Xerox Document Centre 240 Reference Manual

Xerox Document Centre 240 Reference Manual

Xerox document centre 240: reference guide
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Xerox Document Centre 470 DC/ST
Reference Guide
February 2000
Document Centre DC
460 DC/ST
265 DC/ST
701P34115
255 DC/ST
240 DC/ST
Document Centre ST

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Summary of Contents for Xerox Document Centre 240

  • Page 1 Xerox Document Centre 470 DC/ST Reference Guide February 2000 Document Centre DC 460 DC/ST 265 DC/ST 701P34115 255 DC/ST 240 DC/ST Document Centre ST...
  • Page 3 Document Centre 470/460/265/255/240 DC/ST Reference Guide February 2000 Xerox Document Centre Model _______________ Serial Number ____________________________ If you have a problem or need supplies: In the USA Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA) Ordering Supplies In Canada...
  • Page 4 Environmental Choice EcoLogo requirements for minimized impact to the environment. While the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.
  • Page 5 Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibility Of Such Damage. Xerox Document Centre Reference Guide...
  • Page 6 Consult the dealer or an experienced radio/TV technician for help Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. Canadian EME This Class B digital apparatus complies with Canadian ICES- 003.
  • Page 7 In the event of equipment malfunction, all repairs should be performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained at: Xerox Customer Support 1301 Ridgeview Drive, Bldg.
  • Page 8 Load Numbers of all the devices does not exceed 100. For service in Canada call (800) 939-3769 Xerox Document Centre Reference Guide...
  • Page 9 3/4 or more than 1 1/2 times the linear dimensions of the original) Bills, checks, or drafts for money drawn by or on authorized offices of the United States Xerox Document Centre Reference Guide...
  • Page 10 Registrant’s earnings or income Registrant’s dependency status Registrant’s court record Registrant’s previous military service Registrant’s physical or mental condition Exception: US Army and Navy discharge certificates may be photographed. viii Xerox Document Centre Reference Guide...
  • Page 11: Table Of Contents

    Paper Orientation ... 2-2 Interchangeable Terms ... 2-2 Typefaces ... 2-3 Information Sources ... 2-4 At the Machine ... 2-4 At the Workstation (for ST Models) ... 2-4 Used by the Machine Administrator ... 2-4 Xerox Document Centre Reference Guide...
  • Page 12 More..4-5 Side 2 Rotation ... 4-5 Reduce / Enlarge ... 4-6 Normal Setting ... 4-7 Entering numbers from the keypad ... 4-7 Custom Setting ... 4-8 Paper Supply ... 4-9 More..4-9 Xerox Document Centre Reference Guide...
  • Page 13 5. Fax (Optional Feature) ... 5 - 1 Setting Up a Network Fax ... 5 - 2 Fax Repository Setups ... 5 - 3 Getting to the Fax Feature ... 5 - 4 Sending a Fax ... 5 - 5 Xerox Document Centre Reference Guide...
  • Page 14 Making Templates ... 6 -4 Changing Preprogrammed Template Selections ... 6 -4 How to scan a document ... 6 -5 Basic Scanning Tab ... 6 -6 More Scan Features tab ... 6 -9 Filing Setups ... 6 -10 Xerox Document Centre Reference Guide...
  • Page 15 Paper Management System ... 9-11 Paper Attributes ... 9-11 Tray Settings ... 9-11 Tray Management ... 9-12 Tray Settings ... 9-13 Stock Settings ... 9-15 Default Stock ... 9-16 Paper Substitution ... 9-17 Standard Size Required ... 9-18 Xerox Document Centre Reference Guide...
  • Page 16 Connectivity and Network Setup ... 9-39 Supplies Management ... 9-40 Service Plan ... 9-40 Replacement Method ... 9-40 Warning Messages Notices ... 9-40 Feed Roll Cartridge Replacement ... 9-40 Resetting the Feed Roll Cartridge Counters ... 9-41 Xerox Document Centre Reference Guide...
  • Page 17 50/60 Hz ... 9-44 Document Scanner Cover Color ... 9-44 Optional Services ... 9-44 Paper Tray Registration Setup ... 9-44 Xerox Customer Call Center ... 9-45 Disk Finisher Setup ... 9-45 Software Reset ... 9-46 Machine Tests ... 9-47 Image Quality Tests and Patterns ... 9-48 Xerographic System Routine ...
  • Page 18 Relocating your Document Centre ... 12-20 The ENERGY STAR® Program ... 12-22 Low Power Indications ... 12-23 Setting Tray 6 to hold either A4 or 8.5 x 11 inch paper ... 12-25 Material Safety Data Sheets ... 12-26 viii Xerox Document Centre Reference Guide...
  • Page 19 Document Centre Document Security Note ... 12-29 Greenwich Mean Time Offset ... 12-31 Xerox on the Web ... 12-33 13. Paper & Stock ... 13-1 Paper and Stock Performance Information ... 13-2 Paper Handling Guidelines ... 13-2 Paper Tray Media Capability ... 13-3 General Stapling Guidelines ...
  • Page 20 Xerox Document Centre Reference Guide...
  • Page 21: Safety Notes

    1. Safety Notes Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine.
  • Page 22: Symbology

    9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result. 10. Do not obstruct ventilation openings. These openings prevent overheating of the Document Centre. Page 1 - 2 Xerox Document Centre Reference Guide...
  • Page 23: Emergency Power Off

    If any of the following conditions occur, turn off the Document Centre immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Representative to correct the problem: The Document Centre emits unusual odors, or makes unusual noises.
  • Page 24: Ozone Information

    If you need additional information about ozone, please request the Xerox publication Ozone (part number 600E74140) by calling 1-800-828-6571 in the United States and Canada. Page 1 - 4...
  • Page 25: Laser Safety

    Class 1 Laser Product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Xerox Document Centre Reference Guide Page 1 - 5...
  • Page 26: Operational Safety

    Operational Safety Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval and compliance with established environmental standards. To ensure the continued safe operation of your Document Centre, follow these safety guidelines at all times:...
  • Page 27 Never override or “cheat” any of the electrical or mechanical interlock devices. Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the power outlet and call the Xerox Welcome Center. Xerox Document Centre Reference Guide Page 1 - 7...
  • Page 28: Safety Extra Low Voltage Approval

    Safety Extra Low Voltage Approval These Xerox Digital Copiers/Printers are in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-party accessories that are attached to these printers/copiers must meet or exceed the requirements previously listed.
  • Page 29: Start Here

    This Reference Guide contains information on both the Document Centre ST copier/printer system and the Document Centre DC digital copier. This Reference Guide also includes a detailed listing of the factory default settings and problem solving tips. Load your originals or press the Feature...
  • Page 30: Terms And Typeface

    The following terms are used interchangeably throughout this guide. Duplex is synonymous with 2-sided copy or print. Paper is synonymous with stock or media. Machine is synonymous with Document Centre. Page 2 - 2 Landscape SEF Orientation Paper feed direction Xerox Document Centre Reference Guide...
  • Page 31: Typefaces

    WARNING statements alert you to conditions that may affect your safety or that of other personnel. For example: WARNING Do not touch the rolls of the fuser when you change the Fuser Module. The rolls are hot. Xerox Document Centre Reference Guide Page 2 - 3...
  • Page 32: Information Sources

    The Personal Learning Program is designed to help train new users by providing interactive training on copying and maintenance tasks. It also includes a computer-based simulation of copying tasks that can be practiced at a computer workstation. Page 2 - 4 Xerox Document Centre Reference Guide...
  • Page 33: Frequently Asked Questions

    The ST is a printer and copier. The optional software solutions discussed in the above paragraph can be installed on these models. The DC is a copier that can be easily upgraded to a printer as your needs dictate. Xerox Document Centre Reference Guide...
  • Page 34: Where Is Information About Copying

    Pages describing Tools are indicated as follows: System Tools Where is network connectivity information? Please consult the Network Installation and Troubleshooting Guide for detailed information. Page 2 - 6 This tag indicates the chapter is about System Tools Xerox Document Centre Reference Guide...
  • Page 35: Product Overview

    This chapter provides an overview of the Document Centre, which is intended to help you to understand basic machine operations and components. This chapter provides a comprehensive discussion of the following: Standard and optional components Component locations Component capabilities Xerox Document Centre Reference Guide Page 3 - 1...
  • Page 36: Hardware Component Diagram

    Use the buttons to access other features. Turn the machine on/off here. = Off = On Use the Finisher to create single or dual stapled sets. Trays 1 to 4 hold many types of stock. Xerox Document Centre Reference Guide...
  • Page 37: Document Feeder And Scanner

    The scanner creates an electronic image of the document which is stored by the system. The scanner also moves depending where the originals will be scanned from and its need for self-calibration. Xerox Document Centre Reference Guide Document Feeder Sheet Capacity...
  • Page 38: Document Glass

    Refer to Chapter 14, Machine Maintenance for additional information. Page 3 - 4 The Document Glass is divided into 2 areas. Document Feeder Main Scanning Area Area Bound Original Registration Mark Xerox Document Centre Reference Guide...
  • Page 39: Paper Trays (Trays 1 - 4)

    12 x 18 inch paper. To permanently dedicate a tray to handle this size paper, contact the Xerox Welcome Center. Refer to Chapter 13, Paper and Stock for a listing of acceptable stock and paper sizes, orientations, and weights.
  • Page 40: Auto Tray Switching

    In order for this feature to work properly, the Machine Administrator must enable the Auto Selection on the trays. Refer to page 9-14 for information on enabling Auto Selection. Page 3 - 6 Xerox Document Centre Reference Guide...
  • Page 41: Bypass Tray (Tray 5)

    Bypass Tray. Use this to confirm or change the paper size, type, or color. If an incorrect size is confirmed, jams may occur or unexpected image shift on the printed output could result. Xerox Document Centre Reference Guide Page 3 - 7...
  • Page 42: High Capacity Feeder (Tray 6)

    After reloading paper, close the cover and the tray will automatically rise. The High Capacity Feeder can also accommodate 8.5 x 11 inch punched or colored LEF paper between 16 to 32 lb. High Capacity Feeder Page 3 - 8 Xerox Document Centre Reference Guide...
  • Page 43: User Interface

    Status, for more detailed information. Machine Status: Provides information pertaining to machine faults, how to contact Xerox, and supplies. Refer to Chapter 8, Machine Status, for more detailed information. 3. The Power Saver Indicator Light, when lit, indicates that the Power Saver feature is active.
  • Page 44 It will then print the copy job just scanned. To use this feature, select the Interrupt button pressing the Start button Page 3 - 10 before to make copies. Xerox Document Centre Reference Guide...
  • Page 45: Touch Screen

    Machine Status Pathway- To check on the status of the machine, press the Machine Status button. The Touch Screen also displays important messages about the current condition of the machine. Important messages are displayed here Xerox Document Centre Reference Guide Pathway Buttons Page 3 - 11...
  • Page 46: Finisher

    Press the Finisher Pause button and wait for the tray to lower. After you unload, press the button again to continue. Page 3 - 12 Top Tray Main Tray Press the Finisher Pause Button to unload Stacker Tray during a print Xerox Document Centre Reference Guide...
  • Page 47: Offsetting Catch Tray

    255, 240 DC or ST. Output is delivered face down in offsetting sets. The Offsetting Catch Tray holds a maximum of 250 sheets of 20 lb. media and does not provide stapling options. Xerox Document Centre Reference Guide Offsetting Catch Tray Page 3 - 13...
  • Page 48: Convenience Stapler

    20 lb. paper. It contains a cartridge that holds 5000 staples. The staple cartridge used in the Convenience Stapler is identical to the cartridges used in the Finisher and may be interchanged. Page 3 - 14 Xerox Document Centre Reference Guide...
  • Page 49: Making Copies

    The Image Adjustment Tab provides access to the various image enhancement settings. Xerox Document Centre Reference Guide Network Scanning Refer to Chapter 5 Refer to Chapter 6 The Job Assembly The Output Format Tab allows you to...
  • Page 50: Basic Copying Tab

    Pathway. It contains the most commonly used features including: Output 2 Sided Copy Reduce / Enlarge Paper Supply The sections of this chapter that follow explain in greater detail how to use each of these features. Page 4 - 2 Xerox Document Centre Reference Guide...
  • Page 51: Output

    For additional stapling information refer to the Paper and Stock Chapter, page 13-4. When using the Document Glass the edge shown will be stapled. Xerox Document Centre Reference Guide When using the Document Feeder the edge shown will be stapled. Page 4 - 3...
  • Page 52: Sided Copy

    When either 1 - 2 or 2 - 2 Sided Copy is selected and the original is scanned from the Document Glass, no output copies will be printed until the side 2 image has been scanned. Page 4 - 4 Xerox Document Centre Reference Guide...
  • Page 53: More

    SEF copy paper, Side 2 rotation should be selected in order to obtain the correct copy orientation. This capability is especially helpful when creating dual stapled sets. Xerox Document Centre Reference Guide 2-2 Rotate Side 2 Page 4 - 5...
  • Page 54: Reduce / Enlarge

    11” (78%) reduces an 8.5x14 inch sized image to fit on 8.5x11 inch paper. Selecting More... provides two additional reduction and enlargement options, Normal and Custom, as shown on the next two pages. Page 4 - 6 Xerox Document Centre Reference Guide...
  • Page 55: Normal Setting

    Then enter a number from the keypad. Xerox Document Centre Reference Guide Using the scroll buttons Press the arrows to adjust the reduce/ enlarge percentages in 1% increments.
  • Page 56: Custom Setting

    1% increments by using the scroll arrows. Touch the upper scroll arrow to increase a dimension. You can also enter a percentage by touching the X: and Y: boxes and entering the percentage from the keypad. Page 4 - 8 Xerox Document Centre Reference Guide...
  • Page 57: Paper Supply

    The paper size, the orientation, the stock type and the color are shown for each tray. Select a tray by touching the associated line on the display. Refer to page 9-13 for more information on Tray Type. Xerox Document Centre Reference Guide Page 4 - 9...
  • Page 58: Image Adjustment Tab

    The Cancel button resets the screen and returns to the previous screen. The Save button saves your choices and returns you to the previous screen. Page 4 - 10 Xerox Document Centre Reference Guide...
  • Page 59: Image Quality

    Any text or lines copied in this mode will be less sharp than if you select any of the other Original Types. Xerox Document Centre Reference Guide Page 4 - 11...
  • Page 60: Lighten/Darken

    To bring out fine detail that was lost due to the dark edge or gutter when using Bound Originals Page 4 - 12 Xerox Document Centre Reference Guide...
  • Page 61: More Image Quality

    It is used to create smoother, less grainy output for continuous tone and halftone images, but the risk of blotchy copy quality defects is higher. Xerox Document Centre Reference Guide Page 4 - 13...
  • Page 62: How To Use The Image Quality Settings

    Darken adjustment. output. There is also a risk of creating a light However: There is gray background with the also a risk of creating higher settings. gray a light background. Xerox Document Centre Reference Guide...
  • Page 63: How To Use The More Image Quality Settings

    Xerox Document Centre Reference Guide Screen - Auto: This factory preset is the best mode for most originals and avoids the risk of copy quality blotches on the output.
  • Page 64: Bound Originals

    5. Press the Start button. Remember, as this is an automatic feature from the glass, the machine will make multiple scans. Do not remove the original until all scans are completed. Page 4 - 16 Xerox Document Centre Reference Guide...
  • Page 65: Binding Erase

    Start button again. As soon as the machine processes the second original, it will print the output. Originals Right Left Xerox Document Centre Reference Guide Output Features 1 to 2 sided copying Bound Originals Page 4 - 17...
  • Page 66: Using Bound Originals With Build Job

    Auto% to fill the output paper stock. Select stapled sets, if desired. Originals. Original screen. Press the Start button. Repeat until all the pages have been scanned. have been completed to print your job. Xerox Document Centre Reference Guide...
  • Page 67: Edge Erase

    The Print to Edge feature allows images to be printed to the edge of the output stock. It may, however, reduce the ability of the system to clean itself and can cause defects on your output if used excessively. Xerox Document Centre Reference Guide Page 4 - 19...
  • Page 68: Original Input

    Document Glass; for example, business cards, receipts, checks, or small billing statements. NOTE Scanning multiple or odd-shape originals using an Auto feature will produce a black area around or between the originals. Page 4 - 20 Xerox Document Centre Reference Guide...
  • Page 69: Manual Platen Input

    The allowed range is 1 x 1 inch to 8.5 x 11.7 inch. Use the keypad to enter the adjustments. The machine will calculate the total dimensions of the book. Book Binding Guide Mark Xerox Document Centre Reference Guide Page 4 - 21...
  • Page 70: Mixed Size Originals

    What to do If you want the same size output, load your originals, select a paper size and press Auto% on the Basic Copying Tab. If you want mixed size output, see the procedure on page 4-23. Xerox Document Centre Reference Guide...
  • Page 71 Use Auto Paper to produce the same size output as the original sizes. The copy paper must be the same size and orientation as the originals. Use Auto% to produce the same size output based on the paper size you select. Xerox Document Centre Reference Guide Page 4 - 23...
  • Page 72: Image Shift

    The Document Centre is capable of shifting the image on the second side of a document. You can mirror the first side or adjust the shift independently. To access this feature, press the Side 2 button. Page 4 - 24 Xerox Document Centre Reference Guide...
  • Page 73: Output Format Tab

    The following features are located in Output Format: Transparencies Booklet Creation Multi-Up Covers Invert Image The sections that follow in this chapter explain how to use each of these features in more detail. Xerox Document Centre Reference Guide Page 4 - 25...
  • Page 74: Transparency Dividers

    Off is the initial setting. Dividers will not be produced until you select either Blank or Imaged Dividers. Blank Dividers places a blank sheet between each transparency. Imaged Dividers places the same image on the divider sheet as on the transparency. Page 4 - 26 Xerox Document Centre Reference Guide...
  • Page 75: Booklet Creation

    Long Edge Feed (LEF). 11 x 17 in., 8.5 x 11 in., or 8.5 x 14 in. SEF stock Orientation of Ordered originals Xerox Document Centre Reference Guide Step 3 Fold the output sheet. (Outside back page) (Inside front page)
  • Page 76: Multi-Up

    The examples below are typical output that can be produced when using the Multi-Up feature. 4 originals using 2 rows and 2 columns Page 4 - 28 Blank Area 6 originals using 2 originals using 3 rows and 2 rows and 2 columns 1 column Xerox Document Centre Reference Guide...
  • Page 77: Covers

    Otherwise, the last two images of your odd number of originals will be printed on the back cover. A blank page will be inserted between the back cover images and the body of the document. Xerox Document Centre Reference Guide Page 4 - 29...
  • Page 78: Cover Stock

    Cover Stock Select Cover Stock to select the paper tray with the desired stock. The orientation of the selected cover stock must be the same as the body of your copy job. Page 4 - 30 Xerox Document Centre Reference Guide...
  • Page 79: Invert Image

    Some originals have a dark background and white text. Using Negative Image on these originals can save on dry ink consumption. This option will create copies that are the opposite of the original document as illustrated below. Xerox Document Centre Reference Guide Page 4 - 31...
  • Page 80: Job Assembly Tab

    10 jobs. These features include the following: Build Job Sample Set Stored Programming Page 4 - 32 Xerox Document Centre Reference Guide...
  • Page 81: Build Job

    The recommended limits of Build Job are 100 individual job segments and 500 8.5 x 11 inch images with 5% area coverage. If these limits are exceeded, your job may be deleted. Xerox Document Centre Reference Guide Press End Build Job to print your...
  • Page 82: Sample Set

    Release and the programmed number of sets will be produced. If the output is not acceptable, press Delete to delete the job from the queue. Reprogram and rescan the entire job. Page 4 - 34 Xerox Document Centre Reference Guide...
  • Page 83: Stored Programming

    Check your programming values when applying stored programming values to a Build Job segment. Some stored programming, such as Multi-Up, cannot be recalled in the middle of a Build Job segment. Xerox Document Centre Reference Guide Page 4 - 35...
  • Page 84 Notes Page 4 - 36 Xerox Document Centre Reference Guide...
  • Page 85: Fax (Optional Feature)

    Fax hardware and software to receive and route incoming faxes, access on-line telephone listings or other specialized features. Originals Scanned Xerox Document Centre Reference Guide Telephone Network Incoming or Outgoing Faxes Fax Server Page 5 - 1...
  • Page 86: Setting Up A Network Fax

    2. Enable the Faxing option on the Document Centre. A Xerox technician will install any required hardware or software on your Document Centre to enable the Faxing option. 3. Setup the Document Centre Fax Repository settings at the Document Centre.
  • Page 87: Fax Repository Setups

    Enter the Login, Server, Path and Volume and NDS settings (if applicable) if using the NetWare protocol. Press Save to save your changes. 4. Exit from Tools. Xerox Document Centre Reference Guide FTP Settings NetWare settings Page 5 - 3...
  • Page 88: Getting To The Fax Feature

    If you cannot see the copy, Fax or originals are Scan selection, press this button loaded and the Fax button is pressed. Select 1 or 2-sided Telephone number originals appears here Page 5 - 4 Use the keypad to enter telephone numbers Xerox Document Centre Reference Guide...
  • Page 89: Sending A Fax

    Fax respository. When the job is received by the distant station and the Network Fax software has enabled transmission reports, a transmission report will be printed. 6. Remove your original documents. Xerox Document Centre Reference Guide Page 5 - 5...
  • Page 90: Basic Faxing Screen

    The number on the Send List button will change indicating how many telephone numbers currently reside in the send list. If you press the Send List button, you can view and delete telephone numbers. Page 5 - 6 Xerox Document Centre Reference Guide...
  • Page 91: Dialing Characters

    Long Pause [I] This character provides a 5 second pause in dialing. This pause is used if you normally have a long wait for a dial tone. Xerox Document Centre Reference Guide Page 5 - 7...
  • Page 92: Group Dial [\]

    Wait for network tone detection [W] Use to suspend dialing until an expected network tone is detected. Or it can be used to detect a specific tone when accessing an outside line or other services. Page 5 - 8 Xerox Document Centre Reference Guide...
  • Page 93: Pulse-To-Tone Switch [:]

    Local User Interface in a fax number. End DTMF [#] This will allow the user to end DTMF Dual Tone characters in a fax number from the Local User Interface in a fax number. Xerox Document Centre Reference Guide Page 5 - 9...
  • Page 94: Phone List

    4. Press the Enter number in Phone List button. The number will now be stored in the Phone list for future use. Page 5 - 10 Xerox Document Centre Reference Guide...
  • Page 95: Resolution

    1 Sided -each original is single-sided. 2 Sided -each original is double-sided. 2 Sided Rotate - This is ideal if your second side is in a head to toe configuration. Xerox Document Centre Reference Guide Page 5 - 11...
  • Page 96: More Fax Features Screen

    More Fax Features screen The More Fax Features tab contains specific features to modify a fax. Simply touch the tab to display options for: Image quality Delaying transmission Specifying the size of the original Page 5 - 12 Xerox Document Centre Reference Guide...
  • Page 97: Image Quality

    Sharpness: controls the balance between sharp text and moiré (undesirable patterns within the image). Generally, sharpness is used to enhance the copy quality after evaluating the output. Xerox Document Centre Reference Guide Page 5 - 13...
  • Page 98: Delayed Send

    5. Use the Keypad to enter the time when you would like the fax to be transmitted. 6. Press Save and press Start. NOTE If a power outage occurs, all pending Delay Send jobs will be queued to start immediately once power is restored. Page 5 - 14 Xerox Document Centre Reference Guide...
  • Page 99: Original Input

    The adjustment range is 1 x 1 inch to 17 x 11.7 inches. The originals are assumed to be registered at the left rear corner of the Document Glass. Xerox Document Centre Reference Guide Page 5 - 15...
  • Page 100 Notes Page 5 - 16 Xerox Document Centre Reference Guide...
  • Page 101: Network Scanning (Optional Feature)

    The graphic representations of the touch screens in this chapter are based on a fully configured Document Centre and the appearance of these interface screens may differ slightly on other models or configurations. However, feature descriptions and functionality remain the same. Originals Scanned Templates Xerox Document Centre Reference Guide Page 6 - 1...
  • Page 102: Scanning Resources

    Xerox CentreWare™ software applications and your Document Centre to enable scanning documents from the Document Centre. Additionally, it provides information on how to use the Xerox CentreWare™ applications such as the CentreWare™ Network Scanning software and how to create Distribution Templates.
  • Page 103: Template Overview

    The counter will display the page location. To advance through the list one page at a time, use the up and the down arrow keys. Xerox Document Centre Reference Guide Template Destination - This setting will change depending on...
  • Page 104: Selecting The Correct Distribution Template

    CentreWare™ software documentation that accompanied your machine. It is also available over the Internet at www.centreware.com or www.xerox.com. Templates can also be created or changed using Internet Services. Refer to the Internet Services Guide for more information.
  • Page 105: How To Scan A Document

    4. If you require additional scanning options, touch the More Scan Features tab then select the desired button. 5. Press Start. The job will be processed in accordance with the programmed settings contained in the template. Xerox Document Centre Reference Guide Page 6 - 5...
  • Page 106: Basic Scanning Tab

    Any changes made to the template at the machine are temporary. Permanent changes must be made with the same utility that created the template. Page 6 - 6 Xerox Document Centre Reference Guide...
  • Page 107 (OCR). In the event you select the incorrect image orientation button, most OCR application software will allow you to reorient it. Xerox Document Centre Reference Guide Press this button if the bottom of your original will enter the Document Feeder first.
  • Page 108 Background Suppression: enables you to enhance documents that have colored backgrounds. The Background Suppression feature automatically deletes a colored or gray background. Lighten/Darken: provides controls to adjust the lightness or darkness of the output. Page 6 - 8 Xerox Document Centre Reference Guide...
  • Page 109: More Scan Features Tab

    Use this button to pull the latest templates from the file server. If the server cannot be accessed, an error message is displayed. Files with an incorrect template file name format will be grey in appearance. Xerox Document Centre Reference Guide Page 6 - 9...
  • Page 110: Filing Setups

    If you are using the NetWare Filing protocol, you will be able to your configuration, enter the Login, Server and Volume, Path and NDS settings (if this feature may be applicable). found on the second Tools Screen Page 6 - 10 Xerox Document Centre Reference Guide...
  • Page 111 The information for the default template is set using the Scan Repository button. Polling Setup This setting sets the time interval for the Document Centre to Poll the Template Pool for new templates. Xerox Document Centre Reference Guide Page 6 - 11...
  • Page 112 Page 6 - 12 Xerox Document Centre Reference Guide...
  • Page 113: Job Status

    How does the machine know whether to print a copy or print job first? Using the Contention Management setting in Tools, the Machine Administrator can establish the order in which copy and print jobs will be printed. For additional information, refer to page 9-31. Xerox Document Centre Reference Guide Page 7 - 1...
  • Page 114: Scrolling Through The Job Status List

    The machine is currently processing the image for this job. The machine is currently printing or is scheduled to print the job. This job has completed printing. This status will be seen only when the completed jobs screen is selected. Xerox Document Centre Reference Guide...
  • Page 115 Formatting Transferring Scanning Waiting for scanner Scheduling Xerox Document Centre Reference Guide Explanation This job has been temporarily stopped from processing. The job will remain in the queue until released. This job was deleted from the queue. The pause button on the User Interface has been pressed.
  • Page 116: Other Queues

    To change the queue listing shown, press a different queue button and press Close. NOTE It may take several seconds to respond to your selection. Page 7 - 4 Xerox Document Centre Reference Guide...
  • Page 117: Managing The Job Queue

    Press Hold to prevent a job from printing. Press the Job Details button to access another screen that provides detailed information about the job. This information includes, Submission time, type of output, reduction factor, and other job characteristics. Xerox Document Centre Reference Guide Page 7 - 5...
  • Page 118: Required Resources

    The Required Resources button shows the size, type, and color of the stock required to print the job. It also details whether the paper stock required is loaded in the machine. Page 7 - 6 Xerox Document Centre Reference Guide...
  • Page 119: Machine Status

    Determine the projected end of life of Feed Roll Cartridges and other consumable items Print Call For Service Reports. These reports contain specific information that will help you identify faults when reporting problems to Xerox Xerox Document Centre Reference Guide Page 8 - 1...
  • Page 120: Machine Information Tab

    Machine Information Tab This screen provides access to the information listed below: Machine Details Paper Tray Status Billing Counters Print Reports Page 8 - 2 Xerox Document Centre Reference Guide...
  • Page 121: Machine Details

    The Customer Support Number (The Welcome Center) Machine Serial Number System Configuration number for your machine Current System Software Version NOTE Always refer to this information and have it available when you call the Welcome Center. Xerox Document Centre Reference Guide Page 8 - 3...
  • Page 122: Paper Tray Status

    Empty indicates that the paper tray is not loaded with stock. Check this screen before making any adjustments to a tray. If the status is faulted, disabled, or not ready, check with the Machine Administrator. Page 8 - 4 Xerox Document Centre Reference Guide...
  • Page 123: Billing Counters

    This information is subsequently used to generate your bill. Select the Display Remote Billing Information button to view the date, time, and value of the last remote billing transmission. Xerox Document Centre Reference Guide Page 8 - 5...
  • Page 124: Print Reports

    Print Reports Press the Print Call for Service Report button to generate a printed report. This report contains specific information that will be helpful when reporting problems to Xerox. Page 8 - 6 Xerox Document Centre Reference Guide...
  • Page 125: The Faults Tab

    20 error codes that have been reported on the machine. The list is presented in descending sequence, from newest error code to oldest. NOTE Use this information when reporting a problem to the Welcome Center. Xerox Document Centre Reference Guide Page 8 - 7...
  • Page 126: The Supplies Tab

    NOTE Recently replaced or seldom used trays may indicate end of life greater than 365 days. As the Trays and Feed Rolls are used, this number will automatically adjust. Page 8 - 8 Xerox Document Centre Reference Guide...
  • Page 127: Tools

    This chapter provides information about each Tools screen and function. This section contains screens from a fully featured Document Centre. This includes Printing, scanning, faxing, Network Accounting and telephone connection options. Your configuration may vary slightly. Xerox Document Centre Reference Guide Page 9 - 1...
  • Page 128: System Management Tools Overview

    Tools password. The following tables describe the Tools screens and list reference points within this document for additional information. Page 9 - 2 User Interface Press here to access Tools Default password 1111 Xerox Document Centre Reference Guide...
  • Page 129: Tools Screen 1 - System Settings

    Configuration Report Job Sheets (ST machines) (ST machines) Image Rotation (DC machines) Output Options (DC machines) Single Job Mode (DC machines) Xerox Document Centre Reference Guide System Tools Screen 3 See page 9-10 Contention Management Output Options (ST machines) Image Rotation...
  • Page 130: Tools Screen 1 - Screen Defaults And Auditron Administration

    Touch Screen display. This selection is used to set up the auditron accounts that enable you to control the access to the machine and to track copy usage. You can change the Tools password using this selection. Xerox Document Centre Reference Guide...
  • Page 131: Tools Screen 1 - Feature Defaults And Network Connectivity

    Online/Offline (ST models only) Online Offline Refer to page 9-38 Xerox Document Centre Reference Guide System Tools Allows you to change the default settings for the copy feature tabs to best fit your environment. The System Administrator uses this feature to make the correct network settings.
  • Page 132: Tools Screen 2 - Supplies, Configuration, Tests, Power Saver

    This is the button to access where you reset some machine systems without powering off the machine. On a DC model, this option is located on the first Tools screen. Xerox Document Centre Reference Guide...
  • Page 133: Tools Screen 3 - Setups And Software Upgrade

    Fax Repository Settings Refer to page 5-3 Customer Software Upgrade Refer to page 9-55 Xerox Document Centre Reference Guide System Tools This area contains the screens where you setup the Network Scanning repository. This selection allows you to setup the location...
  • Page 134: System Settings Screen 1

    Enable or disable automatic printing of a configuration report when the machine connects to a network. You can also print Refer to page 9-23 a report at any time by pressing the print now selection. Page 9 - 8 Xerox Document Centre Reference Guide...
  • Page 135: System Settings Screen 2

    On this screen in DC models. Refer to the next page for details. Refer to page 9-33 Single Job Mode Limits the job queue by allowing one copy job at a time. (DC models only). Refer to page 9-32 Xerox Document Centre Reference Guide System Tools Page 9 - 9...
  • Page 136: System Settings Screen 3

    Electronic Hole Removal Enables the removal of the black circles left when copying a document that has punched holes. Originals Refer to page 9-35 must be placed in the Document Feeder. Page 9 - 10 Xerox Document Centre Reference Guide...
  • Page 137: Paper Management System

    The tray will function just like those in typical light lens copiers. Type and color are assumed to be the default stock. Xerox Document Centre Reference Guide System Tools Page 9 - 11...
  • Page 138: Tray Management

    In ST models, in order for the system to print error and configuration reports correctly, at least one tray must be loaded with 8.5 x 11 inch paper and Auto Selection should be enabled. Page 9 - 12 Xerox Document Centre Reference Guide...
  • Page 139: Tray Settings

    LEF/SEF orientation. However, type and color descriptions are not programmable with this setting. The machine assumes that the default type and color are contained in this tray. Xerox Document Centre Reference Guide System Tools Page 9 - 13...
  • Page 140 Print Jobs (ST models only). Print Job Auto Tray Switching differs slightly in that it will complete a print job as long as another tray has the same stock as the initially selected tray. Page 9 - 14 Xerox Document Centre Reference Guide...
  • Page 141: Stock Settings

    To select a tray, touch the tray row on the Touch Screen. Press Change Stock Size or Change Description to make a change. Follow the instructions on the new screen. Xerox Document Centre Reference Guide System Tools Page 9 - 15...
  • Page 142: Default Stock

    On ST model machines, the default color and type are assigned to network printing jobs that do not specify color or type. Page 9 - 16 Xerox Document Centre Reference Guide...
  • Page 143: Paper Substitution

    This feature is especially useful when printing electronic documents originating in areas that use a different standard paper size from your region. Xerox Document Centre Reference Guide Desired Size Substituted Size 8.5 x 11 inch 11 x 17 inch 8.5 x 11 inch...
  • Page 144: Standard Size Required

    If no paper is large enough, the job will not be printed. The user will be instructed to load a larger paper or to change the R/E%. Page 9 - 18 Xerox Document Centre Reference Guide...
  • Page 145: Audio Tones

    The volume settings are either Off, Low, Medium, or High. Press the Test button to listen to the volume level of each tone. Xerox Document Centre Reference Guide System Tools Page 9 - 19...
  • Page 146: Display Brightness

    The brightness settings are adjusted in increments of one and take effect after the scroll button is released. To lighten the Touch Screen display, increase the brightness value. To darken the display, decrease the brightness value. Page 9 - 20 Control settings Xerox Document Centre Reference Guide...
  • Page 147: Time And Date

    Press the button to scroll to the number of hours your time zone is ahead or behind the time in London, England. Use the chart on page 12 - 31 to determine the difference in hours between your location and London, England. Xerox Document Centre Reference Guide System Tools Page 9 - 21...
  • Page 148: Timers

    If a job using an external attachment is prevented from operating by the external device and it is not allowed to resume, it will be deleted when the timer expires. Page 9 - 22 Xerox Document Centre Reference Guide...
  • Page 149: Configuration Report

    Typically the copy functions will be ready prior to the printing functions and readiness of the machine is indicated by a message on the Touch Screen. Xerox Document Centre Reference Guide System Tools Page 9 - 23...
  • Page 150: Job Sheets

    This feature allows you to generate informational sheets pertaining to the status of Network Scan jobs. These sheets will describe the status of the scan job as it travels between the Document Centre and the scan repository. Page 9 - 24 Xerox Document Centre Reference Guide...
  • Page 151: Reduce And Enlarge Presets

    Reduce/Enlarge Presets Basic Copy Presets This screen controls the options that appear on the initial copy screen. NOTE To change the presets, follow the instructions on the User Interface. Xerox Document Centre Reference Guide System Tools Page 9 - 25...
  • Page 152: Measurements

    Metric sizes such as A4 will be displayed regardless of the units of measure selected. You also can select either a comma or a period as a numeric separator that will be used for displaying values above 999. Page 9 - 26 Xerox Document Centre Reference Guide...
  • Page 153: Document Scanner Size Sensing

    NOTE Once a zone is changed, the system assumes that any document that is loaded and matches this zone is the new size until the zone is changed again. Xerox Document Centre Reference Guide System Tools Page 9 - 27...
  • Page 154: Relative Humidity Adjustment

    Decurling. This setting normally does not require adjustment. NOTE If you feel an adjustment is warranted, contact the Welcome Center. Changing without consulting the Welcome Center may not improve your situation. Page 9 - 28 Xerox Document Centre Reference Guide...
  • Page 155: Display Options

    Scanning Order Options display when Bound Originals Scan Order is On. Additional options will appear when Display Options are on Xerox Document Centre Reference Guide System Tools Booklet Print Order Reading Order Options display when Booklet Print Order is On.
  • Page 156: Image Rotation

    Auto% will reduce or enlarge the original image automatically so that it will fit on the selected copy paper. Auto Paper automatically selects the best paper size for the original being copied. Page 9 - 30 Xerox Document Centre Reference Guide...
  • Page 157: Contention Management

    Then the copy job will print. First In/First Out Jobs are scheduled to print based on their entry into the Job Queue. This is regardless of whether they are copy or print jobs. Xerox Document Centre Reference Guide System Tools Page 9 - 31...
  • Page 158: Single Job Mode

    Single Job Mode You can program ahead but each job must be completed before the system will scan the next job. NOTE This feature is available on digital copy models only. Page 9 - 32 Xerox Document Centre Reference Guide...
  • Page 159: Output Options

    The number of thin stapled sets that will be produced before the machine will automatically pause. System Settings 2 What the machine will do after it pauses. It will either Output Options automatically resume or remain paused. Xerox Document Centre Reference Guide System Tools Page 9 - 33...
  • Page 160: Out Of Staples Option

    This is helpful when users print large volume jobs where offsetting is not required. This feature is not recommended for thin stapled sets (sets between 2 and 15 sheets of paper). Page 9 - 34 Xerox Document Centre Reference Guide...
  • Page 161: Electronic Hole Removal

    Originals must be placed in the Document Feeder and the Electronic Hole Removal feature System Settings 3 must be enabled. Electronic Hole Removal Xerox Document Centre Reference Guide System Tools Page 9 - 35...
  • Page 162: Feature Defaults (Copy Jobs)

    Feature Defaults. Follow the User Interface instructions. Make the appropriate default changes by touching the screen and pressing the Save button. Press End Defaults to return to the previous screen. Press Close to return to the Tools Screen. Page 9 - 36 Xerox Document Centre Reference Guide...
  • Page 163: Screen Defaults

    The Language Default will select the Touch Screen default language display if multiple languages are installed on your machine. This button will not function if only one language is available. Xerox Document Centre Reference Guide System Tools Page 9 - 37...
  • Page 164 To take the machine offline, simply press the Offline button and wait a few moments. The machine will notify you when it is disconnected from the network. NOTE You can complete copy jobs if the machine is offline. Page 9 - 38 Xerox Document Centre Reference Guide...
  • Page 165: Connectivity And Network Setup

    DC model. Your System Administrator will need to access these screens to place the machine on the network. NOTE Any changes to these settings will cause the machine to reboot. Xerox Document Centre Reference Guide System Tools Page 9 - 39...
  • Page 166: Supplies Management

    Replaceable Unit supplies. Service Plan This selection allows you to program or to change the Service Plan you have entered into with Xerox. To change the Service Plan contact the Welcome Center. Replacement Method This setting defines who is responsible for replacing the Xerographic, Fuser or Dry Ink Cartridge.
  • Page 167: Resetting The Feed Roll Cartridge Counters

    8. Confirm the Cartridge replacement on the pop-up screen. This will reset the counter. 9. Select Close. 10. Select Exit Tools. 11. Return the old Feed Roll Cartridge to Xerox. Xerox Document Centre Reference Guide System Tools Page 9 - 41...
  • Page 168: Power Saver Administration

    The only indication the machine is in Low Power Mode is a blank Touch Screen and the Power Saver Indicator light is illuminated. Touch Screen is blank Page 9 - 42 Green light is illuminated Xerox Document Centre Reference Guide...
  • Page 169: Power Saver Timer Values

    Table 2: ST Model Default Power Saver Timer Values 470/460/265/255 ST Factory Default Timer Range 240 ST Factory Default Timer Range Xerox Document Centre Reference Guide System Tools Standby to Low Power Low Power to Off 15 mins 75 mins 15-120 mins...
  • Page 170: Configuration And Setup

    Paper Tray Registration Setup If you need to reregister the paper tray alignment to ensure the highest print and copy quality, press this button and follow the screen instructions. Page 9 - 44 Xerox Document Centre Reference Guide...
  • Page 171: Xerox Customer Call Center

    Machine Details Screen. Disk Finisher Setup If you add a finisher different than the one initially installed, use this button to program the machine with the correct finisher code. Xerox Document Centre Reference Guide Page 9 - 45...
  • Page 172: Software Reset

    On ST Models, copy jobs in the system will be lost when Reset System Software or Reset Both is selected. Copy jobs will not be lost if Reset Network Controller is selected. Print Jobs are not lost as a result of the resets. Page 9 - 46 Xerox Document Centre Reference Guide...
  • Page 173: Machine Tests

    Remote Testing Access for Network Controller (ST models only) NOTE Run these tests if a problem occurs and the Welcome Center recommends that you use these tests to help diagnose a problem. Xerox Document Centre Reference Guide System Tools Page 9 - 47...
  • Page 174: Image Quality Tests And Patterns

    These tests and test patterns help in troubleshooting the Xerographic Machine Tests System. These tests are designed to be interpreted by an authorized Image Quality Xerox Representative or by you with assistance from the Welcome Tests and Center. Patterns Image Quality Tests...
  • Page 175: Xerographic System Routine

    This routine can take from 4 to 20 minutes depending upon the conditions of the Xerographic System. (On a DC model) Tools Screen 1 Machine Tests Machine Tests Xerographic System Routine Xerox Document Centre Reference Guide System Tools Page 9 - 49...
  • Page 176: User Interface Tests

    These tests are designed to test the performance of the User Interface Machine Tests functions. Information and instructions for each of these diagnostic User Interface tests are provided on the User Interface after the individual test Tests button is selected. Page 9 - 50 Xerox Document Centre Reference Guide...
  • Page 177 Self Test Reset User Interface Button Application Checksum Verification Xerox Document Centre Reference Guide System Tools Function This test determines if the buttons on the User Interface are functioning correctly. This test determines if the Touch Screen is functioning correctly.
  • Page 178: Video Path Diagnostics Test

    To activate this test, press the Video Path Diagnostics button and follow the instructions displayed on the User Interface. (On a DC model) Tools Screen 1 Machine Tests Machine Tests Video Path Diagnostics Test Page 9 - 52 Xerox Document Centre Reference Guide...
  • Page 179: Echo Tests

    Machine Tests Echo Test Use this option to perform an echo test which tests the electronic pathway from the machine to the network. It is not available on DC Models. Xerox Document Centre Reference Guide System Tools Page 9 - 53...
  • Page 180: Network Connectivity Test

    Tools Screen 2 Machine Tests Machine Tests More Use this option to test the network connectivity of the machine. It is not available on DC Models. Machine Tests 2 Network Connectivity Test Page 9 - 54 Xerox Document Centre Reference Guide...
  • Page 181: Customer Software Upgrade

    Tools Screen 3 Customer This screen is used when you are upgrading the Document Centre Software machine software without assistance from Xerox. This has no effect Upgrade on updating CentreWare software or Print Drivers that are used with the ST models.
  • Page 182 Notes Page 9 - 56 Xerox Document Centre Reference Guide...
  • Page 183: 10. Tracking Usage

    User or Account ID. The complete solution will provide the centralized data collection of the Document Service usage on a per machine basis over the network. Contact Xerox if you need more capability than the Internal Auditron provides. Refer to page 10-20 for additional information.
  • Page 184: Auxiliary Accounting Devices

    Accounting button. Press Authentication Mode, then press Auxiliary Interface. This will permit the Document Centre to communicate with the external accounting device. Where to connect an external device Document Centre 240/255/265 Page 10 - 2 P7 Jack Document Centre 460/470 Xerox Document Centre Reference Guide...
  • Page 185: Auxiliary Device Notes

    NOTE The Internal Auditron will track jobs as they are scanned which allows accounting designations to be changed before the jobs have physically printed. Xerox Document Centre Reference Guide System Tools Page 10 - 3...
  • Page 186: Auxiliary Interface Setup

    You can disable the feature or set the timer from .25 to 15 minutes in 15 second (.25) increments. The default is 1 minute. If the Job Timer feature is disabled, your job will remain in the queue until it is manually deleted. Page 10 - 4 Xerox Document Centre Reference Guide...
  • Page 187: Large Image Counter

    When you press the Print Job Control button another screen will appear displaying Enable and Disable buttons. If this option is disabled, the system will print all incoming print jobs. Xerox Document Centre Reference Guide Page 10 - 5...
  • Page 188: Internal Auditron

    Internal Auditron The Internal Auditron is the standard system on the Document Centre that allows you to control access to the copier and track copy usage on an account basis. This information can then be collected and used as appropriate.
  • Page 189: Internal Auditron Overview

    Start Here Anyone can use the machine without restriction Level 2 (optional) General Accounts Xerox Document Centre Reference Guide System Tools All users must enter a User Number (1 to 12 digits) to make copies Need Copies will be charged to...
  • Page 190: Planning An Auditron System

    Continue with the matrix until all the required User Accounts have been assigned. *User Account 1 must always have Tools and Administrator access. Page 10 - 8 Account Access Rights Limit Tools Auditron Administrator Accounts 7,500 2,700 5,000 Xerox Document Centre Reference Guide General...
  • Page 191: Planning General Accounts

    Develop a matrix that identifies the General Accounts and their purpose; for example, General Account #1 is copy information for client XYZ. General Account Number Complete the matrix for all the required General Accounts. Xerox Document Centre Reference Guide System Tools Purpose Client XYZ Client ABC...
  • Page 192: User And General Account Combinations

    The table below shows some of the possible User and General Account combinations. Table 2: User and General Account Combinations User Accounts Page 10 - 10 General Accounts 11,662 9,333 1000 7000 1500 4,666 2000 2,333 2500 Xerox Document Centre Reference Guide...
  • Page 193: Managing Data And Other Considerations

    Accounts. Also, anyone can press a series of digits to try to gain access to the machine. For security purposes, if three incorrect User Number entries are made within 1 minute, further entries will be prevented for 3 minutes. Xerox Document Centre Reference Guide Page 10 - 11...
  • Page 194: Setting Up Your Internal Auditron System

    User Accounts you identified on your planning matrix. The Document Centre will automatically determine the number of General Accounts. Press the Initialize Auditron button to clear the memory and allow the device to accept new information. Page 10 - 12 Xerox Document Centre Reference Guide...
  • Page 195 The CD that accompanied the Document Centre documentation contains the Auditron Report Software. You can also download the software from the World Wide Web at www.xerox.com/ drivers. First select your operating system, language and type of Document Centre. Click Go. The file will be listed under utilities.
  • Page 196: Changing The Tools Password

    If you are not successful, contact the Welcome Center. NOTE The default User Number for User Account 1 is 1111. It is reserved for Account 1 and cannot be assigned as a User Number for any other account. Page 10 - 14 Xerox Document Centre Reference Guide...
  • Page 197: Auditron Initialization

    Selecting Initialize Auditron will always produce a confirmation screen. If OK is selected twice, the Auditron will be initialized, and all the existing programming and the account data will be deleted. Xerox Document Centre Reference Guide System Tools Page 10 - 15...
  • Page 198: User Accounts And Access Rights

    Reset Counter resets the total copies count for the current account to zero. When the Internal Auditron is used, the copies that are made are charged to the User or General Account that was active when the originals were scanned. Page 10 - 16 Xerox Document Centre Reference Guide...
  • Page 199: Access

    Pressing this button will reset the currently displayed account to its defaults. Table 3: Account Defaults Setting User Number Account Limit Copy Count General Account Access Tools Access Auditron Administrator Access Xerox Document Centre Reference Guide System Tools Default None 16,000,000 Page 10 - 17...
  • Page 200: Auditron General Accounts

    A confirmation window will be displayed to verify this selection. NOTE Unlike User Accounts, there is no upper limit to the number of copies that can be charged to a General Account. Page 10 - 18 Xerox Document Centre Reference Guide...
  • Page 201: Network Accounting Overview (Optional Feature)

    Network Accounting Overview (Optional Feature) Network Accounting is an optional feature of the Document Centre. To install Network Accounting, contact your Xerox representative. This option provides the ability to track the usage of print, copy, scan and fax job services from multiple Document Centre machines over the network.
  • Page 202: Types Of Tracked Data

    Page 10 - 20 Scan Services Account User Number of Simplex Pages Number of Duplex Pages Scanned Image Size Count of Images by Size Document Path Location Number of Pages sent to Location Template/Job Name Completion Time Xerox Document Centre Reference Guide...
  • Page 203: Using Network Accounting

    Client login screen will be seen in any customer driver, web submission tool, or TIFF submission tool. LPR (UNIX environment) is currently not supported. Network Accounting Login Screen at the Work Station Xerox Document Centre Reference Guide Page 10 - 21...
  • Page 204: Logging In And Out Of The Document Centre

    6. Press Enter 7. After you have successfully logged in, the features screen will display. Logging Out 1. Press either the Access or Clear All buttons. 2. Press the Log Out button Page 10 - 22 Xerox Document Centre Reference Guide...
  • Page 205: Setting Up Network Accounting

    Tools Screen 1 1. Arrange for a software and hardware upgrade. Access and Accounting Contact Xerox to arrange for a Document Centre hardware and software upgrade as well as delivery of software such as Access and Accounting EQUITRAC System 4 OfficeTrac Authentication 2.
  • Page 206 Press Network Accounting then Save. This will allow you to access the Network Accounting Setups screen you will need in Step 7. Proceed with the installation of the software. Access and Accounting Screen with Network Accounting enabled Page 10 - 24 software is Xerox Document Centre Reference Guide...
  • Page 207 Check the Enable Accounting box and any other boxes you wish. Close the window when you are through. You should see a screen similar to the one shown below. This box must be checked Xerox Document Centre Reference Guide System Tools software. software and a documentation,...
  • Page 208 Document Centre before Authentication Controls are instituted. Users will still be required to enter at least one character into the User and Account ID fields. Page 10 - 26 Xerox Document Centre Reference Guide...
  • Page 209: Equitrac System 4 Officetractm Software Overview

    These represent the background processes that are occurring to enable the EQUITRAC tracking feature. Xerox Document Centre Reference Guide System Tools Software is found in the User Manual...
  • Page 210 Click on the Devices Tab to add or edit existing devices. Exit when complete. Refer to the EQUITRAC® documentation for detailed information. Double Click this bar to display the Update System Sites Window Devices Tab Page 10 - 28 Xerox Document Centre Reference Guide...
  • Page 211: Setting Up Accounts

    Add Accounts window such as the one shown below. Click here to Add Accounts Make the necessary modifications to the account. Repeat this procedure when adding Users. Xerox Document Centre Reference Guide System Tools Page 10 - 29...
  • Page 212: Generating Reports

    If you choose Run Reports, you can use the Report Wizard to create a report to your specifications. For more detailed information, refer to the EQUITRAC System 4 OfficeTrac documentation. Page 10 - 30 Xerox Document Centre Reference Guide...
  • Page 213 System Tools Notes Xerox Document Centre Reference Guide Page 10 - 31...
  • Page 214 Page 10 - 32 Xerox Document Centre Reference Guide...
  • Page 215: 11. Sixth Sense

    The optional Sixth Sense On Line Support Link is a telephone line connection between the machine and Xerox. You can enable an authorized Xerox service technician to access the machine remotely by telephone to enable real time problem analysis and resolution. If you are using the Auditron reporting software to help manage the Internal Auditron you can dial into the machine over this link to download account information.
  • Page 216: Connecting The Telephone Line

    The machine will recognize the addition of this feature and prompt you to confirm the new settings. Simply follow the instructions on the Touch Screen to complete the programming. Page 11 - 2 P4 Jack (RJ11) Location Document Centre 460/470 Xerox Document Centre Reference Guide...
  • Page 217: Remote Data Transfer Setups

    Select the Dial Type Input Dial Out information Input the Machine Telephone Number Enable Incoming Calls Test the telephone setup by pressing the Run RDT Test button Xerox Document Centre Reference Guide System Tools Page 11 - 3...
  • Page 218: Dial Out Information

    Remote Data Transfer Setups This feature tells the machine how to access an outside line to automatically send billing data to Xerox. Use this screen to setup the Dial Out Information automatic dialing sequence needed to directly connect to the Xerox billing computer system.
  • Page 219: Dial Type

    Dial Type How to get here Tools Screen 1 More Tools Screen 2 Remote Data Transfer Setups Remote Data Transfer Setups Select the dial type on this screen. Dial Type Xerox Document Centre Reference Guide System Tools Page 11 - 5...
  • Page 220: Enable Incoming Calls

    Remote Data Transfer Setups Remote Data Transfer Setups Use this screen to enable or disable incoming calls. This does not Enable Incoming affect the automatic dialing out for billing feature. Calls Page 11 - 6 Xerox Document Centre Reference Guide...
  • Page 221: Entering The Outlet Telephone Number

    Navigate to the Outlet Telephone number screen and using the keypad, enter the new telephone number. Immediately following setup or telephone number changes, the machine will automatically initiate a call to the Xerox billing computer. Xerox Document Centre Reference Guide System Tools...
  • Page 222: Using A Phoneshare Device

    Extension Identifier 5. Save the settings and exit Tools. The changes are now effective. The machine will automatically notify Xerox of the telephone number in order to enable a Technician to use the Sixth Sense on- line support link if necessary.
  • Page 223: Troubleshooting

    Run RDT Test button. If the test runs successfully it will clear the fault. The following table lists the fault codes and the necessary corrective measures. If the problem persists contact the Xerox Welcome Center. Fault...
  • Page 224 Centre for further assistance. Contact the Xerox Welcome Centre for further assistance. Contact the Xerox Welcome Centre for further assistance. Contact the Xerox Welcome Centre for further assistance. Contact the Xerox Welcome Centre for further assistance. Xerox Document Centre Reference Guide...
  • Page 225 System Tools Notes Xerox Document Centre Reference Guide Page 11 - 11...
  • Page 226 Page 11 - 12 Xerox Document Centre Reference Guide...
  • Page 227: 12. Reference

    Relocation Requirements ENERGY STAR® Program Setting Tray 6 to hold either A4 or 8.5 x 11-inch paper Attaching an external accounting device Material Safety Data Sheets Document Security Xerox on the Web Xerox Document Centre Reference Guide Page 12 - 1...
  • Page 228: Copy Job Default Settings

    100% Selects the amount of reduction/enlargement for a document being scanned. Tray 6, if Allows the machine to installed, determine automatically otherwise where to draw the Tray 1 correct paper stock. Xerox Document Centre Reference Guide...
  • Page 229 More Image Quality Contrast -3 to +3 Sharpness -3 to +3 Auto Special Xerox Document Centre Reference Guide Factory Explanation and Notes Default Normal Normal will handle most of the typical jobs and is the best general use mode. If the majority of originals will be text, magazines or photographs, change the default accordingly.
  • Page 230 Print to Edge enables images to be printed to the edge of the output paper. Print to edge cannot be selected as a default. Xerox Document Centre Reference Guide...
  • Page 231 Manual Platen Input Mixed Size Originals Image Shift No Shift Auto Center Margin Shift Xerox Document Centre Reference Guide Factory Explanation and Notes Default Auto Default setting cannot be changed. Auto allows the machine to determine document size by using position of the Document Feeder edge guides.
  • Page 232 It cannot be selected as a default. Allows you to change the direction of the original image creating a mirror of the original. Provides the ability to create output that is the opposite of the original. Xerox Document Centre Reference Guide...
  • Page 233 Feature Area Options Build Job Sample Set Stored None Programming Xerox Document Centre Reference Guide Factory Explanation and Notes Default Provides the ability to combine multiple documents into a single job. It cannot be selected as a default. Produces a single set of a job while holding the rest of the job in memory.
  • Page 234 The higher the scanning resolution, the larger the image file created. For OCR applications, 300x300 usually provides the best results. Controls the contrast and sharpness of the image and the way the digital image is produced. Xerox Document Centre Reference Guide...
  • Page 235 Quality Sharpness - 0 Delayed Send Original Input Auto Xerox Document Centre Reference Guide Explanation and Notes Selects the orientation and the number of sides to be scanned. Fine (200x200 dpi) is recommended for line art. It produces output with a resolution between super fine and standard.
  • Page 236 75 min. minimizing the power consumption when the machine is 240 DC idle for a significant period of time. 15 min. Enable Disable prevents the DC Model from automatically powering itself off. Xerox Document Centre Reference Guide...
  • Page 237 A gray pad allows prescanning of originals on the Document Glass with the Document Cover closed. 60 Hz This is configured by Xerox prior to delivery to match your power source. Do not change it. Page 12 - 11...
  • Page 238 Select Auxiliary when connecting an external accounting device to the machine. Auxiliary refers to connecting a coin box or card reading device. Network uses a Network server to track copies, prints, faxes and scans. Xerox Document Centre Reference Guide...
  • Page 239: Tools Defaults

    (Bypass Tray) Fully Adjustable Tray 6 Dedicated (High Capacity Feeder) Xerox Document Centre Reference Guide Factory Default Explanation and Notes DC Models Fully Adjustable allows the Size Only user to adjust the size and the stock type of the tray.
  • Page 240 Sets the tone that sounds when conflicting features or invalid data is entered. Consider lowering volume if the machine is located in a populated area. Sets the tone that sounds when a selection is made on the User Interface. Xerox Document Centre Reference Guide...
  • Page 241 1 to 10 mins Incomplete Disable or Enable Scan 1 to 10 minutes Auto Resume Disable or Enable 0.25 to 2 minutes. Xerox Document Centre Reference Guide Factory Default Explanation and Notes Inches Sets the appropriate measurement units. Comma Sets the standard numeric separator.
  • Page 242 Set the preset figure for the third preset button. 129% Set the preset figure for the fourth preset button. 154% Set the preset figure for the fifth preset button. 200% Set the preset figure for the sixth preset button. Xerox Document Centre Reference Guide...
  • Page 243 Table 8: System Settings Defaults Feature Area Options Document Zones 1 to 6 Scanner Size Sensing Xerox Document Centre Reference Guide Factory Default Explanation and Notes 12 Zones The Document Feeder senses the paper size and, using 12 < = less than >...
  • Page 244 User B= >11.3 in. Interface and the keypad. Select Save. A3 (SEF) 4. Exit Tools. In order for the new size zones to take effect, remove and reinsert the document in the Document Feeder. Xerox Document Centre Reference Guide...
  • Page 245 On/Off Options Bound On/Off Originals Booklet On/Off Creation Xerox Document Centre Reference Guide Factory Default Explanation and Notes Enabled Auto% will automatically enlarge or reduce the image of an original to fit on the selected paper. Rotation occurs when the substitute paper is different than the original orientation.
  • Page 246: Relocating Your Document Centre

    Moving your Document Centre to a new location on the same floor or a different floor through elevator can be handled without assistance from Xerox. Contact Xerox to arrange a move to a different building. Use the following procedure to relocate a Document Centre: Power-off the machine and disconnect the telephone cord, power cord and any network connections.
  • Page 247 Bypass Tray or 15 in. Finisher HCF/Bypass* (381 mm) *HCF/Bypass = combination High Capacity Feeder with Bypass Tray **OCT = Offsetting Catch Tray. Xerox Document Centre Reference Guide 10 in. 70 in. 47 in. (254 mm) (1778 mm) (1194 mm) 10 in.
  • Page 248: The Energy Star® Program

    The ENERGY STAR® Program As an ENERGY STAR® partner, Xerox has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Energy Savings The machine has adjustable timers, found in Tools under the Power Saver Administration selection. The factory defaults are set to minimize the energy and the resources used in a typical work environment.
  • Page 249: Low Power Indications

    User Interface button or the Touch Screen. The DC Models will be ready to make copies within 30 seconds for the Document Centre 240 and 470/265 DC and within 45 seconds for the 460/255 DC. The ST models will be ready to print as soon as the Fuser warms up.
  • Page 250 50% recycled content and greater than 10% post-consumer content. For best results, it is recommended that you use Xerox recycled papers For more information about these features or the ENERGY STAR® program, please contact the Welcome Center. Page 12 - 24 Xerox Document Centre Reference Guide...
  • Page 251: Setting Tray 6 To Hold Either A4 Or 8.5 X 11 Inch Paper

    8.5 x 11 in. position. Third, slide the latch up to lock the guide. Repeat the procedure for the front guide. When either adjustment has been made, you must program the tray for the correct size of paper. Xerox Document Centre Reference Guide Page 12 - 25...
  • Page 252: Material Safety Data Sheets

    Remove from exposure. Ingestion: Dilute stomach contents with several glasses of water. Section III - Toxicology and Health Information This material has been evaluated by Xerox Corporation. Oral LD >21 g/kg (rats) practically non-toxic. Dermal LD >20 g/kg (rabbits) practically non-toxic.
  • Page 253 None Stable Will Not Occur None Acetyl chloride, oxidizers None required when used as intended in Xerox products. None required when used as intended in Xerox products. Nitrile or latex gloves. Use fresh gloves with each new operation. None N.A.
  • Page 254 Dispose of in accordance with federal, state, and local regulations. Hazard Packing Exception may apply Class Group 1993 Limited Quantity: 49CFR 173.150 (b) Consumer Commodity, ORM-D: 49CFR 173.150 1993 N.D. 1993 N.D. Xerox Document Centre Reference Guide 600E66270...
  • Page 255: Document Centre Document Security Note

    Sense feature using a standard telephone line. Both tools are designed for the same purpose, to assist with the service of the machine. The Sixth Sense feature allows Xerox Service Personnel to diagnose problems the customer is having with the machine to either fix the machine during a session or prepare for a service call.
  • Page 256 This is similar to your scanned copy images entering the digital copier through the document scanner. Once the job has printed, the pointers to the PDL files are automatically deleted.
  • Page 257: Greenwich Mean Time Offset

    Greenwich Mean Time (GMT), Dakar, Dublin, London, Reykjavik Algiers, Berlin, Danderyd, Madrid, Milano, Paris, Rome, Vienna Cairo, Damascus, Holargos, Israel Kuwait, Moscow, Qatar, Riyadh Abu Dhabi, Muscat Islamabad, Karachi Almaty, Dhaka Xerox Document Centre Reference Guide Cities or Areas Page 12 - 31...
  • Page 258 Table 10: Greenwich Mean Time Offset Offset Bangkok, Jakarta Beijing, Hong Kong, Singapore Osaka, Tokyo Brisbane, Guam, Melbourne, Sydney Magadan, Solomon Is. Auckland, Fiji, Wellington Page 12 - 32 Cities or Areas Xerox Document Centre Reference Guide...
  • Page 259: Xerox On The Web

    Xerox on the Web http://www.xerox.com Xerox Corporation’s home page. http://www.centreware.com/ Download the latest CentreWare drivers, software and documentation. Xerox Document Centre Reference Guide Page 12 - 33...
  • Page 260 Page 12 - 34 Xerox Document Centre Reference Guide...
  • Page 261: 13. Paper & Stock

    This chapter contains information about the paper stock you can use in the machine and how you can expect it to perform. Stapling guidelines, the correct loading of special stocks is also discussed as well as paper storage requirements. Xerox Document Centre Reference Guide Page 13 - 1...
  • Page 262: Paper And Stock Performance Information

    Performance and Tray matrix for 80 gsm standard paper Performance of non-standard paper and media (e.g., letterhead, transparencies, labels, etc.) Performance of new and recycled plain paper Instructions for loading a variety of special stocks Document Feeder paper feeding information Feed Direction Xerox Document Centre Reference Guide...
  • Page 263: Paper Tray Media Capability

    Bypass Tray Tray 6 Only 8.5 x 11 inch or A4 Xerox Document Centre Reference Guide Document Feeder Refer to Table 6 for more information Trays 1-4 8 to 17 in. or 203 to 432 mm Call the Welcome Center to set Trays 1, 2, 3, or 4 to process 12 x 18 inch stock permanently.
  • Page 264: General Stapling Guidelines

    Users can select the top tray using the touch screen at the machine. Page 13 - 4 Size requirements Feed Direction for stapling This side must be between 6.7 to 18 inches to be stapled Maximum stapled sheets Xerox Document Centre Reference Guide...
  • Page 265 9 x 11 in. 229 x 279 mm cover 12 x 18 in. 305 x 457 mm Xerox Document Centre Reference Guide Best performance. Good performance. Fair-good performance. Significant performance degradation is likely, particularly paper handling. Not recommended. Exceeds design specifications.
  • Page 266 Tray 5, however, can be used without any special setup intervention. Page 13 - 6 Trays: Note ❍ ❍ ❑ (a, b) ❍ ❍ ❍ ❍ ❑ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❑ ❑ Xerox Document Centre Reference Guide...
  • Page 267 LEF (Mylar on long edge) Transparencies: Clear/plain Non-removable white stripe Removable stripe: Paper backed: Labels: LEF Xerox Document Centre Reference Guide Best performance. Good performance. Fair-good performance. Significant performance degradation is likely, particularly paper handling. Not recommended. Exceeds design specifications. Unacceptable performance likely.
  • Page 268 Refer to Table 5 for more information. This note is not used. Page 13 - 8 ❍ ❍ ❑ ❍ ❑ ❑ ❍ Xerox Document Centre Reference Guide...
  • Page 269 Blank or preprinted covers are acceptable. Fusing quality and Fix level images on 65 lb. cover stock, vellum Bristol papers and other textured surface stock will be poor. This stock is not recommended for images. Xerox Document Centre Reference Guide Page 13 - 9...
  • Page 270 Greater than 110 (index) lb. or 203 gsm Page 13 - 10 Best performance. Good performance. Fair-good performance. Significant performance degradation is likely, particularly paper handling. Not recommended. Exceeds design specifications. Unacceptable performance likely. Trays 1-5 Tray 6 ❍ ❑ Xerox Document Centre Reference Guide...
  • Page 271: Loading Types Of Common Stock

    Reinforced Ring binders Mylar edge Card stock Covers, signs Xerox Document Centre Reference Guide Recommendation Use long-edge feed paper for best copy speed. Load with holes on the left in Trays 5-6. Load with holes on the right in Trays 1-4.
  • Page 272 Load face-up in Trays 1- 4. Load face-down in Trays 5 - 6. Xerox Document Centre Reference Guide...
  • Page 273: Document Feeder Paper Stock Information

    ❍ - ❑ Originals produced Oils used to fuse the copies need to dry at least 2 hours on a Xerox 5090 or in order to prevent feeding problems. After the oil has 5390 Duplicator dried, feeding is not a problem.
  • Page 274 Copy from the Document Glass. Labels Copy from the Document Glass. GBC - brand Copy from the Document Glass. papers Glossy Copy from the Document Glass. Photographs Transparencies Copy from the Document Glass. Page 13 - 14 Notes Xerox Document Centre Reference Guide...
  • Page 275: Paper Loading, Storage And Handling

    Paper stored in extremely humid environments (i.e., left in a machine over an extended period of time) may have to be replaced with fresh stock in order to ensure optimal feeding and image quality. Xerox Document Centre Reference Guide Page 13 - 15...
  • Page 276 Notes Page 13 - 16 Xerox Document Centre Reference Guide...
  • Page 277: 14. Machine Maintenance

    This chapter discusses some basic maintenance procedures including the following; Powering the machine on and off correctly Clearing Faults Changing the Replaceable Units Cleaning the Document Glass Cleaning the Document Feeder Xerox Document Centre Reference Guide Page 14 - 1...
  • Page 278: Power On Procedures

    Power minutes for a Document Centre 470/460/265/255 DC and 5.5 switch minutes for the Document Centre 240 DC. An ST model will require an additional 2-4 minutes while the network connections are restored. Copy jobs can be made while the network connections are restored.
  • Page 279: Power Off Procedures

    The white button is disabled when the machine is in Low Power Mode. NOTE Using the white power switch is the preferred method of powering down the machine. Xerox Document Centre Reference Guide symbol to the left or towards the front of the Page 14 - 3...
  • Page 280 ONLY method to cut power completely in an emergency. If any of the following conditions occur, disconnect the power cable from the power socket immediately and contact an authorized Xerox Service Representative to correct the problem. The Document Centre emits unusual odors, or makes unusual noises.
  • Page 281: Machine Faults

    If the jam occurred in the middle of your job, the machine will automatically recover and reprint the sheets that were jammed. NOTE When removing jammed media from the machine, use the green handles and knobs, as indicated on the Touch Screen. Xerox Document Centre Reference Guide Page 14 - 5...
  • Page 282 Fuser area: includes areas 3b, 3c, and 3d. Access these areas by pulling the green handle. CAUTION - THIS AREA MAY BE HOT Area 3e Open the top 2 paper trays to access this area. Look for dropped sheets. Xerox Document Centre Reference Guide...
  • Page 283 Xerox Document Centre Reference Guide Area 7- High Capacity Feeder and Bypass Tray. Open to access Area 7a Area 5- Finisher Open to access Areas 5, 5a, and 5b Page 14 - 7...
  • Page 284: Replaceable Units And Supplies

    To replace a Replaceable Unit, simply follow the detailed instructions contained within the replacement box and use the box and prepaid return label to return the old unit to Xerox. Expected life of Replaceable Units The expected life remaining for the Feed Roll Cartridges can be obtained by pressing the Supplies button on the Machine Information Tab in the Machine Status pathway.
  • Page 285: Reordering Replaceable Units And Supplies

    The table below lists the correct telephone number to call to order supplies or replaceable units. Ordering Supplies Ordering Replaceable Units Xerox Document Centre Reference Guide Expected Life 23,500 copies, averaging 6% area coverage. Actual performance depends on the types of originals copied.
  • Page 286: Cleaning The Machine

    Recommended Cleaning materials: Soft, lint-free cleaning towels. Xerox Platen Glass Lens and Mirror Cleaner, part number 8R3669. Apply a non-abrasive cleaner to a towel rather than to the glass surface. Wipe the entire glass, ensuring that it is free of dirt and smudges.
  • Page 287 Document Feeder Cleaning the Document Feeder routinely will help prevent misfeeds. The cleaning procedure is: Dampen one end of a towel with Xerox Lens and Mirror Cleaner (8R3669). Open the Document Scanner Top Cover. Clean the rolls and all visible, black-colored surfaces.
  • Page 288 Notes Page 14 - 12 Xerox Document Centre Reference Guide...
  • Page 289: 15. Problem Solving

    The following pages provide an overview of some of the problems that may occur with the Document Centre and contain a variety of tables that will assist you in solving hardware, software and programming problems. It provides information on how to contact the Welcome Center. Xerox Document Centre Reference Guide Page 15 - 1...
  • Page 290: General Operating Guidelines

    Document Glass and the output trays. Always set the Edge Guides in the paper trays to the size of the media in the tray. Otherwise, you may experience jams. Page 15 - 2 Xerox Document Centre Reference Guide...
  • Page 291: Calling The Welcome Center

    Tips to see if you can solve the problem before contacting the Welcome Center. You might be able to resolve the situation quickly. If the difficulty persists, contact the Xerox Welcome Center. The Welcome Center telephone number is conveniently located on the Machine Information screen.
  • Page 292: Diagnostic Tools

    Welcome Center or an authorized technician. Xerographic System Routine. The Document Centre automatically adjusts the Xerographic module to enable optimal Image Quality. This selection allows you to manually initiate the Xerographic Routine. Page 15 - 4 Xerox Document Centre Reference Guide...
  • Page 293 Appears to scan the Video Path Diagnostics. Use to isolate problems and to original but won’t print verify that the electronic path between the scanner and Xerographic module is functioning correctly. Xerox Document Centre Reference Guide Page 15 - 5...
  • Page 294: Troubleshooting Tips

    Reseat if necessary. Check for obstructions in the Document Feeder. Ensure that the Document Feeder cover is closed. Check that the machine is not in diagnostics mode as indicated by a message on the User Interface. Xerox Document Centre Reference Guide...
  • Page 295 Tray 5 Paper Jams inside the machine Xerox Document Centre Reference Guide Recommendation Ensure that the correct paper size is displayed on the Touch Screen. Remove the stock and reload the tray. Do not add paper to the tray when paper is already loaded.
  • Page 296 Unload the finisher tray frequently. Depending on your machine configuration there may be a pause button on the side of the finisher. Do not remove stapled sets while the finisher is compiling. Xerox Document Centre Reference Guide...
  • Page 297 Images are out of sequence or upside down when the Booklet Creation Feature is used Xerox Document Centre Reference Guide Recommendation The finisher does not staple uncollated stacks for more than 50 sheets of 20 lb. paper.
  • Page 298 If using the Document Feeder, ensure the document Size is correctly defined. Refer to page 12 -18 for more information. Select Original Size in the Image Adjustment Tab and enter the size. Rescan the original, leaving the cover raised. Xerox Document Centre Reference Guide...
  • Page 299 Touch Screen Copy Quality Output is too light or too dark Xerox Document Centre Reference Guide Recommendation Some jobs require image processing before printing. This may take as long as 2 seconds per page. Check the Job Status to determine if a job is processing.
  • Page 300 Image Quality setting on the Touch Screen. Check the quality of the original. Adjust the Lighten or Darken selection. Select Auto screen. Select Photo original type and select less sharpness for text and lines. Xerox Document Centre Reference Guide...
  • Page 301 Lines appear on the copies when the Document Feeder is used Skewed images or sheets in the output tray Xerox Document Centre Reference Guide Recommendation Use a reduced Sharpness setting. If Auto is selected, use Special or if Special is selected, use Auto.
  • Page 302: Other Problems

    Sample Set may have been selected. Delete the held job and ensure that the feature default timer is not disabled or set to a time that is too long. Xerox Document Centre Reference Guide...
  • Page 303 Document Feeder. Error Message Screen Sensors on the Document Feeder Tray Xerox Document Centre Reference Guide Recommendation The Document Glass Cover must be raised. If the image along the bottom edge of the document is not captured and the original is...
  • Page 304 Page 15 - 16 Xerox Document Centre Reference Guide...
  • Page 305: 16. Glossary

    Auto IQ® This Image Quality enhancement enables the copier to determine the type of pixel as well as the surrounding pixels while it is scanning. Based on the types of pixels identified, the copier will produce the best possible image. Background...
  • Page 306 If the original and the selected stock in the tray are oriented differently, the Document Centre Digital Copier will rotate the image to match the orientation of the Paper Tray stock.
  • Page 307 Photograph A selection that optimizes a copy of a photograph or a document having varying shades of grey. See continuous tone. Platen This is also known as the Document Glass. Xerox Document Centre Reference Guide Page 16 - 3...
  • Page 308 This person connects the Document Centre to the network so it can print jobs from your work station. TIFF This is the abbreviation for Tagged Image Format File. It is a common industry standard. Page 16 - 4 Xerox Document Centre Reference Guide...
  • Page 309 In a Fully Adjustable tray the size, orientation, color, and type of the tray contents can be programmed by the user. In a Size Only tray, available only on the Digital Copier, the user can adjust size and the orientation of the stock. The tray will function just like those in typical light lens copiers.
  • Page 310 Page 16 - 6 Xerox Document Centre Reference Guide...
  • Page 311: Index

    Index Accounts - Auditron 10-6 Active Telephone Line 11-3 Application Checksum verification 9-51 Audio Tones Changing the Volume 9-19 Testing 9-51 Auditron Changing the Tools password 10- External Devices 10-2 Overview 10-6 Setting up a system 10-6 Auto features 4-20 Auto Paper Selection 4-9 Auto Reduction Enlargement 4-6 Auto Resume Timer 9-22...
  • Page 312 Bound Originals 4-16 1-2 sided copies 4-17 Scan order changing 9-29 Brightness See Display Brightness Build Job How to use 4-33 Using with Bound Originals 4-18 Buttons Features 4-1 Job Status 7-1 Machine Status 8-1 User Interface 3-9 Bypass Tray Paper Specifications 3-7 Card stock loading 13-11...
  • Page 313 Document Feeder Cleaning 14-11 Sheet Capacity 3-3 Stock input information 13-13 Document Glass How to clean 14-10 Document Scanner Size Sensing changing zone size 12-18 List of zones 12-17 Document Security 12-29 Double Sided Copies 4-4 Dry Ink Expected Life 14-9 Ordering 14-9 duplex 16-2 Duplex Copies 4-4...
  • Page 314 Foreign Interface See External Auditron Fuser Module Expected Life 14-9 General Accounts Planning 10-9 Halftone 16-2 Help Information Sources 2-4 on-line Help system 3-10 High Capacity Feeder Paper Specifications 3-8 Hole-punched paper black circles on copies removing 9-35 Hole-punched paper, loading 13-11 How to Access System Tools 9-2...
  • Page 315 Image Shift 4-24 Incomplete Scan Timer 9-22 Information Sources 2-4 Interrupt button 3-10 Invert Image Creating a Mirror Image 4-31 Creating a Negative Image 4-31 Jams Clearance Areas 14-6 Clearing 14-5 Job Offset 9-34 Job Progress Screen 16-3 Job Queue Job Status 7-5 Maximum Memory 7-1 Single Job Mode 9-32...
  • Page 316 Messages Active Messages 8-7 Fault 14-5 Warning notices Replace or Reorder 9-40 Mirror Image 4-31 Mixed Size Originals Copying 4-22 Output 4-23 Moiré 4-13, 16-3 More Scan Features 6 -9 Moving an image 4-24 Multi-Up feature Layout Examples 4-28 Mylar Paper, Loading 13-11 Negative Image See Invert Image Network...
  • Page 317 Paper Tray Settings Setting the Default Stock 9-16 Paper Trays Bypass Tray 3-7 High Capacity Feeder 3-8 Media Capacity 13-3 Status 8-4 Trays 1 to 4 3-5 Password changing 10-14 Tools Password, default 9-2 Password check switch(Fax) 5 - 8 Pathways Features 4-1 Job Status 7-1...
  • Page 318 Replaceable Units 14-8 Locations 14-8 Replacement Messages 9-40 Resetting Feed Roll Counters 9-40 System Software 9-46 User Interface 9-51 Resolution(Fax) 5 - 11 Safety Electrical 1-2 Laser 1-5 Operational 1-6 Sample Set feature 4-34 Scanner 3-3 Scanning (Optional Feature) Enabling optional services 9-44 Scan Resolution 6 -9 Scanning Documents 6 -5 Setups and installation 6 -10...
  • Page 319 System Management Tools see Tools System Settings Audio Tones 9-19 Display Brightness 9-20 Display Options 9-29 Humidity Adjustment 9-28 Image Rotation 9-30 Measurement 9-26 Reduce and Enlarge Presets 9-25 Scanner Size Sensing 9-27 Set Time and Date 9-21 Timers 9-22 Tray Management 9-11 Tabs Printing 13-8...
  • Page 320 Video Memory Test 9-51 Video Path Diagnostics Test 9-52 Wait-Network tone detection 5 - 8 Welcome Center 8-3 Calling 15-3 Within Job Offsetting 9-34 Xerographic Module Expected Life 14-9 ordering 14-9 Xerographic System Test 9-49 Xerox Calling for help 15-3...
  • Page 322: Machine Administrator

    Machine Administrator Quick Reference Refer to these pages for more information Access: System Management Tools...page 9 - 2 The Billing Counters ...page 8 - 5 Feed Roll Counters, resetting... page 9 - 41 Configuration Report ... page 9 - 23 Fax Features ...

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