Xerox 4595 User Manual page 387

Unable to Import Scanned Document into Computer
Unable to find scanner
No
Unable to open Mailbox
No
Scanner unable to scan
data due to TWAIN
transmission error
No
X er o x 4 5 95 Co pi e r /P r i n te r U s e r G u i de
This section describes solutions when unable to import scanned
document into computer.
The printer is not powered on.
Cause
Turn the power on.
Action
The network cable is disconnected from the
Cause
computer.
Connect the network cable to the computer.
Action
The network cable is disconnected from the machine.
Cause
Connect the network cable to the machine.
Action
For information about network settings, refer to the
System Administration Guide.
The Salutation port is not enabled.
Cause
Enable the Salutation port.
Action
For information about network settings, refer to the
System Administration Guide.
The network connection between the computer and
Cause
machine is abnormal.
Check with your system administrator.
Action
No Mailbox has been created.
Cause
Create a Mailbox.
Action
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
Mailbox password forgotten.
Cause
Unable to verify password. Set the password to Off,
Action
and then reset the password again.
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
The scan driver is not installed.
Cause
Install the scan driver.
Action
11 . P r o b le m S o l vi n g
11-25