account 866668@iptel.org on iptel.org, you will be provided with a sip alias 3400017904@iptel.org as well.
Page 136 Setup SIP Alias on VigorIPPBX 2820. Open the IP PBX>>SIP Trunk List page and click on Alias List to enter the SIP Alias setup page. Press one index and input the SIP Alias in the Alias Number fields. Select the associated SIP account from Alias of SIP Trunk, which was created in step 2.
Page 137 The configuration is completed. Make sure the extension number 101 is registered. Next, Benson can make a direct call to Jacky by calling 3400017904@iptel.org . VigorIPPBX 2820 Series User’s Guide...
Page 138: How To Use Call Parking
Call parking allows you to hold the call on a telephone set and pick it up at a different phone. Below shows a brief illustration for call parking application. Benson calls extension 222. Stephen picks IP Phone A up and tells Benson that he wants to park the call for transferring to another phone to continue the conversation.
Page 139 parking number is 22201” informs you of the new extension 22201. Next, you can dial the new extension to retrieve the call from a different phone. The new extension number may also be displayed on your IP phone. After you hang up the call, it is left on hold with the new extension and the caller will be listening to the music on hold.
Page 140: How To Set Up Vigorphone 350 With Vigorippbx2820 Series By Using Auto-Provisioning
DrayTek VigorIPPBX 2820/VigorIPPBX 2820n supports the function of auto-provisioning. VigorPhone 350 is also capable of auto-provisioning, it can get a configuration text file from the VigorIPPBX 2820 series. The configuration file contains SIP settings that the SIP devices can register with VigorIPPBX 2820 series.
Page 141 Click IPPBX Wizard to get the first screen as shown below. Type the extension group name, group number, start number, and number of extension fields. Click OK to save them. The new added group will be displayed on the screen. Then click Next to access into next web page.
Page 142 Click Next to access into office hours setup page. Please specify office hours including starting point and ending point on duty day(s).Then, click Finish to save the settings and exit the wizard. VigorIPPBX 2820 Series User’s Guide...
Page 143 After finishing the Wizard, please go to IPPBX>Extension to configure the Extension Number and the Password settings. Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively. The log-in request will be displayed on the screen of the phone. Please input the extension number.
Page 144 Next, input the password. Press OK. VigorPhone can automatically configure itself with settings coming from VigorIPPBX 2820. Successful message will be shown as below. Now, all the configurations have been done. 10. Now, the extension number has been registered by VigorPhone successfully. (See the number on the right side of the arrow.) VigorIPPBX 2820 Series User’s Guide...
Page 145: How To Configure Hunt Group
Hunt Group allows a caller to automatically find an available callee from among a group of extensions. You may assign some extensions to a Hunt Group. The incoming call will search for the first available extension. Each extension will be tried until a “free” extension is reached.
Page 146 Configure extensions for IP phones. Open IP PBX >> PBX System >> Hunt Group. Configure the following two groups. VigorIPPBX 2820 Series User’s Guide...
Page 147 For the Hunt Group of Sales department, Hunt Group Name is locally significant for identification. Hunt Group Extension must be different from all the other extension numbers. Select Simultaneously as Hunt Rule. For the Hunt Group of RD department, Hunt Group Name is locally significant for identification.
Page 148 Method 1: You may call the VigorIPPBX 2820 first, and dial the Hunt Group Extension number. In the above two examples, when you dial 100, extensions 101, 102 and 103 ring at the same time. When you dial 200, extension 201 rings first, then 202, next 203 and finally 204 rings. Method 2: With auto-attendant, after hearing the greeting, you may dial 1.
Page 149: How To Use Auto Attendant
VigorIPPBX 2820 supports IVR and Auto Attendant. When someone calls in, VigorIPPBX 2820 automatically plays the recorded message like "Thanks for calling Draytek Corporation. For sales, press 1; for support, press 2, etc." After pressing a number, the caller will be transferred to the extension he would like to or an operator.
Page 150 After hearing the prompt, dial 1155# to start recording the Prompt 5 for the office hours greeting. “Thank you for calling Draytek Company. If you know the extension of the person you’d like to reach, you may dial it now. Otherwise, please choose from the following options.
Page 151 After the sounds have been recorded, you have to create the extensions that needed in the IVR. Extensions for each phone are configured as follows. Configure extension for the support department. It is a hunt group. If the hunt rule is set with Sequentially, the extension 201 ring first, then 202, 205, 203 and finally 204 rings one by one when someone calls 200.
Page 152 Choose Auto Attendant for Office hours and Non-office hours for the SIP trunk. In this example, when you call 866669@iptel.org during the office hours, you will hear office hours greeting (Prompt 5): during the non-office hours, you will hear the non-office hours greeting (Prompt 6).
Page 153 Configure the Office hours from the IP PBX >> PBX System >> Office Hours setup page. Suppose the holidays are January 1 to January 3, January 20 and February 15. Based on the above configuration, the router will configure the settings for the non-office hours automatically.
Page 154 Press Next to configure settings for Non-office hours. Key 0 is designated for Ring Extension and here it is set for receptionist. For other keys, we let the users to listen to new product introduction. Then click OK to finish the auto attendant wizard. Note: If a caller dials the wrong extension number, VigorIPPBX 2820 will play the greeting once more to let he/she dials the right extension again.
Page 155: How To Use Voice Mail
With voice mail, callers can leave messages when you are busy, unable to answer phone calls, or when the IP phone is off-line. Then, at your leisure time, you can listen to the voice messages. This avoids missing important phone calls. VigorIPPBX 2820 supports voice mail feature.
Page 156 Open Graham’s extension profile. Below shows the explanation of basic configuration. Graham’s Extension Number is 211. Display Name is locally significant for identification. Make sure the Type is SIP. Enable Authentication and type a Password for this extension. Input an E-mail address for Graham to receive voice mails. E-mail Address: Input Graham’s email address for receiving voicemail.
Page 157 Input an e-mail address for Jacky to receive voice mails. In this case, no e-mail address is specified. E-mail Address: Don’t input any email address here. Jacky will not receive a voice mail via email. Voice mail Password: If you want to listen the voice mail by IP phone, you must setup a voice mail password. This can prevent someone else to listen to your voice message.
Page 158 Open the IP PBX >> PBX System >> Voice Mail Configuration page and setup the system properties of voice mail. Extension for checking message: If you want to listen to a voice mail, you need to dial the number which is set in the field of Extension for checking messages.
Page 159 Method 1 When there is a voice mail, Graham will receive an email with a WAV file attached. This WAV file records the voice message. By double clicking on the WAV file, Graham can listen to the message leaved by Benson. Method 2 Graham can listen to his voice messages via his IP phone as follows: Pick up the IP phone which has registered to VigorIPPBX 2820 with the extension...
Page 160 Since Jacky configures to listen to voice messages from IP Phone, no email will be sent to Jacky. VigorIPPBX 2820 Series User’s Guide...
Page 161: How To Configure And Use The Mwi On Vigorippbx 2820
MWI is namely Message Waiting Indication. Messaging Waiting Indication is a common feature of telephone networks. It typically involves an audible or visible indication that messages are waiting, such as playing a special dial tone (which in telephone network is called message-waiting dial tone), lighting a light or indicator on the phone, displaying icons or text, or some combination (draft-ietf-sipping-mwi-04.txt).
Page 162 Select either Notify User who Subscribed or Force Notify User for MWI. Voice mail Password: If you want to listen to the voice mail by phone via VigorIPPBX 2820, you must configure the voice mail password. It can prevent someone else listening to your voice mail.
Page 163 Go to the IP PBX >> PBX System >> Voice Mail Configuration page and configure the following items. Extension for checking messages: If you want to listen to a voice mail, you need to dial the number which is set in the field of Extension for checking messages.
Page 164: How To Register Extensions To Vigorippbx 2820
VigorIPPBX 2820 supports Software based SIP phones, Hardware based SIP Phones and Analogue phones attached to ATA (Analog Telephone Adapter). In this document we will introduce how to use these clients to register extensions to VigorIPPBX 2820. In this document we will use the scenario illustrated in the following graphic. VigorIPPBX 2820 acts as an SIP server with WAN IP: 218.242.132.26 and LAN IP: 192.168.1.1.
Page 165 Enter the IP PBX >> Extension Profile setup page and configure the relevant extension profile. After finishing the settings, you may have the following table. VigorIPPBX 2820 Series User’s Guide...
Page 166 Jacky is using Soft Phone, a VoIP softphone, for registering his extension 101 to VigorIPPBX 2820. Start the Soft Phone. Click the Setting>>SIP tab from the DrayTek Soft Phone dialog. Click Add to open the following dialog. Type the information for Jacky. VigorIPPBX 2820 Series User’s Guide...
Page 167  Software based IP Phone (e.g. SJphone) Jacky is using SJphone, a VoIP softphone, for registering his extension 101 to VigorIPPBX 2820. Start the SJphone. Open the Options windows and click the Profiles tab. Create a new profile. Make sure the Profile type is Call through SIP Proxy. Finally, press OK. You will get the Profile Options window.
Page 168 Next, the account setup page pops up. Enter the extension in the Account field and its corresponding password in the Password field. The password must be the same as set in VigorIPPBX 2820.  Hardware based IP Phone (e.g. VigorPhone 350) Stephen is using VigorPhone 350, a hard IP telephone, for registering his extension 222 to VigorIPPBX 2820.
Page 169  Analogue Phone attached to an ATA (e.g. VigorTalk) Joseph is using VigorTalk, an analog telephony adapter, for registering his extension 223 to VigorIPPBX 2820. Since he is on the Internet, the WAN IP address (218.242.132.36 in this example) of VigorIPPBX 2820 must be set as Registrar and Proxy addresses.
Page 170: How To Configure And Use Isdn-S0 Msn On Vigorippbx 2820
The ISDN S0 port of Vigor2820VS/VigorIPPBX 2820 can connect with two ISDN phones or connect to an ISDN PBX with multiple ISDN devices connected. For there are so many ISDN devices, we can set different MSN numbers for mapping different ISDN devices. Below shows an example of connection structure for your reference.
Page 171 Access into the web configuration page of VigorIPPBX 2820. Open IPPBX>>Extension and click one of the index links to set extension profile. Select ISDN1-S0 and relevant MSN (from 30-39) for the Type setting. It means When someone calls ext:1001, VigorIPPBX 2820 will forward such call to the device connected to VigorIPPBX 2820 ISDN S0 port with MSN number “30”.
Page 172 To dial out an SIP call, please dial the trunk number for SIP Trunk (e.g., dial 001 if you want to use iptel SIP account) first and then dial the SIP number of the peer. To dial out an ISDN call, please dial the extension number (e.g., 904) for ISDN TE port first and then the ISDN number of the peer.
Page 173: How To Use Call Pickup Via Ippbx Router
Call pickup is a convenient function which allows a user to pick up incoming call of other extension by using his phone. For example, extension A is ringing, a user can pick up this call by using another phone (e.g., extension B). There are two operation modes for call pickup in practical use: ...
Page 174 The default value for call pickup number is *1 in VigorIPPBX.. Users can modify the number by accessing into IPPBX > PBX System > SIP Proxy Setting whenever they want. VigorIPPBX 2820 Series User’s Guide...
Page 175: How To Configure Hunt Group In Vigorippbx Series
VigorIPPBX supports the function of Hunt Group. It can group extensions in the same department with a hunt group that will be represented with a group extension number. When someone dials this number, all the extensions within such group will ring together. For example, there are three extensions, 101, 102 and 103 used for Sales department.
Page 176 There are two options, Simultaneously and Sequentially for Hunt Rule. Simultaneously means when someone dials 200, the three extensions belong to 200 will ring at the same time. If Sequentially is selected, every extensions in such group will ring one by one. The ringing time for each extension is determined by Timeout setting.
Page 177: How To Make A Phone Call For Extensions In Different Ippbx Routers
A company uses VigorIPPBX 2820 as a telephone system in place A and uses IPPBX 2820 as a telephone system in place B. There are two extensions 202 and 203 registered to VigorIPPBX 2820, and two extensions 102 and 103 registered to VigorIPPBX 2820. Refer to the following figure.
Page 178 After finished the configuration, VigorIPPBX 2820 will be registered to VigorIPPBX 2820 as an extension (101). Press OK to save the settings. If the registration is successfully, the field of Status in IP PBX>>SIP Trunk List will be displayed with R. VigorIPPBX 2820 Series User’s Guide...
Page 179 VigorIPPBX 2820 also needs to be registered to VigorIPPBX 2820 with extension number 201. The method of registration is the same as used in VigorIPBPX 3510. However, the registration must be done with the web configuration interface of VigorIPPBX 2820. The Way of Operation After finished the above configuration, there are three ways to make a phone call between VigorIPPBX 2820 and VigorIPPBX 2820.
Page 180  Dial 201 (the SIP trunk number in VigorIPPBX 2820) from 202 in IPPBX 3510. You will hear a voice reply first. Then, dial 102 and wait for a moment to communicate with 102.  Dial 101 (the SIP trunk number in VigorIPPBX 2820) from 202 in IPPBX 3510. Then, dial 102 and wait for a moment to communicate with 102.
Page 181: How To Enhance The Security For Extensions' Registration
By default, VigorIPPBX 2820 does not allow registration of extensions from WAN or VPN due to security consideration. You may find this option from the IP PBX >> PBX System >> SIP Proxy Setting page. Note: The network security will be higher for the extension registered from VPN. However, if it is required, please untick the Disable registration from WAN option then register the extension via VPN tunnel for higher security.
Page 182 Please uncheck Disable registration from WAN from the IP PBX >> PBX System >> SIP Proxy Setting page. Then open IP PBX>>Extension. Click any one of the index numbers. Now, you will get the following setup page for an extension. Note that the Allow Registration from option has two check boxes, one for WAN and the other for VPN.
Page 183: How To Send A Fax Via Virtual Fax In Vigorippbx
VigorIPPBX router supports the function of Virtual FAX. Comparing to the traditional fax machine, the difference is that VigorIPPBX not onloy receives/sends the FAX coming from PSTN, but also receives/sends the FAX from SIP. The received FAX will be stored in the USB disk connecting to VigorIPPBX. The user can check and view the content of the FAX from the configuration page of VigorIPPBX.
Page 184 Open the web configurator of VigorIPPBX and open IPPBX >> PBX System. Choose the link of Voice Mail/Virtual FAX Configuration and click on it to open the following page:  Check the box of Enable Virtual FAX 1.  Set the Extension Number (e.g., 789). Such number cannot be the same as other existed extension numbers.
Page 185 Set the PSTN line of VigorIPPBX being able to receive the FAX. Open IPPBX >>Trunks>>PSTN Trunks. Set T.38 Relay as FAX Mode for PSTN 1. Set the answer mode for office hours and non-office hours as Forward to FAX --> Virtual FAX1.
Page 186 Open IPPBX >> Dial Plan >> Digit Map and set the rule for sending FAX by PSTN. Refer to the following: Open the file that you want to fax. Select Print... from the File menu. Choose Draytek FAX Printer as the printing device.
Page 187 After choosing Draytek Fax Printer, the program of Smart Fax Agent will be popped up. Type the IP address (e.g., 192.168.1.1) for VigorIPPBX 2820 in the field of Virtual FAX Server and type the HTTP port (e.g. 80) for VigorIPPBX 2820.
Page 188 How to receive a SIP FAX Open the web configurator of VigorIPPBX and open IPPBX >> PBX System. Choose the link of Voice Mail/Virtual FAX Configuration and click on it to open the following page:  Check the box of Enable Virtual FAX 2. ...
Page 189 Refer to the following figure. Here, any FAX sending out by using phone number beginning with “2” will be transmitted throguht SIP 1. Open the file that you want to fax. Select Print... from the File menu. Choose Draytek FAX Printer as the printing device.
Page 190 In order to send the FAX via SIP 1, type the number that the document will be sent to in the field of Receiver Number. To match with the value set for Match Prefix configured in Step 3, the beginning of the number shall be added with “2”. For example, you want to send the FAX to 8999111, you have to type 28999111 in the field of Receiver Number.
Page 191: How To Configure And Use The Queuing Function In Hunt Group
In the past, the timeout setting in Hunt Group can be set with “forward to other extension” or “forward to e-mail”. Yet, the caller always wants to wait for a while until the callee picks the phone up. Therefore, a new function of “queuing” offered by Hunt Group can help to complete user’s desire.
Page 192 Queuing The time that the incoming call shall wait for picking up. If timeout: the time surpasses and no one answers, VigorIPPBX will hang it up automatically. Waiting music: When the call is queued, VigorIPPBX will play waiting music for the caller. Music Pause: The time interval for playing the waiting music repeatedly.
Page 193 Case 1: When Ken dials to Hunt Group number 200 for Sales Department from Trunk, all of the three extensions (510, 511, 512) will ring at the same time. If no one answers the call, that call will be queued by VigorIPPBX immediately. Then, Ken will listen the waiting music played by VigorIPPBX.
Page 194 When Joy and Joseph dial to Sales and R&D Departments at the same time (all of the extensions for both departments are busy or no one can answer), these phone calls will be queued by VigorIPPBX. Then, within 40 seconds, the incoming phone call signals from the two hunt groups with high priority will be sent out.
Page 195: How To Set The Answering Machine For Draytek Soft Phone
The answering machine for DrayTek Soft Phone supports two answering conditions : Immediately and No-answer-timeout. Open DrayTek Soft Phone Utility. Specify the Condition by choose Immediately or No answer timeout. If No answer timeout selected, set the ideal timeout value.
Page 196 This page is left blank. VigorIPPBX 2820 Series User’s Guide...
Page 197: Chapter 5: Network Configuration
After finished basic configuration of the router, you can access Internet with ease. For the people who want to adjust more setting for suiting his/her request, please refer to this chapter for getting detailed information about the advanced configuration of this router. As for other examples of application, please refer to chapter 4.
Page 198: Network Connection By 3G Usb Modem
Besides, 3G USB Modem in WAN2 also can be used as backup device. Therefore, when WAN1 is not available, the router will use 3.5G for supporting automatically. The supported 3G USB Modem will be listed on DrayTek web site. Please visit www.draytek.com for more detailed information.
Page 199 Enable Choose Yes to invoke the settings for this WAN interface. Choose No to disable the settings for this WAN interface. Display Name Type the description for the WAN1/WAN2 interface. Physical Mode For WAN1, the physical connection is done through ADSL port;...
Page 200 Load Balance Mode If you know the practical bandwidth for your WAN interface, please choose the setting of According to Line Speed. Otherwise, please choose Auto Weigh to let the router reach the best load balance. Line Speed If your choose According to Line Speed as the Load Balance Mode, please type the line speed for downloading and uploading through WAN1/WAN2.
Page 201: Internet Access
for 15 seconds. For the router supports dual WAN function, the users can set different WAN settings (for WAN1/WAN2) for Internet Access. Due to different physical mode for WAN1 and WAN2, the Access Mode for these two connections also varies slightly. Index It shows the WAN modes that this router supports.
Page 202 To use PPPoE/PPPoA as the accessing protocol of the Internet, select PPPoE/PPPoA mode. The following web page will appear. Enable/Disable Click Enable for activating this function. If you click Disable, this function will be closed and all the settings that you adjusted in this page will be invalid.
Page 203 Modulation – Default setting is Multimode. Choose the one that fits the requirement of your router. PPPoE Pass-through The router offers PPPoE dial-up connection. Besides, you also can establish the PPPoE connection directly from local clients to your ISP via the Vigor router. When PPPoA protocol is selected, the PPPoE package transmitted by PC will be transformed into PPPoA package and sent to WAN server.
Page 204 value is set by telnet command. ISP Access Setup Enter your allocated username, password and authentication parameters according to the information provided by your ISP. If you want to connect to Internet all the time, you can check Always On. Username –...
Page 205 Default MAC Address – You can use Default MAC Address or specify another MAC address by typing on the boxes of MAC Address for the router. Specify a MAC Address – Type the MAC address for the router manually. Index (1-15) in Schedule Setup - You can type in four sets of time schedule for your request.
Page 206 determined by the page of Internet Access – Multi PVCs. Select M-PVCs Channel means no selection will be chosen. Encapsulating Type - Drop down the list to choose the type provided by ISP. VPI - Type in the value provided by ISP. VCI - Type in the value provided by ISP.
Page 207 Bridge Mode If you choose Bridged IP as the protocol, you can check this box to invoke the function. The router will work as a bridge modem. WAN IP Network This group allows you to obtain an IP address automatically Settings and allows you type in IP address manually.
Page 208 After finishing all the settings here, please click OK to activate them. To use PPPoE as the accessing protocol of the Internet, select PPPoE mode. The following web page will appear. Enable/Disable Click Enable for activating this function. If you click Disable, this function will be closed and all the settings that you adjusted in this page will be invalid.
Page 209 Note: This feature is available for ISDN 2 port only. None - Disable the backup function. Packet Trigger -The backup line is not on until a packet from a local host triggers the router to establish a connection. WAN Connection Such function allows you to verify whether network Detection connection is alive or not through ARP Detect or Ping Detect.
Page 210 Fixed IP – Click Yes to use this function and type in a fixed IP address in the box of Fixed IP Address. Fixed IP Address -Type a fixed IP address. Default MAC Address – You can use Default MAC Address or specify another MAC address by typing on the boxes of MAC Address for the router.
Page 211 Click Enable for activating this function. If you click Disable, Enable/ Disable this function will be closed and all the settings that you adjusted in this page will be invalid. ISDN Dial Backup This setting is available for the routers supporting ISDN Setup function only.
Page 212 PING to the IP - If you enable the PING function, please specify the IP address for the system to PING it for keeping alive. PING Interval - Enter the interval for the system to execute the PING operation. Such function allows you to verify whether network WAN Connection connection is alive or not through ARP Detect or Ping Detect.
Page 213 Domain Name: Type in the domain name that you have assigned. Specify an IP address – Click this radio button to specify some data if you want to use Static IP mode. IP Address: Type the IP address. Subnet Mask: Type the subnet mask. Gateway IP Address: Type the gateway IP address.
Page 214 ISP Access Setup Username -Type in the username provided by ISP in this field. Password -Type in the password provided by ISP in this field. Index (1-15) in Schedule Setup - You can type in four sets of time schedule for your request. All the schedules can be set previously in Application >>Schedule web page and you can use the number that you have set in that web page.
Page 215 Click Yes to use this function and type in a fixed IP address in the box. Fixed IP - Click Yes to use this function and type in a fixed IP address in the box of Fixed IP Address. Fixed IP Address -Type a fixed IP address. WAN IP Network Obtain an IP address automatically –...
Page 216 Such mode is active only 3G USB Modem was chosen as the physical mode in General Setup. PPP Client Mode Click Enable to activate this mode for WAN2. SIM PIN code Type PIN code of the SIM card that will be used to access Internet.
Page 217: Multi-Pvcs
This router allows you to create multi-PVCs for different data transferring for using. Simply go to Internet Access and select Multi-PVC Setup page. The system allows you to set up to eight channels which are ready for choosing as the first PVC line that will be used as multi-PVCs.
Page 218 Encapsulation Choose a proper type for this channel. The types will be different according to the protocol setting that you choose. WAN link for Channel 3, 4, 5 are provided for router-borne application such as TR069 and VoIP. The settings must be applied and obtained from your ISP. For your special request, please contact with your ISP and then click WAN link of Channel 3, 4 or 5 to configure your router.
Page 219 this function will be closed and all the settings that you adjusted in this page will be invalid. DSL Modem Settings Set up the DSL parameters required by your ISP. These are vital for building DSL connection to your ISP. VPI - Type in the value provided by ISP.
Page 220 Such configuration is applied to upstream packets. Such information will be provided by ISP. Please contact with your ISP for detailed information. QoS Type Select a proper QoS type for the channel according to the information that your ISP provides. It represents Peak Cell Rate.
Page 221 General page lets you set the first PVC. As to set the second PVC line, please click the Port-based Bridge tab to open Bridge configuration page. Check this box to enable that channel. Only channel 3 to 8 can Enable be set in this page, for channel 1 to 4 are reserved for NAT using.
Page 222: Load-Balance Policy
This router supports the function of load balancing. It can assign traffic with protocol type, IP address for specific host, a subnet of hosts, and port range to be allocated in WAN1 or WAN2 interface. The user can assign traffic category and force it to go to dedicate network interface based on the following web page setup.
Page 223 Src IP End Displays the IP address for the end of the source IP. Dest IP Start Displays the IP address for the start of the destination IP. Dest IP End Displays the IP address for the end of the destination IP. Dest Port Start Displays the IP address for the start of the destination port.
Page 224: Lan
will be passed through the WAN interface. Dest IP Start Type the destination IP start for the specified WAN interface. Dest IP End Type the destination IP end for the specified WAN interface. If this field is blank, it means that all the destination IPs will be passed through the WAN interface.
Page 225 In some special case, you may have a public IP subnet from your ISP such as 220.135.240.0/24. This means that you can set up a public subnet or call second subnet that each host is equipped with a public IP address. As a part of the public subnet, the Vigor router will serve for IP routing to help hosts in the public subnet to communicate with other public hosts or servers outside.
Page 226: General Setup
This page provides you the general settings for LAN. Click LAN to open the LAN settings page and choose General Setup. 1st IP Address Type in private IP address for connecting to a local private network (Default: 192.168.1.1). 1st Subnet Mask Type in an address code that determines the size of the network.
Page 227 (Default: 255.255.255.0/ 24) DHCP Server You can configure the router to serve as a DHCP server for the 2nd subnet. Start IP Address: Enter a value of the IP address pool for the DHCP server to start with when issuing IP addresses. If the 2nd IP address of your router is 220.135.240.1, the starting IP address must be 220.135.240.2 or greater, but smaller than 220.135.240.254.
Page 228 configured as a DHCP client. It is highly recommended that you leave the router enabled as a DHCP server if you do not have a DHCP server for your network. If you want to use another DHCP server in the network other than the Vigor Router’s, you can let Relay Agent help you to redirect the DHCP request to the specified location.
Page 229: Static Route
If both the Primary IP and Secondary IP Address fields are left empty, the router will assign its own IP address to local users as a DNS proxy server and maintain a DNS cache. If the IP address of a domain name is already in the DNS cache, the router will resolve the domain name immediately.
Page 230  use the Main Router to surf the Internet.  create a private subnet 192.168.10.0 using an internal Router A (192.168.1.2)  create a public subnet 211.100.88.0 via an internal Router B (192.168.1.3).  have set Main Router 192.168.1.1 as the default gateway for the Router A 192.168.1.2. Before setting Static Route, user A cannot talk to user B for Router A can only forward recognized packets to its default gateway Main Router.
Page 231 Return to Static Route Setup page. Click on another Index Number to add another static route as show below, which regulates all packets destined to 211.100.88.0 will be forwarded to 192.168.1.3. Go to Diagnostics and choose Routing Table to verify current routing table. VigorIPPBX 2820 Series User’s Guide...
Page 232: Vlan
Virtual LAN function provides you a very convenient way to manage hosts by grouping them based on the physical ports. You can also manage the in/out rate of each port. Go to LAN page and select VLAN. The following page will appear. Click Enable to invoke VLAN function.
Page 233: Bind Ip To Mac
After checking the box to enable VLAN function, you will check the table according to the needs as shown below. To remove VLAN, uncheck the needed box and click OK to save the results. This function is used to bind the IP and MAC address in LAN to have a strengthening control in network.
Page 234: Nat
Internet. Disable Click this radio button to disable this function. All the settings on this page will be invalid. Click this radio button to block the connection of the IP/MAC Strict Bind which is not listed in IP Bind List. ARP Table This table is the LAN ARP table of this router.
Page 235: Port Redirection
 Enhance security of the internal network by obscuring the IP address. There are many attacks aiming victims based on the IP address. Since the attacker cannot be aware of any private IP addresses, the NAT function can protect the internal network. On NAT page, you will see the private IP address defined in RFC-1918.
Page 236 Press any number under Index to access into next page for configuring port redirection. Enable Check this box to enable such port redirection setting. Mode Two options (Single and Range) are provided here for you to choose. To set a range for the specific service, select Range. In Range mode, if the public port (start port and end port) and the starting IP of private IP had been entered, the system will calculate and display the ending IP of private IP automatically.
Page 237 one will be assigned automatically later. Private IP Specify the private IP address of the internal host providing the service. If you choose Range as the port redirection mode, you will see two boxes on this field. Type a complete IP address in the first box (as the starting point) and the fourth digits in the second box (as the end point).
Page 238: Dmz Host
As mentioned above, Port Redirection can redirect incoming TCP/UDP or other traffic on particular ports to the specific private IP address/port of host in the LAN. However, other IP protocols, for example Protocols 50 (ESP) and 51 (AH), do not travel on a fixed port. Vigor router provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN.
Page 239 If you previously have set up WAN Alias for PPPoE/PPPoA or MPoA mode, you will find them in Aux. WAN IP for your selection. Enable Check to enable the DMZ Host function. Private IP Enter the private IP address of the DMZ host, or click Choose PC to select one.
Page 240: Open Ports
Open Ports allows you to open a range of ports for the traffic of special applications. Common application of Open Ports includes P2P application (e.g., BT, KaZaA, Gnutella, WinMX, eMule and others), Internet Camera etc. Ensure that you keep the application involved up-to-date to avoid falling victim to any security exploits.
Page 241 Enable Open Ports Check to enable this entry. Comment Make a name for the defined network application/service. Specify the WAN interface that will be used for this entry. WAN Interface Local Computer Enter the private IP address of the local host or click Choose PC to select one.
Page 242: Address Mapping
This page is used to map specific private IP to specific WAN IP address. If you have "a group of IP Addresses" and want to apply to the router, please use WAN IP alias function to record these IPs first. Then, use address mapping function to map specific private IP to specific WAN IP alias.
Page 243: Port Trigger
Protocol Specify the transport layer protocol. It could be TCP, UDP, or ALL for selection. WAN Interface Specify the WAN interface that will be used for this entry. WAN IP Select an IP address (the selections provided here are set in IP Alias List of WAN>>Internet Access ).
Page 244 Click the index number link to open the configuration page. Enable Check to enable this entry. Service Choose the predefined service to apply for such trigger profile. Comment Type the text to memorize the application of this rule. Trigger Protocol Select the protocol (TCP, UDP or TCP/UDP) for such trigger profile.
Page 245 VigorIPPBX 2820 Series User’s Guide...
Page 246 VigorIPPBX 2820 Series User’s Guide...
Page 247: Chapter 6: Advanced Configuration
Web Filter Activation is a tool which allows you to use trial version or update the license of WCF directly without accessing into the server (MyVigor) located on http://myvigor.draytek.com. For using Web Content Filter Profile, please refer to section CSM>> Web Content Filter Profile for detailed information.
Page 248 Free trial edition: it offers a period of trial for you to get acquainted with WCF function. Formal edition with license key: you can extend the license valid time manually. Note: If you activate Formal edition with license key first, the free trial edition will be invalid.
Page 249 In the following page, please check the box of “I have read and accept the above Agreement” and click Next. Setting confirmation page will be displayed as follows, please click Next. Wait for a moment till the following page appears. When such page appears, you can enable or disable these services for your necessity.
Page 250 Now, the web page will display the service that you have activated according to your selection(s). The valid time for the free trial of these services is one month. Later, if you need to extend the license valid time, you can also use the Web Filter Activation again to reach your goal by clicking the radio button of Formal edition with license key and clicking Next.
Page 251: Firewall
While the broadband users demand more bandwidth for multimedia, interactive applications, or distance learning, security has been always the most concerned. The firewall of the Vigor router helps to protect your local network against attack from unauthorized outsiders. It also restricts users in the local network from accessing the Internet.
Page 252 Stateful inspection is a firewall architecture that works at the network layer. Unlike legacy static packet filtering, which examines a packet based on the information in its header, stateful inspection builds up a state machine to track each connection traversing all interfaces of the firewall and makes sure they are valid.
Page 253 General Setup allows you to adjust settings of IP Filter and common options. Here you can enable or disable the Call Filter or Data Filter. Under some circumstance, your filter set can be linked to work in a serial manner. So here you assign the Start Filter Set only. Also you can configure the Log Flag settings, and Accept large incoming fragmented UDP or ICMP packets.
Page 254 Syslog For troubleshooting needs you can specify the filter log and/or CSM log here by checking the box. The log will be displayed on Draytek Syslog window. Advance Setting Click Edit to open the following window. However, it is strongly recommended to use the default settings here.
Page 255 dialog, you will see the recommended codepage listed on the dialog box. Window size – It determines the size of TCP protocol (0~65535). The more the value is, the better the performance will be. However, if the network is not stable, small value will be proper.
Page 256 information, refer to the following page. Active Enable or disable the filter rule. Comment Enter filter set comments/description. Maximum length is 23–character long. Move Up/Down Use Up or Down link to move the order of the filter rules. Next Filter Set Set the link to the next filter set to be executed after the current filter run.
Page 257 To set the IP address manually, please choose Any Address/Single Address/Range Address/Subnet Address as the Address Type and type them in this dialog. In addition, if you want to use the IP range from defined groups or objects, please choose Group and Objects as the Address Type. From the IP Group drop down list, choose the one that you want to apply.
Page 258 Type. Protocol - Specify the protocol(s) which this filter rule will apply to. Source/Destination Port - (=) – when the first and last value are the same, it indicates one port; when the first and last values are different, it indicates a range for the port and available for this service type.
Page 259 SysLog CSM log here. Check the corresponding box to enable the log function. Then, the filter log and/or CSM log will be shown on Draytek Syslog window. Advance Setting Click Edit to open the following window. However, it is strongly recommended to use the default settings here.
Page 260 TCP protocol only; session timeout is configured for the data flow which matched with the firewall rule. DrayTek Banner – Please uncheck this box and the following screen will not be shown for the unreachable web page. The default setting is Enabled.
Page 261 As stated before, all the traffic will be separated and arbitrated using on of two IP filters: call filter or data filter. You may preset 12 call filters and data filters in Filter Setup and even link them in a serial manner. Each filter set is composed by 7 filter rules, which can be further defined.
Page 262 As a sub-functionality of IP Filter/Firewall, there are 15 types of detect/ defense function in the DoS Defense setup. The DoS Defense functionality is disabled for default. Click Firewall and click DoS Defense to open the setup page. Enable Dos Defense Check the box to activate the DoS Defense Functionality.
Page 263 timeout are 50 packets per second and 10 seconds, respectively. Enable PortScan Port Scan attacks the Vigor router by sending lots of packets to detection many ports in an attempt to find ignorant services would respond. Check the box to activate the Port Scan detection. Whenever detecting this malicious exploration behavior by monitoring the port-scanning Threshold rate, the Vigor router will send out a warning.
Page 264 once they re-construct the packets. The Vigor routers will block any packets realizing this attacking activity. Block ICMP Fragment Check the box to activate the Block ICMP fragment function. Any ICMP packets with more fragment bit set are dropped. Check the box to activate the Block Unknown Protocol Block Unknown function.
Page 265: Objects Settings
For IPs in a range and service ports in a limited range usually will be applied in configuring router’s settings, therefore we can define them with objects and bind them with groups for using conveniently. Later, we can select that object/group that can apply it. For example, all the IPs in the same department can be defined with an IP object (a range of IP address).
Page 266 allowed. Interface Choose a proper interface (WAN, LAN or Any). For example, the Direction setting in Edit Filter Rule will ask you specify IP or IP range for WAN or LAN or any IP address. If you choose LAN as the Interface here, and choose LAN as the direction setting in Edit Filter Rule, then all the IP addresses specified with LAN interface will be opened for you to choose in Edit Filter Rule page.
Page 267 This page allows you to bind several IP objects into one IP group. Set to Factory Default Clear all profiles. Click the number under Index column for settings in detail. Name Type a name for this profile. Maximum 15 characters are allowed.
Page 268 You can set up to 96 sets of Service Type Objects with different conditions. Set to Factory Default Clear all profiles. Click the number under Index column for settings in detail. Type a name for this profile. Name Protocol Specify the protocol(s) which this profile will apply to. Source/Destination Source Port and the Destination Port column are available for Port...
Page 269 (=) – when the first and last value are the same, it indicates one port; when the first and last values are different, it indicates a range for the port and available for this profile. it indicates (!=) – when the first and last value are the same, all the ports except the port defined here;...
Page 270 Name Type a name for this profile. Available Service Type All the available service objects that you have added on Objects Objects Setting>>Service Type Object will be shown in this box. Selected Service Type Click button to add the selected IP objects in this Objects box.
Page 271 Name Type a name for this profile, e.g., game. Type the content for such profile. For example, type gambling Contents as Contents. When you browse the webpage, the page with gambling information will be watched out and be passed/blocked based on the configuration on Firewall settings. This page allows you to bind several keyword objects into one group.
Page 272 Name Type a name for this group. Available Keyword You can gather keyword objects from Keyword Object page Objects within one keyword group. All the available Keyword objects that you have created will be shown in this box. Selected Keyword Objects Click button to add the selected Keyword objects in this box.
Page 273 Profile Name Type a name for this profile. Type a name for such profile and check all the items of file extension that will be processed in the router. Finally, click OK to save this profile. VigorIPPBX 2820 Series User’s Guide...
Page 274: Csm
CSM is an abbreviation of Content Security Management which is used to control APP enforcement, filter the web content and URL content to reach a goal of security management. As the popularity of all kinds of instant messenger application arises, communication cannot become much easier.
Page 275 Note: The priority of URL Content Filter is higher than Web Content Filter. You can define policy profiles for different policy of IM (Instant Messenger)/P2P (Peer to Peer)/Protocol and miscellaneous application. Such profile will be used in Firewall>>General Setup and Firewall>>Filter Setup pages. Set to Factory Default Clear all profiles.
Page 276 Below shows the items which are categorized under IM. Profile Name Type a name for the CSM profile. Action Block – All the items selected in this page will be blocked. Users will not access into related web pages or use the applications.
Page 277 The items categorized under P2P ----- Below shows the items which are categorized under Protocol VigorIPPBX 2820 Series User’s Guide...
Page 278 The items categorized under Misc ----- To provide an appropriate cyberspace to users, Vigor router equips with URL Content Filter not only to limit illegal traffic from/to the inappropriate web sites but also prohibit other web feature where malicious code may conceal. Once a user type in or click on an URL with objectionable keywords, URL keyword blocking facility will decline the HTTP request to that web page thus can limit user’s access to the website.
Page 279 For example, if you add key words such as “sex”, Vigor router will limit web access to web sites or web pages such as “www.sex.com”, ”www.backdoor.net/images/sex/p_386.html”. Or you may simply specify the full or partial URL such as “www.sex.com” or “sex.com”. Also the Vigor router will discard any request that tries to retrieve the malicious code.
Page 280 Control and Web Feature will be inactive. Both: Block –The router will block all the packages that match with the conditions specified in URL Access Control and Web Feature below. When you choose this setting, both configuration set in this page for URL Access Control and Web Feature will be inactive.
Page 281 Action – This setting is available only when Either : URL Access Control First or Either : Web Feature First is selected. Pass - Allow accessing into the corresponding webpage with the keywords listed on the box below. Block - Restrict accessing into the corresponding webpage with the keywords listed on the box below.
Page 282 (MyVigor) located on http://myvigor.draytek.com. However, if you use the Web Content Filter Profile page to activate WCF feature, it is necessary for you to access into the server (MyVigor) located on http://myvigor.draytek.com. Therefore, you need to register an account on http://myvigor.draytek.com for using corresponding service.
Page 283 By the way, you can click the link of Test a site to verify whether it is categorized to access into the test server selected. Find more Click it to open http://myvigor.draytek.com for searching another qualified and suitable server. Set to Factory Default Click this link to retrieve the factory settings.
Page 284 the fastest rate. L1+L2 Cache – the router will check the URL with fast processing rate combining the feature of L1 and L2. Eight profiles are provided here as Web content filters. Simply click the index number under Profile to open the following web page. The items listed in Categories will be changed according to the different service providers.
Page 285 Profile Name Type a name for such profile. None – There is no log file will be recorded for this profile. Pass – Only the log about Pass will be recorded in Syslog. Block – Only the log about Block will be recorded in Syslog.
Page 286: Bandwidth Management
Below shows the menu items for Bandwidth Management. A PC with private IP address can access to the Internet via NAT router. The router will generate the records of NAT sessions for such connection. The P2P (Peer to Peer) applications (e.g., BitTorrent) always need many sessions for procession and also they will occupy over resources which might result in important accesses impacted.
Page 287 End IP Defines the end IP address for limit session. Maximum Sessions Defines the available session number for each host in the specific range of IP addresses. If you do not set the session number in this field, the system will use the default session limit for the specific limitation you set for each index.
Page 288 function is enabled, please check this box to apply to second subnet. Disable Click this button to close the function of limit bandwidth. Define the default speed of the upstream for each Default TX limit computer in LAN. Default RX limit Define the default speed of the downstream for each computer in LAN.
Page 289  Scheduling: Based on classification of service level to assign packets to queues and associated service types The basic QoS implementation in Vigor routers is to classify and schedule packets based on the service type information in the IP header. For instance, to ensure the connection with the headquarter, a teleworker may enforce an index of QoS Control to reserve bandwidth for HTTPS connection while using lots of application at the same time.
Page 290 This page displays the QoS settings result of the WAN interface. Click the Setup link to access into next page for the general setup of WAN interface. As to class rule, simply click the Edit link to access into next for configuration. You can configure general setup for the WAN interface, edit the Class Rule, and edit the Service Type for the Class Rule for your request.
Page 291 You will see the Online Statistics link appearing on this page. WAN Inbound It allows you to set the connecting rate of data input for Bandwidth WAN. For example, if your ADSL supports 1M of downstream and 256K upstream, please set 1000kbps for this box.
Page 292 The first three (Class 1 to Class 3) class rules can be adjusted for your necessity. To add, edit or delete the class rule, please click the Edit link of that one. After you click the Edit link, you will see the following page. Now you can define the name for that Class.
Page 293 Remote Address Click the Edit button to set the remote IP address (on LAN/WAN) for the rule. Edit It allows you to edit source address information. Address Type – Determine the address type for the source address. For Single Address, you have to fill in Start IP address. For Range Address, you have to fill in Start IP address and End IP address.
Page 294 To add a new service type, edit or delete an existed service type, please click the Edit link under Service Type field. After you click the Edit link, you will see the following page. For adding a new service type, click Add to open the following page. Service Name Type in a new service for your request.
Page 295: Applications
Port Number – Type in the starting port number and the end porting number here if you choose Range as the type. By the way, you can set up to 10 service types. If you want to edit/delete an existed service type, please select the radio button of that one and click Edit/Edit for modification.
Page 296 Set to Factory Clear all profiles and recover to factory settings. Default Enable Dynamic Check this box to enable DDNS function. DNS Setup Click the number below Index to access into the setting page Index of DDNS setup to set account(s). WAN Interface Display current WAN interface used for accessing Internet.
Page 297 The Vigor router has a built-in real time clock which can update itself manually or automatically by means of Network Time Protocols (NTP). As a result, you can not only schedule the router to dialup to the Internet at a specified time, but also restrict Internet access to certain hours so that users can connect to the Internet only during certain hours, say, business hours.
Page 298 Enable Schedule Setup Check to enable the schedule. Start Date (yyyy-mm-dd) Specify the starting date of the schedule. Start Time (hh:mm) Specify the starting time of the schedule. Duration Time (hh:mm) Specify the duration (or period) for the schedule. Action Specify which action Call Schedule should apply during the period of the schedule.
Page 299 Remote Authentication Dial-In User Service (RADIUS) is a security authentication client/server protocol that supports authentication, authorization and accounting, which is widely used by Internet service providers. It is the most common method of authenticating and authorizing dial-up and tunneled network users. The built-in RADIUS client feature enables the router to assist the remote dial-in user or a wireless station and the RADIUS server in performing mutual authentication.
Page 300 The UPnP (Universal Plug and Play) protocol is supported to bring to network connected devices the ease of installation and configuration which is already available for directly connected PC peripherals with the existing Windows 'Plug and Play' system. For NAT routers, the major feature of UPnP on the router is “NAT Traversal”.
Page 301 The reminder as regards concern about Firewall and UPnP Can't work with Firewall Software Enabling firewall applications on your PC may cause the UPnP function not working properly. This is because these applications will block the accessing ability of some network ports.
Page 302 IGMP is the abbreviation of Internet Group Management Protocol. It is a communication protocol which is mainly used for managing the membership of Internet Protocol multicast groups. For invoking IGMP Snooping function, you have to check the Enable IGMP Proxy box first for activating the IGMP proxy function.
Page 303 A PC client on LAN can be woken up by the router it connects. When a user wants to wake up a specified PC through the router, he/she must type correct MAC address of the specified PC on this web page of Wake on LAN of this router. In addition, such PC must have installed a network card supporting WOL function.
Page 304: Vpn And Remote Access
A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.
Page 305 This submenu only applies to PPP-related VPN connections, such as PPTP, L2TP, L2TP over IPSec. PAP Only - Select this option to force the router to Dial-In PPP Authentication authenticate dial-in users with the PAP protocol. PAP or CHAP - Selecting this option means the router will attempt to authenticate dial-in users with the CHAP protocol first.
Page 306 and Password of the mutual authentication peer. Start IP Address Enter a start IP address for the dial-in PPP connection. You should choose an IP address from the local private network. For example, if the local private network is 192.168.1.0/255.255.255.0, you could choose 192.168.1.200 as the Start IP Address.
Page 307 Method (LAN-to-LAN) which uses dynamic IP address and IPSec-related VPN connections such as L2TP over IPSec and IPSec tunnel. Pre-Shared Key -Currently only support Pre-Shared Key for IKE authentication Confirm Pre-Shared Key- Retype the characters to confirm the pre-shared key. IPSec Security Method Medium - Authentication Header (AH) means data will be authenticated, but not be encrypted.
Page 308 Profile Name Type in a name in this file. Accept Any Peer ID Click to accept any peer regardless of its identity. Accept Subject Click to check one specific field of digital signature to Alternative Name accept the peer with matching value. The field can be IP Address, Domain, or E-mail Address.
Page 309 You can manage remote access by maintaining a table of remote user profile, so that users can be authenticated to dial-in via ISDN or build the VPN connection. You may set parameters including specified connection peer ID, connection type (ISDN Dial-In connection, VPN connection - including PPTP, IPSec Tunnel, and L2TP by itself or over IPSec) and corresponding security methods, etc.
Page 310 Enable this account Check the box to enable this function. Idle Timeout- If the dial-in user is idle over the limitation of the timer, the router will drop this connection. By default, the Idle Timeout is set to 300 seconds. Allow the remote ISDN dial-in connection.
Page 311 becomes one pure L2TP connection. Must -Specify the IPSec policy to be definitely applied on the L2TP connection. Specify Remote Node Check the checkbox-You can specify the IP address of the remote dial-in user, ISDN number or peer ID (used in IKE aggressive mode).
Page 312 authenticated, but not be encrypted. By default, this option is invoked. You can uncheck it to disable it. High - Encapsulating Security Payload (ESP) means payload (data) will be encrypted and authenticated. You may select encryption algorithm from Data Encryption Standard (DES), Triple DES (3DES), and AES.
Page 313 Here you can manage LAN-to-LAN connections by maintaining a table of connection profiles. You may set parameters including specified connection direction (dial-in or dial-out), connection peer ID, connection type (VPN connection - including PPTP, IPSec Tunnel, and L2TP by itself or over IPSec) and corresponding security methods, etc. The router supports 2 VPN tunnels and provides up to 32 profiles simultaneously.
Page 314 Profile Name Specify a name for the profile of the LAN-to-LAN connection. Enable this profile Check here to activate this profile. Netbios Naming Packet Pass – click it to have an inquiry for data transmission between the hosts located on both sides of VPN Tunnel while connecting.
Page 315 WAN1 First - While connecting, the router will use WAN1 as the first channel for VPN connection. If WAN1 fails, the router will use another WAN interface instead. WAN1 Only - While connecting, the router will use WAN1 as the only channel for VPN connection. WAN2 First - While connecting, the router will use WAN2 as the first channel for VPN connection.
Page 316 and Password for the authentication of remote server. You can further set up Callback (CBCP) function below. Build a PPTP VPN connection to the server through the PPTP Internet. You should set the identity like User Name and Password below for the authentication of remote server. IPSec Tunnel Build an IPSec VPN connection to the server through Internet.
Page 317 Pre-Shared Key - Input 1-63 characters as pre-shared key. Digital Signature (X.509) - Select one predefined Profiles set in the VPN and Remote Access >>IPSec Peer Identity. IPSec Security Method This group of fields is a must for IPSec Tunnels and L2TP with IPSec Policy.
Page 318 The default value in Vigor router is Main mode. IKE phase 1 proposal-To propose the local available authentication schemes and encryption algorithms to the VPN peers, and get its feedback to find a match. Two combinations are available for Aggressive mode and nine for Main mode.
Page 319 Allowed Dial-In Type Determine the dial-in connection with different types. ISDN Allow the remote ISDN LAN-to-LAN connection. You should set the User Name and Password of remote dial-in user below. In addition, you can further set up Callback function below. PPTP Allow the remote dial-in user to make a PPTP VPN connection through the Internet.
Page 320 Must - Specify the IPSec policy to be definitely applied on the L2TP connection. Specify CLID or Remote You can specify the IP address of the remote dial-in user VPN Gateway or peer ID (should be the same with the ID setting in dial-in type) by checking the box.
Page 321 Callback budget- By default, the callback function has limitation of callback period. Once the callback budget is exhausted, the function will be disabled automatically. Callback Budget (Unit: minutes)- Specify the time budget for the dial-in user. The budget will be decreased automatically per callback connection.
Page 322 You can find the summary table of all VPN connections. You may disconnect any VPN connection by clicking Drop button. You may also aggressively Dial-out by using Dial-out Tool and clicking Dial button. Dial Click this button to execute dial out function. Refresh Seconds Choose the time for refresh the dial information among 5, 10, and 30.
Page 323: Certificate Management
A digital certificate works as an electronic ID, which is issued by a certification authority (CA). It contains information such as your name, a serial number, expiration dates etc., and the digital signature of the certificate-issuing authority so that a recipient can verify that the certificate is real.
Page 324 Type in all the information that the window request. Then click Generate again. Import Click this button to import a saved file as the certification information. Click this button to refresh the information listed below. Refresh View Click this button to view the detailed settings for certificate request.
Page 325 Trusted CA certificate lists three sets of trusted CA certificate. To import a pre-saved trusted CA certificate, please click IMPORT to open the following window. Use Browse… to find out the saved text file. Then click Import. The one you imported will be listed on the Trusted CA Certificate window.
Page 326: Wireless Lan
Local certificate and Trusted CA certificate for this router can be saved within one file. Please click Backup on the following screen to save them. If you want to set encryption password for these certificates, please type characters in both fields of Encrypt password and Confirm password.
Page 327 Real-time Hardware Encryption: Vigor Router is equipped with a hardware AES encryption engine so it can apply the highest protection to your data without influencing user experience. Complete Security Standard Selection: To ensure the security and privacy of your wireless communication, we provide several prevailing standards on market.
Page 328 By clicking the General Settings, a new web page will appear so that you could configure the SSID and the wireless channel. Please refer to the following figure for more information. VigorIPPBX 2820 Series User’s Guide...
Page 329 Enable Wireless LAN Check the box to enable wireless function. Mode At present, the router can connect to 11b Only, 11g Only, 11n Only, Mixed(11b+11g), Mixed(11g+11n) and Mixed (11b+11g+11n) stations simultaneously. Simply choose Mix (11b+11g+11n) mode. Index(1-15) in Schedule Set the wireless LAN to work at certain time interval only. You may choose up to 4 schedules out of the 15 schedules pre-defined in Applications >>...
Page 330 Long Preamble This option is to define the length of the sync field in an 802.11 packet. Most modern wireless network uses short preamble with 56 bit sync filed instead of long preamble with 128 bit sync field. However, some original 11b wireless network devices only support long preamble.
Page 331 Download – Type the transmitting rate for data download. Default value is 30,000 kbps. This page allows you to set security with different modes for SSID 1, 2, 3 and 4 respectively. After configuring the correct settings, please click OK to save and invoke it. By clicking the Security Settings, a new web page will appear so that you could configure the settings of WEP and WPA.
Page 332 WPA/802.1x Only- Accepts only WPA clients and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol. WPA2/802.1x Only- Accepts only WPA2 clients and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol. Mixed (WPA+WPA2/802.1x only) - Accepts WPA and WPA2 clients simultaneously and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol.
Page 333 In the Access Control, the router may restrict wireless access to certain wireless clients only by locking their MAC address into a black or white list. The user may block wireless clients by inserting their MAC addresses into a black list, or only let them be able to connect by inserting their MAC addresses into a white list.
Page 334 WPS (Wi-Fi Protected Setup) provides easy procedure to make network connection between wireless station and wireless access point (vigor router) with the encryption of WPA and WPA2. Note: Such function is available for the wireless station with WPS supported. It is the simplest way to build connection between wireless network clients and vigor router. Users do not need to select any encryption mode and type any long encryption passphrase to setup a wireless client every time.
Page 335  If you want to use PIN code, you have to know the PIN code specified in wireless client. Then provide the PIN code of the wireless client you wish to connect to the vigor router. For WPS is supported in WPA-PSK or WPA2-PSK mode, if you do not choose such mode in Wireless LAN>>Security, you will see the following message box.
Page 336 Authentication Mode Display current authentication mode of the router. Only WPA2/PSK and WPA/PSK support WPS. Configure via Push Click Start PBC to invoke Push-Button style WPS setup Button procedure. The router will wait for WPS requests from wireless clients about two minutes. The WPS LED on the router will blink fast when WPS is in progress.
Page 337 The application for the WDS-Repeater mode is depicted as below: The major difference between these two modes is that: while in Repeater mode, the packets received from one peer AP can be repeated to another peer AP through WDS links. Yet in Bridge mode, packets received from a WDS link will only be forwarded to local wired or wireless hosts.
Page 338 Mode Choose the mode for WDS setting. Disable mode will not invoke any WDS setting. Bridge mode is designed to fulfill the first type of application. Repeater mode is for the second one. Security There are three types for security, Disable, WEP and Pre-shared key.
Page 339 MAC addresses are allowed to be entered in this page at one time. Yet please disable the unused link to get better performance. If you want to invoke the peer MAC address, remember to check Enable box in the front of the MAC address after typing.
Page 340 long guard interval for data transmit based on the station capability. Aggregation MSDU combine frames with Aggregation MSDU can different sizes. It is used for improving MAC layer’s performance for some brand’s clients. The default setting is Enable. Vigor router can scan all regulatory channels and find working APs in the neighborhood. Based on the scanning result, users will know which channel is clean for usage.
Page 341 the page or choose the AP MAC address from the Scan result field, and click Bridge or Repeater. Next, click Add to. Later, the MAC address of the AP will be added to Bridge or Repeater field of WDS settings page. Station List provides the knowledge of connecting wireless clients now along with its status code.
Page 342: Usb Application
USB diskette can be regarded as a server. By way of Vigor router, clients on LAN can access, write and read data stored in USB diskette. After setting the configuration in USB Application, you can type the IP address of the Vigor router and username/password created in USB Application>>USB User Management on the client software.
Page 343 Default Charset is for English based file name. For Simplified Chinese file/directory names, please choose GB2312; for Traditional Chinese file/directory names, choose BIG5. Samba Service Settings Click Enable to invoke samba service via the router. Access Mode LAN Only – Users coming from internet cannot connect to the samba server of the router.
Page 344 FTP/Samba User Enable – Click this button to activate this profile (account) for FTP service or Samba User service. Later, the user can use the username specified in this page to login into FTP server. Disable – Click this button to disable such profile. Username Type the username for FTP/Samba users for accessing into FTP server (USB storage disk).
Page 345 Access Rule It determines the authority for such profile. Any user, who uses such profile for accessing into USB storage disk, must follow the rule specified here. File – Check the items (Read, Write and Delete) for such profile. Directory –Check the items (List, Create and Remove) for such profile.
Page 346 Current Path Display current folder. Upload Click this button to upload the selected file to the USB diskette. The uploaded file in the USB diskette can be shared for other user through FTP. VigorIPPBX 2820 Series User’s Guide...
Page 347: System Maintenance
This page is to monitor the status for the users who accessing into FTP or Samba server (USB diskette) via the Vigor router. If you want to remove the diskette from USB port in router, please click Disconnect USB Disk first. And then, remove the USB diskette later. Connection Status If there is no USB diskette connected to Vigor router, “No Disk Connected”...
Page 348 The System Status provides basic network settings of Vigor router. It includes LAN and WAN interface information. Also, you could get the current running firmware version or firmware related information from this presentation. Model Name Display the model name of the router. Firmware Version Display the firmware version of the router.
Page 349 WAN------- Link Status Display current connection status. MAC Address Display the MAC address of the WAN Interface. Connection Display the connection type. IP Address Display the IP address of the WAN interface. Default Gateway Display the assigned IP address of the default gateway. SIP Trunk------- Index/Profile/Status Display current status for SIP profiles.
Page 350 ACS Server On Choose the interface for the router connecting to ACS server. ACS Server URL/Username/Password – Such data must be typed according to the ACS (Auto Configuration Server) you want to link. Please refer to Auto Configuration Server user’s manual for detailed information. CPE Client It is not necessary for you to type them.
Page 351 Old Password Type in the old password. The factory default setting for password is blank. New Password Type in new password in this filed. Confirm Password Type in the new password again. When you click OK, the login window will appear. Please use the new password to access into the web configurator again.
Page 352 Click Save button, the configuration will download automatically to your computer as a file named config.cfg. The above example is using Windows platform for demonstrating examples. The Mac or Linux platform will appear different windows, but the backup function is still available. Note: Backup for Certification must be done independently.
Page 353 Enable Check Enable to activate function of syslog. Check Syslog Server to save the log to Syslog directly. Syslog Save to Check USB Disk to save the log to the attached USB diskette. Router Name Type in the router name provided by ISP. Server IP Address The IP address of the Syslog server.
Page 354 Enable E-mail Alert Check the box to send alert message to the e-mail box while the modem detecting the item(s) you specify here. Click OK to save these settings. For viewing the Syslog, please do the following: Just set your monitor PC’s IP address in the field of Server IP Address Install the Router Tools in the Utility within provided CD.
Page 355 It allows you to specify where the time of the router should be inquired from. Current System Time Click Inquire Time to get the current time. Use Browser Time Select this option to use the browser time from the remote administrator PC host as router’s system time.
Page 356 This page allows you to manage the settings for access control, access list, port setup, and SMP setup. For example, as to management access control, the port number is used to send/receive SIP message for building a session. The default value is 5060 and this must match with the peer Registrar when making VoIP calls.
Page 357 Get Community Set the name for getting community by typing a proper character. The default setting is public. Set Community Set community by typing a proper name. The default setting is private. Manager Host IP Set one host as the manager to execute SNMP function. Please type in IP address to specify certain host.
Page 358 Note that this example is running over Windows OS (Operating System). Download the newest firmware from DrayTek's web site or FTP site. The DrayTek web site is www.draytek.com (or local DrayTek's web site) and FTP site is ftp.draytek.com.
Page 359 After you have finished the setting profiles for WCF, it is the time to activate the mechanism for your computer. Click System Maintenance>>Activation to open the following page for accessing http://myvigor.draytek.com. Note: Such service mechanism is powered by Commtouch. Choose WAN interface used by such device for activating Web...
Page 360 CT-CF) adopted by such router. Start Date Display the starting date of WCF license activated successfully. Expire Date Display the ending date of WCF license activated successfully. Activate Click this link to access into http://myvigor.draytek.com for activating WCF function. VigorIPPBX 2820 Series User’s Guide...
Page 361: Diagnostics
Diagnostic Tools provide a useful way to view or diagnose the status of your Vigor router. Below shows the menu items for Diagnostics. Click Diagnostics and click Dial-out Trigger to open the web page. The internet connection (e.g., ISDN, PPPoE, PPPoA, etc) is triggered by a package sending from the source IP address.
Page 362 Refresh Click it to reload the page. VigorIPPBX 2820 Series User’s Guide...
Page 363 Click Diagnostics and click ARP Cache Table to view the content of the ARP (Address Resolution Protocol) cache held in the router. The table shows a mapping between an Ethernet hardware address (MAC Address) and an IP address. Refresh Click it to reload the page. Clear Click it to clear the whole table.
Page 364 Click Diagnostics and click NAT Sessions Table to open the setup page. Private IP:Port It indicates the source IP address and port of local PC. #Pseudo Port It indicates the temporary port of the router used for NAT. Peer IP:Port It indicates the destination IP address and port of remote host.
Page 365 Ping to Use the drop down list to choose the destination that you want to ping. IP Address Type in the IP address of the Host/IP that you want to ping. Click this button to start the ping work. The result will be displayed on the screen.
Page 366 automatically. Refresh Click this link to refresh this page manually. Index Display the number of the data flow. IP Address Display the IP address of the monitored device. TX rate (kbps) Display the transmission speed of the monitored device. Display the receiving speed of the monitored device. RX rate (kbps) Sessions Display the session number that you specified in Limit...
Page 367 Click Diagnostics and click Traffic Graph to pen the web page. Choose WAN1 Bandwidth/WAN2 Bandwidth, Sessions, daily or weekly for viewing different traffic graph. Click Refresh to renew the graph at any time. Click Diagnostics and click Trace Route to open the web page. This page allows you to trace the routes from router to the host.
Page 368 Protocol Choose a protocol (ICMP or UDP) for such route. Host/IP Address It indicates the IP address of the host. Click this button to start route tracing work. Click this link to remove the result on the window. Clear VigorIPPBX 2820 Series User’s Guide...
Page 369: External Devices
You can change the device name if required or remove the information for off-line device whenever you want. When you finished the configuration, click OK to save it. Note: Only DrayTek products can be detected by this function. VigorIPPBX 2820 Series User’s Guide...
Page 370 This page is left blank. VigorIPPBX 2820 Series User’s Guide...
Page 371: Chapter 7: Trouble Shooting
This section will guide you to solve abnormal situations if you cannot access into the Internet after installing the router and finishing the web configuration. Please follow sections below to check your basic installation status stage by stage.  Checking if the hardware status is OK or not. ...
Page 372 The example is based on Windows XP. As to the examples for other operation systems, please refer to the similar steps or find support notes in www.draytek.com. Go to Control Panel and then double-click on Network Connections. Right-click on Local Area Connection and click on Properties.
Page 373 Select Obtain an IP address automatically and Obtain DNS server address automatically. Double click on the current used MacOs on the desktop. Open the Application folder and get into Network. On the Network screen, select Using DHCP from the drop down list of Configure IPv4.
Page 374: Pinging The Router From Your Computer
The default gateway IP address of the router is 192.168.1.1. For some reason, you might need to use “ping” command to check the link status of the router. The most important thing is that the computer will receive a reply from 192.168.1.1. If not, please check the IP address of your computer.
Page 375 VigorIPPBX 2820 Series User’s Guide...
Page 376: Checking If The Isp Settings Are Ok Or Not
PIN code and try again. If it still fails, it might be the compliance problem of system. Please open DrayTek Syslog Tool to capture the connection information (WAN Log) and send the page (similar to the following graphic) to the service center of DrayTek. VigorIPPBX 2820 Series User’s Guide...
Page 377: Backing To Factory Default Setting If Necessary
Please connect your Notebook with 3G USB Modem to test the connection speed to verify if the problem is caused by VigorIPPBX 2820. In addition, please refer to the manual of 3G USB Modem for LED Status to make sure if the modem connects to Internet via HSDPA mode.
Page 378: Contacting Your Dealer
If the router still cannot work correctly after trying many efforts, please contact your dealer for further help right away. For any questions, please feel free to send e-mail to support@draytek.com. VigorIPPBX 2820 Series User’s Guide...

This manual is also suitable for:

Vigor ippbx 2820n

Draytek Vigor IPPBX 2820 Series User Manual

Chapter 1: Introduction

Chapter 2: Wizards for Easy Configuration

Chapter 3: IP PBX and ISDN Configuration

Chapter 4: Applications and Tutorials

Chapter 5: Network Configuration

Chapter 6: Advanced Configuration

Chapter 7: Trouble Shooting

Quick Links

Related Manuals for Draytek Vigor IPPBX 2820 Series

Summary of Contents for Draytek Vigor IPPBX 2820 Series

This manual is also suitable for:

Table of Contents