Canon imageRunner 6020 Reference Manual Reference Manual page 251

q If you want to erase the print totals for one specific department:
❑
Select the department whose print totals you want to erase © press [Clear].
q If you want to erase all counts:
❑
Press [Clear All Totals].
3
Press [Yes].
If you do not want to erase the copy counts, press [No].
Setting Department ID Management (Dept. ID Management)
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