Option tray pick/lift motor service check
Action
Step 1
a
Remove the option tray insert.
b
Check the lift plate and gears for proper operation by moving the metal
plate.
Do the lift plate and gears move freely, and are they free of wear or
damage?
Step 2
Check the pick/lift motor for the following:
•
Gear tooth breakage
•
Freedom of rotation
Is it free of wear or damage?
Step 3
Check the cable J11 on the option tray controller card.
Is it properly connected and free of damage?
Option tray separator/passthrough motor service check
Action
Step 1
a
Remove the option tray insert.
b
Check the separator roll assembly gear under the tray base for the
following:
•
Gear tooth breakage
•
Freedom of rotation
Does it move freely, and is it free of wear or damage?
Step 2
Check the cable J10 on the option tray controller card.
Is it properly connected and free of damage?
Step 3
Check the separator roll assembly for wear or damage.
Is it free of wear or damage?
Yes
Go to step 2.
Go to step 3.
Contact the next level
of support.
Yes
Go to step 2.
Go to step 3.
Contact the next level
of support.
Diagnostic information
124
7015
No
Replace the tray insert.
Replace the tray.
Replace the tray.
No
Replace the tray.
Replace the tray.
Replace the separator
roll assembly. See
"Separator roll
assembly removal" on
page
333.