Understanding Some Special Terms - Comdial Digital Communications Systems User Manual

Impact Group User's Guide

Understanding Some Special Terms

There are a few specialized terms used in this publication. The following list defines a few of the more common
terms that you may encounter.
Answer
Answering the currently ringing call
Both
Establishing a conference between Impact Group, the current call, and the last call put on hold
Conference
Joining stations together on a call—conference capacity can be as large as permitted by the communications
system
I.D.
Text attached to calls so that you can remember its details if the call returns to you
Page
Making general announcements using system telephones as paging devices
Park
Placing or picking up calls from any of 90 park orbits
Pick
Answering calls that ring at any other extension
Release
Another term for hanging up on a call
Split
Switching between the current call and the last call on hold—the previously active call goes on hold
Silent
Stops the Impact Group PC console's station from ringing—silenced calls are still answerable and this condition
is canceled when the next call rings
Tap
Retrieving the last call that was placed on hold, transferred, or parked
GCA70–358
Introducing Impact Group 1 – 3