Cisco DPQ2425 User Manual page 107

Frequently Asked Questions
Q. Can I use my existing phone number with the wireless residential gateway?
A. Telephone numbers are portable in some areas. Contact your telephone service
provider for more information about using an existing telephone number.
Q. Do I automatically receive high-speed Internet service with the wireless
residential gateway?
A. Your wireless residential gateway may be used to provide telephone service,
high-speed Internet service, or both services. Your cable service provider enables
Internet service. Contact your cable service provider for more information if you are
not currently subscribing to Internet service.
Q. How many telephones can I connect?
A. The RJ-11 telephone-style connectors on the wireless residential gateway can
each provide telephone service to multiple telephones, fax machines, and analog
modems. The maximum number of telephone devices connected to each RJ-11 port
is limited by the total Ringing Load of the telephone devices that are connected.
Many telephone devices are marked with a Ringer Equivalent Number (REN). Each
telephone port on the wireless residential gateway can support up to a 5 REN load.
The sum of the REN load on all of the telephone devices attached to each port must
not exceed 5 REN.
Q. Can I surf the Internet and make telephone calls at the same time?
A. Absolutely! Telephone service is provided separately from Internet data services.
Internet surfing and other data services do not affect the quality of your telephone
calls. If these services are enabled by your cable service provider, you can make
telephone calls and surf the net at the same time.
Q. What if I don't subscribe to cable TV?
A. If cable TV is available in your area, data service may be made available with or
without subscribing to cable TV service. Contact your local service provider for
complete information on cable services, including high-speed Internet access.
Q. How do I arrange for installation?
A. Call your cable telephony service provider to inquire about professional
installation. A professional installation ensures proper cable connection to the
modem and to your PC, and it ensures the proper configuration of all hardware and
software settings. Contact your cable telephony service provider for more
information about installation.
Q. How does the wireless residential gateway connect to my computer?
A. The wireless residential gateway connects to the 10/100BASE-T Ethernet port on
your PC. If your PC is not equipped with an Ethernet interface, an Ethernet card is
available from your local PC or office supply retailer, or from your service provider.
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