Unable To Print - Konica Minolta bizhub 362 User Manual

Troubleshooting
12 Troubleshooting
12.1

Unable to print

This chapter explains the troubleshooting procedures for possible
malfunctions.
Perform the troubleshooting procedures described below if this machine
does not print after you have sent a print job.
Symptom
The message "No printers
are connected" or "Print
error" appears.
A postscript error ap-
pears.
bizhub 362/282/222
Probable cause
The printer driver selected for
printing is not compatible with
the printer controller.
The network cable, parallel ca-
ble, or USB cable is disconnect-
ed.
An error has occurred in this ma-
chine.
Available memory space is not
sufficient.
Available computer memory
space is not sufficient.
There is an error in the applica-
tion software settings.
The file printing settings are in-
correct.
Action
Check the printer name select-
ed.
Check that the cable is connect-
ed properly.
Check this machine's control
panel.
Perform a test print to check
whether printing is possible.
Perform a test print to check
whether printing is possible.
Refer to the user's manual of the
application software to check
the settings.
Change the settings and try to
print again.
12
12-3