Table 15. Troubleshooting Matrix - Errors Displayed On Front Panel With Solution; Table 16. Troubleshooting Matrix - Remote Management With Solution; Table 17. Troubleshooting Matrix - Forgot Password With Solution - Tandberg Data StorageLibrary T40+ Series Installation And User Manual

Table 15. Troubleshooting Matrix - Errors Displayed on Front Panel with Solution

Problem
Errors Displayed on Front Panel
There is an error information on
the LCD display
There is an error information on
the RMI

Table 16. Troubleshooting Matrix - Remote Management with Solution

Problem
Remote Management
The unit does not respond on
the RMI

Table 17. Troubleshooting Matrix - Forgot Password with Solution

Problem
Forgot Password
Forgot password on RMI
Forgot password on FPI
100
Solution
Write down the error information given on the FPI.
Follow the instructions given in the RAS ticket.
Power cycle the library. If you use redundant power supplies,
remember to turn both switches OFF.
Contact your service representative.
Write down the error information given on the RMI.
Follow the instructions given in the RAS ticket.
Power cycle the library. If you use redundant power supplies,
remember to turn both switches OFF.
Contact your service representative.
Solution
Verify that the Ethernet cable is connected to the correct hub.
Verify the that RMI is enabled in the setup wizard via the front
panel. See Operator Interfaces
Reboot the library by issuing a system reset. Wait at least 30
seconds for the RMI to initialize.
Power cycle the library. If you use redundant power supplies,
remember to turn both switches OFF. Wait at least 30 seconds for
the RMI to initialize.
Contact your service representative.
Solution
The RMI password can be cleared from the front panel interface.
Contact technical support. See
for details.
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