To Restart The System; Testing Basic Hardware Functionality - Nortel BCM50 Troubleshooting Manual

To restart the system

1 Select Administration > Utilities > Reset.
2 Click the appropriate reset button.
Table 9 lists the Reset functions.
Table 9 Reset functions
Function
Reboot BCM50 System
Warm Reset Telephony
Services
Cold Reset Telephony
Services
Cold Reset Router

Testing basic hardware functionality

This section describes how to test the components of the BCM50 system, and how to troubleshoot
them if they fail the test.
Use the following procedures to help isolate and identify problems with your BCM50 hardware:
• To test the main unit
• To troubleshoot the main unit
• To test the expansion unit
• To troubleshoot the expansion unit
• To test the MBM
• To test a station MBM
Description
Restarts the operating system of the
BCM50 system
Restarts telephony services running
on the BCM50 system
Resets telephony programming of
the BCM50 system to the factory
defaults for that software level
Resets the router programming to
the factory defaults.
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Chapter 3 Hardware Troubleshooting
Impact
Temporarily stops all services on the
system. Restarts all services.
This operation does not affect
configuration parameters or
programming.
Restarts all telephony services,
including LAN CTE, Voicemail, and
IP telephony.
This operation does not affect
configuration parameters or
programming.
Affects all telephony services,
including LAN CTE, Voicemail, and
IP telephony.
Telephony services restart with all
telephony programming at default
values for the specified region,
template, and start DN, for the
current software release level.
A cold reset erases voice message
mailboxes and messages if the DN
length is not set to system defaults.
For information about setting the DN
length, refer to the BCM50 Device
Configuration Guide.
Affects services that rely on the
WAN.
BCM50 Troubleshooting Guide
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