Trouble During Scanning - Xerox 4595 User Manual

11 . P r ob l e m S ol v i n g

Trouble during Scanning

Unable to Scan with the Machine
Document not fed
properly from the
document feeder
11 - 2 4
This section describes solutions for problems encountered during
scanning.
NOTE: An optional package be necessary for this feature. For
more information, contact the Customer Support Center.
This section describes solutions when you are unable to scan.
Document size is too small.
Cause
The minimum size of the document that can be
Action
loaded on the document feeder is A5.
Refer to "Step 1 Load Documents" on page 3-2.
The right type of document is not being used.
Cause
The document feeder cannot be used with irregular
Action
sized documents, business cards, transparencies, or
thin documents.
In addition, documents with tags, paper clips, and
cellophane tape cannot be used.
Refer to "Step 1 Load Documents" on page 3-2.
The document guides are in the incorrect position.
Cause
Set the document guides to correctly match the
Action
document size.
Refer to "Step 1 Load Documents" on page 3-2.
Part of the document is ripped and a piece of paper
Cause
remaining in the document feeder.
Open the document feeder cover and remove the
Action
piece of paper.
Refer to "Document Jams" on page 11-80.
Documents of different sizes are set.
Cause
When using documents of different sizes you must
Action
specify Mixed Size Originals, otherwise, a paper
jam will result. When setting documents of different
sizes, be sure to specify Mixed Size Originals.
Refer to "Mixed Size Originals" on page 3-42.
X er o x 4 5 95 C op i e r /P r i n te r U s er G ui d e