Troubleshooting - Canon imageRunner 6020 Reference Manual Reference Manual
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Also See for imageRunner 6020:
- Function manual (167 pages) ,
- Specifications (12 pages) ,
- Media manual (2 pages)
Table of Contents
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Troubleshooting
This chapter describes what to do in response to a paper jam in the main unit or an error
message on the touch panel display.
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Screen Shown When There Is a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Clearing Paper Jams in the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Clearing Paper Jams Inside the Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
Clearing Paper Jams in Paper Drawer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17
Clearing Paper Jams in Paper Drawer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
Clearing Paper Jams in the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-24
Clearing Paper Jams in Paper Drawers 3 or 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-27
Clearing Paper Jams in the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-29
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-37
If Memory Becomes Full during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-47
Service Call Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-49
When Calling Your Local Authorized Canon Dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-50
When the Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-52
6
CHAPTER
6-1
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