Error code
Description
331.51
Motor 1 (Pick/Lift) motor no first encoder
331.52
Motor 1 (Pick/Lift) motor stop error
331.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
332.54
Motor 2 (Separator/Passthru) Motor no first encoder Go to
332.55
Motor 2 (Separator/Passthru) motor stop error
332.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
334.57
Motor 3 motor no first encoder
334.58
Motor 3 motor stop error
334.59
Motor 3 PWM underflow (motor overspeed)
335.60
Hardware error—Board ID unknown
335.61
Hardware error—Option type unknown
335.62
Hardware error—Product ID unknown
335.63
Hardware error—Sensors are not plugged on the
board.
341.51
Motor 1 (Pick/Lift) motor no first encoder
341.52
Motor 1 (Pick/Lift) motor stop error
341.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
342.54
Motor 2 (Separator/Passthru) motor no first encoder Go to
342.55
Motor 2 (Separator/Passthru) motor stop error
342.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
344.57
Motor 3 motor no first encoder
344.58
Motor 3 motor stop error
344.59
Motor 3 PWM underflow (motor overspeed)
Option tray pick/lift motor service check
Action
Step 1
a
Remove the option tray insert.
b
Check the lift plate and gears for proper operation by moving the metal
plate.
Do the lift plate and gears move freely, and are they free of wear or
damage?
Action
Go to
"Option tray pick/lift motor service check" on
page
106.
"Option tray separator/passthrough motor
service check" on page
Go to
"Option tray ACM motor service check" on
page
108.
Go to
"Option tray controller card service check" on
page
108.
Go to
"Option tray pick/lift motor service check" on
page
106.
"Option tray separator/passthrough motor
service check" on page
Go to
"Option tray ACM motor service check" on
page
108.
Yes
Go to step 2.
Diagnostic information
106
4514-220, -230
107.
107.
No
Replace the tray insert.