Xerox 4595 User Manual page 400

11 . P r ob l e m S ol v i n g
Category
Error Code
C P S M O
016-768
016-769
016-771
016-772
016-773
016-774
016-775
016-776
016-777
016-778
016-779
016-780
016-781
11 - 3 8
Cause and Remedy
Could not connect to the SMTP server as the mail
Cause
address of the machine was incorrect.
Check the mail address of the machine.
Remedy
The SMTP server does not support confirmation of mail
Cause
distribution (DSN).
Send mail without setting confirmation of mail distribution
Remedy
(DSN).
Unable to retrieve scan data repository address from the
Cause
CentreWare scan service.
Check the DNS address or define the scan data
Remedy
repository address by its IP address.
The IP address for the machine is not set properly.
Cause
Check the DHCP environment or specify a fixed IP
Remedy
address for the machine.
For information about network settings, refer to the System
Administration Guide.
Compression conversion is not possible due to
Cause
insufficient hard disk space.
Remove unnecessary data from the hard disk to
Remedy
increase free disk space.
Image conversion is not possible due to insufficient hard
Cause
disk space.
Remove unnecessary data from the hard disk to
Remedy
increase free disk space.
An error occurred during image conversion processing.
Cause
A portion of the data might have finished image
Remedy
conversion processing.
Check the data via CentreWare Internet Services.
Refer to "CentreWare Internet Services" in the System
Administration Guide.
A hard disk error occurred during image processing.
Cause
The hard disk might be defective. When replacing a hard
Remedy
disk, contact the Customer Support Center.
Conversion processing of scanned image was
Cause
interrupted because of insufficient disk space.
Remove unnecessary data from the hard disk to
Remedy
increase free disk space.
An error occurred during scanned image conversion
Cause
processing.
Retry scanning.
Remedy
A hard disk error occurred during scanned image conversion
Cause
processing.
The hard disk might be defective. When replacing a hard
Remedy
disk, contact the Customer Support Center.
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