IBM INFO PRINT 3000 Operator's Manual page 302

Table 28. Miscellaneous Problems (continued)
Symptom Discussion
The intervention light The alarm volume may be set to a low
on top of the printer volume or alarm suppression may be set to
comes on, but the Yes in the printer configuration.
alarm does not sound.
Labels stick together Labels must be processed in simplex mode.
in the stacker. Toner
from one page sticks
to the facing page.
The Display Touch There is probably a problem with the
Screen Printer Status attachment hardware connecting the printer
window shows READY, to the controlling computer system, such as
but the printer does the channel is not enabled or cables are not
not respond when the connected.
host system console
operator directs a job
to it.
The printer starts and This problem may be related to the
stops repeatedly, or application that is being processed, or to the
the forms move at an printer configuration. If the printed pages are
irregular speed. complex to format; if many transmission
errors occur; or if the buffered data
commands are issued by the host, the
printers must pause while those pages are
created in memory.
The Display Touch Something is preventing the printer from
Screen shows END OF sensing that forms are available. Narrow
FORMS, but forms are forms sometimes slide sideways, away from
present. the paper sensor.
Missing data at the The rear tractor could be out of adjustment.
rear of the forms
(printer right-hand
side).
270
InfoPrint 3000 Operator's Guide
Suggested Action
Adjust the alarm volume control; see
"Adjusting the Volume of the Operator Alert
Assembly" on page 74.
v Set the Forms Select switch on the stacker
control panel to Plastic.
v Reduce the contrast by pressing the
Lighter Contrast Control key on the
printer control panel.
v Print a stack of forms and check to ensure
that the problem is resolved.
Work with the system console operator and
the system programmer to resolve the
problem. Review the questions in "Sudden
Failures" on page 268 to see if there have
been any changes in the environment that
might affect attachment hardware.
Work with the system engineer or system
programmer to resolve the problem. The
Forms Design Reference for Continuous Forms
Advanced Function Printers, G544-3921,
contains detailed information about selecting
forms and designing applications, and may
be of use in resolving the problem.
v Inspect the forms in the forms input area
for holes in the printable area.
v Ensure that you are using the correct form
width for the form ID that was entered.
v Ensure that the correct form ID was
entered for that form.