JVC VN-H37U Instructions Manual page 111

Symptom
When 3-dimensional noise
reduction is used, an
afterimage appears.
I cannot receive an alarm via
TCP/UDP.
A file name stored in the FTP
server is displayed
incorrectly.
I cannot record to the SD
card.
Multicast videos do not play.
Videos set to be exported are
not saved to my PC.
Possible Causes and Actions Taken
When you use 3-dimensional noise reduction, in
principle, an afterimage can appear if you shoot a
moving object, however it is not a camera
malfunction.
● Multicast streaming may be blocked by the
Windows 7 Firewalls. In that case, you can go
through the firewalls as follows.
A
Select [Start] - [Control Panel] - [System and
Security].
B
Open [Check firewall status] under [Windows
Firewall].
C
Open the [Advanced] menu and select
[Inbound Rules] - [New Rule].
In [New Inbound Rule Wizard], select AportB
D
in [Rule type].
E
In [Protocols and Ports], enter the port
number for ASpecific local portsB.
Selects AAllow the connectionB in [Actions].
F
G
Selects applicable conditions in [Profile].
H
Register an arbitrary character string for the
ANameB in [Name].
If you use dual-byte characters, use an FTP server
supporting the EUC-JP character code.
● Format the SD card with the camera.
● Set the encoding channel setting for recording to
the SD card to H.264 High or H.264 Baseline,
and set the bit rate to 1024 or lower.
● In [Storage], enable [SD Card Record], and then
make recording-related settings.
● If [Overwrite Old Data] is disabled, recording
cannot be performed once there is no more free
space on the SD card. In this case, enable the
[Overwrite Old Data] setting, or reformat the SD
card with the camera.
If your PC has multiple network cards, disable the
network cards to which the camera is not
connected.
You can perform this as follows.
A
Select [Start] - [Network Connections].
B
Right-click on the connection(s) not used for
the camera, and select "Disable".
When using Windows 7 or Windows Vista for your
OS, run Internet Explorer as an administrator.
You can perform this as follows.
A
Right-click Internet Explorer.
B
Select [Run as administrator].
Reference
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