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Table D-1. Search Failure Causes and Corresponding Trouble Screen
Error Messages—Continued
Cause of Search Failure
When the Directory Application receives a
request for a Search screen, it will send a
Search screen in response only if the
minimum administrative information has
been supplied. Otherwise, a Trouble
Screen will be sent to the endpoint.
When the Directory Application receives a
request for a search from an endpoint, it
will initiate a connection to the directory
database server and, if successful, it will
format and send a query to the database
server based on the input received from
the endpoint. If the input received from
the endpoint is null, a Screen will be sent
to the endpoint.
If a connection to the database server
cannot be established, or if the
connection fails before a response is
received, a Trouble Screen will be sent to
the endpoint.
When the Directory Application receives a
successful response from the database
server, it sends a Successful Result
screen to the endpoint. If no matching
database entries are returned, it sends a
No Match Result screen to the endpoint.
If an error is returned by the database, a
Trouble screen is sent to the endpoint.
Cannot be determined
Administering the 4620 Thin Client Directory
LDAP Result Code
N/A
N/A
N/A
N/A
9, 22 - 31, 35, 37 -
47, 55 - 63, 70, 72 -
79, and 81 - 90
4620 Web Application User Interface
Trouble Screen Message
Insufficient Administrative
Information.
Insufficient Query
Information.
Connection Failure.
No Match Result.
Unknown Error.
D-13
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