Tips For Improved Performance - Cisco DPQ2425 User Manual

Tips for Improved Performance

Tips for Improved Performance
Check and Correct
If your wireless residential gateway does not perform as expected, the following tips
may help. If you need further assistance, contact your service provider.
Verify that the plug to your wireless residential gateway AC power is properly
inserted into an electrical outlet.
Verify that your wireless residential gateway AC power cord is not plugged into
an electrical outlet that is controlled by a wall switch. If a wall switch controls the
electrical outlet, make sure the switch is in the ON position.
Verify that the POWER and ONLINE LED status indicators on the front panel of
your wireless residential gateway are illuminated.
Verify that your cable service is active and that it supports two-way service.
Verify that all cables are properly connected, and that you are using the correct
cables.
Verify that your TCP/IP is properly installed and configured if you are using the
Ethernet connection.
Verify that you have called your service provider and given them the serial
number and MAC address of your wireless residential gateway.
If you are using a cable signal splitter so that you can connect the wireless
residential gateway to other devices, remove the splitter and reconnect the cables
so that the wireless residential gateway is connected directly to the cable input. If
the wireless residential gateway now functions properly, the cable signal splitter
may be defective and may need to be replaced.
For best performance over an Ethernet connection, your PC should be equipped
with a 10/100BASE-T network interface card.
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