Appendix; Troubleshooting - Roland INTEGRA-7 Owners & Installation Manual

Supernatural sound module
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Troubleshooting

Problem
Items to check
Overall problems
Check the "Auto Off" system setting. The INTEGRA-7 will
The unit turns off
automatically be turned off when no operation has been
unexpectedly
performed for a certain length of time. (At the factory settings,
the power will be turned off after 4 hours.)
Is the included AC power cord correctly connected to an outlet
Unit won't turn on
and to the INTEGRA-7?
Is the connected amp or speaker powered up?
Could the volume of a connected device have been lowered?
Could the [VOLUME] knob be set to the minimum level?
Are your amp, speakers, headphones, etc., connected correctly? Correctly connect your amp, speakers, and headphones.
No sound
Can you connect headphones and hear sound through them?
Does the MIDI receive channel match?
Could you be using a connection cable that contains a resistor? Use a connection cable that does not contain a resistor.
Problems with the Synthesizer sound
Could the tone's partials be turned off?
Could the level setting be too low?
Are the effect settings correct?
Has the expansion sound data been loaded correctly?
No sound
Could the volume have been lowered by a MIDI message
(volume message or expression message) received from an
external MIDI device?
Could the USB-MIDI Thru setting be ON?
Could the volume level of the part have been lowered?
No sound from a specific
part
Could the part be muted?
Could the Rx Switch of the part be turned off?
No sound from a specific
Could a key range be set?
range of keys
Can't hear the audio signal
Could the audio signal from the computer be at a different
from the computer
sampling rate than the sampling rate of the INTEGRA-7 itself?
Could the [VOLUME] knob be set too high?
Could the Output Gain be raised excessively?
Sound is distorted
Could the INPUT (front or rear) input signal be too high?
Could the INTEGRA-7's tuning be incorrect?
Could the pitch be wrong because of a pitch bend message
Pitch is wrong
received from an external MIDI device?
Could the Coarse Tune or Fine Tune parameters be set?
Notes will be interrupted if more than 128 notes are sounded
Notes are broken off
simultaneously.
Sound is still heard from
Could effects be applied?
the opposite side as well
even when panned all the
way to one side
Could Motional Surround be turned on?
When you play high notes on the INTEGRA-7, you might hear
Notes played in a high
notes that fail to sound, whose pitch fails to rise, or a noise that
register sound funny
changes depending on the note you play (a warbling, chirping,
rustling, beeping, etc.)
56
Action
If you want the INTEGRA-7 to stay on, change the "Auto Off"
system setting to "OFF. "
Make sure that the AC power cord is connected correctly.
Do not use anything other than the included AC power cord;
otherwise, you risk causing a malfunction.
Turn on the power of the connected amp or speaker.
Adjust the volume of the connected equipment.
Adjust the [VOLUME] knob.
If you hear sound through your headphones, it may be that there
is a broken connection cable, or that your amp or mixer have
malfunctioned. Check your connection cables and equipment
once again.
Make sure that the MIDI transmit channel of the connected device
matches the MIDI receive channel (Rx Channel) of the INTEGRA-7.
Turn on the "Partial Switch. "
In the "SOUND" system settings, check "Master Level. "
Check the effect on/off settings. Also check settings such as the
effect levels.
If the settings of the sound use a tone, wave, or instrument of an
expansion sound, make sure that the corresponding expansion
sound data is loaded correctly.
Adjust the Level setting to raise the volume of the part that you
don't hear.
Check the expression messages that are being transmitted by your
external MIDI device.
If USB-MIDI Thru is on, MIDI messages received at MIDI IN will
be re-transmitted without change from USB OUT, so the sound
generator will not produce sound.
If you want to play the sound generator via the MIDI IN connector,
turn USB-MIDI Thru off.
Adjust the Level to raise the volume of the part that you don't
hear.
Change the mute setting to "-".
Turn the Rx Switch on.
If you don't hear sound from a specific range of keys, check the key
range settings.
Change the Sampling Rate setting of the INTEGRA-7 so that it
matches the sampling rate of the audio signal.
If the overall sound is distorted, lower the [VOLUME] knob.
In the "SOUND" system settings, check the "Output Gain" setting.
The PEAK indicator on the front panel will light if the input level
clips. Adjust the volume of the connected device to an appropriate
level so that the PEAK indicator does not light.
In the "SOUND" system settings, " check the "Master Tune" setting.
Check the pitch bend messages that are being transmitted by your
external MIDI device.
Check the Coarse Tune and Fine Tune settings.
Reduce the number of layers in the Live Set you're using. Increase
the voice reserve setting for layers in which notes must not drop
out.
Since the INTEGRA-7's internal effects are stereo, applying an insert
effect will allow effect sound to be heard from the opposite side
even if the source sound is panned all the way to one side.
PAN will not work if Motional Surround is on. Turn MOTIONAL
SURROUND off.
This is usually because you have exceeded the highest note that
the INTEGRA-7 is able to produce, and won't occur with the notes
you would normally use. This does not indicate a malfunction.
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