Table of Contents
Advertisement
4600 Series IP Telephone LAN Administrator's Guide
Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones—Continued
Error Message
Failed to set
phone IP address
Incompatible
Message light
blinks on and off,
and the telephone
did not complete
registration.
Password Error
Resource Error
Timeout Error
Undefined Error
Wrong Set Type
Error Messages
5-14
Cause/Resolution
CAUSE: The 4600 Series Telephone was originally installed on one
switch with Static Addressing, and has subsequently been installed on
another switch with an active DHCP server assigning dynamic IP
addresses.
RESOLUTION: Reset the telephone.
CAUSE: This release of the Avaya media server does not support the
current version of the IP Telephone.
RESOLUTION: Upgrade to the current version of Avaya media server
software.
CAUSE: The telephone has a hardware fault.
RESOLUTION: Replace the telephone.
CAUSE: An invalid PBX Registration password has been entered.
RESOLUTION: Re-enter the password if mis-entered initially. If
appropriate, verify proper password with respect to switch
administration.
CAUSE: The Avaya media server rejects the registration request.
RESOLUTION: Verify your Avaya media server administration to
ensure the telephone's proper IP address, extension, and password
are being used.
CAUSE: Protocol timeout error.
RESOLUTION: Retry. If failure continues, check network congestion,
addresses, etc. to identify cause of timeout.
CAUSE: An error has occurred without an identifiable cause.
RESOLUTION: Conduct self-test, restart the telephone, and if no
other cause becomes evident, replace the telephone.
CAUSE: The Avaya media server does not recognize the set type.
RESOLUTION: Ensure the Avaya media server is properly
administered to expect the appropriate telephones for the IP address
and extension.
Advertisement
Table of Contents
