Printer/Cartridge Mismatch Service Check; Insufficient Memory Service Check; Printer Hardware Errors - Lexmark MX310 Series Service Manual

Printer/cartridge mismatch service check

Action
Step 1
a
Make sure the toner cartridge smart chip contact cable JARW1 is
properly connected to the controller board.
b
Make sure the toner cartridge smart chip contact is free of debris.
c
Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?
Step 2
Check if the firmware level matches the serial number.
Do they match?

Insufficient memory service check

Action
Step 1
Check the memory card for proper installation.
Is it properly installed?
Step 2
a
Print the Menu settings page:
Settings > Reports > Menu Settings Page
b
POR into the Configuration menu and reset the printer's settings to
factory default:
Configuration Menu > Factory Defaults > Restore Base
c
Remove the memory card.
d
Restart the printer.
Does the error remain?

Printer hardware errors

•
"1xx error messages" on page 97
• "111.xx LSU service check" on page 100
•
"Fuser service check" on page 100
•
"LVPS service check" on page 101
• "Toner density sensor service check" on page 101
•
"CTLS service check" on page 102
•
"Main drive gearbox service check" on page 102
• "ACM service check" on page 103
Yes
Go to step 2.
Replace the controller
board. See
board removal" on
page
Yes
Go to step 2.
Replace the controller
board. See
board removal" on
page
Diagnostic information
95
No
Replace the toner
cartridge smart chip
contact. See
cartridge smart chip
contact removal" on
page 236.
Reflash the firmware.
"Controller
231.
No
Reseat the memory
card.
Replace the memory
"Controller card.
231.
7015
"Toner