Olivetti ECR 6920 F User Manual page 43

Customer or Table Management
(Tracking) Operations
Customer account operations allow you to associate ex-
penses to specific customers. You have the possibility of
opening and managing a total of 70 accounts (or tables) to
which you can associate the items sold.
You can review the intermediate sales of each account with
review or proforma receipts. You can also make use of a
Tray management feature that keeps track of individual
sales and incorporates these in a single final balance.
NOTE: In this section, reference will be made to the restau-
rant environment. However, the operations described herein
can also be applied to other business categories such as
delicatessens, hardware stores, etc.
Table Tracking Operations
These operations allow you to keep track of individual orders
or sales taken at different accounts that you open. Included
are also the divide payment and receipt copy features.
Example: Keep track of the sales ordered by 2 guests at
one table and 3 guests at another. Review the sales
ordered at each table. Close each table and split the total
amount among the guests.
Operation
1. Open table 1.
2. Define the number of guests.
3. Take orders from table 1.
4. Temporarily close table 1.
5. Open table 2.
6. Define the number of guests.
7. Take orders from table 2.
8. Temporarily close table 2.
9. Re-open table 1.
10. Take an additional
order from table 1.
11. Temporarily close table 1.
12. Re-open table 2.
13. Take an additional
order from table 2.
Type/Press
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- , [PLU]
- , [PLU]
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Operation
14. Temporarily close table 2.
15. Print a Review receipt
for table 1.
16. Finalize the transaction
of table 2 by pressing
a tender key.
17. Split the bill between the
guests at table 2.
18. Print a receipt for
the other 2 guests.
19. Finalize the transaction
of table 1 by pressing
a tender key.
20. Split the bill among the
two guests at table 1.
21. Print an additional receipt.
22. Print a copy of the invoice.
Type/Press
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