Appendix; Troubleshooting - Roland P-20HD Reference Manual

Appendix

Troubleshooting

If you suspect a malfunction, please check the following points.
If this does not resolve the problem, contact a nearby Roland Service Center.
Problem
Video-related problems
Cannot record video
Video does not stop recording
No video input
No video output
Video does not play back
Cannot create a clip
Playback speed does not change
Audio-related problems
Cannot play back audio files
Other problems
Cannot play a still image file
Cannot use a USB flash drive
Items to check
Have you inserted an SD card?
Is the SD card locked?
Is the SD card formatted correctly?
Have you opened a project?
Is there enough storage capacity left on the SD card?
-
Have you made the correct selection with INPUT
SELECT?
Have the Video Input settings been correctly
configured?
Is the display connected correctly?
Is the OUTPUT (LIVE IN or REPLAY) correctly selected?
Is the [SPEED] lever in the correct position?
Is the unit in jog mode or shuttle mode?
Have you recorded enough video time to make a clip?
Is there enough time between the IN point and OUT
point?
Is the unit still playing back a clip or playlist?
Is the unit still playing back a clip or playlist?
Have you correctly imported the audio file?
Have you correctly imported the still image file?
Is the USB flash drive formatted correctly?
Action
Make sure that the SD card is inserted correctly.
Unlock the SD card before use.
Be sure to format the SD card using the P-20HD.
Before recording, you must create a new project or open an
existing project.
Delete any files you don't need, or use a different SD card.
Press the [REC] and [EXIT] buttons together to stop.
Check which input is selected with INPUT SELECT.
Check the Video Input settings.
Is video showing on this unit's display (LCD)? If you can see
video on this unit's display, the video is also being output to
the output connectors.
Check the display connections.
Check the OUTPUT buttons (LIVE IN and REPLAY).
Check the position of the [SPEED] lever, as well as the playback
speed indicator.
Make sure that both the [JOG] button and [SHUTTLE] button
are both unlit.
Clips can't be created from recording data that is less than one
second long.
There needs to be at least one second between the IN point
and OUT point. Adjust the positions of the IN point and OUT
point as necessary.
Clips can't be made while another clip or playlist is playing
back.
The playback speed can't be changed while another clip or
playlist is playing back.
Try importing the audio file in question again, and see
whether it imports correctly.
Try importing the still image file in question again, and see
whether it imports correctly.
Reformat the media on your computer in FAT32 format.
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