Page 1 MX310 and MX317 User's Guide June 2017 www.lexmark.com Machine type(s): 7015 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Conventions................................6 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer........................ 10 Printer conﬁgurations............................11 Understanding the basic functions of the scanner................... 12 Using the ADF and scanner glass........................13 Using the printer control panel........................
Page 3 Contents Printing conﬁdential and other held jobs....................53 Printing information pages..........................54 Canceling a print job............................54 Copying......................56 Making copies..............................56 Copying photos..............................57 Copying on specialty media........................... 57 Customizing copy settings..........................59 Placing information on copies........................63 Canceling a copy job............................64 Understanding the copy options........................64 E-mailing......................
Page 4 Contents Settings menu..............................112 Help menu................................. 145 Saving money and the environment............146 Saving paper and toner..........................146 Saving energy..............................146 Recycling................................149 Securing the printer...................151 Statement of Volatility............................151 Erasing volatile memory..........................151 Erasing non‑volatile memory......................... 151 Finding printer security information......................152 Maintaining the printer................153 Cleaning printer parts.............................
Page 5 Contents Paper jam in trays.............................174 Paper jam in the multipurpose feeder......................174 Paper jam in the automatic document feeder..................176 Troubleshooting..................177 Understanding the printer messages......................177 Solving printer problems..........................191 Solving print problems............................197 Solving copy problems...........................221 Solving fax problems............................. 224 Solving scanner problems..........................231 Embedded Web Server does not open....................
Page 6: Safety Information
Safety information Safety information Conventions Note: A note identiﬁes information that could help you. Warning: A warning identiﬁes something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
Page 7 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 8 Safety information • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements. • Make sure that your ﬁngers are not under the printer when you set it down. •...
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and conﬁguring the accessibility Lexmark Accessibility Guide—This guide is available features of your printer at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Conﬁgurations
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 12: Understanding The Basic Functions Of The Scanner
Learning about the printer Printer control panel Automatic document feeder (ADF) ADF tray ADF bin Front door release button Standard 250‑sheet tray Optional 250‑ or 550‑sheet tray 100‑sheet multipurpose feeder Paper stop Standard bin Understanding the basic functions of the scanner •...
Page 13: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 14: Understanding The Colors Of The Sleep Button And Indicator Lights
Learning about the printer Use the Display • View the printer status and messages. • Set up and operate the printer. Arrow buttons Scroll up and down or left and right. Select button • Select menu options. • Save settings. Address book button View all the stored addresses.
Page 15 Learning about the printer Sleep button light Printer status Blinking amber for 0.1 second, then goes The printer is in Hibernate mode. completely off for 1.9 seconds in a slow, pulsing pattern...
Page 16: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing.
Page 17 Additional printer setup Open the controller board shield using the green handle. Use the following illustration to locate the option card connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
Page 18: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 19: Installing Hardware Options
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
Page 20: Installing Optional Trays
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
Page 21 Additional printer setup Pull out the tray from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Page 22 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 23: Attaching Cables
Additional printer setup Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 24: Setting Up The Printer Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 25: Networking
Additional printer setup Networking Notes: • Purchase a MarkNet N8352 wireless network adapter ﬁrst before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter. •...
Page 26: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup • Security Method—There are four basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. –...
Page 27 Additional printer setup Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. Press , and then follow the instructions on the printer display.
Page 28: Verifying Printer Setup
Additional printer setup Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter.
Page 29: Printing A Network Setup Page
Additional printer setup Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing conﬁguration. From the printer control panel, navigate to: >...
Page 30: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 167 “Storing paper” on page Setting the paper size and type From the printer control panel, navigate to: >...
Page 31 Loading paper and specialty media Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam. Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
Page 32 Loading paper and specialty media Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 33 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 34 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 35: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 36 Loading paper and specialty media Pull the extender gently so that the multipurpose feeder is fully extended and open. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. •...
Page 37 Loading paper and specialty media • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. •...
Page 38 Loading paper and specialty media Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer ﬁrst. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer ﬁrst.
Page 39: Linking And Unlinking Trays
Loading paper and specialty media • Load envelopes with the ﬂap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 40: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 41 Loading paper and specialty media Using the printer control panel From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑deﬁned custom names. Press...
Page 42: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide at http://support.lexmark.com. Using specialty media Tips on using letterhead •...
Page 43: Tips On Using Labels
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 44: Paper Guidelines
Paper and specialty media guide Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can signiﬁcantly affect print quality. • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the card stock loaded in the tray.
Page 45: Selecting Paper
Paper and specialty media guide Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Page 46: Using Recycled Paper And Other Office Papers
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientiﬁc testing is conducted with rigor and discipline.
Page 47: Storing Paper
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 48: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Supported paper sizes, types, and weights Supported paper sizes Paper size and Standard Optional 250‑ Multipurpose Scanner Duplex dimension 250‑sheet tray or 550‑sheet feeder glass printing tray Business card 3 x 5 in. 4 x 6 in. 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm...
Page 49 Paper and specialty media guide Paper size and Standard Optional 250‑ Multipurpose Scanner Duplex dimension 250‑sheet tray or 550‑sheet feeder glass printing tray Folio 215.9 x 330.2 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal 76.2 x 127 mm (3 x 5 in.) to 215.9 x 359.92 mm...
Page 50: Supported Paper Types And Weights
Paper and specialty media guide Supported paper types and weights The standard tray supports 60–90‑g/m (16–24‑lb) paper weights. The optional tray supports 60–120‑g/m (16– 32‑lb) paper weights. The multipurpose feeder supports 60–163‑g/m (16–43‑lb) paper weights. Paper type 250‑ or Multipurpose feeder Duplex mode Scanner glass 550‑sheet tray...
Page 51: Printing
Printing Printing Printing a document Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the print job. From the document that you are trying to print, open the Print dialog. If necessary, adjust the settings.
Page 52 Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 53: Printing Conﬁdential And Other Held Jobs
Printing Printing conﬁdential and other held jobs Storing print jobs in the printer From the printer control panel, navigate to: > Settings > > Security > > Conﬁdential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered.
Page 54: Printing Information Pages
Printing From the printer home screen, select Held Jobs. Send the print job. Modifying conﬁdential print settings Note: This feature is available only in network printers or printers connected to print servers. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 55 Printing Canceling a print job from the computer For Windows users Open the printers folder, and then select your printer. From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users From System Preferences in the Apple menu, navigate to your printer. From the print queue, select the print job you want to cancel, and then delete it.
Page 56: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the sheet. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 57: Copying Photos
Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the printer control panel, use the keypad to enter the number of copies, and then press Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner.
Page 58: Copying On Letterhead
Copying From the printer control panel, navigate to: > Copy > > Copy from > select the size of the original document Navigate to: Copy to > > select the tray containing the transparencies > > select the number of copies or enter a number on the keypad >...
Page 59: Customizing Copy Settings
Copying Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press Press the left or right arrow button to scroll to Finish the Job, and then press Customizing copy settings Copying to a different size Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.
Page 60: Reducing Or Enlarging Copies
Copying Navigate to: Copy to > > select the tray containing the paper size and type you want to use > > select the number of copies or enter a number on the keypad > If there are no trays that contain the paper size and type you want to use, then do the following: Navigate to: Copy to >...
Page 61: Adjusting Copy Quality
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, navigate to: > Copy > > Darkness > adjust the darkness setting > select the number of copies or enter a number on the keypad >...
Page 62: Collating Copies
Copying Select the number of copies or enter a number on the keypad, and then press Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press Press the left or right arrow button to scroll to Finish the Job, and then press Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print...
Page 63: Placing Information On Copies
Copying From the printer control panel, navigate to: > Copy > > Separator Sheets Select Between Copies, Between Jobs, Between Pages, or Off. Select the number of copies or enter a number on the keypad, and then press Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press Press the left or right arrow button to scroll to Finish the Job, and then press Copying multiple pages onto a single sheet...
Page 64: Canceling A Copy Job
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 65 Copying • To set the printer to automatically detect the size of the original document, press the left or right arrow button to scroll to Auto Size Sense, and then press Copy to This option lets you select the paper size and type on which your copies will be printed. •...
Page 66 Copying • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text, graphics, and photos. Content Source This option lets you set the original document source. Select from the following content sources: •...
Page 67: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the sheet. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 68: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 69: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the sheet. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 70: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the ﬁrst page of the transmission: fax name (identiﬁcation of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 71 Faxing CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Page 72 Faxing Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Page 73 Faxing Connected to different wall jacks PHONE LINE Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 74 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
Page 75 Faxing CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
Page 76 Faxing Setting up fax using VoIP telephone service CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 77 Faxing Notes: • To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial tone. • If you need two telephone ports for your devices, but do not want to pay extra cost, then use a phone splitter.
Page 78 Faxing Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Connect your analog telephone to the telephone port of the printer. Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then listen for a dial tone.
Page 79 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 80 Faxing Connecting the printer to a non‑RJ11 wall jack LINE Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 81: Connecting To A Distinctive Ring Service
Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. N F N PHONE LINE...
Page 82: Setting The Outgoing Fax Or Station Name And Number
Faxing Setting the outgoing fax or station name and number Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 83: Sending A Fax
• The fax option is available only with the PostScript® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, conﬁgure and enable it in the Conﬁguration tab.
Page 84: Creating A Fax Destination Shortcut Using The Embedded Web Server
Faxing Sending a fax using a shortcut number Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. A shortcut number (1–999) can contain a single recipient or multiple recipients. Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: •...
Page 85: Customizing Fax Settings
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Page 86: Canceling An Outgoing Fax
Faxing From the printer control panel, navigate to: Fax > > enter the fax number > > Darkness > adjust the darkness of the fax > Viewing a fax log Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 87: Holding And Forwarding Faxes
Faxing Press > Delete Selected Jobs. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 88: Understanding The Fax Options
Faxing Understanding the fax options Original Size This option lets you choose the size of the documents you are going to fax. From the Fax area of the printer control panel, press the Options button. Original Size appears. Press Press the arrow buttons until the size of the original document appears, and then press Resolution This option lets you adjust the quality of the fax output.
Page 89 Faxing • Inkjet—The original document was printed using an inkjet printer. • Photo/Film—The original document is a photo from a ﬁlm. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Press—The original document was printed using a printing press. •...
Page 90: Scanning
Scanning Scanning Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the sheet. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 91: Scanning To A Computer
Scanning Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: •...
Page 92 Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light turns on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 93: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Conﬁdential Print General Settings Paper Size/Type Device Statistics Security Audit Log Copy Settings Standard Network Conﬁgure MP Set Date and Time Fax Settings Network Setup Page...
Page 94: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Conﬁgure MP to "Cassette" for MP Feeder Manual Envelope to appear as a menu setting.
Page 95 Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Conﬁgure MP to “Cassette” for MP Letter Feeder Size to appear as a menu item.
Page 96 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oﬁcio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 97: Substitute Size Menu
Understanding the printer menus Conﬁgure MP menu Conﬁgure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette conﬁgures the First multipurpose feeder as the automatic paper source. •...
Page 98 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 99: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 100: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light. Light Heavy Weight Specify the relative weight of the paper loaded is heavy.
Page 101: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 102: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, size, and page orientation. Scan Size Name Notes: Width • 8.5 inches is the U.S. factory default setting for Width. 216 mm is the Height international factory default setting for Width.
Page 103: Reports Menu
Understanding the printer menus Reports menu Reports menu Menu Settings Page Print a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information.
Page 104: Network/Ports Menu
Understanding the printer menus Network/Ports menu Active NIC menu Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only when an optional network card is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu.
Page 105 Understanding the printer menus Network Buffer Set the size of the network input buffer. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 106: Network Card Menu
Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the wireless network adapter.
Page 107: Ipv6 Menu
Understanding the printer menus Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Specify the Zero Conﬁguration Networking setting. Note: Yes is the factory default setting.
Page 108: Wireless Menu
Understanding the printer menus Auto Conﬁguration Specify whether or not the network adapter accepts the automatic IPv6 address conﬁguration entries provided by a router. Note: On is the factory default setting. Set Hostname Set the host name. Note: These settings can be changed only from the Embedded View Address Web Server.
Page 109: Appletalk Menu
Understanding the printer menus View Signal Quality View the quality of the wireless connection. View Security Mode View the encryption method for the wireless network. AppleTalk menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk •...
Page 110: Security Menu
Understanding the printer menus SMTP Server Authentication Specify the type of user authentication required for scan to e‑mail privileges. No authentication required Login/Plain Note: “No authentication required” is the factory default setting. CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5 Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server.
Page 111: Set Date And Time Menu
Understanding the printer menus Set Date and Time menu Current Date and Time View the current date and time settings for the printer. Manually Set Date and Time Enter the date and time. [input date/time] Notes: • Manually setting the date and time sets Enable NTP to No. •...
Page 112: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text that appears on the display. English Note: Not all languages are available for all models. You may Francais need to install special hardware for some languages. Deutsch Italiano Espanol...
Page 113 Understanding the printer menus Run Initial Setup Run the setup wizard. Paper Sizes Specify the unit of measurement for paper sizes. Note: US is the factory default setting. Metric Scan to PC Port Range Specify a valid port range for printers behind a port blocking ﬁrewall.
Page 114 Understanding the printer menus Timeouts Set the idle time before the printer begins operating in Sleep Mode. Sleep Mode Disabled Notes: 1–120 • 20 minutes is the factory default setting. • Disabled appears only when Energy Conserve is set to Off.
Page 115 Understanding the printer menus Timeouts Set the time the printer waits to receive for more data before canceling a print job. Wait Timeout Disabled Notes: 15–65535 • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 116: Copy Settings Menu
Headphone Volume Note: 5 is the factory default setting. 1–10 Information Sent to Lexmark Send anonymous device usage information to Lexmark. Supplies and Page Usage (Anonymous) Note: The default value depends on what you selected during the initial setup. Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button.
Page 117 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) Specify whether an original document is two‑sided or one‑sided, and then specify whether the copy should be two‑sided or one‑sided.
Page 118 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense JIS B5 Custom Scan Size [x] Book Original Business Card...
Page 119 Understanding the printer menus Overlay Specify the overlay text printed on each page of the copy job. Conﬁdential Note: Off is the factory default setting. Copy Draft Urgent Custom Custom Overlay Specify the custom overlay text. Allow priority copies Allow interruption of a print job to copy a page or document. Note: On is the factory default setting.
Page 120: Fax Settings Menu
Understanding the printer menus Sharpness Adjust the amount of sharpness of a copy. 1–5 Note: 3 is the factory default setting. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line. General Fax Settings Fax Name Specify the name of the fax in the printer.
Page 121 Understanding the printer menus Fax Number Masking Specify the direction from where digits are masked in an outgoing fax number. Notes: From left • Off is the factory default setting. From right • The number of characters masked is determined by the Digits to Mask setting.
Page 122 Understanding the printer menus Original Size Specify the size of the original document. Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes Custom Scan Size [x] Book Original...
Page 123 Understanding the printer menus Behind a PABX Enable or disable switchboard blind dialing without a dial tone. Note: No is the factory default setting. Enable ECM Enable or disable Error Correction Mode for fax jobs. Note: Yes is the factory default setting. Enable Fax Scans Fax ﬁles that are scanned at the printer.
Page 124 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible.
Page 125 Understanding the printer menus Auto Reduction Scale an incoming fax job so that it ﬁts the size of the paper loaded in the designated fax source. Note: On is the factory default setting. Paper Source Specify the paper source for printing incoming fax jobs. Auto Note: Auto is the factory default setting.
Page 126 Understanding the printer menus Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log Enable printing of a received error log following a receive error.
Page 127 Understanding the printer menus Answer On All Rings Specify ring patterns when the printer is answering calls. Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only E‑mail Settings menu E‑mail Server Setup...
Page 128 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Specify whether the printer captures and transmits content in color. Note: On is the factory default setting.
Page 129 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to ﬁle size and quality of the image. Best for content 5–90 Notes: • Best for content is the factory default setting. • 5 reduces the ﬁle size and quality of the image. •...
Page 130: Ftp Settings Menu
Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 131 Understanding the printer menus PDF Settings Conﬁgure the PDF settings. PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version. A–1a • Off is the factory default setting for Secure PDF and Searchable PDF. Secure PDF Secure PDF requires you to enter your password twice.
Page 132 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x] Book Original...
Page 133 Understanding the printer menus Log Paper Source Specify a paper source when printing FTP logs. Tray [x] Note: Tray 1 is the factory default setting. MP Feeder FTP Bit Depth Enable the Text/Photo mode to have smaller ﬁle sizes by using 1‑bit images. 1 bit Note: 8 bit is the factory default setting.
Page 134: Print Settings
Understanding the printer menus Print Settings Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. PPDS Emulation • This does not prevent a software program from sending print jobs that use another printer language.
Page 135: Finishing Menu
Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the user default setting for all print jobs. 1 sided 2 sided Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File >...
Page 136: Quality Menu
Understanding the printer menus Separator Source Specify the paper source for separator sheet. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Conﬁgure MP to “Cassette” for MP Feeder to appear as a menu setting.
Page 137 Understanding the printer menus Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Fonts Note: Off is the factory default setting. Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output.
Page 138: Utilities Menu
Understanding the printer menus Utilities menu Format Flash Format the ﬂash memory. Warning—Potential Damage: Do not turn off the printer while the ﬂash memory is being formatted. Notes: • Yes deletes all data stored in ﬂash memory. • No cancels the format request. •...
Page 139: Postscript Menu
Understanding the printer menus PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Enable the SysStart ﬁle. Note: Off is the factory default setting. PCL Emul menu Font Source Specify the set of fonts used in the Font Name menu.
Page 140 Understanding the printer menus PCL Emulation Settings Specify the orientation of text and graphics on a page. Orientation Notes: Portrait • Portrait is the factory default setting. It prints text and graphics Landscape parallel to the short edge of the page. •...
Page 141: Ppds Menu
Understanding the printer menus Tray Renumber Conﬁgure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign Multipurpose Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option Assign Tray [x] appears only when it is selected by the PCL 5e interpreter.
Page 142 Understanding the printer menus Menu item Description Lines per Page Sets the number of lines that print on each page 1–255 Notes: • 64 is the factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 143: Html Menu
Understanding the printer menus Menu item Description Auto LF after CR Speciﬁes whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Notes: • Off is the factory default setting. • Settings are duplicated in the PCL Emulation menu. HTML menu Font Name Joanna MT...
Page 144: Image Menu
Understanding the printer menus Scale Scale the default font for HTML documents. 1–400% Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Set the page orientation for HTML documents. Portrait Note: Portrait is the factory default setting. Landscape Margin Size Set the page margin for HTML documents.
Page 145: Help Menu
Understanding the printer menus Help menu Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and conﬁguring the settings E‑mail Guide Provides information about sending e‑mails and conﬁguring the settings Fax Guide Provides information about sending faxes and conﬁguring the settings FTP Guide Provides information about scanning documents and conﬁguring the settings...
Page 146: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 147: Reducing Printer Noise
Saving money and the environment Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the performance speciﬁcations for your printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a job is ready to print. You may notice a short delay before the ﬁrst page is printed.
Page 148: Adjusting Sleep Mode
Saving money and the environment Adjusting Sleep mode From the control panel, navigate to: > Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode > In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode. Apply the changes.
Page 149: Recycling
These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
Page 150: Returning Lexmark Cartridges For Reuse Or Recycling
Saving money and the environment When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling.
Page 151: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 152: Finding Printer Security Information
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Page 153: Maintaining The Printer
Maintaining the printer Maintaining the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 154: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Open the scanner cover. Wipe the areas shown with a damp, soft, lint-free cloth. White underside of the scanner cover Scanner glass Automatic document feeder (ADF) glass White underside of the ADF cover Close the scanner cover.
Page 155: Checking The Status Of Parts And Supplies
Maintaining the printer Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the printer control panel, navigate to: >...
Page 156: Ordering Supplies
Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Page 157: Ordering An Imaging Unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Lexmark Return Program Regular Imaging unit 500Z...
Page 158: Storing Supplies
Maintaining the printer Part name Part number Separator pad 40X6247 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
Page 159 Maintaining the printer Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials. Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 160: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer.
Page 161 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 162: Moving The Printer
Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the front door. Moving the printer Moving the printer to another location CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 163: Shipping The Printer
Maintaining the printer • Make sure that your ﬁngers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Page 164: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Page 165: Viewing Reports
Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 166: Restoring Factory Default Settings
Managing the printer Notiﬁcation Description The printer stops processing jobs when the supply condition is reached, and the user Continuable Stop needs to press a button to continue printing. The printer stops processing jobs when the supply condition is reached. The supply Non Continuable Stop must be replaced to continue printing.
Page 167: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.
Page 168: Identifying Jam Locations
Clearing jams • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •...
Page 169: Paper Jam In The Front Door
Clearing jams Jam location Duplex unit Trays Rear door Paper jam in the front door CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open the front door.
Page 170 Clearing jams Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Page 171: Paper Jam In The Rear Door
Clearing jams Insert the toner cartridge. Close the front door. If necessary, press on the control panel. Paper jam in the rear door Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 172: Paper Jam In The Standard Bin
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the rear door. If necessary, press on the control panel. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 173: Paper Jam In The Duplex Unit
Clearing jams If necessary, press on the control panel. Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 174: Paper Jam In Trays
Clearing jams Insert the tray. From the control panel, press Paper jam in trays Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. If necessary, press on the control panel. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder.
Page 175 Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide. If necessary, press on the control panel.
Page 176: Paper Jam In The Automatic Document Feeder
Clearing jams Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the ADF cover. If necessary, press from the control panel.
Page 177: Troubleshooting
Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Change [paper source] to [custom string] load [paper orientation] Try one or more of the following: •...
Page 178: Close Front Door
Troubleshooting Close ﬂatbed cover and load originals if restarting job [2yy.xx] From the printer control panel, try one or more of the following: • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. •...
Page 179: Fax Memory Full
Troubleshooting Defective ﬂash detected [51] Try one or more of the following: • Replace the defective ﬂash memory card. • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. •...
Page 180 Troubleshooting Fax Station Number not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer to conﬁrm. models, press • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person.
Page 181 Troubleshooting Select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm.
Page 182 Troubleshooting Load multipurpose feeder with [paper size] [orientation] Try one or more of the following: • Load the multipurpose feeder with the correct paper size. • Depending on your printer model, touch Continue or press to clear the message and continue printing.
Page 183 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.
Page 184 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 185 If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the “Ordering supplies” section or go to www.lexmark.com. Not enough free space in ﬂash memory for resources [52] Try one or more of the following: •...
Page 186: Remove Paper From Standard Output Bin
Troubleshooting Remove paper from standard output bin Remove the paper stack from the standard bin. The printer automatically detects paper removal and resumes printing. If removing the paper does not clear the message, then select Continue on the printer control panel. For non-touch-screen printer models, press to conﬁrm.
Page 187 Troubleshooting Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...
Page 188 Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product.
Page 189: Some Held Jobs Were Not Restored
From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Turn off the printer and then turn it back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.
Page 190: Supply Needed To Complete Job
Troubleshooting Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: •...
Page 191: Solving Printer Problems
Troubleshooting Unformatted ﬂash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For to conﬁrm. non‑touch‑screen printer models, press • Format the ﬂash memory. Note: If the error message remains, then the ﬂash memory may be defective and need to be replaced. Weblink server not set up.
Page 192 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 193 Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is Contact customer solved. support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 194 Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 The problem is Contact...
Page 195: Paper Feed Problems
Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 196: Paper Jam Message Remains After Jam Is Cleared
Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do paper jams still occur frequently? Step 3 Contact...
Page 197: Solving Print Problems
Troubleshooting Solving print problems Printing problems Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.
Page 198: Large Jobs Do Not Collate
Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the trays are not linked. Resend the print job. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Step 1 The problem is...
Page 199: Print Jobs Do Not Print
Troubleshooting Action Step 2 The problem is Contact customer solved. support. Open the document you want to print in Adobe Acrobat. Click File > Print > Advanced > Print As Image > OK > OK. Do the ﬁles print? Print jobs do not print Action Step 1 The problem is...
Page 200: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected Action...
Page 201: Tray Linking Does Not Work
Troubleshooting Action Step 5 The problem is Contact customer solved. support. Check if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer. Resend the print job. Did the job print? Printing slows down Notes:...
Page 202: Unexpected Page Breaks Occur
Troubleshooting Action Step 1 The problem is Go to step 2. solved. Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
Page 203: Print Quality Problems
Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are printer. supported by the printer.
Page 204 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the • Paper menu to match the paper loaded in the tray. Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
Page 205: Gray Background On Prints
Troubleshooting Action Step 2 The problem is Contact customer solved. support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
Page 206 Troubleshooting Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct ﬁll pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
Page 207 Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is Go to step 2. solved. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 208: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 209 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 210: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 211: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 212: Printer Is Printing Blank Pages
Troubleshooting Action Step 4 From the printer Go to step 5. control panel, Make sure that the paper has no texture or rough ﬁnishes. change the texture settings in the Paper Are you printing on textured or rough paper? Texture menu to match the paper you are printing on.
Page 213: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 214: Repeating Defects Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 215: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type Load paper with the correct paper type and weight in the tray.
Page 216: Streaked Horizontal Lines Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 217: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 218 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper texture, type, and weight from the...
Page 219 Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Does fog or shading appear on prints? Step 2 Contact customer...
Page 220: Transparency Print Quality Is Poor
Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do toner specks appear on prints? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.
Page 221: Solving Copy Problems
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct ﬁll pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved.
Page 222: Copier Does Not Respond
Troubleshooting Copier does not respond Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Connect the power cord to the printer Check if the power cord is plugged into the printer and a properly...
Page 223 Troubleshooting Action Step 3 Go to step 4. “Cleaning the scanner glass” on If dark marks appear on prints, then clean the scanner glass and page 154. the ADF glass using a clean, lint-free cloth dampened with water. Is the scanner glass clean? Step 4 Go to step 5.
Page 224: Solving Fax Problems
Troubleshooting Action Step 9 Contact customer The problem is support. solved. Check for washed‑out or overexposed output. From the Copy screen, adjust the settings of the following: • Background Removal—Reduce the current setting. • Darkness—Increase the current setting. Resend the copy job. Do pages show washed‑out or overexposed prints? Partial document or photo copies Action...
Page 225: Caller Id Is Not Shown
Troubleshooting Fax function is not set up Before completing these instructions for network printers, check if the fax cables are connected. Note: The indicator light blinks red until you set up fax. Action The problem is Contact customer From the printer control panel, navigate to: solved.
Page 226: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Is there an error or status message on the display? Step 2 Go to step 3.
Page 227 Troubleshooting Action Step 6 Go to step 7. Connect the printer to an analog phone Check if the printer is connected to an analog phone service or the service or the correct correct digital connector. digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 228: Can Send But Not Receive Faxes
Troubleshooting Action Step 9 The problem is Go to step 10. solved. Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting. Try sending or receiving a fax. Can you send or receive a fax? Step 10 The problem is Go to step 11.
Page 229: Can Receive But Not Send Faxes
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu.
Page 230: Received Fax Has Poor Print Quality
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Load the original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass in the upper left corner. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 231: Solving Scanner Problems
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu.
Page 232 Troubleshooting The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on. Is the printer turned on? Step 2 Go to step 3. Connect the printer cable securely to the Check if the printer cable is securely attached to the printer and printer and the the computer, print server, option, or other network device.
Page 233: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Scan job was not successful Action Step 1 Go to step 2. Connect the cables properly. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Change the ﬁle Go to step 3.
Page 234: Poor Scanned Image Quality
Troubleshooting Action Step 2 Contact customer The problem is support. solved. Select a lower scan resolution. Does scanning still take too long or freeze the computer? Poor scanned image quality Action Step 1 Clear the error Go to step 2. message.
Page 235: Embedded Web Server Does Not Open
Troubleshooting Action Step 7 Problem solved. Contact customer support. Increase the scan resolution settings for a higher‑quality output. Did the increased resolution produce a higher‑quality output? Partial document or photo scans Action Check the placement of the document or photo. Contact customer Load the document...
Page 236: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 237: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 238 All licensing notices associated with this product can be viewed from the root directory of the installation software CD. Trademarks Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc.
Page 239 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a...
Page 240: Noise Emission Levels
The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 241: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark.
Page 242: Power Consumption
Notices Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza.
Page 243: Industry Canada Compliance Statement
Notices Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.
Page 244 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 245 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 246: Notice To Users Of The Canadian Telephone Network
Notices Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical speciﬁcations. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.
Page 247: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The ﬁlter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 248 Notices Uso del prodotto in Svizzera Questo prodotto richiede un ﬁltro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il ﬁltro poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 249 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 250 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 251: Index
Index Index collate Numerics copy options 65 250‑sheet tray cables collating copies 62 installing 20 Ethernet 23 Complex page, some data may 550‑sheet tray USB 23 not have printed [39] 178 installing 20 canceling compressed images appear on fax job 86 prints 204 canceling a copy job from the conﬁdential data...
Page 252 Index contacting customer photos 57 support 236 placing separator sheets Eco‑Mode control panel between copies 62 using 146 indicator light 14 quick copy 56 Embedded Web Server Sleep button light 14 reducing 60 accessing the remote control controller board selecting a tray 59 panel 164 accessing 16 to a different size 59...
Page 253 Index Ethernet port 23 fax setup Finishing menu 135 Ethernet setup country‑ or region‑speciﬁc 78 font sample list preparing for an 25 digital telephone service 77 printing 54 EXT port 23 DSL connection 74 forwarding faxes 87 e‑mail standard telephone line FTP address, scanning to canceling 68 connection 70...
Page 254 35 Conﬁgure MP 97 Network [x] software error tips on using 42 Copy Settings 116 [54] 184 Lexmark Mobile Print Custom Scan Sizes 102 Network Card menu 106 using 52 Custom Types 101 Network Reports menu 105 line ﬁlter 74...
Page 255 76 reducing 147 cleared 196 photos Non‑Lexmark [supply type], see paper jam in front door 169 copying 57 User’s Guide [33.xy] 184 paper jam in the automatic placing separator sheets non‑volatile memory 151...
Page 256 180 disabled. 184 adjusting brightness 148 Imaging unit low [84.xy] 180 Non‑Lexmark [supply type], see factory defaults, restoring 166 Imaging unit nearly low User’s Guide [33.xy] 184 using 13 [84.xy] 180 Not enough free space in ﬂash...
Page 257 46, 146 error [54] 189 changing 85 recycling Standard USB port disabled RJ11 adapter 78 Lexmark packaging 149 [56] 190 Lexmark products 149 Supply needed to complete toner cartridges 150 job 190 safety information 6, 7, 8...
Page 258 57 setting up fax storing 158 Scanner jam, remove all originals country‑ or region‑speciﬁc 78 using genuine Lexmark 156 from the scanner [2yy.xx] 189 digital telephone service 77 using recycled paper 146 Scanner jam, remove jammed DSL connection 74...
Page 259 Index loading, multipurpose paper curl 208 scanning takes too long or feeder 35 paper frequently jams 195 freezes the computer 233 tips 42 print job takes longer than trays expected 200 linking 39 tray linking does not work 201 uneven print density 220 loading 30 unexpected page breaks Unformatted ﬂash detected...
Page 260 Index XPS menu 138...

This manual is also suitable for:

Mx317 Mx317dn Mx310dn 270 7015

Lexmark MX310 User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

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Summary of Contents for Lexmark MX310