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Impact Group User's Guide
Active Call Window
The Active Call window is a display that shows the currently active call. The Active Call window is always
visible when the Impact Group software is active. You cannot re-size the window to hide the identity of the call.
The Active Call window shows these following details:
the extension a call is on, and whether the call is ringing, connected, on hold, conferenced, etc.,
•
any call ID tag set by you or another Impact Group user or an Impact Attendant user on the same system,
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•
information from your personal directory.
Stations Window
The Stations window shows the operating status of the system's stations. Clicking on a tab shows all the stations
in a group you have defined with the Options/Groups menu or the Group tool. The Stations window is always
visible when Impact Group is active. The display is scrollable whenever there are too many stations to be
displayed at once.
The Stations window shows the following items:
the extension and display name of the stations in the groups you have defined,
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•
icons of different colors and different handset positioning to differentiate between the station operating
states.
NOTE: If the installer adds stations to the system or changes the intercom information (other than via
Impact Group), those updates are reflected by the call windows only after the system periodically
refreshes the database through wideopen.office or after someone restarts the Impact Group
software.
If you place the cursor over the telephone icon, the display shows additional information.
NOTE: Depending on the security settings the installer choose, your Impact Call might not display all of
the information described here.
GCA70–358
Introducing Impact Group 1 – 7
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