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Impact Group User's Guide
Using Special-Purpose Impact Group Features
This section describes the special-purpose Impact Group features.
Selecting The Station Operating Conditions
The following are operating modes that you can set for Impact Attendant:
Silent
The Silent key lets you turn off the ringer at your station for the currently ringing call. The ringer will operate
normally during the next call.
To silence the ringer,
•
press the Silent key (Accent key) on the keyboard.
Do Not Disturb
Place your station in the Do Not Disturb mode whenever necessary. When a telephone is in Do Not Disturb mode,
the display shows the telephone icon for the station with a slashed red circle superimposed over it.
To place your station in do not disturb,
•
from the Call task menu, select Do Not Disturb,
—OR—
•
double-click your station icon in the current calls window.
Muting Your Telephone
You can mute voice transmission at your station if you wish. The status of the mute feature is shown at the bottom
on the screen.
To toggle the mute condition either on or off at your station,
•
press the Mute key (F3 key) on the keyboard.
GCA70–358
Using Impact Group 2 – 7
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