Repeating defects
Actions
Step 1
Measure the distance between defects. Is the distance between defects
equal to any of the following?
•
3.82 in. (97 mm)
•
1.85 in. (47 mm)
•
1.5 in. (38 mm)
Step 2
Is the distance between defects equal to 3.15 in. (80 mm)?
Printer is printing blank pages
Actions
Step 1
Check the toner cartridge level.
Is the toner level low?
Step 2
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Step 3
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Yes
Replace the imaging
unit.
Replace the fuser. See
"Fuser removal" on
page
Yes
Replace the toner
cartridge.
Go to step 3.
Go to step 4.
Diagnostic information
39
No
Go to step 2.
Contact the next level
of support.
305.
No
Go to step 2.
Replace the imaging
unit.
Replace the transfer
roll.
7015